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Unclaimed: Are you working at BlueJeans Virtual Events?
BlueJeans Virtual Events Reviews: 4.4/5 — Solid Choice
BlueJeans is a cloud-based video conferencing platform that was built to facilitate communication and empower users to collaborate seamlessly on a digital workspace. The app was recently acquired by Verizon, which led to the software offering more advanced features and tools including webinar and virtual event applications in addition to its virtual meeting app. It’s also a pioneering platform that connects desktops, mobile devices, and room systems into one video meeting
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare BlueJeans Virtual Events with other popular tools in the same category.
I like about Bluejeans: - Simple interface - Generally high quality of voice and video - Connect to Outlook Calendar
I dislike about Bluejeans: - Functionality to grant control to the participants - Functionality to demo multiple screens
Team meetings, Company meetings, individual meetings
It is simple and very easy to use. I like the used interface
There are not a lot of advanced features present in the software. At least not readily apparent
I was able to learn virtually during times of COVID
Functionality. I do not experience issues that are common to other video conferencing tools.
Would be great for the platform to be able to handle large conferences (100+) with zero loss in video integrity
I essentially offer client services and information sessions in person in a typical work year. I do almost all this work virtually with video conferencing technology now
Easy setting a meeting. Making call, recording, screen control. I use these features regularly. Many people can join the event together without any lag. can able to join from multiple devices. The mobile app consumes very less data for audio calls. Also sharing recording across teams is very useful. Its wonderful and very helpful. I use this app over other apps like zoom or google meet. Best part the app doesn't crash or hangs , these is also important feature.
I hope the mobile event version considers low data for bluejeans event. The mobile app has some bug where we have to login to the account multiple times. I wish I can zoom into the video in the recordings, this will help in seeing some code or reviewing some document or excel.
Quick meeting, code reviews , all hands are seamless. Wonderful way to connect everyone. Making call, recording, screen control. I use these features regularly.Many people can join the event together
the ability to clearly see presenters and ask questions
the inability to see all members of a call if you choose
Due to COVID-19, we are unable to hold events in person, but this platform has provided a productive and user-friendly way to connect and hold events virtually.
Easy launch, flexibility of integrating with our conference rooms, ability to generate a one time meeting ID. Flexibility of integrating with Google calendar
I haven't come across anything I didn't like so far
Absolutely essential tool allowing teams to come together and work remotely
The sound quality and stability even with events with lot's of people. Integration with other tools like slack and google calendar that make alerts very easy so it's very hard to miss a meeting. The events work really well. The quality of sound is very good. It supports lot's of people at the same time. It has been a great tool to keep communication flowing while pandemic happens. With this tool that we already used a lot we were able to move from the office to home with no disruption at all from one day to the other.
it could have a way to share questions and get people to speak when the moderator gives permission. I would like to see more than 9 people like Zoom allows to. I would like to be be able to split rooms in several so we can easily support workshops and still be able to keep chat between the different rooms.
Bluejeans helps a lot of communication in big corporations. It's easy and simple to have big distributed teams having live broadcast events. It cuts travelling costs and makes communication easy and clear to everyone. It cuts travelling costs and makes communication easy and clear to everyone. In this pandemic environment is even more important to a have a tool like this that is easy to use and always available.
It's very easy to learn and use Bluejeans. prior to using Bluejeans my only experience with video calls were through Skype and Facetime. I find the interface for Bluejeans to be much more user friendly than skype.
BlueJeans PrimeTime events are not interactive or collaborative, and during these remote times it would be really great if we could make it more interactive. one of the groups i work in recently merged with another group, and now our meetings have over 200 folks so we need to use Primetime. everyone was used to the interactiveness of a regular Bluejeans call, so it was a bit of a disappointing shift.
it's very easy to round up the entire company for an all hands event. it's very seamless, user friendly, and quick to learn.
Since the pandemic, we've shifted our model to engage with stakeholders virtually and have been leveraging the primetime / BlueJeans events platform to host both small group private sessions and full public webinars. The interface is really easy to use and allows videos to be played easily within it. We've been really impressed with the quality of experience in terms of how our events team leverages this on the back-end and the ease of taking questions and providing an interactive experience for attendees.
One element we have not yet investigated fully is how to leverage virtual backgrounds for the event itself - as obviously many presenters are joining sessions from home. Integrating more specific audio capabilities to filter out dogs, kids etc might be helpful.
