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Constant Contact Reviews & Product Details
ConstantContact is an email marketing platform preferred by small to medium enterprises. The site makes it easy for businesses to customize emails and offers an extensive selection of features that can empower the growth of your business. The platform essentially serves as your one-stop shop for building email lists, creating your company logo, scheduling social media posts, and selling digital products. ConstantContact is also notable for having great deliverability rates and supporting invitation management, registrations, and tickets.
| Company | Endurance International Group |
|---|---|
| Year founded | 1995 |
| Company size | 1001-5000 employees |
| Headquarters | Burlington, Massachusetts, United States |
| Social Media |
| Capabilities |
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Constant Contact Pros and Cons
- Lets users create your company logo, schedule social media posts, and sell digital products
- Great deliverability rates
- Also supports invitation management, registrations, and tickets
- Service cancellation requires users to call customer support
- Limited automation options
Compare Constant Contact with other popular tools in the same category.
Unlike all the competitios of the Email Marketing tools Constant Contact is one of the best when it comes to UI and easiness of the platform. Really ❤️
There is nothing in terms of the Functionality which I don't like about them. Only one thing I dislike is the cost of the Platform which is really high.
Problems I am solving with constant Contac are:- 1) Email Campaigns. 2) Automated Email Sequence for New Subscribers of my website or Ads. 3) Automated Email Greetings for New Year, Birthday's, Festivals. 4) Segmentation, tagging of contacts. 5) Automation for adding leads and Customers in the List. etc. Benefits I have realized with Constant Contact:- 1) Saving Time on Manual work Replaved by Automation. 2) Email Campinging. etc.
The reporting system gives you all the insights to your business perfectly
Not alot to say here but if your a first timer you would need to explore biginner sights like Mailchimp etc.
Have not had a problem yet!
Very easy-to-customize existing templates that I can customize for my organization needs. Provides analytics on who had read/opened your email.
There is no place to house templates once created.
Sharing news and updates with our network or constituents. Sorting out audiences for specific mailings.
I appreciate how easy it is to create a great layout and add or remove pictures, text, and anything else. Shifting the look of your email is simple and encourages creativity.
To be honest, I have yet to discover a downside to using constant contact. I am familiar with competitors and frankly would chose constant Contact over them if given the choice.
Keeping our base of members connected is incresingly difficult as there are many digital formats vying for their attention. But Constant Contact has made it easy to connect and remain connected to communicate what's most important to our members.
It is easy to use and makes it easy to connect with our church members
Nothing! I have no complaints when using constant contact
I use it to connect with our church members and parents of youth goup. It makes it easy to connect with larger groups of people.
Being able to create a distribution list specific to the email campaign I am sending is very convenient. Also you can upload email addresses for the list via a spreadsheet or manually enter them. By checking the Performance after sending a Campaign project, which for me is a monthly newsletter for employees, I can track whether the newsletter is opened or not and how recipients interact with the newsletter, such as clicking links and reading articles, etc. Without having to ask any of the recipients to provide feedback, this data assists me create future content based on previous activity.
I wish there is a desktop application vs. working out of the website. Also, the designing of a campaign email takes some getting used to. I used to use a different program to create our newsletter and it allowed for me to be very creative with images, backgrounds, fonts, etc. and it seems CC is a quite a lot more simplified as far as design capabilities within the layout as well as specific images text and other content. However, I am able to create content in another program, take a screenshot of that content, and insert this as an image to the CC design I am creating. It is a successful work-around, which I would not be able to make creative and intriguing content to keep viewers interested.
Tracking how many people and who open the email.
Creats content and using the AI to write something about what I am selling
for me the software does all I need and therefore there is nothing I dislike
the reporting allows me to understand what is going on with my users
I was in panic mode. I accidentally deleted my entire Client list. I called Constant Contact, and the advanced tech guy, David Goodman, was able to recover my list, and the young lady (who I forgot her name) with tech support assisted me in uploading the file. They saved the day!
None, they are a great team. I am very satisfied with their services
N/A
I've used them for a few months of sending out newsletters now and I've been very happy with results. It's been easy to track where they go and clicks. I think it's an excellent service.
I haven't really found any negatives yet and don't think I will. Everything I've wanted to get out of the service has been delivered and I haven't had to contact customer service.
I was having issues with people receiving our email newsletter and with bouncebacks. Those issues have all been resolved. Constant Contact has saved me quite a bit of time in the last few months.
CC makes email and SMS marketing a no-brainer. Your collection of contacts is separated into specific categories, and campaign feedback is easy to read.
Least helpful... not sure. The process of determining what has been bounced and why could be a bit more clear.
Ease of creating, storing, and scheduling campaigns is phenomenal