Bitrix24 Reviews: 4.1/5 — Solid Choice

I can have collaboration whenever it is required with my work team. I can have a complete company structure charts and the entire workflow

I had one or another problem with Android phones version closes without warning but when I start again I start where I was before

Bitrix24 has allowed us to have full control of the company's workflow, to have a software to communicate and solve problems very quickly. The least of all is that this application is available for Android phones, which makes it easy for our staff to have it installed on their mobile and be able to collaborate from anywhere they are.

Bitrix24's comprehensive software includes a CRM, website builder, communications platform, helpdesk, and project management suite. Create, build, and grow your business with Bitrix24's comprehensive CRM and marketing tools that are 100% free for up to 10 users.

Doesn’t support chatbots for sales or support

I am Solving the company’s internal communications using it for chat and video conferencing, with options for recording videos to share within a team or across your whole business. The platform also has a social-media-like news feed to see updates about projects and leads. Individual employees can also post questions or updates, and others can like and comment on them. Overall great software

Hi have used this tool more than 2 years with good user experience especially with employees communication

No dislikes. This software is easy to manage anywhere

Team meeting and we can share big files through this software. The main use of this tool is easily communicate with all teams.

If there is a future project or program that I like most in this program, create a checklist and complete that task in a planned way.

The system is running a bit slow at the entrances from the mobile part, it would be good to make some more arrangements in this regard.

Those who are weak in acting with a plan can do their work both quickly and without forgetting with this program.

Bitrix24 is just a quick and easy-to-use programme for team communication. Extremely efficient for remote teams, CRM-focused, and includes business management solutions for data administration, dashboard generation, and user information storage to assist enrollment and exit HR operations. If combined with 1C, this will progress to ERP-level network.

Workflow administration is a little difficult to utilize. Since it is an important function, it takes time to comprehend and use.

Bitrix24 is an amazing project management software. You may establish tasks, series of tasks, monitors, and collaborators, as well as track work activity. This application will assist you in reaching deadlines. It is perhaps the most basic, quick, incredibly simple, and overall cost-effective platform.

the best thing is i can manage everything in one place also check what my team is doing.

User experience needs to improve its bit technical and hard to understand some time but once you pro in using it after that you will love it.

i can manage my projects, prospects, email marketing alot of thing like in the marketing section there ares till lots of stuff. which i need to explored.

Bitrix24 CRM is a potent CRM tool. Compared to other software in this field, It's cheaper than other Salesforce Sales Cloud Lightning Professional and Zoho CRM edition choices. It offers the same features but looks a little more menacing.

The Bitrix24 CRM system still has a lot of work to do in software simplicity. Still, along with a wide range of lead management tools, it has several handy automation features that provide excellent value to small businesses. CRM Bitrix24 has no customization features that make other competitor tools more flexible. In most cases, small businesses won't use all the tools in the Bitrix24 CRM arsenal, and many will do well with the free plan. For companies looking for more users and storage space, the Standard and Professional plans are still very affordable compared to what they offer. Bitrix24 CRM is a well-designed CRM service that can handle almost anything your customers have to offer.

CRM Bitrix24 also provides applications for Android and iPhone. The mobile app provides access to almost everything on your intranet, including corporate drives, workflows, tasks, and instant messengers (IMs). This is just as useful as the web version, and actually much less intimidating.

What I like best about britix24 is that you can communicate with a team and collaborate with the team very quickly, and how you can send a private message to a particular person and how easy it is for them to look at that message and respond promptly to you—private messaging where you can pinpoint who you want to write to. The tracking by admin to say what time you logged in and completed assignments. I like that it offers unlimited users, tools, and that its free most of all.

What I disliked about the bitrix24 system is that it should have its own map system type of format, also the fact that I dont think it uses others apps much like Facebook or twitter and other apps to add to its fluency.

Solutions that Bitrix24 has allowed me to do was to take part in my internship with a Human Resources internship where that I do my assignments remotely, especially during the pandemic it makes it easy to work on things and collaborate with the internship coordinators and complete my assignements.

I like that they offer a choice of using separate leads listing or going direct to contact and free 30-day trial of its paid Professional plan.

The user interface is not that friendly and It's not perfect for social networks.

