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Constant Contact
Effortless Email Marketing Solutions
4.0
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Constant Contact Reviews & Product Details

Constant Contact Overview
What is Constant Contact?

ConstantContact is an email marketing platform preferred by small to medium enterprises. The site makes it easy for businesses to customize emails and offers an extensive selection of features that can empower the growth of your business. The platform essentially serves as your one-stop shop for building email lists, creating your company logo, scheduling social media posts, and selling digital products. ConstantContact is also notable for having great deliverability rates and supporting invitation management, registrations, and tickets.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
Managed by:
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Colorado SpringsSEO
Colorado Springs SEO
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Ask Questions about Constant Contact
What Constant Contact is best for?
How does Constant Contact compare to SendPulse?
What are the pros and cons of Constant Contact?
Constant Contact Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Constant Contact Pros and Cons
Pros
  • Lets users create your company logo, schedule social media posts, and sell digital products
  • Great deliverability rates
  • Also supports invitation management, registrations, and tickets
Cons
  • Service cancellation requires users to call customer support
  • Limited automation options
Constant Contact Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Constant Contact Media
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Constant Contact Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 28, 2026
Constant Contact Logo
5,744 Constant Contact Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Aug 22, 2023
 Source
Overall Rating:
5.0
Mehandi I. avatar
Mehandi I.
Automation Expert
Share
"Constant Contact Review"
What do you like best about Constant Contact?

Unlike all the competitios of the Email Marketing tools Constant Contact is one of the best when it comes to UI and easiness of the platform. Really ❤️

What do you dislike about Constant Contact?

There is nothing in terms of the Functionality which I don't like about them. Only one thing I dislike is the cost of the Platform which is really high.

What problems is Constant Contact solving and how is that benefiting you?

Problems I am solving with constant Contac are:- 1) Email Campaigns. 2) Automated Email Sequence for New Subscribers of my website or Ads. 3) Automated Email Greetings for New Year, Birthday's, Festivals. 4) Segmentation, tagging of contacts. 5) Automation for adding leads and Customers in the List. etc. Benefits I have realized with Constant Contact:- 1) Saving Time on Manual work Replaved by Automation. 2) Email Campinging. etc.

Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
MW
Matthew W.
Founder
Share
"Does what it says on the tin!"
What do you like best about Constant Contact?

The reporting system gives you all the insights to your business perfectly

What do you dislike about Constant Contact?

Not alot to say here but if your a first timer you would need to explore biginner sights like Mailchimp etc.

What problems is Constant Contact solving and how is that benefiting you?

Have not had a problem yet!

Mid Market (51-1000 emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
RE
Ralf E.
Email Marketing Associate
Share
"Best friend for email automation"
What do you like best about Constant Contact?

Very easy-to-customize existing templates that I can customize for my organization needs. Provides analytics on who had read/opened your email.

What do you dislike about Constant Contact?

There is no place to house templates once created.

What problems is Constant Contact solving and how is that benefiting you?

Sharing news and updates with our network or constituents. Sorting out audiences for specific mailings.

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
5.0
AC
Alessandra C.
Director Of Communications
Share
"Great UI and Ease of Use"
What do you like best about Constant Contact?

I appreciate how easy it is to create a great layout and add or remove pictures, text, and anything else. Shifting the look of your email is simple and encourages creativity.

What do you dislike about Constant Contact?

To be honest, I have yet to discover a downside to using constant contact. I am familiar with competitors and frankly would chose constant Contact over them if given the choice.

What problems is Constant Contact solving and how is that benefiting you?

Keeping our base of members connected is incresingly difficult as there are many digital formats vying for their attention. But Constant Contact has made it easy to connect and remain connected to communicate what's most important to our members.

Small Business (50 or fewer emp.)
Jul 27, 2023
 Source
Overall Rating:
5.0
BM
Bianca M.
Founder
Share
"I use this almost every day!"
What do you like best about Constant Contact?

