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Adobe Commerce Logo
Adobe Commerce
3.9
(337)
(Formerly Magento)
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Adobe Commerce Reviews & Product Details

Adobe Commerce Overview
What is Adobe Commerce?

Adobe Commerce (formerly Magento) is a hosted and open-source product and is one of the biggest website builders today, with major blue-chip brands like Nike and Cisco among its roster of clients. The Adobe Commerce environment is also scalable, however, it does require some coding knowledge to maximize. The platform has a lot of customization options and offers trigger-based automated marketing features and automatic cross-selling and upselling features.

Company Adobe
Year founded 1982
Company size 10,001+ employees
Headquarters San Jose, CA
Social Media
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Adobe Commerce Product Details
Capabilities
AI
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Adobe Commerce Features
API Access
Access Controls/Permissions
Activity Dashboard
Approval Workflow
Asset Categorization
Audit Trail
Batch Processing
Cloud Storage
Collaboration Tools
Content Library
Content Publishing
Customizable Branding
Data Import/Export
Drag & Drop Interface
Duplicate Detection
File Conversion
File Preview
Image Editing
Metadata Management
Mobile Access
Reporting & Analytics
Rights Management
Role-Based Permissions
Search & Filter
Tags/Keywords
Third-party Integrations
User Management
Version Control
Watermarking
Workflow Automation
Adobe Commerce Media
Adobe Commerce video thumbnail
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Adobe Commerce 4
Adobe Commerce Screenshots
Adobe Commerce screenshot 1
Adobe Commerce screenshot 2
Adobe Commerce screenshot 3
Adobe Commerce screenshot 4
Adobe Commerce screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 07, 2025
Adobe Commerce Logo
337 Adobe Commerce Reviews
3.9 out of 5
Small Business (50 or fewer emp.)
May 14, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Magento is alright for starters"
What do you like best about Adobe Commerce?

Magento definitely gets the job done, no doubt about that. There's a lot of in-depth details, you can even manage your newsletter subscribers from there and do a lot through various extensions.

What do you dislike about Adobe Commerce?

Honestly, Magento's inventory system is horrible. Can't express this enough. Our company has done manual inventory to try and override this, and even though we turn Magento's inventory off, it finds a way to turn itself back on and undo all the hard work we've done.

What problems is Adobe Commerce solving and how is that benefiting you?

We use magento to take customer orders, which is crucial to our business. Without it, we wouldn't have an e-commerce platform.

Mid Market (51-1000 emp.)
Apr 02, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Bread and Butter E-Commerce Platform"
What do you like best about Adobe Commerce?

The order processing functionality in Magento is very easy and user-friendly. Invoicing, Canceling, and Returning orders is quick and straightforward. I also like the the UserID function within product listings which helps us label products and manage our listings.

What do you dislike about Adobe Commerce?

The merchandising functionality in Magento Commerce leaves much to be desired. Improvements could include - sold outs automatically falling to the bottom of the category while retaining merchandise order on the page, disabled/enabled and quantity information appearing in the tile view of merchandise categories, as well as product export from categories.

What problems is Adobe Commerce solving and how is that benefiting you?

Magento is the base of our E-commerce business, allowing us to upload, manage, merchandise, process orders, and sell products.

Small Business (50 or fewer emp.)
Jan 19, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Magento Review"
What do you like best about Adobe Commerce?

Magento BI actually syncs with Google Analytics and leverages that data, along with data from many other platforms: Facebook Ads, Mixpanel, NetSuite, Salesforce, Trello, and Zendesk (to name only a few). As a marketer, this is HUGE. Instead of checking each separate platform, all data is collected and available to analyze in Magento BI. You no longer need to worry about running cross-platform comparisons when Magento and Google Analytics sales data doesn’t match.

What do you dislike about Adobe Commerce?

Doesn't provide support fo different visualizations.

What problems is Adobe Commerce solving and how is that benefiting you?

Da y to day problem

Small Business (50 or fewer emp.)
Dec 27, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Ok for what I do... still don't understand every feature"
What do you like best about Adobe Commerce?

The layout is professional looking and using it for day to day tasks is second nature to me now.

What do you dislike about Adobe Commerce?

Sometimes slow and there are certain features that don't make it clear what they are for.

What problems is Adobe Commerce solving and how is that benefiting you?

On hold orders, change of address, questions and reviews from customers, avatars, adding products to blog posts.

Mid Market (51-1000 emp.)
Jul 30, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Only good if you continually update "
What do you like best about Adobe Commerce?

