Creatio Reviews & Product Details

Creatio is programmed to be integrated into one of the most important areas that a company can have, as it is an idealized software for constant CRM processes, it maintains integral automation, effectively fulfilling the purposes based on the correct administration of clients, even literally large sales operations, making it known that the system is quite easy to use, since it does not require a professional in the field for its proper use, its learning curve is short but very intuitive and interesting, which It allows any user without much experience to develop its functions for their proper work.

In creatio problems occasionally arise, although they are easy to solve and order in their proper environment, for the continuity of daily work, since it is an inconvenience, quite frustrating, since if this happens frequently, the productivity that can be executed a margin end with expected results, is extremely slowed down, due to these details, which can become a bigger error, if it is not given due importance to solve said existing case.

Creatio is used for the common areas of its programming, which are its productive branches based on the CRM, that is, we use it for its services for customer service and relationships, either to register, process and make requests generated by these individuals, due to some problem or doubts in our facilities, in order to quickly determine and locate the inconveniences that have arisen, to provide an adequate service, for the operators that we acquire, including that we also use this system, for account management, for the sales made that have been made lately, related as a multi functional server from our business point of view.

Our experience with Creatio has been very positive. The system helps us in a number of ways from aggregating and structuring customer data to managing various types of customer cases in a user-friendly interface. The platform allows for heavy customization, which is great since we can modify the system to the extent we need. Also, the support from Creatio team along the way is great.

No major issues to mention. Some minor issues popped up occasionally, but they were quickly resolved

We were looking for a tool able to manage all our customer service requests across various channels effectively. We sought out a system that would help us streamline our case management while also enhancing customer engagement. Creatio was a perfect fit for this. The tools they provided us with helped our company to both deliver better customer experience and optimize our customer-facing operations.

Este software oferece uma generosa seleção de conectores de contabilidade, plugins e soluções de sistema, que são bastante necessários quando existe um problema particular em relação ao correto funcionamento do Creatio, inclusive que é muito fácil de integrar a qualquer plataforma que você deseja usar seus recursos muito convincentes, porque seu design contém compatibilidade de link interno com a maioria dos sistemas disponíveis na nuvem.

A Creatio deve considerar a realização de atualizações que permitam gerar maior performance e produtividade em sua plataforma em um nível geral, depende de qual utilidade cada empresa em particular deseja implementar, já que se menciona que oferecer mais recursos de design para desenvolver melhores campanhas de marketing Seria incrível, para um fluxo maior em termos de mão de obra, já que atualmente esse sistema de comércio eletrônico não é muito fácil de usar.

Atualmente utilizamos o Creatio na maioria dos departamentos que se dedicam ao marketing, pois cada uma das equipes se beneficia muito de uma interface unificada para a gestão e geração de inúmeros leads, devido ao fato de que os membros que temos são altamente profissionais em seu ramo de laboratório, inclusive que também é de grande proporção para o desenho de campanhas de vendas, já que são incríveis e customizáveis, então todas as informações obtidas devido a este serviço são armazenadas e analisadas nos painéis de proteção.

It contains automations of business processes, this is a very necessary tool for these kinds of process management software and crm, I love its high level of customization to the taste of each user, as this guarantees us a greater expectation of comfort, since Thanks to this, it has been possible to customize the systems of any company to a great extent, Creatio is incredible to help create requirements and carry them out until their implementation, including that this service is really easy to use.

It would be fantastic to have more market solutions that add to the functionality of the system, as this would promote a better management of work flow, including that this software should have better updates in the customer portal, since with the one it currently has He is slow to interact with these individuals, for assistance or for negotiations, which cannot be carried out, highlighting that he needs a telephone integration for better development.

We use Creatio in a large proportion, that is, this software is used by all the departments of our organization, as it was mainly implemented to create reports and dashboards with the ease of customization, this system has allowed sales, support and attracting customers, allowing us to have visibility for the information among our establishments in the company area and eliminates the silos of incoherent data and garbage, which we do not need, to work in an adequate way, mentioning that with this service we obtain progress Marketing with open doors towards great profit with generated income.

We picked Creatio because of the UI and how its functionality helped greatly with user engagement. The app has been fantastic.

Our biggest problem has been email integration with outlook and access rights when you have territories for teams instead of individuals

WIth Creatio we are now capturing more data than we ever have been before. Our reporting is much stronger. Additionally, being able to easily and quickly modify fields and layouts has helped us quickly adapt to changes in our market place.

Agility is definitely one of the top benefits of Creatio. With the help of easy-to-use low-code tools, we can make any system modifications we require. A user-friendly UI stands out.

We would like to see some improvements in the mobile app so that our field sales reps could use it more efficiently.

As we did a major overhaul of our sales methodology, we were looking for new software that could become a foundation for our new sales processes. We required an agile solution to build and modify processes on the fly. To do that, we opted for Creatio, and soon realized it was a great choice. Creatio helps us maintain the transparency of our operations.

Creatio is a tool of which I have a fairly high expectation, since it has allowed me to achieve all my sales goals in my organization, I love the tool for being very intuitive to work with which is a great advantage to work at all times with the highest agility, the software is perfect for providing a completely personalized experience when interacting with customers, which is something that pleases the users of the software and the customers with whom it deals. The service provides all the necessary marketing tools to help achieve the desired results in terms of sales growth, Creatio's interface is one of the things I have loved the most, as it is super comfortable and has a very innovative design, in general I can conclude that this tool is unbeatable.

Its reporting function despite its very fast operation provides very limited and basic information about customers and this is something that personally makes me unhappy about this platform. I do not like its mobile application at all, because its operation is very slow and at the time of use it generates stress because I can not finish my work with the desired efficiency. I would love to see improvements in the future as it is really necessary and it is a pity that its operation is not at all optimal to use.

Creatio CRM we acquired it for our organization because we considered it was a very good option to choose to interact with our customers in a personalized way and allow a progressive growth of both customer and sales, the software has indeed fulfilled everything it has offered us, the tool has allowed us to obtain good results and our entire team is very satisfied with this excellent service.

It’s a great product to automate all business operations, which allows to quickly and easily adjust the system to new tasks and changes in the organization. It’s also great for building tailor-made solutions thanks to the system’s low-code capabilities.

It would be great if Creatio calendar could be slightly improved. Using Google calendar to schedule activities sometimes feels more convenient to me. However, it is by far not the most critical feature in the CRM system.

Being a biotechnology company, we were looking for a CRM software that would allow custom solutions to meet our business needs. Creatio addressed our multiple business needs – from sales force automation to operational performance management and KPIs tracking. With the help of this software, we also optimized communication with our key stakeholders and standardized the way we work with laboratories.

Creatio is at the same time database and process tool. It has everything which modern company needs for automation. You can create user pages which fill dozens of tables behind, create tasks, send predefined emails, or emails from templates, send emails automatically, structuring your processes, fully. Business rules in the pages, or process elements features, provides you the possibility to control your data quality. The flexibility of this software is outstanding providing users the ability to create everything their company needs.

There is still the space for improvement in processing of very large processes. Some smaller customer convenience features can be improved, as well.

Creatio helped us to support our employees to do what is necessary to be done. Our staff now get the structured tasks with all necessary explanations about task content and they don't have to manage their tasks lists, since Creatio does it for them. We decreased the number of mistakes made by our operators and increased the data quality. Finally, we increased efficiency and effectiveness of our operations.

The ease of use, operational efficiency and interoperability existing software tool suite is what sets BPM online apart

More detailed documentation of the mobile services and training will be helpful

Setting up the process of the organization and timely reminders and with the interoperability existing software tool suite it is easy and efficient to work