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Bullhorn ATS & CRM
Streamlined Recruitment and Sales
4.0
(542)
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Bullhorn ATS & CRM Reviews & Product Details

Bullhorn ATS & CRM Overview
What is Bullhorn ATS & CRM?

Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.

Company Bullhorn, Inc.
Year founded 1999
Company size 501-1000 employees
Headquarters Boston, MA, USA
Social Media
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Bullhorn ATS & CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bullhorn ATS & CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bullhorn ATS & CRM Media
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Bullhorn ATS & CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 07, 2025
Bullhorn ATS & CRM Logo
542 Bullhorn ATS & CRM Reviews
4.0 out of 5
Enterprise (> 1000 emp.)
Apr 23, 2014
 Source
Overall Rating:
4.5
KD
Kayla D.
On Site Representative For Mks Instruments
Share
"Easy to navigate, great tool for recruiting"
What do you like best about Bullhorn ATS & CRM?

It was very straight forward. Other recruitment software is ancient and requires the memorization of DOS-like commands. I also thought the report specifications were pretty straight forward and you could narrow down a search quick and easy.

What do you dislike about Bullhorn ATS & CRM?

Some of the categories within the candidates were redundant.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I was able to update all of our i-9 forms so that we meant all government criteria.

Mid Market (51-1000 emp.)
Apr 17, 2014
 Source
Overall Rating:
4.5
RP
Ruchika P.
Staffing Manager
Share
"Very collabrative tool"
What do you like best about Bullhorn ATS & CRM?

As a user I find it very easy to access data and pull information in Bullhorn

What do you dislike about Bullhorn ATS & CRM?

Reporting: features are a bit limited Also it works only on IE!

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I'm using BH ATS. I use is to keep track of my jobs, candidates and pull data to monitor and analyze our success or AOI

Mid Market (51-1000 emp.)
Apr 15, 2014
 Source
Overall Rating:
4.5
SD
Steven D.
Senior Technology Recruiter
Share
"Exactly what you need!"
What do you like best about Bullhorn ATS & CRM?

Very clean UI. You can do almost everything with Bullhorn. Enter, track, and place candidates. You can add notes, comments, titles, etc. The search feature works extremely smoothly. It is pretty fast but does have a some bugs.

What do you dislike about Bullhorn ATS & CRM?

It does freeze sometimes. You have to exit the Calendar tab or you will lose your cursor. Not that this is very important but the color scheme could use some updating.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I would say a problem is in the search feature it should be a little more easier to see the candidates profiles and when you are scrolling it randomly bumps up alot of the candidates so you lose your place when scrolling through the search results. Everything is pretty easy to use and it is very beneficial in recruiting!

Small Business (50 or fewer emp.)
Nov 17, 2023
 Source
Overall Rating:
4.0
SK
Shikha K.
Senior Manager
Share
"Recruitment Excellence Unleashed with Bullhorn ATS & CRM"
What do you like best about Bullhorn ATS & CRM?

Bullhorn's ATS & CRM impresses with its intuitive interface, making it a breeze to navigate. Its seamless integration between applicant tracking and customer relationship management simplifies our recruitment processes. The robust features for candidate management, including resume parsing and pipeline tracking, enhance our efficiency significantly.

What do you dislike about Bullhorn ATS & CRM?

However, Bullhorn's complexity might pose a challenge for new users during the initial stages. The learning curve can be steep, requiring time and training to fully utilize its extensive functionalities. Additionally, occasional system lags or slow loading times can interrupt workflow continuity.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn ATS & CRM resolves the challenge of fragmented recruitment and client management systems. Consolidating these functions into one platform streamlines our processes, enabling a more cohesive approach to talent acquisition and client engagement. The centralized data and analytics help us make informed decisions, improving candidate sourcing, client interactions, and ultimately contributing to better business outcomes.

Small Business (50 or fewer emp.)
Nov 14, 2023
 Source
Overall Rating:
4.0
Vivek K. avatar
Vivek K.
Project Manager
Share
"BullHorn review"
What do you like best about Bullhorn ATS & CRM?

Integration is good and easy. Calling app integration is good. Also sync of database is more faster than any other ATS. Easy to use and friendly UI.

What do you dislike about Bullhorn ATS & CRM?

It get logged out every 30 minutes. Take sometime to login again. Also its customer support is not that good.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Database management from different job boards.

Mid Market (51-1000 emp.)
Mar 17, 2023
 Source
Overall Rating:
4.0
TW
Tyson W.
Founder
Share
"Great system and VERY user friendly!"
What do you like best about Bullhorn ATS & CRM?

I love how organized everything is on Bullhorn. When I need to pull up some information on someone's profile, all the information is very assessable and easy to see!

What do you dislike about Bullhorn ATS & CRM?

Sometimes it takes a long time to load a person's profile page, or it takes a while to view a file. If the processing rate was improved to be faster, it would help a lot of people!

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn is working on making profile processing rates to be faster, and this is allowing me to be able to be more efficient in my time used at work and increased productivity!

