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Basecamp Logo
Basecamp
Streamlined project management.
4.1
(5,257)
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Basecamp Reviews & Product Details

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
Social Media
Basecamp Categories on Findstack
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Ask Questions about Basecamp
What Basecamp is best for?
How does Basecamp compare to Asana?
What are the pros and cons of Basecamp?
Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Agile Methodologies Support
Budget Management
Calendar Integration
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
File Sharing
Gantt Charts
Integration with Third-Party Apps
Issue Tracking
Kanban Boards
Milestone Tracking
Mobile Access
Notifications and Alerts
Portfolio Management
Progress Tracking
Project Planning
Project Templates
Real-Time Updates
Reporting and Analytics
Resource Management
Risk Management
Role-Based Access Control
Sprints Management
Task Management
Team Communication
Time Tracking
Workflow Automation
Basecamp Media
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Basecamp Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 04, 2024
Basecamp Logo
5,257 Basecamp Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
Abigael S. avatar
Abigael S.
Founder
Share
"Efficient and reliable!"
What do you like best about Basecamp?

Basecamp has provisions allowing clients to see content like a message board post. Collaborating with my teammates and colleagues is much easier and more convenient.

What do you dislike about Basecamp?

It lacks a powerful templating system that is usually useful for team projects and presentations in our company. It has a minimum rooms for editing of our shared documents.

What problems is Basecamp solving and how is that benefiting you?

It helps our project to run successfully and to have a dependable communication structure in our team; we can quickly check data and updates using Basecamp. It makes our communication more efficient and more accessible even when working from home.

Small Business (50 or fewer emp.)
May 31, 2023
 Source
Overall Rating:
5.0
KV
Kiran V.
Founder
Share
"Basecamp Review"
What do you like best about Basecamp?

Project management is a lot more effective now that I use Basecamp for business. The entire team is kept up to date on given tasks, due dates, and relevant developments in real time. Additionally, Basecamp provides a number of file organisation and sharing capabilities, which greatly facilitates teamwork.

What do you dislike about Basecamp?

The inability to add subtasks to the primary task is one of Basecamp's shortcomings in my opinion. When planning more complicated jobs, this can be a little difficult. The platform can occasionally be a little slow when loading a lot of files, but overall there wasn't much of an issue.

What problems is Basecamp solving and how is that benefiting you?

My team has found Basecamp to be a really effective tool for problem-solving. For instance, with the aid of Basecamp's communication and task management capabilities, we were able to spot design flaws in early-stage items right away and make the necessary corrections. Additionally, the feedback function allowed me to rapidly address any queries or problems that cropped up as the project was being developed.

Small Business (50 or fewer emp.)
Apr 20, 2023
 Source
Overall Rating:
5.0
Reed D. avatar
Reed D.
Application Developer
Share
"Excellent project management tool"
What do you like best about Basecamp?

Basecamp is an excellent project management tool that makes it easy to see where a project is and to keep everyone on the same page. It gets frequent updates that enhance the user experience.

What do you dislike about Basecamp?

While Basecamp is very good, it does have a slight learning curve and getting people onboarded with it can be tough. The chat, while nice, is something we don't use due to some functionality missing.

What problems is Basecamp solving and how is that benefiting you?

For us, Basecamp rolls multiple apps into one and keeps everything in one place. Not having to switch between multiple apps is a very big perk. It also helps keep everyone in the loop about what is going on with a project.

Small Business (50 or fewer emp.)
Apr 20, 2023
 Source
Overall Rating:
5.0
SP
Sherry P.
Freelancer
Share
"Exceellent all-in-one PM software."
What do you like best about Basecamp?

Basecamp is extremely user-friendly. It has all the features you will need to complete any project management task. It also has a chat feature built-in, so you do not have to use an external program such as slack.

What do you dislike about Basecamp?

I wish they would not have so many features that are only available on premium subscriptions. The features that you are really going to want to use are premium features.

What problems is Basecamp solving and how is that benefiting you?

Initially, I used it while taking a PM class and decided to continue because of the chat features. It is the most user-friendly one out of all the PM software.

Mid Market (51-1000 emp.)
Apr 11, 2023
 Source
Overall Rating:
5.0
SR
Sai R.
Founder
Share
"Ideal for project management"
What do you like best about Basecamp?

