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Bitrix24 CRM Software logo
Bitrix24
Your Business, Simplified
4.1

( 515 )

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Bitrix24 Reviews: 4.1/5 — Solid Choice

Bitrix24 Overview
What is Bitrix24?

Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 million organizations have chosen the Bitrix24 solution for their company today, and the service is currently available in 18 languages.

Company Bitrix, Inc.
Year founded 2012
Company size 201-500 employees
Headquarters Alexandria, Virginia, USA
Social Media
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Ask Questions about Bitrix24
What Bitrix24 is best for?
How does Bitrix24 compare to Lighthouse?
What are the pros and cons of Bitrix24?
Bitrix24 Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bitrix24 Pros and Cons
Pros
  • Great features.
  • Good CRM and phoning systems.
  • Convenient IP telephony.
Cons
  • Terrible reporting.
  • Poor customer service.
  • Struggles with uploading larger files.
Bitrix24 Features
Activity Tracking (calls, emails, meetings)
AI assistance (summaries, signal detection, scoring)
AI Call/Text Automations / Virtual Agent
AI Lead Scoring
API Access
API Access / Integration / Open APIs
API / SDK / integrations
API / Webhooks / Integrations
Appointment Scheduling
Automated workflows / task automation
Automation / Workflow Rules / Triggers
Bulk / Mass Email / Outreach
Bitrix24 Media
Bitrix24 video thumbnail
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Bitrix24 Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 23, 2026
Bitrix24 CRM Software logo
515 Bitrix24 Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
Feb 20, 2022
 Source
Overall Rating:
4.5
Oliver A. avatar
Oliver A.
Business Developer
Share
"Modern, reliable and easy to implement project management platform."
What do you like best about Bitrix24?

Bitrix24 is a high-quality software that allows projects to be well-managed and resources to be handled fairly. Furthermore, the developer is conscientious about client service, and their issues are properly answered. It is a popular program for small and large businesses because it fosters cooperation and makes teamwork very simple. It also includes fantastic resources for developing a variety of projects and activities. The intranet is very significant in company internal correspondence.

What do you dislike about Bitrix24?

We installed it in the firm more than two years ago, and it has served us well up to this point. The truth is that it is a software that provides no challenge for me, and it is beneficial to work as a team without having to seek for a characteristic in one frame in another. Bitrix24 is a streamlined solution for project management and fair performance. The only minor aspect is that alerts are delayed, which may be turned into a challenge.

What problems is Bitrix24 solving and how is that benefiting you?

Every day, I handled the great bulk of private parts of business. As a result, the organization desires both internal care and an external tool, such as Britix24. Changes have occurred in a short amount of time, and we are now better coordinated and have more interdepartmental connections. It is absolutely required in both large and small enterprises since it helps us to accomplish initiatives more successfully. Bitrix24 has helped us handle difficulties linked to project planning, resulting in less waste of resources. This program also conducts rigorous monitoring of all actions and fruitful talks with all staff members.

Small Business (50 or fewer emp.)
Jan 15, 2022
 Source
Overall Rating:
4.5
George B. avatar
George B.
Member Board Of Directors
Share
"Really worth a try!"
What do you like best about Bitrix24?

Ease of use, the way that I can follow the tasks and the collaboration with the rest of the team

What do you dislike about Bitrix24?

There are some difficulties in tailoring it to your needs, but once you get familiar, these limitations are mitigated

What problems is Bitrix24 solving and how is that benefiting you?

Full control over the status of the current projects. Having a picture of the progress easily.

Enterprise (> 1000 emp.)
Jan 11, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Best Collaboration Platform with Free Usage Options"
What do you like best about Bitrix24?

It's a cloud collaboration platform with all the basics served as free. Additionally, there're tons of easy plug&play integration capabilities with current top platforms and apps.

What do you dislike about Bitrix24?

There's nothing that I dislike. It's a great tool on both web application and mobile app sides. It could be better with a simpler user interface for beginners' quicker adaptation.

What problems is Bitrix24 solving and how is that benefiting you?

It's an excellent collaboration platform for remote teams. You can make meetings, share documents and ideas, use any tool you'd like to use in one application. This functionality allows lots of time saving and efficiency.

Mid Market (51-1000 emp.)
Dec 31, 2021
 Source
Overall Rating:
4.5
DR
Deepika R.
Business Development Executive
Share
"The ultimate handy workspace"
What do you like best about Bitrix24?