It is easy to use and makes it easy to connect with our church members

What do you dislike about Constant Contact?

Nothing! I have no complaints when using constant contact

What problems is Constant Contact solving and how is that benefiting you?

I use it to connect with our church members and parents of youth goup. It makes it easy to connect with larger groups of people.

Mid Market (51-1000 emp.)
Jul 18, 2023
 Source
Overall Rating:
5.0
KL
Katie L.
Senior Business Analyst
Share
"CC is great for sending bulk emails for large email Distributions and Email Performance tracking"
What do you like best about Constant Contact?

Being able to create a distribution list specific to the email campaign I am sending is very convenient. Also you can upload email addresses for the list via a spreadsheet or manually enter them. By checking the Performance after sending a Campaign project, which for me is a monthly newsletter for employees, I can track whether the newsletter is opened or not and how recipients interact with the newsletter, such as clicking links and reading articles, etc. Without having to ask any of the recipients to provide feedback, this data assists me create future content based on previous activity.

What do you dislike about Constant Contact?

I wish there is a desktop application vs. working out of the website. Also, the designing of a campaign email takes some getting used to. I used to use a different program to create our newsletter and it allowed for me to be very creative with images, backgrounds, fonts, etc. and it seems CC is a quite a lot more simplified as far as design capabilities within the layout as well as specific images text and other content. However, I am able to create content in another program, take a screenshot of that content, and insert this as an image to the CC design I am creating. It is a successful work-around, which I would not be able to make creative and intriguing content to keep viewers interested.

What problems is Constant Contact solving and how is that benefiting you?

Tracking how many people and who open the email.

Mid Market (51-1000 emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
LL
Lambert L.
Founder
Share
"Easy to use software when your not an artist and the AI feature I love and use all the time"
What do you like best about Constant Contact?

Creats content and using the AI to write something about what I am selling

What do you dislike about Constant Contact?

for me the software does all I need and therefore there is nothing I dislike

What problems is Constant Contact solving and how is that benefiting you?

the reporting allows me to understand what is going on with my users

Small Business (50 or fewer emp.)
Jul 03, 2023
 Source
Overall Rating:
5.0
Phyllis A. avatar
Phyllis A.
Realtor
Share
"Thank you to the Constant Contact tech team!"
What do you like best about Constant Contact?

I was in panic mode. I accidentally deleted my entire Client list. I called Constant Contact, and the advanced tech guy, David Goodman, was able to recover my list, and the young lady (who I forgot her name) with tech support assisted me in uploading the file. They saved the day!

What do you dislike about Constant Contact?

None, they are a great team. I am very satisfied with their services

What problems is Constant Contact solving and how is that benefiting you?

N/A

Small Business (50 or fewer emp.)
Jun 30, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Constant Contact has made sending out newsletters a breeze!"
What do you like best about Constant Contact?

I've used them for a few months of sending out newsletters now and I've been very happy with results. It's been easy to track where they go and clicks. I think it's an excellent service.

What do you dislike about Constant Contact?

I haven't really found any negatives yet and don't think I will. Everything I've wanted to get out of the service has been delivered and I haven't had to contact customer service.

What problems is Constant Contact solving and how is that benefiting you?

I was having issues with people receiving our email newsletter and with bouncebacks. Those issues have all been resolved. Constant Contact has saved me quite a bit of time in the last few months.

Mid Market (51-1000 emp.)
Jun 29, 2023
 Source
Overall Rating:
5.0
LS
Lisa S.
Founder
Share
"Ease of use beyond expectations"
What do you like best about Constant Contact?

CC makes email and SMS marketing a no-brainer. Your collection of contacts is separated into specific categories, and campaign feedback is easy to read.

What do you dislike about Constant Contact?

Least helpful... not sure. The process of determining what has been bounced and why could be a bit more clear.

What problems is Constant Contact solving and how is that benefiting you?

Ease of creating, storing, and scheduling campaigns is phenomenal