Bitrix24 Reviews: 4.1/5 — Solid Choice

The simplicity and the bring it all under one platform design.

Limited customisation of workflows and integrations.

Bitrix24 really solved the problem of having to switch between multiple tools to get things done. The platform having CRM, Project Management and internal collaboration functionalities helped us identify, execute and track our day-to-days in a single platform without tool fatigue.

Bitrix24 stands out with its feature-rich CRM, streamlining customer management with robust tools. From contact to conversion, it's a comprehensive solution for seamless business growth.

Its an perfect CRM for beginners, also it has user friendly interface.

Bitrix24 effectively addresses the challenges of customer relationship management by providing a comprehensive platform. It benefits users by streamlining communication, centralizing data, and automating processes, leading to improved customer interactions, enhanced team collaboration, and overall increased efficiency in managing business relationships.

I use Bitrix24 daily where tasks are created and assign to us with deadline with that management track performance.We can create projects where task are created also can do calls ,chat and lot of functionality are in Bitrix24.

Bitrix24 has complext UI not an easy to assign task and how to finish task on Bitrix24 after completion of task it impact on efficency.

It is helpful in tracking performance and assigning task.Diffrent Diffrent projects are created where persons are added according to there projects and task are assign to that person. Track the record of company employees and there effiency.

After testing several CRMs, Bitrix24 provided an outstanding number of features with the ease of use that we need in our accounting firm. Due to our frequency of use, we had to engage customer support to integrate apps that we use. The ease of implementation was simple as 1-2-3.

In order to get the best out of Bitrix24, I decided on a paid plan quickly. I wish the trial period was longer or possiblly a demo account was available to train my staff. Our frequency of use is up and our results are profitable.

Bitrix24 is solving our need to keep financial projects on track. In addition, the ability to share with external users (our clients) helps to keep the clients informed on our progress, tasks, requests for information, and more.

is sample and is not complicated and samplly to learn

some time they get crash and difficult for searching and dont get you the exact match.

helps businesses manage their sales pipeline and internal projects. It helps teams streamline their processes while improving communication and collaboration on their work.

Bitrix24 is a software that helps you manage your customers, your support team, your communication, your teamwork, your files, and your email campaigns It is very affordable and great for new businesses and small budgets Bitrix24 has many features, such as tasks, customer management, online storage, online shop, and website maker It is very good at managing your leads and you can create your own support system with it. You can also communicate and work with your team directly in the software

Bitrix24 is hard to learn and has too many features that can confuse you. It can be slow and have errors sometimes and some features do not work well with each other. Bitrix24 is more costly than other similar software when you pay for it. It also has some limits on space, email campaigns, and automation for the cheaper plans.

Managing customers and sales better and faster Talking and working with team and clients on different ways and places is easy Planning and doing projects and tasks with clear aims and times is simple Making business processes and workflows easier and better Creating and managing online image and marketing campaigns

All our business process is within this CRM, The best

Sometimes there is a downtime for the website. Usually 5pm-6pm UAE time

It helps us easily search for the leads, employee files, everything, I set up an automatic leave approval also here. its really easy

Bitrix24 is a best CRM and online collabration tool it help employee connected with each other and run their sales ,marketing and customer services. Before Dynamics CRM 365 our company was using Bitrix24 .the dashboard has all the features which has access to meetings ,Instant chat with internal employees.A very fast & user friendly Interface which helps us to navigate every section of it without any complications.

a very user friendly interface and easy to collabrate platform no cons at the moment.

Bitrix24 was solving many problems which are realted to file sharing, instant messaging collabration with internal company employees, we were using Bitrix24 for sales lead genration. Functions and userinterface was quite good and easily manageable and navigateable.

I am ama verma, I am using bitrix24 from last 2 years and have very good user experience. Good dashboard and good customer support I can easy switch to this platftm and happy to use.

It's a little bit costly, also have a very less free trial period.

It solves very important problem, As it makes it easy for me to deal with my clients and employees at a single place and single time with lots of automation.

