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Basecamp Logo
Basecamp
Streamlined project management.
4.1
(5,257)
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Basecamp Reviews & Product Details

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
Social Media
Basecamp Categories on Findstack
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Crevio
Sponsored
5.0
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$29.00/month
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Ask Questions about Basecamp
What Basecamp is best for?
How does Basecamp compare to Smartsheet?
What are the pros and cons of Basecamp?
Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Basecamp Media
Basecamp 0
Basecamp 1
Basecamp 2
Basecamp 3
Basecamp 4
Basecamp - Basecamp Homepage
Basecamp Screenshots
Basecamp Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 15, 2025
Basecamp Logo
5,257 Basecamp Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Nov 28, 2016
 Source
Overall Rating:
5.0
LG
Leonard O G.
President, Co Founder
Share
"Fantastic tool for personal organizing, business task management, and client management."
What do you like best about Basecamp?

Hard to choose my favorite, but best would probably be the client management. Specifically, I like the feature routing creative with client. makes it easier than other software I have used.

What do you dislike about Basecamp?

With the recent change, they removed quick access to my assigned tasks (used to be in that right dropdown). Now I have to go to the home to get to it, and it just isn't as user friendly as it was before.

What problems is Basecamp solving and how is that benefiting you?

We're using it to manage routing of deliverables to clients, as well as storing client related deliverables. We use it to organize all our client related conversations around deliverable tasks, client feedback, and client approval.

Mid Market (51-1000 emp.)
Nov 17, 2016
 Source
Overall Rating:
5.0
YK
Young Soo K.
Senior Quality Assurance Specialist
Share
"simple and clear"
What do you like best about Basecamp?

very simple to navigate around the software

What do you dislike about Basecamp?

Looks bit crowded, maybe find different layout

What problems is Basecamp solving and how is that benefiting you?

clear on what is due every day.

Mid Market (51-1000 emp.)
Nov 17, 2016
 Source
Overall Rating:
5.0
MH
Meghan H.
Executive Director Of Creative Arts
Share
"Excellent tool to manage team & reduce email!"
What do you like best about Basecamp?

I love that Basecamp brought a solution to the never ending email threads where information is bound to be lost in translation. I use it to manage a team of 4 plus several freelancers for design projects. You can keep projects all within one thread, upload documents and images, and expedite the process of approvals and execution.

What do you dislike about Basecamp?

There isn't much to say that I dislike. The ability to put in deadlines for each task is great. Perhaps the ability to add time deadlines or assign to multiple users? But that's not anything that limits me greatly at this time.

What problems is Basecamp solving and how is that benefiting you?

I'm solving managaing my teams in an efficient way that keeps my inbox less cluttered and holds my team accountable to deadlines and communication. I oversee video projects, graphic design, and social media so a lot of my role is approvals to get things to the finish line. I love that it incorporates easily with Vimeo, YouTube, google docs and more!

Small Business (50 or fewer emp.)
Nov 16, 2016
 Source
Overall Rating:
5.0
KA
Kyle A.
Founder
Share
"GREAT"
What do you like best about Basecamp?

Collaborative To Dos, Easy to add To Dos

What do you dislike about Basecamp?

Most is great, one thing missing in Recurring To Do lists

What problems is Basecamp solving and how is that benefiting you?

Removing many communication issues. Keeps team members on task.

Enterprise (> 1000 emp.)
Nov 16, 2016
 Source
Overall Rating:
5.0
JT
Jennifer T.
Digital Designer
Share
"Basecamp Eerday"
What do you like best about Basecamp?

I like that my to-do's is set up by dates. It helps me keep track with all of my work and task before hand.

What do you dislike about Basecamp?

I don't like that I can share an to-do with someone. It's confusing to work on the same task in basecamp not knowing who is working on what.

What problems is Basecamp solving and how is that benefiting you?

None

Mid Market (51-1000 emp.)
Nov 15, 2016
 Source
Overall Rating:
5.0
SC
Sara C.
Marketing Manager
Share
"Great for multi-location collaboration"
What do you like best about Basecamp?

Basecamp is great for quick collaboration between parties in different locations. Easy to share files, calendars, ideas, questions without making sure everyone is cc'd on a specific email. Definitely the best way to collaborate with a lot of different people on a project. It's also nice to have one place to look for everything pertaining to a certain project without having to scroll through old emails to find something. I also like that basecamp sends you an email notification when someone has edited a project file so that you don't have to keep checking for updates throughout the day. People of different ages and computer skill levels also seem to have no problem seamlessly integrating basecamp into their day-to-day programs. This is the first time I've used basecamp and I would definitely recommend it in the future for other projects that are collaboration-heavy.

What do you dislike about Basecamp?

I don't think I have had any problems with basecamp. Everything is really straight-forward and easy to figure out. I've never run into the site having difficulties or moving to slowly either, which is great when you have to upload a bunch of files and submit feedback in a timely manner.

What problems is Basecamp solving and how is that benefiting you?