Major events support - and small group sessions. It's allowed us to continue to have an engagement model even though we have not been able to hold media and analyst roundtable sessions at in person events for example.
Light weight and rich in user experience. Navigation is faster. Can be easily approached in terms of required options.
Recordings need to have extra installation in local machine.
Conferences
It's awesome that you can access your meetings from anywhere by using the Bluejeans phone app.
Nothing, however, if a person in the meeting has low bandwidth, the sound from everybody starts breaking up.
Working from home, the Bluejeans slack app makes it easier and fast to set up a quick call.
Love that attendees from around the world can log on without issues.
Not a lot of flexibility for collaboration No breakout rooms
Since all events are now virtual, BlueJeans Events is our solution for large groups
I have used it many times and it has been reliably stable. Beyond stability, the features like chat, Q&A, event recording, and others have proven very useful in facilitating meetings and group communications. One feature unique to BlueJeans I especially like is the displaying of wifi strength by users to help diagnose where bandwidth challenges reside.
I would like more control for views of attendees. There may be technical limitations here, but being able to see people asking questions, or even having thumbnail views of up to 50 people would be nice. Again, I recognize there could be tech limitations.
We are solving for large group or corporate meetings while working remotely - sharing information simultaneously with large groups, gaining consensus, providing a forum for Q&A.
It has all the necessary features - polls, Q&A, moderator/everyone chat and ability to neatly see both the presenter and content - required to effectively manage meetings/events/workshops with large audiences from across the globe.
Inability to use the desktop app for events, even though the phone app can be used to join events.
Ability to attend Global meetings/workshops/events.
The reliability and security features and certifications of the platform. Especially the primetime event/webinar - very reliable.
I'm happy with the product but our users are always asking for features like virtual backgrounds and expanded gallery. The virtual background was recently added. And, I hear the expanded gallery is available and being evaluated by my organization.
We are able to work from home relying on BlueJeans to meet. We've had division-wide event and international event with attendees from over 10 different countries
BlueJeans is great for spinning up one- off meeting invites and integrating meeting invites into Google Calendar invites
I dislike that sometimes the option to record a meeting is available and sometimes it is not. There are also some issues with directly connecting airpods. You'll have to disconnect and reconnect your airpods several times before they are recongnized.
BlueJeans is helping us screen control. Working remotely sometimes is difficult in helping with IT and computer issues. You can work through BlueJeans on someone else's computer.
Simple interface. Slack integration, all you have to do is type /bluejeans [meeting name] and you're up and running. Gcal integration.
technical difficulties. seems like fairly often you have to log out and log back in because the audio isn't working or something like that.
internal and external meetings.
The breakout rooms are especially useful in more interactive programming.
It would be helpful if it offered in-app polling options.
We are able to host our team meetings on this platform. The benefit of the breakout rooms is especially helpful.
I like that backgrounds were implemented now. I like the moderator functions for other types of events. Overall easy to use and use it daily for work!
I dont like that the link gets broken if i have recurring events. This happens a few times i have hosted the same event. Not sure if this is on Bluejeans or google.
We have always been a forward digital company so this was our solution since day 1!
It has great connectivity and ease of use with all the integrations and actually cares about security. We've used half a dozen platforms to communicate with our offices overseas where bandwidth is much lower and Bluejeans by far has the most reliable connectivity. From an administrative perspective its super easy to set up new users or automate the process, it also has great analytics to track usage by person/department etc.
The events had a bit of a learning curve to set up and host a large scale event with multiple presenters. Bluejeans is not as mainstream as some of the others (zoom, gotomeeting) so a lot of external participants complain about having to download "another meeting app" however, there are settings to help with this and default attendees to browser which I highly recommend. They also recently switched to a reseller type model which I don't care for and much prefer doing business directly with Bluejeans.
Company all-hands meetings and customer facing product webinars/training, the greatest benefits of BlueJeans is the one click scheduling with all the calendar and communication integrations as well as the ability to highlight parts of the meeting as its taking place with notes etc. We also pair this with the bluejeans rooms at each of our locations which has turned our conference rooms into a super conducive way to connect with teams anywhere in the world.
Is easy for attendes to join event, they can join using their web browser or using their mobile through the BlueJeans Events app. I don´t have to worry about attendes using their microphone or turning on their cameras as presenter and moderators have their own joinning link. One feature I love the most is that I can have simultaneous events and I can broadcast the events to Facebook Live or a website.