Crm Managment

What I love the most is the new templates feature. It does an excellent job of saving your time when setting up a project. And it can take a lot of time considering how customizable and flexible the platform is, which is a great plus for many, I'm sure.

Some tabs/views lack relevant functionality, such as rolling updates across milestones. You can do everything you need to but may need to use a couple of opinions.

Use Wrike because of its spotless and easy-to-use interface. We have a lot of collaborators on our team that need to be able to communicate in one place. One of the great features I like about it is the integration with Google Drive. We can add docs that we have created in other areas directly into a task, making it easy for everyone to stay in one system to review any copy edits or further collaboration there. It's also convenient because we get email alerts when somebody assigns you to a task or makes an update there;

I love it because it makes my job easier in task tracking and planning.

The instant messaging part of the mobile application is a bit slow.

It is beneficial for you to be able to follow up a planned and systematic work and to remind you on a forgotten task.

Since the company grew to over 100 employees, all working remotely indefinitely, we need a tool that best fits our project management needs. This software is Bitrix24, and we are happy to recommend it!

The level of flexibility that this project management software in the setting up and customization of the commands sometimes requires a person that should supervise these actions so everything can get aligned to the objectives of the company.

We organize our tasks (in a group and individual level), the meetings, our shared calendar, our CRM, the follow-up of the projects, manage documents, events, contact with partners, absolutely all the work that needs to be shared among the team.

We had to get over to Bitrix because we have grown to almost 200 employees, all working remotely! The C-levels and Managers allocate tasks and create projects. If an employee has to be there, otherwise they would be left out :)

The tool is fantastic. If I had to pick something that I dislike, this would be that every member has to select and pay their plan, even though we have a company setting. So, some members have access to more features than others.

Since we have grown to almost 200 employees, all working remotely, we needed a better organizing tool for our daily work. Bitrix24 is helping us to achieve our goals by allowing us to organize our workflow better.

Before implementig Bitrix24 we were having many workflow that we coulnd allocate in the right way. Now with Bitrix24, everything is going in the right direction, and the workflow is working properly.

Bitrix is also flexible, and everyone can open a new channel, or extend a feature by adding more things... The point is to keep it simple. Adding to many options to to the platform sometimes is not helping :)

As mentioned, we orgenize our work in diferent categories: project creation, CRM, Gantt, Innovation process, Calendars, etc... If you dont check Bitrix24 at work, you would feel that you are being left apart.

Ease of understanding the concepts, GUI and usage

It could have had more features in terms of automation and its execution

Campaigns, database, automating the process

I have used Bitrix24 for more than two years; it is a very user-friendly online tool. You do not need to install or set up the system. It is a SAAS system, and Bitrix24 looks after all the system maintained and hosting for you. The best part of the system is the employee management and kanban for task management.

Sometimes, Bitrix24 is more advanced for average users. You have to have good knowledge of project management to use the system. The features Bitrix24 has sometimes overkilled.

I am using Bitrix24 to manage projects in the form, and Bitrix24 makes it very easy and well organized. After migrating to Bitrix24, we did not need to maintain an on-premises server or pay any cloud server cost. It is a total saving on our budget. So ultimately, Bitrix24 saves a lot of money free us from the hassle of maintaining the system and server on-premises.

It is the only tool that allows us to use the integrated cloud to store and share files within the whole company. Bitrix24 also offers instant messaging and task management tools that boost our internal tracking and let others know our deadlines.

The only difficulty we found while using Bitrix24 is that some tool are "hidden" and you need to search for them a little bit. This improved a lot during time and updates, so I'm always expecting IU enhacements.

Bitrix24 helped us to keep a track in the team's tasks and to maintain a better cumpliment of deadlines. Also simplified a lot the way we share and update documents.

What I like best about Bitrix24 is that this source manages tasks altogether. Can you imagine a day when you do not have any connection with your colleagues (except by cellphone or a piece of paper)? This is the right time to get a program that has a solution to both manage your day and data. Among variable frames to be integrated with there are some other options to comply with your corporate tasks, such as schedules, deadline tasks, executives, Q&A dialogues, and many many others.

For some reason, if your corporation is over 10 000 members it may need some upgraded version as best, this is subjective POV but I assume that it's a little bit slow while operating with data. Some of our IT managers said that it's worth it. However, if your business is more in sales targeting as a management system you should consider specific products because Bitrix 24 is more likely a solid in-betweener.