I'm using basecamp in collaboration with other people to code/design our office's new websites. It's great for keeping everyone in the loop without having to be in the same office.

Small Business (50 or fewer emp.)
Nov 08, 2016
 Source
Overall Rating:
5.0
JP
Janelle P.
Senior Communications Coordinator
Share
"Really pleased with Basecamp + its capabilities!"
What do you like best about Basecamp?

I like the versatitlity - you can create messages, to-do lists, and archive things to help keep current projects organized.

What do you dislike about Basecamp?

There's not too much I dislike - I use it almost daily and am really pleased with it. It would be nice to have a copy and paste button, meaning if I'll be adding thirty tasks for "newsletter copy" (for example), I have to go in and type out 30 separate tasks

What problems is Basecamp solving and how is that benefiting you?

I organize all our email, website, landing page, misc requests through Basecamp tasks and messages. I am able to retrieve elements from months ago really easily by searching and I can clearly see when someone has dropped the ball and remind them to turn in their piece.

Mid Market (51-1000 emp.)
Nov 03, 2016
 Source
Overall Rating:
5.0
KK
Kristen K.
Director Of Strategic Consulting
Share
"Why does every company not use BaseCamp?"
What do you like best about Basecamp?

Collaborative and easy-to-use; makes file sharing a snap.

What do you dislike about Basecamp?

More companies choose their own systems due to security, which is a total waste of efforts. I only dislike that BaseCamp isn't more widely used!

What problems is Basecamp solving and how is that benefiting you?

It was amazing for sharing files of any size, collaborating on edits, and tracking history of past projects.

Mid Market (51-1000 emp.)
Nov 02, 2016
 Source
Overall Rating:
5.0
ML
Matthew L.
Director Of Business Systems
Share
"Basecamp Review"
What do you like best about Basecamp?

Ease of adding tasks to a project I use primarily for remote project management on financial close, and it is very nice to have document images attached directly in BaseCamp. Ability to use @name and email members of the project is very helpful.

What do you dislike about Basecamp?

There really isn't much I dislike about BaseCamp. If we needed heavier lifting, I am not sure what features are available -- maybe it would still be great.

What problems is Basecamp solving and how is that benefiting you?

Use BaseCamp for financial closing where CFO is remote from CEO and Finance team. We have reduced the overall close time by 2 days. Review meetings also go much more smoothly.

Mid Market (51-1000 emp.)
Oct 28, 2016
 Source
Overall Rating:
5.0
JK
Jacob K.
Vp Of Business Development
Share
"Basecamp. There is no better resource for coordinating projects."
What do you like best about Basecamp?

It keeps project materials consolidated into a single place, emails the relevant parties of updates, and I don't have to mess around with file permissions (a la GDrive).

What do you dislike about Basecamp?

Basecamp has a window to drag files to attach, but this feature has never worked for me.

What problems is Basecamp solving and how is that benefiting you?

Coordinating between our dev/design/PMs/sales and the client. The benefit is increase efficiency.

Mid Market (51-1000 emp.)
Oct 25, 2016
 Source
Overall Rating:
5.0
AH
Amanda H.
Marketing Manager
Share
"I LOVE BASECAMP!"
What do you like best about Basecamp?

Basecamp is the perfect tool for project management. I love that I can keep teams organized by secluding them into different projects and then make "to-do" lists for each task that needs completing. The ability to add Google Drive documents also makes collaboration easier.

What do you dislike about Basecamp?

I wish you didn't have to pay for more storage space.

What problems is Basecamp solving and how is that benefiting you?

I have been able to collaborate with outside vendors and keep tasks and projects organized. Basecamp has made myself and my team much more efficient.

Mid Market (51-1000 emp.)
Oct 20, 2016
 Source
Overall Rating:
5.0
Isabelle B. avatar
Isabelle B.
Gestionnaire Senior, Communauté Numérique
Share
"Daily project management"
What do you like best about Basecamp?

The user-friendly and instinctive way to use Basecamp, as well as the number of plugins we can add to better manage our projects.

What do you dislike about Basecamp?

We can't add multiple people to the same task. We absolutely need to duplicate the task to make sure everyone that needs to work on it sees the task in their to-dos.

What problems is Basecamp solving and how is that benefiting you?

I don't know about the benefits, but we definitely solved a management problem with this tool.

Small Business (50 or fewer emp.)
Oct 12, 2016
 Source
Overall Rating:
5.0
Jackie B. avatar
Jackie B.
Director Of Web Technology
Share
"Useful for complicated projects"
What do you like best about Basecamp?

The interface is very simple and easy to navigate. It helps groups document everything easily as well.

What do you dislike about Basecamp?

I have not run into a bad feature with this software.

What problems is Basecamp solving and how is that benefiting you?

My company uses this software to collaborate with another company that provides us services. We are always aware of the progress made in the project.

