Bitrix24 Reviews & Product Details
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 million organizations have chosen the Bitrix24 solution for their company today, and the service is currently available in 18 languages.
| Capabilities |
|
|---|---|
| Segment |
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Bitrix24 Pros and Cons
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
The user friendly system and time tracking makes it simple to keep track of everything.
A lot to it but too much for a small company to handle.
CRM solution, time tracking.
It’s free. And it’s easy to set up to where you want it. Yes there’s some glitches but you’re able to contact support and they’ll walk you through
The desktop version is confusing and it glitches but support will assist you.
Workflow and deadlines. It helps and reminds you. I really like it.
Bitrix24 is mostly very intuitive. Even without using all the options it's quite easy to set up tasks lists and calendars. It has options for adding subtasks and dependencies.
So far I have not found anything I dislike.
I am trying to visualize tasks and to-do of a project in an efficient way.
Ease of communication and easy access to files stored in the system.
Sometimes banners appear in the middle of the screen to show new features or remind of something. That can be annoying.
Communicating with coworkers, storing files
What I like the most is the opportunity it offers to share professional, cultural and personal content with work fellows. Periodical updates related to what is happening in the company. Properly use of this tool will improve your daily tasks for yourself and and your work team.
People that use this tool as a social media network to share useless information.
Communication related events or awards related with our work, security news updates and why not, some events.
Easy to use, to share contact info and the fact that anyone can access information (if has access) which previous employee has posted
It's paid. Sometimes when you need to update a lot of similar files like contacts, we need to do each one manually.
Easy sharing of contacts and meeting notes settings
1. Comfortable UX. 2. Gantt Chart. 3. Auto clear text formatting.
1. Open task in the same window. 2. Problem's with notification - Shows you already viewed notifications in the stream
Communication between different parts of developers.
The fact that the whole workplace is connected through the same platform and files can be shared at the same time on the cloud.
It has too many tabs to work on, needs to be cleaner and easier to use to really take advantage of all of the features.
The chain of command communication throughout the workplace, tasks can be set to particular people and see the actual process in real time.
organised stuffs and easy to use. can be used by new people
It can be improvised with a tutorial videos.
easy to manage few people
Probably most of all I liked a good with great features as a CRM. It is convenient to use and easy to integrate.
The Tech support team is not at all good at response
This helps in collaboration and managing the project's sprints with our teams.
Task management is quite good, it has got deadlines, total time allocation, dependencies on tasks
it's a bit slow, UI is not so great, not so user-friendly,
it's solving project management, tasks are assigned for each project to each employee and their KPIs are being notes
The software has a free version that helps our company save on cost before going for a paid version. The software makes it very easy for us to locate users near us. it has a mobile application.
I have no downsides of Bitrix24. However, their mobile app is a bit complicated.
I am able to collect users data for my analytics projects hence improving on profit for the company work for. The file storage and sharing are quick to retrieve hence saving on time.
It is a great concept and hopefully in time i will learn better how to use it and more importantly, why to use it.
It has a lot going on, very confusing as to what the true nature of the product is.
Not sure yet.
the best way to manage customer relationships
haven't found anything specific i dont like about it yet
staying on top of customer relationships
I like the ability to collaborate on specific tasks in the office.
I wish that there were more collaboration options that didn't simply revolve around the task lists.
Office collaboration; my co-worker and I are in separate offices and it's been beneficial for us in completing and following up with shared tasks.