We have to maintain a written communication within all divisions of our corporation including abroad, as well as a certain control needed to execute all tasks. So the chain of tasks was always visible and under control. This is the best part and yields benefits anyways.

What I like best about Bitrix24 is that it is the only free CRM platform with several features like Tasks, Projects, Communications, Funnel, and several others. It is free for life for all of your users, and you can almost have everything done with this single platform. And there are paid features which you can avail anytime by upgrading your plan.

What I dislike about Bitrix24 is that because it has so many features, to be able to use some of them, you need to purchase the monthly plans, which get very confusing sometimes as to which plan is best for the features you need to use. We should be able to choose to purchase subscriptions for individual features so that it is cost-efficient and you know exactly the parts you need to pay for to use them. Finally, there is no support for free users.

We are tracking leads on our website by integrating the Bitrix24 forms and live chat onto our website. We have made separate leads and deals funnels to be able to properly track the customers which we are onboarding separately from the customers we are still pitching.

Las facilidad de ordenar las tareas y calendarios

no eliminar facilmente archivos cargados equivocadamente

las automatizaciones

All in oNe CRM , CHat , MailBox Intergration , Calenders , Oneclick send

Noting much its how how fast u get used to it

We are having an transparency for all the activity , We can be on single platform and can work smoothly

From my point of view, Bitrix24 has all the necessary components that are needed to do customer relationship management work. It has a straightforward platform which makes workflow to be flawless. Bitrix24 is a great tool to do customer management, data saving, task management, company status, customer ticket management, and contact details in our office. Bitrix24 uses the latest technology software, allowing our projects to be well handled and properly managing resources.

While using Bitrix24 some tools are hidden or places in unexpected locations and places; this makes the searching and navigation process much harder for users while doing their work. While uploading files with a large size takes so much time, this creates frustration for users. And when using Bitrix24 and we face a challenge we ask support but it is limited.

The most prmost feature of Bitrix24 is it has CRM with a wide variety of lead management tools including some handy automation features that combine to make it an excellent SMB.

The hosting services provided by bitrix and they provide many affordable pricing options. However, bitrix-24 provide overall management system using the cloud like email, hosting, storage,etc.

The trial hosting accounts has limited validity I.e. in few months account start process of deactivation automatically

Hosting a website as portfolio found it useful also using a custom domain feature is good.

Bitrix24 adapts to computers remotely with highly secure intranet solution in social networks designed for business process collaboration and knowledge management by providing better teamwork offers a free trial the paid version from available initial price 25 $ per month has a training for documents and seminars implemented for mobile native android installed in the cloud, SaaS, web with support in totally constant making known that its online communication panel helps everyone focus on what really matters to businesses

Of the main things that play against this tool is that it does not have a good function for the desktop features really can not be enjoyed in a strange way for training you have to use at least one day for each person training becomes complicated if you do not have highly qualified people in the system project management particularly often need to use the entire organization's information base choices are made to gather each of the partners in one place delaying decision making for unified correspondence no way to get CRM price could be a major obstacle for many small organizations do not have investment capital for this type of platform

Bitrix24 came to our organization to improve most of the CRM structures allowing us to customize small things like field name in a healthy way helping us to change trade operations in several languages trying different angles that are genuinely more robust and complete, task delegation can integrate with other software provides sub tasks and text messaging easy access for all users incorporating documents into task projects can work for our entire company with an approval process that also helps managers to track advanced employee welfare

Bitrix24 has been a brilliant tool in project and management collaboration, during the arduous task of carrying out various market research projects, as well as creating or modifying products and services in order to reach our clients and attract new ones, Bitrix24 It has been an ally in communication of our teams, it has not helped to measure the performance of teams by projects and it has been a successful step in optimizing our processes.

Bitrix24 is a very powerful software and when you use it you come to love it, but due to its high cost, it is not accessible for small companies, so it is a disadvantage for these starting companies.

Since we use Bitrix24 the way I see project management is heavenly, before it caused me stress and physical exhaustion from having to memorize everything, just everything is organized efficiently, Bitrix24 has changed my life in a significant and positive way . Bitrix24 keeps the team in accordance with the tasks and activities, if we need to discuss important topics, we use the Web conferencing option and in moments we are communicated.

