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Basecamp Project Management Software logo
Basecamp
Streamlined project management.
4.1
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Basecamp Reviews: 4.1/5 — Solid Choice

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
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What are the pros and cons of Basecamp?
Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Action plan / roadmap generation
Agile Methodologies Support
AI agents / automation of tasks
Budget Management
Calendar Integration
Client Portal
Collaboration / team roles / delegation
Collaboration Tools
Customizable Dashboards
Custom templates / reusable plan templates
Dependency Tracking
Document Management
Basecamp Media
Basecamp video thumbnail
Basecamp 0
Basecamp 1
Basecamp 2
Basecamp 3
Basecamp 4
Basecamp - Basecamp Homepage
Basecamp Screenshots
Basecamp screenshot 1
Basecamp screenshot 2
Basecamp screenshot 3
Basecamp screenshot 4
Basecamp screenshot 5
Basecamp Homepage
Basecamp Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 17, 2026
Basecamp Project Management Software logo
5,257 Basecamp Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Aug 18, 2021
 Source
Overall Rating:
5.0
CS
Ctar S.
Supervisor
Share
"I love basecamp"
What do you like best about Basecamp?

I love that it notifies everyone involved that a message is on the message board. We use it at my job for updates

What do you dislike about Basecamp?

At the moment everything works fine. I wouldnt say I dislike anything yet

What problems is Basecamp solving and how is that benefiting you?

The problems we have is we use Gmail a alot and sometimes important updates get lost in everyday mail. Basecamp is easier to navigate

Small Business (50 or fewer emp.)
Aug 17, 2021
 Source
Overall Rating:
5.0
JB
Jesse B.
Systems Technician
Share
"Great Management Solution!"
What do you like best about Basecamp?

I like how easy it is to talk to your team working on different projects and being able to keep everything straight and not confusing anyone by stuff getting mixed together!

What do you dislike about Basecamp?

I don't like how the product doesn't look like a finished product. The layout seems very basic.

What problems is Basecamp solving and how is that benefiting you?

We were able to get all of our projects organized, and it kept things from getting lost and forgotten about. We were also able to hold everyone accountable for what they said they were going to do.

Small Business (50 or fewer emp.)
Aug 17, 2021
 Source
Overall Rating:
5.0
Melanie B. avatar
Melanie B.
Spa Manager
Share
"Easy to use, with great organization."
What do you like best about Basecamp?

I love that you can easily sort by team and by project and display tiles to quickly navigate to the correct area.

What do you dislike about Basecamp?

I wish there was a way to rearrange the homepage instead of alphabetically, to show projects/teams last worked on/with.

What problems is Basecamp solving and how is that benefiting you?

It has made navigating the many projects in our organization much easier for everyone involved.

Small Business (50 or fewer emp.)
Aug 12, 2021
 Source
Overall Rating:
5.0
Jolinda S. avatar
Jolinda S.
Chief Executive Officer
Share
"Great visual project management tool for use in my design agency."
What do you like best about Basecamp?

I love that Basecamp keeps client and project communication all in one place.

What do you dislike about Basecamp?

I wish that there was a CRM component so that client information or notes could be stored.

What problems is Basecamp solving and how is that benefiting you?

I hated that client requests or project details could get lost in email. And my clients weren't keeping track of their tasks and to-dos on projects. Basecamp helps us both schedule and assign tasks as needed.

Mid Market (51-1000 emp.)
Aug 10, 2021
 Source
Overall Rating:
5.0
Nitish R. avatar
Nitish R.
Senior Project Manager
Share
"To be honest, its the baddest web-based collaboration tool ever."
What do you like best about Basecamp?

Allows for an unlimited number of users. Top-notch on tracking task and project progress. Allows for communication with project teams.

What do you dislike about Basecamp?

No embarrassment.I like how collaborative it is.

What problems is Basecamp solving and how is that benefiting you?