It's a great tool to complete regular tasks and effective to handle client calls across different regions with a good flow of network. There's also a free inventory management option

What do you dislike about Bitrix24?

Very unusually, the server time goes low on loading. But that's not often, but very rarely it happens. It would be much better if we could save in pre-defined email templates for regular usage while emailing via CRM

What problems is Bitrix24 solving and how is that benefiting you?

It solves the essential communication rapport through instant WhatsApp for messenger-based sales, and scrum which is very helpful for streamlined project collaboration

Enterprise (> 1000 emp.)
Dec 28, 2021
 Source
Overall Rating:
4.5
Karan G. avatar
Karan G.
Recruitment Consultant
Share
"Really great tool, Easy to use and it makes me feel like I am using social media."
What do you like best about Bitrix24?

What I like most is that it's all in one application. It helps manage tasks, interacting with the teams, and it also provides a video conferencing feature as well.

What do you dislike about Bitrix24?

I have been using bitrix24 for two months now. There are many things that I still need to explore; what I like least is the interface design. I think they can make the interface better.

What problems is Bitrix24 solving and how is that benefiting you?

It helps me connect with different people in different departments in a snap. Also, it has a feature to measure stress, which reminds me to take break time to time.

Small Business (50 or fewer emp.)
Dec 07, 2021
 Source
Overall Rating:
4.5
PM
Pooja M.
Integration Project Manager
Share
"Extremely user Friendly"
What do you like best about Bitrix24?

Bitrix is a platform which is extremely flexible and customizable. It has custom fields which helps us incorporate our sales and conversion processes into the system. We have been managing our sales pipeline on Bitrix and I am happy with it. The email integration helps us send our emails from the tool and we can save relevant documents/attachments which relates to a particular lead in the pipeline. It helps me keep a track of my follow-ups. The user guide manuals are very useful. It helps you understand the product in and out. They also keep updating them.

What do you dislike about Bitrix24?

There has been no issues so far, it works like a charm.

What problems is Bitrix24 solving and how is that benefiting you?

We now have a unified pipeline of our leads and all the follow up happen from a central point. It also helps us collaborate easily and everyone has good visibility. It helps us manage them seamlessly which in turn has improved the business outcome and processes. It has been easy to collaborate with the internal stakeholders, the activities feature is quite helpful here.

Small Business (50 or fewer emp.)
Dec 02, 2021
 Source
Overall Rating:
4.5
Bernardo S. avatar
Bernardo S.
Consultor Ambiental
Share
"Bitrix is amazing!"
What do you like best about Bitrix24?

It works because everyone be connected. So when we see all tasks and goals organized by Bitrix in your hand, things become more cleary. Another great advantage is to be connected to all team and make your work registered on plataform.

What do you dislike about Bitrix24?

Our boss become more present and he can see better how your work is going

What problems is Bitrix24 solving and how is that benefiting you?

Communication in workplace. Make and demand goals, organize and managing company

Mid Market (51-1000 emp.)
Oct 10, 2021
 Source
Overall Rating:
4.5
Alfred L. avatar
Alfred L.
Business Strategy Leader
Share
"Great CRM platform, I love that it is easy to implement."
What do you like best about Bitrix24?

CRM, sales inlays, project management, and a variety of other modules are also accessible. It allows you to collaborate with a colleague in a beautiful way. Everything you need is right there, with an easy-to-use side menu. It's a really useful software with strong features to help me operate my business more efficiently, and we discovered a "human resource management" tool that measures engagement, work time, and job tracking when using the app, which is where we get benefits. It has all of the qualities of a collaborative intranet. Furthermore, work automation is simplified by creating a single-click task in Chat; BitRix24 recognizes the words "today or tomorrow" as well as dates for offers and customers in Chats, allowing for a very pleasant task to be created.

What do you dislike about Bitrix24?

Some UX options are questionable. In CRM, services like Data Settings are hidden in places you'll never find them, with some claiming to save up time to focus on transaction traffic by attempting to modify duplicate agreement credentials for other customers. It does not have such a tidy or straightforward interface, with numerous alternatives to participate in, to be so annoying that it does not have so many possibilities via the usage of the program. It may be more challenging for inexperienced users, but the tutorial can assist them comprehend the essential functions. Although there are numerous courses, the learning resources are critical to fully comprehending them. It's not as user-friendly as other apps, where I can rapidly converse and understand the structures.