We have obtained with Bitrix24 a software that manages a complete workspace and also a client relationship management software to manage and organize all the work within a single place, which also includes live transmission and collaboration with social networks . It helps us a lot to integrate and synchronize all our social networks and helps us to manage them.

In theory it can be somewhat complicated at the beginning, but with some time and dedication you can get used to working without any supervision. Sometimes UX feels very tedious to manipulate. Sometimes it presents us with many problems in the use of the desktop application and the web application.

It has helped our company quickly and reliably, it has helped us dramatically in collaboration and we have been able to very easily integrate our social media accounts, especially the email service which is unique.

Bitrix24 is a leading management and workspace software tool that provides a unified platform for the management of all your work. The software is very easy to comprehend and use. Integration is amazing. They provide a variety of integration options including links with social media platforms as well. It establishes a good communication between teams thus helps to carry out an activity with greater ease and accuracy. It also helps you to keep in touch with your customers. This helps you keep a track of your progress and also to timely find out and fix any errors that might arise or any difficulties that your customers might be facing. Scheduling is also very easy using bitirx24. Customization is also very efficient. It helps you manage your tasks and projects efficiently and helps saves time. The software is can also be accessed through mobile apps making it available anytime and anywhere. It is also easy to navigate through. Learning curve is also very less. It has a user friendly interface. It has a very diverse pattern of functionality. They also provide free trials. It is also cost effective.

The user interface is a bit complex, it can be narrowed down in order to prevent un-necessary cluttering. It lacks AD synch and time reporting also has limited options.

Bitrix24 is a great search engine. It provides efficient project management and helps to establish great communication as well. It is an ideal platform if you have a lot of team work involved in your organization. Very suitable for small and medium sized companies.

Bitrix24 is a platform that simplifies our project management, collaboration and communication tasks through the use of tools such as social networks, tasks, projects, CRM, document management, online storage and sales team management just to mention a few. Bitrix 24 also allows us to plan events, calendars and manage meetings another positive point is that it offers a free 30-day trial of its professional plan with which we can fully explore all its features also has kaban user interface this is great because most users are very familiar with this type of interface this increases our performance much more.

Bitrix24 has an excellent interface but many of the tools that groups can be difficult to learn by the user which requires time and work so the learning curve is high, talking about the functionality of your mobile application we must say that is a little limited can become really tedious to work with colleagues through the mobile application Bitrix technical support is very professional but receive a prompt response can be complicated.

Bitrix 24 es un software bastante útil en mi organización hacemos uso por ejemplo de las herramientas BI tales como métricas de rendimiento y paneles de comunicaciones las herramientas scrum para realizar informes diarios gestionar tareas y supervisión KPI, herramientas de comunicación de empleados como calendarios, conferencias de audio y video, uso compartido de archivos y directorio de empleados que nos son bastante útiles para el funcionamiento harmónico de nuestra organización.

The main features offered by Britix24 are knowledge management, appointment scheduling, association management ,attendance tracking, billing and invoicing, business management, complaint management, content management, customer communications management, document management, lead management, workforce management and many others. It enhances communication and the users can use it to track their on progress and see schedule. It helps you organize data and have an access to the team. It integrates with social media and contains diverse features. It has a free version and a free trial.

Britix24 has too many features so it can cause confusion and in free version obviously some things are missing. The server is slow and due to time zones customer support is difficult and you have to contact at a certain time. The learning curve is steep and desktop version and mobile applications need to work the same way. It is complicated and difficult to use for beginners. These are just the few cons it has.

Britix24 contains diverse features that helps user organize and grow their business. It increases productivity and efficiency. It is robust and flexible. It also has a mobile application so user can use it on the go. There is space for customization so it allows creativity to flow. Even for premium version it is inexpensive. It is an all in one software. The user interface is easy and email service is helpful.

The interface of Bitrix24 in very good and easy to understand. Its video and audio quality are very good. It is helpful for creating and completing tasks and projects.

It is quite complicated to understand for new users. Its mobile application has limited features. It is little bit expensive compare to other alternatives. Its customer support not good.

Its provide video conferencing feature for communication with our clients and team members. It helps to improve the relationship with our customers and clients. It is good in project management.