Basecamp is a perfect project management tool for cross-functional collaboration, especially with developers, engineers, and project managers. Easy to access, create tasks, and monitor stages of studies.

What do you dislike about Basecamp?

The user interface feels very basic and is not as innovative as maybe an Asana or a Monday.com. If they can improve the user interface that would alleviate a lot of troubleshooting and enhance user experience.

What problems is Basecamp solving and how is that benefiting you?

Basecamp has been amazing for project management and collaboration between cross-functional teams! It is very efficient and makes it effortless to monitor projects and status of each milestone.

Small Business (50 or fewer emp.)
Mar 24, 2023
 Source
Overall Rating:
5.0
Dinesh B. avatar
Dinesh B.
Php And Wordpress Expert (Wix, Shopify, Node Js, Javascript, Restful Api)
Share
"User-Friendly and Efficient Project Management Tool"
What do you like best about Basecamp?

Basecamp is a premium project management platform that boasts an intuitive and user-friendly interface, enabling users to personalize their to-do lists and effortlessly handle multiple projects. The communication features within the platform facilitate team members to stay on the same page and stay informed of project progress, updates, and deadlines. Nonetheless, some users may find Basecamp's customization options, integrations, and file storage capabilities somewhat restricted, and the paid plans might be deemed a bit exorbitant for bigger teams. Nevertheless, Basecamp is an exceptional choice for teams seeking an efficient and top-notch project management solution

What do you dislike about Basecamp?

Limited integrations: Basecamp does not integrate with as many third-party apps and services as some other project management tools, which may be a disadvantage for some users who rely on certain integrations to streamline their workflow

What problems is Basecamp solving and how is that benefiting you?

Basecamp helped me with organization, improve communication, and work more efficiently, resulting in a better workflow and increased productivity.

Mid Market (51-1000 emp.)
Feb 28, 2023
 Source
Overall Rating:
5.0
Kunal C. avatar
Kunal C.
Product Manager
Share
"Powerful Project collaboration tool"
What do you like best about Basecamp?

Basecamp is a powerful and feature reach project management and project collaboration tool with features like Card Table Kanban, Message Board and Automatic check ins. Also, its very easy to manage multipe projects at single place.

What do you dislike about Basecamp?

Although, basecamp is a project management tool with all the necessary features but there is one thing that can be improved.The option to create User stories is not at all good. Its a basic To-Do and its difficult to quickly create the user stories in the print planning meeting.

What problems is Basecamp solving and how is that benefiting you?

We are using Basecamp to solve the problem of project management and task management at our organisation. We can very easily management multiple stakeholders and products very easily.

Mid Market (51-1000 emp.)
Feb 16, 2023
 Source
Overall Rating:
5.0
Carli C. avatar
Carli C.
Account Service Intern
Share
"Basecamp revolutionizes project management for teams of all sizes"
What do you like best about Basecamp?

The first thing I would like to note is that it is a very effective solution for project management; it has a wide range of features and tools that help our work teams stay organized and in sync, from task and calendar management to real-time communication and collaboration. One thing I liked about Basecamp is its intuitive and easy-to-use interface; it is straightforward to navigate the platform and get what I need at any time; and the aspect I liked the most is the real-time collaboration; it makes it possible for us to discuss and comment in real-time on any project or task, which saves us a lot of time and dramatically reduces the possibility of misunderstandings.

What do you dislike about Basecamp?

While it is true that Basecamp allows some customization, it is still limited and may not be sufficient for the specific needs of some users or work teams; the task management features are also a bit limited compared to other solutions, is project management.

What problems is Basecamp solving and how is that benefiting you?

Overall, we have had a positive experience with Basecamp, and it has provided multiple benefits to my organization; starting with the way teams stay organized and in total sync; being so intuitive, it makes all users quickly adapt to using the software, and the calendar view customization option has been helpful to keep an overview of deadlines and commitments for the whole team; in addition to its wide range of collaborative tools, it also allows file and document sharing, which further facilitates team collaboration and idea sharing.

Small Business (50 or fewer emp.)
Feb 15, 2023
 Source
Overall Rating:
5.0
MA
Modasser A.
Founder
Share
"I use it all the time for my projects - Best Project Management Tool Ever"
What do you like best about Basecamp?