What problems is Bitrix24 solving and how is that benefiting you?

It enables us to organize our work in one location, exchange files, collaborate, and communicate with colleagues in a variety of ways. We have to manage different areas of company far too often since there are so many distinct systems. I have a cloud storage facility with comprehensive solutions and even have the luxury of exchanging data with workers and colleagues in my firm, in addition to being a brilliant data analyst and manager of my business. My community's biggest advantage is that I can accomplish this in particular. With the BITRIX24 calendar function, I can easily delegate duties to my workers and highlight activities. It also serves as a distribution and accounting team for us. We've just been able to organize the experience basis for this post.

Mid Market (51-1000 emp.)
Aug 20, 2021
 Source
Overall Rating:
4.5
GN
Godfrey N.
Account Receivable Specialist
Share
"What You Need to Comprehend about Bitrix24"
What do you like best about Bitrix24?

I like that Bitrix24 makes it easy for me to share files in the cloud. Team collaboration and instant messaging via comm channels.

What do you dislike about Bitrix24?

Video conferencing feature requires integration with external web conferencing platforms.

What problems is Bitrix24 solving and how is that benefiting you?

Task management. Team collaboration. File sharing. Video conferencing via external web conferencing platforms integration.

Mid Market (51-1000 emp.)
Jul 31, 2021
 Source
Overall Rating:
4.5
FD
Furkan D.
Executive
Share
"CRM system that facilitates internal and external communication"
What do you like best about Bitrix24?

It has many practical and easy-to-use features such as the ability to store and share all documents and media within the company, cloud support, task and project creation, categorization, search, instant messaging, creating and managing workflows.

What do you dislike about Bitrix24?

The mobile application is very useless, it definitely needs to be updated. I can hardly do any work done in the web interface in the mobile application. There are some gaps, you can be the most popular person of the day in the company by sending a private message from a mobile device. The web app scores very low compared to mobile.

What problems is Bitrix24 solving and how is that benefiting you?

It is very easy to create projects and tasks, I can follow all the details from one place by including all the relevant people. It provided the opportunity to monitor all external relations from a single center, and we can answer incoming questions by integrating them with corporate e-mails.

Mid Market (51-1000 emp.)
Jul 25, 2021
 Source
Overall Rating:
4.5
HU
Hasan U.
Operations Manager
Share
"Ability to manage all customer interactions within the company from a single platform"
What do you like best about Bitrix24?

Provide cloud support, create and categorize tasks and projects, in-house instant messaging tool, create and manage workflows, store all documents and media on its on-premises drive

What do you dislike about Bitrix24?

When I want to reach completed projects, I don't try too hard. The mobile application should be developed, it is not as useful as the web application at the moment.

What problems is Bitrix24 solving and how is that benefiting you?

By integrating with our website, we can easily answer all questions from customers in a single environment.

Mid Market (51-1000 emp.)
Jul 22, 2021
 Source
Overall Rating:
4.5
OK
Oktay K.
System Expert
Share
"You Can Fulfill All Your Corporate Digital Needs From A Single Application"
What do you like best about Bitrix24?

We bought Bitrix24 mainly for our business tracking processes. We realized that we solved our business quickly and easily with the other services it provided to us. We are able to successfully perform various job titles such as CRM, website creation, personnel disk space, collaborative work groups, adding outsource employees. As we use it, we observe that it is an institution that constantly improves itself.

What do you dislike about Bitrix24?

The staff who first started to use the application stated that they had a little difficulty. Screen-based improvements can be made in this regard. The referral and explanation processes can be improved. Unfortunately, it is not very useful on the mobile application side. We are expecting serious progress for this place.

What problems is Bitrix24 solving and how is that benefiting you?

We provide employee performance, monitoring of business processes, designing multi-stage business automation, website pages, and customer communication services.

Enterprise (> 1000 emp.)
Jul 10, 2021
 Source
Overall Rating:
4.5
Bryan G. avatar
Bryan G.
Project Manager
Share
"Excellent software to organize the workflow"
What do you like best about Bitrix24?