I like that the sales/ecommerce portion is fully integrated right away.

What do you dislike about Adobe Commerce?

If you do not constantly update you will fall so far behind you won’t be able to get it up to speed and functioning properly.

What problems is Adobe Commerce solving and how is that benefiting you?

Having an ecommerce site.

Small Business (50 or fewer emp.)
Jul 05, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Powerful but clunky and high-maintenance"
What do you like best about Adobe Commerce?

Magento has a lot of features, some great themes, and frankly makes a professional-looking ecommerce website that makes our company seem much bigger than it is.

What do you dislike about Adobe Commerce?

Many of what you might consider basic features are only available as third-party plugins and while they may work great individually, they frequently don't play well together. If you do not have a dedicated developer, be prepared to pay a not-insignificant amount to hire someone to work on your site. If you only need a simple site, this won't apply to you, but then you also have no reason to use Magento when simpler, more stable products are available.

What problems is Adobe Commerce solving and how is that benefiting you?

We outgrew our previous ecommerce platform and we made the move to developing a Megento-based site. Our business has a wider range of products and services than most, and the smaller platforms were not configurable enough for our needs.

Small Business (50 or fewer emp.)
Feb 09, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Magento Enterprise"
What do you like best about Adobe Commerce?

Once you get the hang of it, Magento is pretty easy to use.

What do you dislike about Adobe Commerce?

It is very difficult to figure out how to do basic things. It is also difficult to batch upload products. The CSV upload form is very lengthy and takes a long period of time, and still does not upload into the system correctly. The specifications for images and product information are very specific. Magento itself is very basic and you have to individually purchase and set up plug ins in order to have standard services on e-commerce sites such as customer reviews. It is also very difficult to create basic promo codes that are standard for other e-commerce websites, such as buy one get one free.

What problems is Adobe Commerce solving and how is that benefiting you?

With magento we were able to understand a lot about our customers once we had it set up correctly. It greatly helped our customer service end since it was very easy to access a lot of customer information.

Mid Market (51-1000 emp.)
Dec 26, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Magento not for Small Medium company"
What do you like best about Adobe Commerce?

Overall its good for customization and perfect for companies who want to expand their process flow to meet business needs

What do you dislike about Adobe Commerce?

Requires deep learning curve in order to customization any modules. The infrastructure not that friendly, you might need the expertise to do the jobs

What problems is Adobe Commerce solving and how is that benefiting you?

Integration with existing warehouse system and other in-house software/systems

Small Business (50 or fewer emp.)
Nov 29, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Magento Review"
What do you like best about Adobe Commerce?

Magento allows for a seamless e-commerce experience.

What do you dislike about Adobe Commerce?

There's not much that I dislike about Magento other than the price tag.

What problems is Adobe Commerce solving and how is that benefiting you?

some of the benefits are how detail oriented the site is and also how i can see analytics easily.

Small Business (50 or fewer emp.)
Jun 01, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Magento"
What do you like best about Adobe Commerce?

I like that the details and back end information is there and easily accessed

What do you dislike about Adobe Commerce?

how i am not able to move around products easily on the site

What problems is Adobe Commerce solving and how is that benefiting you?

It provides benefits on selling our products not only in person but as well as online

Mid Market (51-1000 emp.)
Oct 01, 2014
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"The website CMS you can't miss"
What do you like best about Adobe Commerce?

Don't get me wrong, I think magento is extremely great to handle website, store and logistics.

What do you dislike about Adobe Commerce?

But, it surely needs to be easier to use. We are implementing it since a very long time now with a lot of bugs.

What problems is Adobe Commerce solving and how is that benefiting you?

We increased our sales and we manage our entire website more easily than before.

Mid Market (51-1000 emp.)
Aug 01, 2014
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Eh - It's Robust, But Only If You Customize"
What do you like best about Adobe Commerce?

Promotions and Catalog features are great. Extremely impressed with the capabilities it enables for marketing an assortment of products.

What do you dislike about Adobe Commerce?

From a branding and content perspective, Magento severely lacks. Also, there are many out of the box features that just don't seem to be user friendly or are simply missing, and should be present.

What problems is Adobe Commerce solving and how is that benefiting you?