Mid Market (51-1000 emp.)
Mar 17, 2023
 Source
Overall Rating:
4.0
SH
Shaylee H.
Founder
Share
"Associate Director of recruiting"
What do you like best about Bullhorn ATS & CRM?

It allows me to see candidate profiles easily and email through mass emailing. I like the configurations to fit our companys needs.

What do you dislike about Bullhorn ATS & CRM?

We have not figured out a good reporting system. I also wish we could email from the tasks instead of the candidate list.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It allows us to keep track of candidates and the progress through our system

Mid Market (51-1000 emp.)
Feb 16, 2022
 Source
Overall Rating:
4.0
OC
Orlando C.
Accaount Manager
Share
"Bullhorn for recruiting"
What do you like best about Bullhorn ATS & CRM?

How accessible and functional the search function is.

What do you dislike about Bullhorn ATS & CRM?

its very text-heavy especially coming from Avionte

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Using a single program for everything vs having multiple ones bogging down my work flow

Mid Market (51-1000 emp.)
Jan 04, 2022
 Source
Overall Rating:
4.0
Rishabh G. avatar
Rishabh G.
Assistant Manager
Share
"Bullhorn CRM review"
What do you like best about Bullhorn ATS & CRM?

Bullhorn CRM and ATS are time-keeping. It also has website accessibility. Their customer assistance is also up to the mark. Client tracking is easy and convenient.

What do you dislike about Bullhorn ATS & CRM?

The application function is one of the weak points. It does not integrate with much software. Search capabilities/ algorithm is in need of a lot of focused work.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Helps us to track all of the activity of our recruitment associates and heads and sales executives. can store all of our current and old client data and client history. Database on candidates allows us to store and search for relevant candidates.

Mid Market (51-1000 emp.)
Nov 25, 2021
 Source
Overall Rating:
4.0
Leonardo  E. avatar
Leonardo E.
Recruiter
Share
"Bullhorn as a recruitment tool"
What do you like best about Bullhorn ATS & CRM?

The ease of finding the content I need is exceptional. In my job I'm always searching for niche profiles; this would be impossible if bullhorn didn't have several key filters and the ability to run boolean searches at ease.

What do you dislike about Bullhorn ATS & CRM?

Sometimes it runs quite slowly, but overall there isn't anything to complain about with bullhorn. If I had to improve one thing, I'd say it's not easy to undo mistakes in scheduling etc.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Recruitment solutions. Bullhorn makes it easy to message several thousand candidates that would take me years to get through if I didn't have this tool. Bullhorn allows me to schedule and manage my time most effectively.

Mid Market (51-1000 emp.)
Aug 31, 2021
 Source
Overall Rating:
4.0
CW
Calen W.
Talent Acquisition Specialist
Share
"Great ATS"
What do you like best about Bullhorn ATS & CRM?

I like how you can drag a resume from any job board or wherever and it uploads and parses all the information

What do you dislike about Bullhorn ATS & CRM?

It is a little hard to navigate at first and could be more sales-oriented for Account management purposes and integrate with more things but overall good ATS

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We are using it to track and onboard and keep up to date on our candidates and clients

Mid Market (51-1000 emp.)
Jun 15, 2021
 Source
Overall Rating:
4.0
Christopher W. avatar
Christopher W.
Vp Support Services Systems Efficiency, Talent Acquisition, Employee Development, Branding
Share
"Bullhorn One Implementation Experience"
What do you like best about Bullhorn ATS & CRM?

Customizable Fields allows you to make the system specific to you and your process. Making the system user friendly and removing the clutter, recruiters are more efficient and confident.

What do you dislike about Bullhorn ATS & CRM?

BTE and Bullhorn One field interactions. The two systems do not communicate effectively and cause extra steps to ensure a clean design.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Automation, ease of use, and better user experience. The ability to allow the system to drive the process and new employee training has significantly decreased, and new user productivity has increased

Enterprise (> 1000 emp.)
May 06, 2021
 Source
Overall Rating:
4.0
vaibhav m. avatar
Vaibhav M.
Associate
Share
"CRM, ATS and operations software for the staffing industry"
What do you like best about Bullhorn ATS & CRM?

Bullhorn is a cloud computing company headquartered in Boston, Massachusetts. The company provides customer relationship management, applicant tracking system, and operations software for the staffing industry.

What do you dislike about Bullhorn ATS & CRM?

Not having control over ATS and CRM. It should use some good things from open source community

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

CRM related problems and ATS

Small Business (50 or fewer emp.)
Jan 09, 2021
 Source
Overall Rating:
4.0
Talib J. avatar
Talib J.
Senior Delivery Consultant
Share
"A good CRM but there is a lot more work to be done to make it outstanding"
What do you like best about Bullhorn ATS & CRM?

I like the interface and the ease of use from going from one record to another or one type or record to another type. This is the biggest one for me. It looks great and they’ve done a good job with this in my opinion.

What do you dislike about Bullhorn ATS & CRM?

I dislike how it feels so clunky sometimes. I really feel they could have made the system work even better and even quicker. The time it takes to open multiple tabs and how there is a “Close all tabs” button near the bottom really annoys me!