I really appreciate that, by keeping control and monitoring over the duties allocated to the project participants you can manage projects in a more effective way. I may also split the members by function into various groups. The time of a job may therefore be monitored and where each member of the group intervenes and unites the actions undertaken to manage the work and its completion. I appreciate the ability to manage the workflow, to structure projects very effectively, to do very valuable work for that sort of process, a strong calendar capacity and an immediate maintenance of the workflow.

What do you dislike about Bitrix24?

I didn't enjoy this product since the learning curve is long and you have to spend a lot of time making the most of this program. The ability to alter some features would also be helpful if I could have more freedom to adapt things to my taste. Another negative side is that the technical assistance is quite restricted if you get the free edition, therefore when there's a problem you should seek for a solution. You also need a crew with server expertise, since you should be responsible for the storage and data processing. That's why it's preferable to get premium version, but remember that it might be extremely costly.

What problems is Bitrix24 solving and how is that benefiting you?

We addressed the workflow organisation's difficulty and we also could appropriately construct a database for the client which is accessible at all times, which is extremely important in the business management function, thus we improved the outcomes with this function. Our sales capacity's automated flow. Previously, the actions performed by the team members were difficult to control and combine to decide if a team member had fulfilled and settled the allocated responsibilities. Other advantages include the absence of an excuse to take the assigned duties into account, since a cloud-based application may be used from any device with an internet connection by the programmer.

Enterprise (> 1000 emp.)
Jun 19, 2021
 Source
Overall Rating:
4.5
Frances L. avatar
Frances L.
Project Manager
Share
"Intuitive tool, very easy to implement"
What do you like best about Bitrix24?

It is a contemporary programme, which optimizes communication between the staff and the clients. There are also collaboration tools for working with the team, videocalls, group chats and surveys are some of the big software. The platform features an easy-to-understand design. The functioning of all my team has improved. It helps everyone collaborate more effectively with others and we make a statement collectively. It is now simpler to interact, make remark and discuss our ongoing initiatives with the aid of this application.

What do you dislike about Bitrix24?

The mobile application has experienced difficulties with performance, it is a very full application, but the operation of specific tools occasionally does not succeed. Sometimes it gets difficult to seek for the correct stuff at the right moment with many various features, and one issue that disturbes me most is that your mobile app does not have many functions.

What problems is Bitrix24 solving and how is that benefiting you?

A better teamwork was established with the usage of Bitrix24. The Kanban Board and calendars are among the most successful functionalities. We store cloud information every week. Data migration and backup copies provide strong stability. Social networks and emails provide fantastic outcomes to our consumers. By improving and quality of communication, we can now draw up improved plans. Now in our different initiatives we have no problems, because its ongoing notification system keeps us informed.

Mid Market (51-1000 emp.)
Apr 29, 2021
 Source
Overall Rating:
4.5
Iceal G. avatar
Iceal G.
Senior Web Developer
Share
"A developer's POV regarding Bitrix24"
What do you like best about Bitrix24?

Project Management What I like when using Bitrix is that there are different kinds of how to handle a project. The user management is also a big plus to us in our company as we are divided into separate departments that has each of its own workgroups. For each task you can delegate, track, have deadlines and incorporate it to your working plan when you time in to their built in working day feature. User Dashboard Having your own profile and can upload files unto your drive is a huge help to us as we would need a cloud storage and all in one to keep our work flowing. Team Collaborations Also, the ability to have a chat in a CRM which has call/video enabled really helped our team to work and communicate better as we are all working remotely. You can use the searchbar when using the chat which I think helps when you forgot some things when to talking to a co worker.

What do you dislike about Bitrix24?

What I don't like is when I am commenting to a task you can't use your regular tab keys to insert some spaces. I know it's a matter of preference but when you are using the bullet options of their rich text editor you can't use inner bullets see reference example https://prnt.sc/12a60gs which is find annoying as we use it often. What we do is we create a separate google docs that way we can indent into the bullet points.

What problems is Bitrix24 solving and how is that benefiting you?

The Problems we are solving is our Project management and communication issues. But all in all Bitrix is doing its job for our company

Mid Market (51-1000 emp.)
Apr 17, 2021
 Source
Overall Rating:
4.5
Howard J. avatar
Howard J.
Sr Project Manager
Share
"Excellent tool easy to implement and use."
What do you like best about Bitrix24?