It is easy to navigate in different projects and tasks and the best things is that it also sends notification everytime a new task is assigned.

What do you dislike about Basecamp?

Looks like a bit old fashioned interface

What problems is Basecamp solving and how is that benefiting you?

While using basecamp, it is very easy to manage hundreds of tasks and projects as a time and everything looks easy while using BC for my work

Small Business (50 or fewer emp.)
Jan 24, 2023
 Source
Overall Rating:
5.0
KR
Karla R.
Sr Account Coordinator
Share
"Basecamp keeps your tasks and teams organized"
What do you like best about Basecamp?

I love that the tasks keep me on track. I also love that I can make my own tasks if I end up getting one off requests from client to help keep me on top of items.

What do you dislike about Basecamp?

The only thing I don't like about basecamp is that I cannot prioritize my task list each day. They are just stuck in whatever order the system puts them in. I have used Asana in the past with an old job and that was something I LOVED about Asana. I was able to move the tasks around each day so I knew what I want to complete first.

What problems is Basecamp solving and how is that benefiting you?

Basecamp is solving a task management problem. As long as there is a task the work will get done no matter what. I like that it keeps all of us on track and we can communicate back n forth with questions or ideas.

Small Business (50 or fewer emp.)
Jan 17, 2023
 Source
Overall Rating:
5.0
Krunal A. avatar
Krunal A.
Web Developer
Share
"Connect the professional life"
What do you like best about Basecamp?

Basecamp is connected to your team in Company. We use basecamp for making connections with each other and also use it for the hangout option. The notification feature is also very good in basecamp. Which help you to connect with additional immediately. It also has a PING option where you can also chat with every employer personally

What do you dislike about Basecamp?

Basecamp has too many options for making the team connected, so till now I have not found any issues now, it is highly recommended for team communication, and I can say basecamp need to be up to date for the competition

What problems is Basecamp solving and how is that benefiting you?

We face mainly notification issues, and calculated leave for the team is challenging in others, so that problem is genuinely solved here. Also, know leave tracking, which makes the group know about everyone

Small Business (50 or fewer emp.)
Dec 20, 2022
 Source
Overall Rating:
5.0
BS
Brian S.
Founder
Share
"Basecamp...always the underdog"
What do you like best about Basecamp?

I like that Basecamp allows you to make it your own. With projects, boards, to-dos, and more, the possibilities are endless.

What do you dislike about Basecamp?

They're slow to catch on to what other companies do. They're innovative in their own way on their own timing, and that can sometimes make it feel out-of-date.

What problems is Basecamp solving and how is that benefiting you?

It helps me project manage my entire business. From building timelines to keeping track of project sprints, it has everything we need to keep everyone on track.

Mid Market (51-1000 emp.)
Dec 15, 2022
 Source
Overall Rating:
5.0
SC
Samantha C.
Architect
Share
"Its really easy to use and to upload all your work"
What do you like best about Basecamp?

that is to easy to use, and to communicate with your team, also, something i love its that all your work doesn´t loose any quality

What do you dislike about Basecamp?

maybe that sometimes it´s hard to find old things

What problems is Basecamp solving and how is that benefiting you?

organization and team work

Small Business (50 or fewer emp.)
Dec 13, 2022
 Source
Overall Rating:
5.0
AK
Amy K.
Project Manager/Operations Director
Share
"User friendly"
What do you like best about Basecamp?

Extremely user-friendly. We have been using Basecamp for almost 15 years. During that time we tried similar programs and always came back to Basecamp. The others didn't measure up. One thing that we love is that there is no storage limit so we are able to upload large files regularly without worrying about space. We like that we can add clients to the project but they cannot see others. There are just so many ways to use this to meet anybody's needs and the cost is very affordable.

What do you dislike about Basecamp?

Basecamp used to have a place to store files in a way that was easy to find. They eliminated that feature when moving to BC3. We have finally gotten used to it but liked that our entire team could access files all in one place rather than using a separate program for it. When files were uploaded to a milestone, they were automatically added to the file tab which we loved and would love to see make a comeback ;)

What problems is Basecamp solving and how is that benefiting you?

Project management and being able to streamline projects when more than one person is involved. It helps with communication between team members and sometimes clients.