Looking to move to a global platform that allows consistency across regions for a variety of brand products, plus allows quick sites in the market place. Unfortunately, in order to use Magento the ability that we want to (in terms of branding and content marketing) several customization had to be made. This makes the platform even slower than it is out of the box, plus makes upgrading extremely costly. We were not aware of these limitations at the start of the project, and now we are looking at a HUGE time to market and significant cost to do the simplest of tasks, like staying up to date and PCI compliant. I would never recommend if a company wants to do any type of robust content marketing or personalization in any capacity.

Small Business (50 or fewer emp.)
Mar 22, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Building and managing your own e-commerce website"
What do you like best about Adobe Commerce?

The simplicity of the front end and the inventory management

What do you dislike about Adobe Commerce?

The difficult to navigate admin console and menu system

What problems is Adobe Commerce solving and how is that benefiting you?

e-commerce / online shopping store

Small Business (50 or fewer emp.)
Feb 11, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Good product, less than perfect documentation "
What do you like best about Adobe Commerce?

The setup process is pretty straight-forward. It did encounter some bumps that I had to just dive deep and figure out for myself as the documentation was poor. I liked the order customization I received and the custom shipping and tracking options.

What do you dislike about Adobe Commerce?

I believe the documentation was lacking. It looked more like a changelog and less like a manual. I needed to navigate user forums to find help for basic issues. These basic ideas and issues could be included in a DOC file to make start-up easier and less daunting of a task for the end user. This delayed roll-out because I could not change a simple header bar..

What problems is Adobe Commerce solving and how is that benefiting you?

Product placement on the website and order management. Magento has been great for this use.

Small Business (50 or fewer emp.)
Sep 02, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Not for business that lack of developer support"
What do you like best about Adobe Commerce?

Most of the function can be customized to your need

What do you dislike about Adobe Commerce?

It needs the professional developers to make the customization you need and it takes time

What problems is Adobe Commerce solving and how is that benefiting you?

Full customized shop with magento platform and user-friendly interface frontend

Mid Market (51-1000 emp.)
Jul 28, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"It works but its really slow"
What do you like best about Adobe Commerce?

It works really good, i wish there was a way to make pages reload faster.

What do you dislike about Adobe Commerce?

Pages load really slow, whether it's chrome, firefox, etc

What problems is Adobe Commerce solving and how is that benefiting you?

Processing orders and exchanges

Mid Market (51-1000 emp.)
Jul 06, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Good but not the best option."
What do you like best about Adobe Commerce?

I like that it is simple to break out roles and limit/expand access to users within the platform.

What do you dislike about Adobe Commerce?

It is not the easiest to use, updates are a pain and the support team is no good.

What problems is Adobe Commerce solving and how is that benefiting you?

Having an e-commerce platform, it is nice to be able to view customer orders within the system instead of only having them in the cms.

Small Business (50 or fewer emp.)
Apr 27, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"A Great Way to Monitor/Edit Your Website"
What do you like best about Adobe Commerce?

I liked that the user interface wasn't too difficult to learn. Once logged in, you can pretty easily find your way around. My job was to keep the product images on the company's website up to date, as well as add and edit product descriptions. This was fairly easy to do and didn't take to long to figure out.

What do you dislike about Adobe Commerce?

The software would sometimes give you error messages when trying to save product details if there was something wrong with the product specs. Never was able to figure out what the problem was and most times would just have to exit without saving. Seems like you should be able to edit a product description without having to edit the product specs. Hopefully this is something they'll fix if they already haven't.

What problems is Adobe Commerce solving and how is that benefiting you?

This makes it quick and easy to add and edit products for an e-commerce site. I think it's simple enough that simple tasks, like adding and editing products, can be distributed to others in the office who might not have coding or design knowledge. This would allow updates to be made much quicker than if just one or two are working on it.

Mid Market (51-1000 emp.)
Apr 27, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Can't Compare"
What do you like best about Adobe Commerce?

The user interface is clean and sensible, and was easy to learn.

What do you dislike about Adobe Commerce?

There are a lot of bugs in version 2.1, we've had to pay a lot of money to have an outside company fix and customize it for us.

What problems is Adobe Commerce solving and how is that benefiting you?

I wouldn't say it's solving business problems. It serves as a software service that allows our business to run an e-commerce store.

Mid Market (51-1000 emp.)
Jan 10, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Magenta cart review"
What do you like best about Adobe Commerce?

Contains all required information, name address, items, total etc.

What do you dislike about Adobe Commerce?

The lack of it to import to our other program where actual patient charges are made.

What problems is Adobe Commerce solving and how is that benefiting you?

Organizes information in a clear manner. With the search we can search by state.

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