Our license is 200 seats and they charge $5 for each seat you go above the 200, there´s no limit for how many attendes can join during the event. You can enable registration to have a control of the number of attendes. You can share videos that have been previouly preloaded but you cannot share videos directly from your computer, I would like to have both options.
We have had a large request of webinars during the pandemic and having BlueJeans Events, have let us to run multiple webinars at the same time. We have been able to expand our attendes capacity to 200 attendes and also been able to reach a large audience through Facebook Live. When you have BlueJeans Events you don´t need to have a connector for your H.323 onsite equipment, this has let us keep using our current legacy H.323 videoconferencing equipment.
like the easy user interface especially regarding switching views.
I sometimes have issues with volume which is not easily adjustable. It also takes MULTIPLE hours (sometimes all day) to receive recordings & that is frustrating
I like the q&a section of it,
It's very easy to connect to meetings and schedule through Outlook. I haven't experienced any connection issues. I really like the ease of using the outlook connector. I like how easy it is to join via mobile or computer. Other platforms I have used have spotty connection on mobile, but Bluejeans does not. If you lose connection to the meeting, it's incredibly easy and fast to rejoin. This doesn't happen often with other platforms that I've used. Sometimes if you lose connection you can't figure out how to get back into the meeting, or it takes so long that you miss a lot of time. The audio connects instantly. I have used other platforms where users can't figure out how to dial in, or there are audio issues. As soon as I login to your platform, the audio connects and it's strong signal. I really like that it's so fast and easy to connect. The buttons are intuitive and you can use the platform without training.
There isn't much that I dislike. I've been very happy with the platform.
Video conferencing and screenshare with multiple participants; collaboration with other departments across the company. Record important meetings. Host webinars and training.
Bluejeans events makes it easy to publish and publicize events for large groups.
It is a little more difficult than I would like to share details of the event with participants. In addition, the share button is a bit complicated, and I often end up reducing the text that it spits out by default.
We hold remote trainings and webinars with BlueJeans events, helping us communicate with students prior to their arrival.
Fast, intuitive, integrated into our email and calendar software (Microsoft). Also great integration into phones and laptops.
The auto-detect input can be annoying, but easy to fix.
Lots of remote collaborators, easily brought together.
The look and feel of BlueJeans Events is amazing. It's intuitive, and that's something our customers definitely need. It's quick to launch and not cumbersome. that is so great I like it so much I love that the audio and video are combined. Previously, we had a separate phone number for our WebEx audio. It's very nice that people can now use their computer audio to listen to the presentation. I also like that the audio can be muted for all attendees, but wish we could unmute them as well (see below).
We have several moderators on our team and it's frustrating that, if one person creates an event, no one else can access the reports, recordings, or see one list of future courses. It will be helpful if we could unmute attendees if they have questions. Yes, they can type questions into the Q&A section, but it's easier to unmute everyone and let them clarify what they're asking verbally.
that is so great I like it so much We have several Instructor-Led Trainings every week to help our customers use our software. Our customers sometimes have limited technical knowledge, and BlueJeans' great UI has helped mitigate a lot of issues we used to see with WebEx, such as people not being able to log in, or having issues with the audio.
The dashboard makes it easy to run the event, control the presenters and respond to Q&A. The Bluejeans technical support I have received in urgent situations has been amazing.
I find it difficult to get the presentation to display for the dial in audience at times.
Monthly business review with retail team up to 100 people that attend in person and on the phone. Bluejeans has enabled us to bring our Home Office and remote field leaders together each month for important business updates.
What's not to like. More robust than competition. Easy access to moderator controls. Ability to promote attendees to presenter is a game changer.
While I understand the use case for a different app, user adoption is slow. They still have the ability to join via browser but I would love it if attendees could join via BlueJeans app. Browser requires flash :(.
We use Events regularly for global meetings as well as meetings for our larger team. The ability to have a dedicated presenter list but still have the chat interaction is great.
Works on different platforms, from large events of over 1000 people to a small meeting of a few people. No matter if someone is on a mobile device or Board room it all matches up.
Finding the Audio Video controls during a meeting
Travel costs- No need for travel to sites. Large Events are terrific.
The data that BlueJeans makes available to you for troubleshooting and resolving issues for end users in the presentations is very valuable to those of use running meetings. The moderator tools and flexibility for users to connect from almost any device is a great feature.
The architecture of the product revolves around users getting a buffered feed and at times end users can be about 30 seconds behind the live presentations. This can cause some minor issues when fielding questions from the audience or attendees.
Our teams have never been more connected across offices throughout the US.