This forum has a pleasantly seamless work interface and a good architecture facilitates the performance of the relevant activities, provides good planning and coordination, and provides good support in various media. I can keep track of my projects and work reports with this tool. With authorization, I can store data and I can query it. I may also see a list of all incidents and programs through video calls and instant messages.

What do you dislike about Bitrix24?

There should be more evolved features that go hand in hand to adjust or adapt to any user's preferences and maintain learning difficulties mastering that interface, until this type of tool is first used. Each of his functions is difficult to do if it is not sufficiently straightforward, so that certain functions can be taken into account and adjusted in order to improve efficiency.

What problems is Bitrix24 solving and how is that benefiting you?

The principal approach this app has opened was to handle consumers' data individually since they first contacted them, which gives us more customer interest knowledge. One of the benefits of IP telephony is greater cooperation and communication with our clients.

Mid Market (51-1000 emp.)
Mar 03, 2021
 Source
Overall Rating:
4.5
KP
Krish P.
Sales Manager
Share
"Unifies Business Operations"
What do you like best about Bitrix24?

Bitrix 24 has offered a lot to my business and I am a happy client. The application has different functions that have been brought together to achieve common business goals. I have used it to create tasks for team members and it is very effective as it sets timelines, allows adding of observers and participants, and adding subtasks on the parent task. It also has a time management feature for employees which is used to clock in, take breaks and clock out. The application also allows team leaders and any other employee to submit work reports to their supervisors or managers. I am also able to create different channels of communication for different departments other than the main channel which is used by all team members. Bitrix 24 also has a company calendar that allows scheduling of events like meetings, leave days, and other important events. I also like Bitrix 24 because it has a CRM feature that allows me to add my leads and close sales. It helps me to create leads and easily follow up while adding events like calls and meetings. It is also very good in audio and video calls.

What do you dislike about Bitrix24?

Some features stop working all over a sudden with no notice, for example, the clocking-in feature. After contacting the Bitrix 24 team, they request me to upgrade my plan. I cannot use it offline.

What problems is Bitrix24 solving and how is that benefiting you?

Looking at the current business trends, we were looking for a modern application to make us more efficient in our business operations and Bitrix 24 has been quite useful and has helped us achieve our business goals seamlessly.

Mid Market (51-1000 emp.)
Feb 19, 2021
 Source
Overall Rating:
4.5
CW
Cate W.
Customer Relations Assistant
Share
"Excellent Experience for Project management"
What do you like best about Bitrix24?

Bitrix24 has all the planning features, aimed at perfecting the project management systems. Also, Bitrix24 increases the performance of all the employees, individually. Lastly, Bitrix24 includes the collaboration features.

What do you dislike about Bitrix24?

Bitrix24 has one dislike, which concerns the way or the time supports take before they come on board. It should be immediately done.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 has give us the way forward in managing and planning the business activities we have. Also, Bitrix24 channels all the necessary factors in making our business stand.

Mid Market (51-1000 emp.)
Feb 03, 2021
 Source
Overall Rating:
4.5
JO
James O.
Software Developer
Share
"Excellent and Knowledgeable Solution for Project Planning"
What do you like best about Bitrix24?

Bitrix24 issues enough procedures on how to manage all projects. Also, Bitrix24 facilities planning and Budgeting, which limits financial wastage. And finally, Bitrix24 has a free version, issuing a chance to all.

What do you dislike about Bitrix24?

Bitrix24 is a strong and powerful planning tool, with enough budgeting processing Power. Also, no single wastage or breakdown of the tool.

What problems is Bitrix24 solving and how is that benefiting you?

We all want our projects run efficiently, without challenges. Bitrix24 is the right choice of project management software. Forecasting is also well designed and anticipated.

Mid Market (51-1000 emp.)
Jan 30, 2021
 Source
Overall Rating:
4.5
ME
Mike E.
It Assistant
Share
"Fruitful Solution for Project Planning"
What do you like best about Bitrix24?

Bitrix24 helps for social collaboration, which makes communication easy. Also, Bitrix24 includes the concept of time management, CRM, calendars, among others Finally, the tool has unlimited users.

What do you dislike about Bitrix24?

Bitrix24 is a simplified and multinational program, which helps in communication. Also, there is sharing of documents and files. For the time management, the product is extremely useful.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 operates so well, without hinges. As a result, there is close monitoring and operation of the business activities.