Mid Market (51-1000 emp.)
Dec 12, 2022
 Source
Overall Rating:
5.0
Hassan S. avatar
Hassan S.
Director Of Operations
Share
"Basecamp has helped us a lot in our content development work. We highly recommend this to all."
What do you like best about Basecamp?

The ability to add and segregate clients from the team is the best feature and comes in handy for effective communication.

What do you dislike about Basecamp?

One thing that only the person who has added a To-do should be able to change its deadline or edit its details.

What problems is Basecamp solving and how is that benefiting you?

Managing a team of 100+ employees, including in-office and remote workers and ensuring the deadlines are met on time.

Small Business (50 or fewer emp.)
Dec 12, 2022
 Source
Overall Rating:
5.0
Dhruv K. avatar
Dhruv K.
Solutions Architect
Share
"Our firm runs on Basecamp!"
What do you like best about Basecamp?

Great, simple, minimalist interface Ability to activate as many client contacts as needed (Recent) ability to create as many of each tool (To-Do Lists, Campfire etc.) in any project as needed Ability for clients to respond to To-Do's/Comments to post to Basecamp Ability to search across projects Daily summary emails

What do you dislike about Basecamp?

Could do with more integrations with other platforms Could improve the Files/Attachment" user interface Could simplify the navigation experience for moving items between projects... always stumps me!

What problems is Basecamp solving and how is that benefiting you?

Ability to stay on top of many projects & many clients in a single place. Ability to invite clients to collaborate without escalating costs. Ability to create multiple lists, and tools to keep work streamlined. Ability to keep people accountable by assigning To-Do's, and keep people in the loop by designating those informed when items are completed. I have introduced several clients to Basecamp (by ways of using the platform with them) and they started using the product internally in their own organizations.

Mid Market (51-1000 emp.)
Dec 09, 2022
 Source
Overall Rating:
5.0
Saurabh A. avatar
Saurabh A.
Managing Director
Share
"Indispensible tool that has helped me deliver 1000s of projects over the lat 10 years"
What do you like best about Basecamp?

Simple no-nonsense tool which is easy to learn and use

What do you dislike about Basecamp?

The is nothing to dislike about it but sometimes it can feel oversimplified

What problems is Basecamp solving and how is that benefiting you?

I am always working on multiple projects with multiple teams spread across the country. Basecamp is my war room where I stay updated on all the project and easily provide my inputs to all my teams. It is the main communication portal used in our organisation.

Small Business (50 or fewer emp.)
Dec 09, 2022
 Source
Overall Rating:
5.0
JR
Jeff R.
Owner
Share
"Without Basecamp, we'd be lost..."
What do you like best about Basecamp?

It's hard to narrow the benefits of Basecamp to "one thing I like best." The two greatest features are a) team collaboration capabilities and b) transparency internally and externally (client-facing).

What do you dislike about Basecamp?

I don't feel there are any downsides. There are some nuances I would change, but in the big scheme of things, nothing critical, and many of the things we would like to have adjusted are over time.

What problems is Basecamp solving and how is that benefiting you?

The largest problem or challenge that Basecamp helps us solve is the very high number of clients that our small and nimble team manages at any given time. Without Basecamp, we would be lost.

Small Business (50 or fewer emp.)
Dec 09, 2022
 Source
Overall Rating:
5.0
AD
Alexis D.
Operations Director
Share
"Basecamp is really easy to use, if used properly can be a great comms tool"
What do you like best about Basecamp?

that you can add documents, and share the links to them. the instant messaging and the security settings.

What do you dislike about Basecamp?

That you can not share links to folders, it has to be to individual documents

What problems is Basecamp solving and how is that benefiting you?

we use it to connect to our members.

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
LF
Lauren F.
Vice President
Share
"Basecamp is the perfect organizational tool"
What do you like best about Basecamp?

The best part about Basecamp is the ease of use. It takes me no time at all to onboard internal staff or clients on how to use the tool. It also keeps all the projects so organized in an easy to access way.

What do you dislike about Basecamp?

I would say my only downside to basecamp is that I wish there was a built-in time-tracking tool for our team to use. We instead have an outside time-tracking tool that integrates with Basecamp but it still would be easier to have this as a function of Basecamp.

What problems is Basecamp solving and how is that benefiting you?

Basecamp has solved keep our team and clients on task through the ease of building out tasks and timelines. It helps keep our communications streamlined.