Small Business (50 or fewer emp.)
Oct 06, 2016
 Source
Overall Rating:
5.0
ML
Matt L.
Founder
Share
"Great project management tool"
What do you like best about Basecamp?

Simple UI Easy to add tasks Easy to communicate within the group Love the ability to attach images

What do you dislike about Basecamp?

There really isn't anything about basecamp that I dislike. It fits our needs perfectly.

What problems is Basecamp solving and how is that benefiting you?

Project collaboration for monthly financial close where CFO/CEO and accounting a geographically dispersed. Helps accounting team remain focused and organized and allows CEO and CFO to communicate on the closing process without needing phone or email. Has reduced close time from 30 days to 1 week.

Small Business (50 or fewer emp.)
Aug 16, 2016
 Source
Overall Rating:
5.0
Michel H. avatar
Michel H.
Owner
Share
"Basecamp for project management "
What do you like best about Basecamp?

I like the options available in basecamp to add specific people to specific projects. As the owner or admin on the account you can control who sees what. I also like getting email notifications on a project and being able to respond to the email and have it posted to the thread on basecamp. I like the tile view and list view combination to put featured projects at the top of the page.

What do you dislike about Basecamp?

The message area and the to-do comments all seem to blend together. It's sometimes hard to know if you are dealing with a comment on a to-do or posting in a message thread. I also miss the time tracking that was in the old basecamp version.

What problems is Basecamp solving and how is that benefiting you?

Project management is much easier when you can have all work posted in the same place. It keeps everyone on the project on the same page. It also allows for tracking old items that were done on the account.

Mid Market (51-1000 emp.)
Aug 02, 2016
 Source
Overall Rating:
5.0
LW
Lisa W.
Senior Hr Consultant
Share
"Great Way To Stay On Track with a Project."
What do you like best about Basecamp?

Basecamp makes it so easy to create a game plan for a project, assign tasks, upload and share files and stay on target to meet deadlines.

What do you dislike about Basecamp?

At first I wasn't sure how to link other Basecamp projects created by other entities to my project so I could have one central home base. Once that was figured out it is so convenient.

What problems is Basecamp solving and how is that benefiting you?

We needed to keep everyone in sync with the work in the most productive way, and be able to monitor activities and progress on a project.

Small Business (50 or fewer emp.)
Aug 02, 2016
 Source
Overall Rating:
5.0
WA
Whitney A.
Development And Special Event Coordinator
Share
"Best Project Manager Software"
What do you like best about Basecamp?

I love how easy it is for multiple people to be working on the same project. I've primarily used it for events, and it makes everythint such a dream.

What do you dislike about Basecamp?

My only dislike is having to get an email sent to me to login each time.

What problems is Basecamp solving and how is that benefiting you?

This provides one location for all documents and conversations about a project. It makes communcating so much easier.

Mid Market (51-1000 emp.)
Jul 26, 2016
 Source
Overall Rating:
5.0
Kayla G. avatar
Kayla G.
Senior Ux Program Manager
Share
"Nothing would get done without it"
What do you like best about Basecamp?

Reminder emails sent to team once a task is created, shared calendar, timestamped logs of all activity. Everything!

What do you dislike about Basecamp?

File size limits are easy to max out when we have creative team uploading PSDs. Hate having to delete old files since I love having the history of the project all in one place.

What problems is Basecamp solving and how is that benefiting you?

Project management is easier, team collaboration so much smoother. Love having everything in one place with change logs.

Mid Market (51-1000 emp.)
Jul 25, 2016
 Source
Overall Rating:
5.0
RS
Rachel S.
Senior Digital Project Manager
Share
"Awesome Project Management Tool "
What do you like best about Basecamp?

Easy to track projects and keep up with to-dos; assign tasks for members of team. I spend 90% of my day in basecamp and track all projects through the tool, from inception to completion.

What do you dislike about Basecamp?

I only wish it did more - I wish it could also be used as a time/budget tracking tool so that every aspect of a PM's job could be done in one platform.

What problems is Basecamp solving and how is that benefiting you?

Project Management

Small Business (50 or fewer emp.)
Jul 15, 2016
 Source
Overall Rating:
5.0
TD
Tami D.
Sr. Copywriter
Share
"Great for inter-company teams, across town or across the globe"
What do you like best about Basecamp?

We've used Basecamp with clients and with partners, and it seems to work for every team member, regardless of platform. I like the fact that there's a designated place for every type of communication, so I don't have to scroll through messages or perform a search to find the item I need.

What do you dislike about Basecamp?

It took me a little while to figure out how to share what I posted with specific people. Seems the posting and sharing steps could be combined.

What problems is Basecamp solving and how is that benefiting you?

Our last Bascamp project was a website relaunch for a client. Thanks to the To Dos and the threaded message board, we were able to stay in lockstep with everything they were doing. I easily uploaded both Google Drive and MS Word documents, and was happy to be able to share each documents only with interested stakeholders. With Basecamp creating a seamless interface between our client and us, they were able to lunch their new site right on time.

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