The entire Bitrix24 Business Suite offers a variety of tools to manage various aspects of your business, from project management, CRM, team communications, to document management, in one place. This enables high efficiency and better collaboration

I like Everything I Use Is Fairly Available.

Bitrix24 is a collaboration and business management platform designed to solve some of the common problems faced by companies and organizations. some of the problems that the Bitrix24 Project can solve and its benefits for users Are Efficient Management.

Think of Bitrix24 as your favorite gadget :– it's user-friendly for most tasks, but you might need a moment to get the hang of all its features. Setting up Bitrix24 is like assembling furniture from a famous store :– doable, but it might take some time, especially if you're customizing it for your specific needs. Bitrix24's support team is like your friendly neighborhood tech guru :– they're there to help, and you'll find answers, but sometimes you might need to wait a bit. You'll use Bitrix24 like your daily planner :– it's handy for everyday stuff, but some tools might be tucked away for occasional use. Imagine Bitrix24 as a Swiss Army knife :– it pack with features for almost anything you need in your business toolbox. Integrating Bitrix24 is like connecting different apps on your smartphone:– it's doable, but some connections might need a tech-savvy touch.

Learning the Ropes:- Like any new coworker, Bitrix24 might take a litle time to get used to, especially when you dive into the fancy features. The Price Tag:- It's great for businesses with some heft, but if you're just starting or on a tight budget, the cost might give you pause. Mobile, but:-The mobile app is handy, but it's not as fully-loaded as the web version. So, when you're on the move, you might miss a few things.

Bitrix24 brings some order to the office chaos, centralizing your busines functions, and promoting team unity. It's perfect for those looking to simplify their tech toolkit. Just be ready to invest a bit of time in getting to know your new colleague and make sure it fits your budget comfortably

it can be integrated with any custom web

site or online software with the help of APIs, provided by Bitrix. tracking, management, chat, calls and many more thing make it very useful and help in to grow business

Managing users according to roles, all clients on a single platform to manage work and all employees are in the same place to allot tasks and keep updated with task status. everything under a single roof.

It's easy to use. I love the mobile app interface It's customisable as per the user's need.

The UI is a bit outdated. Too much on the screen for first-time users.

Quick Project management tool that is offered for free. A startup can always benefit from such offerings. The idea of not limiting the usage as per the users but the tasks makes more sense from business perspective as well

That is easy to use, user friendly and fits the needs of any business

to many notifications and may have a lack of integrations with other systems.

Managing leads for a VC company

Hwo easy it is to create automations in the pipeline and also how easy it is to costumize our pipeline, being able to go through different products and comprehend the sales process more easily

What I dislike about Bitrix24 is that it is easier to integrate other options available in the market with other apps, tools or softwares. (hubspot is easier to integrate)

Bitrix24 is helping our organization to have a clearer workflow, and better understanding of the steps of our sales process. It also helps is create tasks and communicate with our team

Bitrix24 not only offers BIM tools, but also allocates project management and CRM tools.

Vendor success team collaboration with our in-house success team to eradicate all issues.

File sharing. Unlimited communication channels under one roof enhances team collaboration.

Adoro a usabilidade da plataforma, as formas simples e práticas para encontrar cada pedaço de algo que eu precisava

Não gostava da "caraca" do bitrix, pois não mudava e era muito estranho

O CRM da Meetz era todo por lá, então eu tinha o acompanhamento das minhas contas e as suas atualizações graças ao CRM deles

Easy to use, fun design, all options available.

Not accurate while searching for a contact.

Data saving

Easy to acees.user friendly tool to acces any small scale business

Lead integration, team monitoring and support.

Lead generation

Most flexible CRM Good For Sales, Success, Support,Tech, Product every department The marketplace is amazing connecting WhatsApp and Facebook messenger Cloud Drive Whitelabel options

The user interface can be improved I would like to see a lot more telephony options

All our team Sales, Support, Success, product and Tech is one place. we are capturing the whole guest journey, Even files and folders are stored in the CRM. we don't need 3-4 different softwares anymore, Bitrix solves the purpose.