File storage and sharing. Creating tasks and assigning them. Setting notifications and reminders.

Mid Market (51-1000 emp.)
Aug 09, 2021
 Source
Overall Rating:
5.0
Rahul A. avatar
Rahul A.
Senior Accountant
Share
"OMG, Basecamp is a dope tool for team communication and collaboration."
What do you like best about Basecamp?

Allows for integration with various third-party applications for synchronization and backup. Allows for better organization of work and better results. Offers powerful tracking and analytics features

What do you dislike about Basecamp?

No anger.Basecamp allows users rk comment on files.

What problems is Basecamp solving and how is that benefiting you?

Keeping communication in one secure place. Creation and uploading of documents and files. Setting up schedules and to-dos.

Mid Market (51-1000 emp.)
Aug 09, 2021
 Source
Overall Rating:
5.0
Saddam M. avatar
Saddam M.
Senior Project Manager
Share
"It's the illest application ever to manage projects."
What do you like best about Basecamp?

I relish the calendar view. Changes and updates by team members are real-time. Has the ability to create templates.

What do you dislike about Basecamp?

No hate at all. fairest to always keep us on track.

What problems is Basecamp solving and how is that benefiting you?

Tracking work progress. Organizing contacts, people and be able to delegate tasks. Instant messaging.

Mid Market (51-1000 emp.)
Aug 03, 2021
 Source
Overall Rating:
5.0
Ishaan D. avatar
Ishaan D.
Senior Accountant
Share
"It's off the deck with expense and resource management"
What do you like best about Basecamp?

Helps you to stay organized no matter where you are. Helps you to stay informed to know when a task is either updated or completed. Intuitive interface for organising tasks.

What do you dislike about Basecamp?

I love it. We are able to easily add and edit tasks.

What problems is Basecamp solving and how is that benefiting you?

Improving habits. Getting reminders on time. Setting up deadlines with goals.

Mid Market (51-1000 emp.)
Aug 03, 2021
 Source
Overall Rating:
5.0
Babar D. avatar
Babar D.
Accounting Manager
Share
"It is ace in across-the-board project management."
What do you like best about Basecamp?

Simplicity.new users can just into it once the download it. Integration. It works excellent with other applications like slack. Keeps all communications in one place.

What do you dislike about Basecamp?

No hate.It works perfect when sharing files with colleagues.

What problems is Basecamp solving and how is that benefiting you?

Sharing files with team members. Tracking progress and deadlines. Chatting and discussion.

Mid Market (51-1000 emp.)
Aug 02, 2021
 Source
Overall Rating:
5.0
Darsh A. avatar
Darsh A.
Staff Accountant
Share
"Extremely fabulous and very exciting with planning for task."
What do you like best about Basecamp?

Minimizes mental load because you do not have to remember anything. Tackles to-do list with ease. Helps us to stay organized no matter where we are.

What do you dislike about Basecamp?

No disapproval. Helps to visualize our tasks effectively.

What problems is Basecamp solving and how is that benefiting you?

Assigning tasks. Improving habit features. Getting reminders on time.

Small Business (50 or fewer emp.)
Jul 31, 2021
 Source
Overall Rating:
5.0
Haris A. avatar
Haris A.
Software Engineer
Share
"Simply Amazing"
What do you like best about Basecamp?

The way it allows everyone to contribute to shared resources and maintain the entire organization's repository which is easy to manage.

What do you dislike about Basecamp?

Nothing, as my title of reviews, says that it's amazing.

What problems is Basecamp solving and how is that benefiting you?

Basecamp is been used to manage the Bootcamp for the newbies.

Small Business (50 or fewer emp.)
Jul 15, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Extremely easy to use"
What do you like best about Basecamp?

I like the clean interface and UX. It is a helpful tool that allows many people to collaborate on the team. I also really enjoy the books that are published by the Basecamp team and how they use their software in their own launches and company.

What do you dislike about Basecamp?

