Capsule CRM background blur-sm
Capsule CRM Logo
Capsule CRM
Streamline Your Sales Process
4.6

( 171 )

Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Capsule CRM Reviews & Product Details

Capsule CRM Overview
What is Capsule CRM?

Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time.

Company Zestia
Year founded 2009
Company size 11-50 employees
Headquarters Manchester, England
Social Media
Capsule CRM Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Capsule CRM
What Capsule CRM is best for?
How does Capsule CRM compare to Pipedrive?
What are the pros and cons of Capsule CRM?
Capsule CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Capsule CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Capsule CRM Media
Capsule CRM video thumbnail
Capsule CRM 0
Capsule CRM 1
Capsule CRM 2
Capsule CRM 3
Capsule CRM 4
Capsule CRM 5
Capsule CRM 6
Capsule CRM Screenshots
Capsule CRM screenshot 1
Capsule CRM screenshot 2
Capsule CRM screenshot 3
Capsule CRM screenshot 4
Capsule CRM screenshot 5
Capsule CRM screenshot 6
Capsule CRM screenshot 7
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 15, 2025
Capsule CRM Logo
171 Capsule CRM Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Oct 26, 2018
 Source
Overall Rating:
2.0
JS
Josephine S.
Owner
Share
"Perfect for a job that doesn't require much customization"
What do you like best about Capsule CRM?

It's nice that it sends reminders and can be synced with my calendar.

What do you dislike about Capsule CRM?

I just started using Capsule and just like Trello, I'm having a hard time falling in love. For weddings it's not very intuitive and seems like a lot of work. Perhaps I just can't get past the main page/ dash board. It's too crowded and I wish there was a way to filter the view (by keywords) or minimize the conversations, or view more of the updates on a particular client without having to click away.

What problems is Capsule CRM solving and how is that benefiting you?

Lead management and follow up