Airmeet Reviews & Product Details
Airmeet is an all-in-one video conferencing platform that offers an advanced and immersive virtual venue where speakers and audiences can connect. It features a lot of innovative interactive features that are designed to drive engagement. The platform is also known for letting users curate virtual booth experiences and easily allows users to add unlimited sponsors. The platform is capable of scaling up to 100,000 participants, with options for four streaming models. To date, over 2500+ businesses use Airmeet, citing the software’s speed and user-friendliness.
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| Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
It was light and it loads quickly so its helpfu; in low network areas
Not too many functionalities like you get in zoom or MS teams
Attending business seminars and meetings
The demo that we were shown looked awesome. Feature-rich and easy to use.
(a) Mis-selling; (b) Switching off features between a trial vs paid subscription despite verbal assurances to the contrary; and (c) Refusal to provide refund. I spoke to a sales team agent, who heard my requirements and budget during a demo, then pitched me a product that was $2,000/month. This didn't align to the pricing on the website, so I asked a colleague from a different office to set up another demo. The price they were quoted was around $800 annually. In a proposal sent through on email, the features listed did not align to any of the packages on the website (the wording was kept deliberately different in order to not allow us to compare packages and pricing). We asked multiple times why we were quoted different prices, without response. Thereafter, we are given a few days of trial. We were happy with the trial and made the annual commitment. When the product was activated (i.e. no longer a trial), some of the features disappeared. We asked why and were again given no clear explanation. We then asked for a refund and were told (copied verbatim) "I won't be able to offer refund without knowing the exact reason for choosing to move out." The reasons were as above, and outlined in several emails. Our cancellation request came within a few business hours of the payment being made. However, the Airmeet team mandates I needed to get on a call with them with my team (not just me, but I had to bring two other colleagues that were involved during the trial!) and thereafter they would assess whether we could get a refund.
We were trying to upgrade from using Teams/Zoom type of experience to something with richer features and engaging delegates experience. We cancelled the product within a few hours of signing up for an annual subscription because we were missold the product. However, we did move to another similar vendor, and are happy with it.