I wish there were more features incorporated into the software. For example, direct replying to comments on a post would help provide feedback or answer another's particular comment or question.

What problems is Basecamp solving and how is that benefiting you?

The problem was that because the software is so simple, certain features were limiting. I like how organized one can be.

Small Business (50 or fewer emp.)
Jul 13, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Greatest project organiser"
What do you like best about Basecamp?

When I worked in an agency, we worked with graphic designers and web developers (and so on) from outside the agency, and we could keep on track with every ongoing task with Basecamp. Every client and project had their own folder; we could give access to those who should work on it. Without overloading our email system, we simply checked the tasks in Basecamp, so everyone was kept updated about everything.

What do you dislike about Basecamp?

Well, it's not Basecamp's fault, though, but in case if you worked with colleagues who weren't as organized as you or always "forgot" to check the tasks, it can cause some troubles and extra tasks to solve. But it's the users' fault; again, I don't think BAsecamp or any other site has the tool to teach people how to use them. :)

What problems is Basecamp solving and how is that benefiting you?

Remote work worked so smoothly that I didn't have to check in on my team; just open basecamp and see what has happened in the last few hours.

Small Business (50 or fewer emp.)
Jul 13, 2021
 Source
Overall Rating:
5.0
Ilona C. avatar
Ilona C.
Real Estate Broker
Share
"Best CRM system ever FOR ME!"
What do you like best about Basecamp?

I know how to use it to insure always being in touch with my customers.

What do you dislike about Basecamp?

Unable to get support, luckily the system is user friendly.

What problems is Basecamp solving and how is that benefiting you?

Can always get up to speed when an old customer contacts me out of the blue.

Small Business (50 or fewer emp.)
Jul 13, 2021
 Source
Overall Rating:
5.0
Logan C. avatar
Logan C.
Senior Operations Manager, Automations Specialist
Share
"Gret Workplace Communication Software"
What do you like best about Basecamp?

The interface is sleek and it has easy to use feature that will help any office

What do you dislike about Basecamp?

Sometimes the desktop app can be a little buggy

What problems is Basecamp solving and how is that benefiting you?

Ease of communication and organization of teams in our remote workspace

Mid Market (51-1000 emp.)
Jul 13, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp, a mos to have for B2B Companies"
What do you like best about Basecamp?

I really like the way is organized and easy to communicate with your team members.

What do you dislike about Basecamp?

I would like to have maybe more options for KPI'S Tracking

What problems is Basecamp solving and how is that benefiting you?

I have set up different projects where I have an active community and set up the tasks, and communicate what needs to be done.

Small Business (50 or fewer emp.)
Jul 13, 2021
 Source
Overall Rating:
5.0
Janell J. avatar
Janell J.
Foster Care Program Coordinator
Share
"Great way to connect during projects"
What do you like best about Basecamp?

I like the ability to break down big projects into smaller tasks and the collaboration with other users. It makes it easier to keep track of the progress of large projects.

What do you dislike about Basecamp?

There is a little bit of a learning curve if you are not familar with prject planning software but other than that it's great.

What problems is Basecamp solving and how is that benefiting you?

It solves the problem of miscommunication and sets reasonable expectations for deadlines on major projects. It just makes working with other more seamless.

Small Business (50 or fewer emp.)
Jun 25, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It keeps our shop running smoothly!"
What do you like best about Basecamp?

I'm such a list maker! I love to add my name to a task, assign a date to it, then get an email reminder the day before it's due. And I can assign tasks to my staff too. The reminders help all of us to complete our jobs on time.

What do you dislike about Basecamp?

You can't sort the projects by categories, only alphabetically.

What problems is Basecamp solving and how is that benefiting you?

We use Basecamp to keep track of client jobs and staff tasks. Everyone can see the progress of any job at any time. It makes team communication much easier and keeps the jobs running smoothly through our system to completion.