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Sometimes our issue is opening multiple client and candidate records at the same time and being able to track the specific CV submissions. By using Bullhorn we are able to track them explicitly and follow the journey from prescreen to client submission and to hopefully a placement.

Mid Market (51-1000 emp.)
Aug 31, 2020
 Source
Overall Rating:
4.0
Fred S. avatar
Fred S.
Principal Consultant
Share
"Bullhorn for Staffing"
What do you like best about Bullhorn ATS & CRM?

Fully integrated with email and social media. Very user friendly.

What do you dislike about Bullhorn ATS & CRM?

There is freezing issues and glitches. Needs more updates for fixes.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Candidate and client management

Mid Market (51-1000 emp.)
Mar 25, 2020
 Source
Overall Rating:
4.0
JL
Jackie L.
Founder
Share
"Bullhorn for Recruitment"
What do you like best about Bullhorn ATS & CRM?

It's super easy to create tearsheets that allow me to track candidates who are qualified in specific areas. The "recruiter report" which tracks my goals is great and easy to understand. Taking notes and updating files is user-friendly.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn slows down often. It would be beneficial for Bullhorn to retrieve resumes from my companies website/LinkedIn. Other ATS systems such as eRecruit did that and it was a time-saver. Also, it would be nice if I could publish job postings and not only my boss, would be beneficial.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Problem Solving: My boss reaches out to her Bullhorn POC and typically, they are responsive. If Bullhorn slows down, all I can do is refresh or wait for Bullhorn to start running properly. Benefits: Very user-friendly system.

Mid Market (51-1000 emp.)
Jan 07, 2020
 Source
Overall Rating:
4.0
Brittany H. avatar
Brittany H.
Strategic Content Specialist
Share
"Benefits + Downfalls of Bullhorn"
What do you like best about Bullhorn ATS & CRM?

Bullhorn can be designed to fit your business needs and is easily managed through the admin portal. Great functionality for staffing organizations to use for housing consultant information.

What do you dislike about Bullhorn ATS & CRM?

Platform support and resources are difficult to access and do not always create a clear understanding of how to use the platform.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It is a great ATS for external candidates, but we've had difficulty using it for internal candidate management.

Mid Market (51-1000 emp.)
Oct 12, 2019
 Source
Overall Rating:
4.0
GB
George B.
Sales Executive
Share
"Bullhorn for recruitment consultant"
What do you like best about Bullhorn ATS & CRM?

It is very easy to find and add companies and contacts to the system and too add notes to update the system. The diary encourages users to be organised with dates or it will get out of hand. There is also useful graphs and features that allow you to find out local companies, KPI's etc. You can also alter your prospect lists to only include contacts that you need to contact to save time.

What do you dislike about Bullhorn ATS & CRM?

If not trained properly on the system, it could be easy to miss features and get the most out of the appliance and if you are not organised (not all people are) then the diary can become unmanageable and information could be lost.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It is a great place to make note of call notes, clients and potential prospects all in one place. Very organised system and the staff who came in are very helpful.

Mid Market (51-1000 emp.)
Sep 25, 2019
 Source
Overall Rating:
4.0
chloe d. avatar
Chloe D.
Employee Giving & Volunteering Environment, Policy & Social Initiatives
Share
"Great software!"
What do you like best about Bullhorn ATS & CRM?

For staffing industry it is the best field. The app is useful in recruitment process. It is providing features in a very unique way but with simple interface. You will not get caught if you are new to the app. It will help in getting the recruitment process fast and easy.

What do you dislike about Bullhorn ATS & CRM?

The app includes certain updates about the data that we put in to it. These updates sometimes become slow and make the recruitment process a little bit complicated. This is the only problem that users often face while inserting data into the app.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn is an excellent app that helps businesses in recruiting employees. The app has very great development with the use of Outlook and Gmail. It is very efficient and useful app. The app is feasible for any kind of business. It has very great interface. The app helps in making your data meaningful.

Small Business (50 or fewer emp.)
Sep 07, 2019
 Source
Overall Rating:
4.0
Amenda M. avatar
Amenda M.
Software Engineer
Share
"Great tool!"
What do you like best about Bullhorn ATS & CRM?

Bullhorn is one of the best recruiting tools since it filter out the right resumes with the right keywords. The most amazing feature is the mass email as it allows you to gather the right candidates and add them in a Tearsheet after which a mass email could be sent to all of them at once saving the time and effort. It keeps track of where everyone is in the process.

What do you dislike about Bullhorn ATS & CRM?

There are lots of unnecessary tools which makes the screen looks cluttered sometimes. If you are looking for ease, go somewhere else because the candidate search function can be a quite challenging at times. Guidelines should be uploaded for new features or else it does take some time to adapt.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

If you are into recruitment, it is an amazing tool to get, with all the features as it filters out the right candidates. It has a great customer support team to answer your queries. It is a good platform to keep track of the candidates and great for keeping notes regarding candidates as it tells exactly where at what stage you are with them.