Mid Market (51-1000 emp.)
Jan 27, 2021
 Source
Overall Rating:
4.5
MJ
Michelle J.
Idb Mobile Technology
Share
"Powerful solution to manage projects, tasks and optimize our CRM."
What do you like best about Bitrix24?

Bitrix24 offers our organization everything we need to manage everything from CRM to projects and workflows. I love how easy, navigable and customizable this program is, plus its features and functions make it by far our ideal solution to optimize our CRM, automate processes, manage tasks, incorporate documents, improve communication, etc.

What do you dislike about Bitrix24?

This would be its price, it may escape the possibilities of small companies and organizations, also the functionality in its mobile application is not as efficient as the use on computers.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 has helped us change everything in a healthy way, its varied resources and functions have allowed our teams to save valuable time in accomplishing daily tasks through an organized platform that provides everything we need and more. Our CRM has been optimized as well as our project and workflow management, our performance has improved and our productivity has increased.

Enterprise (> 1000 emp.)
Jan 23, 2021
 Source
Overall Rating:
4.5
AP
Almeida P.
Operations Manager
Share
"A very complete application. Unify projects, messages and tasks online."
What do you like best about Bitrix24?

This unbelievable method will probably do what it says, and we will announce sales generating message templatures, is great and it has a mobile solution that fits on your smartphone or tablet, whether it is Androids, iPhone or iPad. It has many really useful functions for most businesses, you can get tools to enhance co-operative relationships among workers within this framework; when used within the team, this application is more useful. You have a very coordinated capacity to plan activities and projects.

What do you dislike about Bitrix24?

Despite providing a free service, this software is incredibly restrictive, and you almost have a tool to pay for it if you wish to use it, either because it is not lucrative for small ventures. In addition to not finding the widgets that are provided by default to new users, the support team of Bitrix24 takes a long amount of time to address and thus is not very effective.

What problems is Bitrix24 solving and how is that benefiting you?

Thanks to this amazing tool, my job is easier and we are able to provide an agenda for every day event preparation and a full set of instruments are hosted in the cloud, and we are able to scan for records and other files. The implementation of this software fosters teamwork through workers, is ideal and encourages the whole project with the opportunity to connect on the web. It also serves as a focused knowledge hub for prospective customers.

Mid Market (51-1000 emp.)
Jan 20, 2021
 Source
Overall Rating:
4.5
CM
Curtis M.
Senior Project Manager
Share
"Great internal communication tool."
What do you like best about Bitrix24?

I liked Bitrix24 corporate side. I will have my own page for each project as a project manager and could sort all my correspondence there. One of the most comprehensive channels available, medium-sized and large businesses are helping to coordinate their tasks, to connect and increase production between working teams. It has a very fun and dynamic gui and helps boost connectivity with love and emojis by way of community chat, social internet, audio, video calls and file sharing.

What do you dislike about Bitrix24?

It is a very useful platform, but the architecture needs to be modernized a little. They looked cheap, I couldn't trust the software, I didn't like those graphics. It also didn't feel safe, so I could just store all my details on my computer. The worst part, though, was the continuing reports inside the app.

What problems is Bitrix24 solving and how is that benefiting you?

The business has changed dramatically in many respects, mainly interactions are more complex and efficient. We organized everything on paper or in long email threads until we began using Bitrix24. This greatly decreased this. The unfinished projects should be planed and planned, ensuring that all remaining obligations can be met.

Enterprise (> 1000 emp.)
Jan 17, 2021
 Source
Overall Rating:
4.5
AC
Aranza C.
Project Manager
Share
"Modern platform easy to implement."
What do you like best about Bitrix24?

It is an outstanding software for small and large businesses, since it encourages collaboration and makes team work very simple, the resources it has are excellent for developing a range of projects and activities. In the internal correspondence of businesses, the intranet plays an important function. And every organization needs to develop its internal processes of communication. When we began with Britix24, that got better.

What do you dislike about Bitrix24?

We launched it in the business more than 2 years ago, and it has been operating quite well so far. The fact is, it's a program that has no challenge for me and that it's nice to function as a team and you don't have to look for a feature in this framework in another.

What problems is Bitrix24 solving and how is that benefiting you?

I have handled the vast majority of private business and business aspects every day. The business wants this internal care and an external tool, like Britix24, is therefore needed. In a short period of usage, there have been changes and we are more coordinated and more interdepartmental interactions now. In big or small businesses, it is really necessary because it allows us to implement projects even more effectively. It also has excellent ways to connect in the show.