Small Business (50 or fewer emp.)
Jun 25, 2021
 Source
Overall Rating:
5.0
JW
John W.
Product Specialist
Share
"Basecamp my favorite PM solution"
What do you like best about Basecamp?

Basecamp is a very user friendly solution that enables and empowers your team to collaborate and get more done. The transparency of the solution and visibility it offers to ones work helps keep everyone accountable and on track.

What do you dislike about Basecamp?

The only thing I dislike would be the volume of Hey notifications and the inability to schedule reoccurring to do items.

What problems is Basecamp solving and how is that benefiting you?

We are a team spread across multiple teams and office locations. Basecamp allows us to build projects based on our different roles and based on our different customers. Example: make an implementation project for a new service a current customer purchased. It’s such an easy tool that engages each team member needed to complete the task.

Small Business (50 or fewer emp.)
Jun 25, 2021
 Source
Overall Rating:
5.0
SO
Shannon O.
Professional Learning Writer
Share
"Great PM and user experience"
What do you like best about Basecamp?

The commenting/call out features make it easer for users to correspond and tend to job roles/responsbilties.

What do you dislike about Basecamp?

There are so many email notificaitons if you don't opt to manage them.

What problems is Basecamp solving and how is that benefiting you?

Multi-team projects

Mid Market (51-1000 emp.)
Jun 24, 2021
 Source
Overall Rating:
5.0
Pam Werner F. avatar
Pam Werner F.
Marketing/Development Coordinator
Share
"Very helpful in managing projects with lots of colleagues!"
What do you like best about Basecamp?

We are able to not only share files but see where team members are in the process. This is especially helpful as the marketing group that I am in is spread all over the US. Truly streamlines the whole process and keeps us on the same page much easier than trying to do so via email.

What do you dislike about Basecamp?

Haven't found a down side yet! The product is very helpful!

What problems is Basecamp solving and how is that benefiting you?

We have team members spread over a large geographic area. Base Camp allows us to work on projects together and communicate and share files and feedback easily. I also don't need to request status on certain projects because in Basecamp you can see where someone is in their work timeline.

Small Business (50 or fewer emp.)
Jun 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love basecamp!"
What do you like best about Basecamp?

It is an easily manageable system that is great for communication throughout an entire organization

What do you dislike about Basecamp?

Haven't come across anything in base camp that I don't like as of yet.

What problems is Basecamp solving and how is that benefiting you?

Project management and organization. The todos and messaging system keeps our company on top of daily tasks.

Mid Market (51-1000 emp.)
Jun 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"User friendly and easy to use"
What do you like best about Basecamp?

It is very user friendly. I had minimal trainng and I have been able to figure most everything out on my own.

What do you dislike about Basecamp?

I really don't have any dislikes at this time.

What problems is Basecamp solving and how is that benefiting you?

My clients and I are able to store documents there to make sure we are using the most current ones. I have lots of clients so Basecamp helps to give them access to the documents they need without having to give me access to their networks.

Mid Market (51-1000 emp.)
Jun 22, 2021
 Source
Overall Rating:
5.0
SN
Stephen N.
Process Engineer
Share
"Great collaboration and team monitoring tool"
What do you like best about Basecamp?

Basecamp to me is more like a virtual office. I love that it's a centralized workspace where we can manage our teams with a lot of ease.

What do you dislike about Basecamp?

Absolutely nothing. I have not encountered any problems so far while using this tool.

What problems is Basecamp solving and how is that benefiting you?

It's a perfect solution for monitoring individual tasks by individual team members. It's also a centralized location where all documents and files are managed from. It's pretty amazing software.

Mid Market (51-1000 emp.)
Jun 22, 2021
 Source
Overall Rating:
5.0
SW
Sydni W.
Marketing Specialist
Share
"Basecamp is prefect for any project management"
What do you like best about Basecamp?

I like that all my information about a project or a client could be in the same place. I could file any essential documents, checklist for tasks, communication board, and changelog.