Task automation service enables sending and recieving automatic notifications. Expense tracking allows recording expenses made by employees and submiting them for approval

We have been asking for an option to print Gantt charts and calendars and now we have that print option in the bottom of the screen

Very convenient to work with tasks via mobile application. Fast and easy deadline followup. Keeps the communication active with our clients

it is easy to use. and works very smoothly.

Until is used everything is good. nothing to dislike.

it is easy to chat with clients. and connect very fast.

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We decided to integrate Bitrix24 to improve the deficiency in MS Teams for Sprints. Bitrix24 makes life for all teams easier because it gives us access to many great features that Bitrix24 provides, including Kanban Boards for helping people managing projects and tasks. We are using it for our Kanban Boards, Marketing Intelligence, Mailing Campaigns, Donor Deal Management, and also CRM.

I would recommend joining up and start becoming familiar, particularly with the Kanban board structure (Projects and Tasks) in Bitrix24, and start exploring it before doing any integration, so you can decide if it is a good fit for you or not. If you are looking for something less complex, maybe you should look for an alternative.

For those who don't know Kanban, it is a project management style that looks and works a bit like Trello. It also integrates seamlessly with Google AdWords, Insta and FB, Stripe for payments processing, and much more. The CRM function is very useful for Fundraising Team, who can better control what leads there are and how the "deals" are moving along.

Back in 2014 when I was looking for an all-in-one solution that offered calendar import and export between different platforms such as Apple iCal, Outlook and Gmail, That's when I first came across Bitrix 24 because it was the only platform offering it. I was impressed to see that apart of the calendar feature, bitrix 24 offered a wide variety of other useful features and services as well.

I won't say that I dislike anything about Bitrix 24 because it'll be a lie, I would rather say that the Documentation even though it is pretty detailed could be still improved further.

Our biggest challenge was calendar synchronization. Bitrix 24 has solved this one big problem for us. Because the calendar is crucial to any business. Without a working solution, it is very hard to keep track of meetings and other schedules.

-Exceptional Team Collaboration -Intuitive Task Management -Customer On-borading -Tailored Marketing tools under one roof This software has saved us time by almost 80%

Since the time we started using Bitrix 24, there is nothing to hate as is.

Bitrix 24 is there to help teams of any size to easily collaborate and handle the tasks as well as share them. Handling tasks and collaborating has never been easier for us until we found Bitrix 24.

Bitrix24 offers an extensive range of tools in one place from product management, video conferencing, task management to business instant messaging.

I use Bitrix24 regularly in and out of workstation and I barely encounter issues when using it.

Task management. Phone call management. Video and audio conferencing.

Its interface is very easy to use as it is like our internal social network, which makes it dynamic and easy to work with. Files and documents are sent and uploaded quickly and video calls are perfectly audible and look very clear. The fact that it is in the cloud, makes our computer is not overloaded with information.

It can sometimes feel a little heavy the program, perhaps it is a problem of the computer or misconfiguration when installing the software. Although it is a fairly complete software, it could use some other marketing integrations so that everything is in the same program.

Bitrix we use at work for everything, it is our portal to communicate, send files, video calls, chats. It also has many features and tools for effective crm such as the Gantt chart to monitor tasks and their progress. We use it in every department to improve performance.

It's easy as far as user interface is concerned. Less end user training required We integrated with SAP SuccessFactors Less expensive for smaller real estate company

Can't handle huge amount of data Also, not integrate with many API's Need to work not other modules for supporting real estate business Currently don't support e-commerce business or leasing application

With Bitrix24 the interactive screens have become prominent part of our lives Yes, way less expensive than SAP Yes definitely easy like managing things in excel

What I like the most about Bitrix24 software is its set of tools that not only facilitates CRM, but also allows us to exchange files in real time, it also allows us to manage our projects and have a task calendar.

I have had no problems with the Bitrix24 software in the desktop version but I do see that the version for Android phones lacks a bit of all these tools but in the future it will have all of them

Bitrix24 software allows our work team to be in constant communication, it has solved the problem we had of not being able to exchange files between the team, we did not have tools that would allow us to manage projects as efficiently as this software allows us to do it, our team's workflow is very efficient thanks to the software