Enterprise (> 1000 emp.)
Jan 11, 2021
 Source
Overall Rating:
4.5
Lynn J. avatar
Lynn J.
Marketing Specialist
Share
"Bitrix24 is an Advanced and Reliable Project Management Tool"
What do you like best about Bitrix24?

Bitrix24 is a high quality software, which allows projects to be well handled and fair management of resources. Also, the developer is cautious in handling clients, and their problems are well solved. Communication is also full facilitated by this application.

What do you dislike about Bitrix24?

Bitrix24 is a simplified tool that creates projects management and enhance fair performance. However, there is delays of notifications, this is a challenge.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 has seen us address matters concerning the planning of different projects, and this saves the resource wastage. Also, close monitoring of all activities and successful discussions with all staff members is done by this program.

Enterprise (> 1000 emp.)
Dec 26, 2020
 Source
Overall Rating:
4.5
RG
Ryan G.
Founder
Share
"Very reliable and flexible quite functional CRM."
What do you like best about Bitrix24?

I like that it is a local internet solution that ensures your safety. It is very useful for efficient teamwork, correspondence, social media, enterprise process management and documentation. I favored over other applications because it enables a greater consistency of information to handle the data on the web pages to provide a better interaction with the customer. It also relies on tools such as wikis, blogs, and forums. Bitrix24 is the inexpensive CRM control option we are all trying to search. It's not enough to be a complete elitist who knows very much, but a boss to get everything you need without making as much noise as the rest. That's how Bitrix24 became a part of our firm quickly, and we didn't regret that decision because of its positive environmental commitment and impact. So, Bitrix24 has been reported to be a stable and scalable CRM device.

What do you dislike about Bitrix24?

You cannot have advantages in the free edition such as "unclear features" features and "accounting feature" They are payable and significant, so I don't know why the free version is deleted. They must be used in all versions to try to begin with any of the plans. Let's say, if the interface were updated to help understand the software, we would feel better. The software is not difficult, but it does not have its full capacity on the interface for us. It has every opportunity that we really need, we just want more wax. This is more in line with the film. Bitrix24 failed to hit the highest standard and to get where it is secured.

What problems is Bitrix24 solving and how is that benefiting you?

One of the simplest means of using social networking to enable more use of this form of software. And we have a really good CRM integration in the case of Bitrix24. This helps us to maintain closer relationships with our consumers and to strengthen the company's general relationship. Social media are also part of digital marketing and corporate management, and Bitrix24 is well aware of this. Moreover, all CRM procedures can be modified. With a single click, data such as field name, some plugins and little information can be entered enough. Almost every point of the campaign helps you to run virtually 100% of the publicity campaign. In other words, it is possible to discuss the opportunities, intranet ventures, workflows, mobile communication and structured communication.

Enterprise (> 1000 emp.)
Dec 20, 2020
 Source
Overall Rating:
4.5
ET
Esmeraude T.
Founder
Share
"Great CRM platform easy to implement."
What do you like best about Bitrix24?

It is a very helpful application with some nice functionality to better run my organization, and we find a "human resources management" feature that keeps track of participation, job time and job tracking while we use the app where we get advantages. It has all the intranet collaboration features. Furthermore, job automation is simpler by making a single click task in chat, Bitrix24 knows the words "today or tomorrow" and dates for deals and customers in chats, which help to create a task that is really pleasant.

What do you dislike about Bitrix24?

Certain UX options are doubtful. In case of CRM, such functions, such as data setup, are hidden anywhere you will never locate, some of which make you claim to loose concentrate on transaction traffic, when attempting to adjust duplicate deal credentials for other customers. Through the use of the software, it has no such tidy or intuitive interface, with many choices to compromise to be so irritating that it doesn't have that many possibilities. It takes a great deal of time to respond to our concerns and it takes a bit longer to fix the problems we address by trying to address user issues. A very repetitive argument is against technological assistance.

What problems is Bitrix24 solving and how is that benefiting you?

In addition to being a fantastic data analyst and manager of my business, I have a cloud storage facility with full solutions and even have the luxury of exchanging data with employees and colleagues in my organization. The best asset in my community is that I can especially do this. I can also delegate my employees tasks and highlight activities with Bitrix24 calendar option. We use it as a limited distribution and accounting team as well. Recently, we have been able to organize the base of expertise in the particular position.