What do you dislike about Basecamp?

At times Basecamp can be a little confusing, and files can be lost in the mix.

What problems is Basecamp solving and how is that benefiting you?

We were solving client management with Basecamp. The benefits we found with Basecamp were that we could quickly check on a client to make sure tasks were getting done and documents were getting filed.

Mid Market (51-1000 emp.)
Jun 22, 2021
 Source
Overall Rating:
5.0
KA
Khushbu A.
Sr. Web Designer
Share
"Dynamic!! Easy for Both small as well Big Organization"
What do you like best about Basecamp?

I like project management as well as the tasks organizer of it. I have been using it for last 6 years. Very user friendly that even my clients find it very easy. I also particularly value the versioning history - no record is ever fully lost.

What do you dislike about Basecamp?

The only thing I don't like is "emojis". Please use animated emojis or gifs so it will be more fun. Unable to leave groups once joined in Pings area. It should have been linked with some attendance management system.

What problems is Basecamp solving and how is that benefiting you?

Our business is finding it much easier to coordinate between independent teams on projects, particularly now that so many of us work from home full-time. Assigning items to employees takes less time.

Small Business (50 or fewer emp.)
Jun 18, 2021
 Source
Overall Rating:
5.0
NL
Natasha L.
Cofounder
Share
"Huge fan of BaseCamp for business!"
What do you like best about Basecamp?

We use BaseCamp throughout the day to keep both our internal team and client projects organized. Our internal team can have access to different parts of projects that the client does not have access to.

What do you dislike about Basecamp?

It can be difficult to ensure that everyone receives messages about different to-dos. This aspect usually takes training to ensure that it is being done properly.

What problems is Basecamp solving and how is that benefiting you?

With BaseCamp, we are trying to keep different groups organized (including clients), assigning regular to-dos that need to be completed and tracked, and updating clients about key aspects of projects.

Small Business (50 or fewer emp.)
Jun 07, 2021
 Source
Overall Rating:
5.0
Bryan C. avatar
Bryan C.
Ceo | Digital Marketing Consultant
Share
"Game Changer for Our Marketing Team"
What do you like best about Basecamp?

Basecamp has allowed us to run projects the right way for our marketing agency. We are able to coordinate on internal products, set To-Do tasks, and upload/house files in the cloud. We can also add clients to specific projects, so they can be notified via Basecamp. They can even jump in and comment/upload files as needed. This allows us to keep on track and make sure nothing falls through the cracks.

What do you dislike about Basecamp?

The price is steep, but we're paying for a premium product that keeps everyone on task.

What problems is Basecamp solving and how is that benefiting you?

We're solving internal communication, task assignment, and project tracking challenges. We're also able to track all client communications (instead of relying on a stream of emails getting lost in the shuffle.) This helps us make sure nothing falls through the cracks. As a result we've increased productivity and been able to take on a wealth of projects.

Mid Market (51-1000 emp.)
Jun 07, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use program management software!"
What do you like best about Basecamp?

Super easy to use and maintains all your tasks in one location.

What do you dislike about Basecamp?

Unsure how to remove people from receiving all communications once added to a group.

What problems is Basecamp solving and how is that benefiting you?

We are creating a central location for a software implementation project—the benefit of all stakeholders having access to information and tasks viewable to all.

Mid Market (51-1000 emp.)
Jun 05, 2021
 Source
Overall Rating:
5.0
Aditya R. avatar
Aditya R.
Sem Analyst
Share
"The only best app for task organization, team collobaration and reminder"
What do you like best about Basecamp?

Task scheduling, assigning, setting due time, tagging team members to a task.

What do you dislike about Basecamp?

A better mobile version is needed, which should be easy to load and work even on a mobile device.

What problems is Basecamp solving and how is that benefiting you?

Using the task, assigning a task to a team member, setting a due date for all team members involved in a project. A separate project to involve the client so we could communicate easily with the client.