Enterprise (> 1000 emp.)
Dec 13, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Project management with advanced tool"
What do you like best about Bitrix24?

I’m pretty much happy from the quality of the software called bitrix24. It has effected the working of my entire team. It has helped all of us to work together with each other more successfully and together we are making a statement. It has effect my whole project team all together but also we have executed it in our sales and marketing department. With the help of this tool it has become easier to communicate, to give feedback and have a discussion on our ongoing projects.

What do you dislike about Bitrix24?

This is not specify or endless matter with this tool. But among so many different feature. Sometime it become arduous to search right things on right time, and one thing that annoy me the most is that it’s mobile application has not many features it is finite to that.

What problems is Bitrix24 solving and how is that benefiting you?

Now we are able to make better plans through improved and good quality of communication. This tool is very much simple to use and it’s interface is very user-friendly and easy to use for everyone. Now we do not feel any difficulty in our various projects because it keep us informed through their constant notification system.

Enterprise (> 1000 emp.)
Nov 18, 2020
 Source
Overall Rating:
4.5
TC
Taylor C.
Founder
Share
"Innovative platform easy to implement"
What do you like best about Bitrix24?

In the world of industry, Bitrix24 is one of the most complete user-friendly and personal CRM systems on the market and in addition, it stores future customer data easily and sales reports with ease. In addition, it also allows it a good idea to document and maintain the Kanban gui I like to create an unqualified user-friendly landing page. The 100% free management tools offer also makes them available for start-ups who do not have adequate resources to cover such expenses. This software is a masterpiece of open source implementation. It is a very good and appropriate educational aspect to lead anyone else.

What do you dislike about Bitrix24?

I have found in my use that the program requires Internet connectivity at high speeds, so it generally takes longer to load in countries especially developing countries, where Internet connectivity is low. I also don't like the free Bitrix24 domain that comes with a free subscription by the user. The second aspect I felt restricted is in the design: the consumer relies heavily on what is available, there is no space for modifying what they want in terms of web pages. We still have to improve the service that offers virtual telephone calls to offer a high quality service, so we have the price when some companies can afford that software for others, especially because the small price of their plans is a barrier. I think their mobile app has a number of restrictions such as I sometimes cannot find all the web platform management tools.

What problems is Bitrix24 solving and how is that benefiting you?

This platform enables us to coordinate and track our clients and partners' interaction faster and safer, it gave us the tools to create message templates, send individual or community emails to potential clients and contacts, making it easier for us to arrange meetings and to catch client interests. The program makes visible and collects data. The problem of data processing has also been solved and the right data is simpler for me. Problems of touch. I can integrate a live chat. A advantage is that a user can freely build unlimited number of pages. It is highly sensitive to user needs irrespective whether a PC or a mobile device is used. Google Analytics has been integrated to enable data collection and analysis.

Enterprise (> 1000 emp.)
Nov 11, 2020
 Source
Overall Rating:
4.5
NH
Noelle H.
Founder
Share
"Manage your projects quickly by improving team communication."
What do you like best about Bitrix24?

It is a forum for simplifying our project management and collaboration activities by using social networks, tasks, assignments, CRM, document management , online storage and sales team management. We can also schedule activities, schedules and meetings with Bitrix24. The software also facilitates the management of customer connectivity to monitor and coordinate all work in one location, including live streaming and social network collaboration. It helps us greatly incorporate, synchronize and control all our social networks.

What do you dislike about Bitrix24?

It has a great interface, but many of the resources it groups together can be hard for the user to understand and it takes time and time to work so that the learning curve is high in terms of the mobile application, we must admit that it's a little limited. It can be very difficult at first, but you can get used to working without supervision with some time and effort. UX feels tedious to control sometimes. Often, the desktop application and the web application have a number of issues with it.

What problems is Bitrix24 solving and how is that benefiting you?

For example, we have BI tools such as performance metrics, communication panels, scrum tools for daily reporting, management tasks and KPI supervision, communication tools for our employees such as calendars, audio conferences and video, file sharing and an employee directory which help our organization work in a harmonious manner. They are very useful in my business. It helped our business quickly and consistently, helped us greatly in cooperation and was able to integrate our social media accounts very easily , especially the unique email service.