Ecwid stands out in this category because of how easy to use the platform is. It’s easily one of the most adaptable, which means users can quickly start selling products online. Ecwid is also not a standalone builder, but it does work with a range of platforms, including WordPress. On this platform, you can customize your checkout experience, integrate key apps to help you scale, and even manage your store on the move.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The portal is simple, easy and packed with great features. The tutorials and help section is easy to navigate and addresses all common questions. My family business highly recommends Ecwid.
No Complaints from our team, we have tried a few before finding Ecwid and it provides us with what we require plus more!
We aim for a completely paperless office, and Ecwid is a perfect fit!
What I love best about ecwid is how fluently everything works. Building, designing, and using. Super easy to create the entire thing. Then when you use your website as a customer for example. I am blown away by how professional the interface works.
As with everything there could always be more ways to customize.
To put it simply. Ecwid knows what you need and their services provide it with ease. You don’t need to know how to code, you don’t need to go in or change everything one at a time. They have a customization page that saves you time and shows previews of what everything would look like before changing it.
It integrated with our pre-existing WiX website seamlessly and made social media integration simple. Also, they have 24 hour online chat support, which is amazing. It also allowed us to add our print on demand services to the site, and still look very professional, making using Printful very easy.
Some of the option on the dashboard are a little daunting and confusing. Having to switch back and forth from the dashboard to the live site can be a bit tedious.
Ecwid has allowed us to bring shoppable posts to our buisness on social media, something we had not been able to do previously on WIX
It offers great customization and its easy to use with lots of features. I literally tried every major shopping cart out there and Ecwid was the best. It was easy to put the cart into my site.
Customer service could be quicker and I would like a shopping cart feature for wix on the Mobile devices but that's it really.
Time - is my biggest set back. There's never enough time for everything in a day. This definitely helps
Ecwid makes selling my products extremely simple and fast right from my mobile device. It’s very intuitive and powerful.
There’s nothing I dislike at this moment.
Simple to navigate, helps me focus on selling not programming.
After setting up my online store in a short time and able to run my store for FREE
It is not a dislike but a suggestion to be able to email all my clients from ECWID
ECWID has help me to have an online store instantly for free. And my store is able to sell my product online and send payments to my wallets. ECWID notifies me by email for every Orders created on my store and once the order is paid ECWID sends the Download Links by email to my clients automatically. Thank you so much ECWID for your amazing system!
We really enjoy ecwid for its capability to Integrate in our html website, perfect mobile integration and easy and fast loading times. Also the seo seems to be pretty good all around. The email system sent to customers is perfect! All our customers know exactly whats happening woth there orders at every stage
Nothing that we dislike at the moment. All features are very helpfull
Automated emails Payments integration Great cominication with customers Seo
I like that it just keeps getting better.
I don;t like the plans. I wish there was one between 100 products and 20,000 products. 10,000 would be really nice.
Quick and easy product revisions and imports. Great tools that make my job so much easier.
Very easy to add credit card sales to our business. They do all the work and we get all the benefits. Love it
nothing. It is very easy for me and we love it
We needed to be able to bill our customers and this great company came thru with ease
Ease of use setting up and updating the shopping cart
Ability to have drop down menus rather than having to itemize each item separately
Software sales
The sales come up almost straight away on my smartphone so I know as soon as a sale comes through. Also there is a record of every sale, but it is divided up into various sections like ordered but not shipped, or ordered not paid, so you can know at what stage of the process your customer is at. If need be you can then take action eg if they haven't paid, why haven't they paid?
Because we are a wine producer, in other words alcohol, we cannot sell our products through a Facebook shop or Instagram account. This is frustrating but it isn't really Ecwid's fault. However, if they could facilitate a change in Facebook's policy that would be great! After all we can boost a post on Facebook and we can advertise on Facebook. We just need to set the minimum age for people to be able to view the boost/ ad and make sure it is over the minimum drinking age. If it is OK to do this, why can't Facebook come up with some rules that will let us sell through a shop front? It's just algorithms and coding after all...
Record keeping, call to address issues, it has made me a better customer relations Manager (although I still have some way to go!!)
The wide variation of selections, designs, and template layouts to choose from. The ability to create your own styles. Each Product has excellent feature options. Ability to use Videos with product(s) listings. ECWID is established with all platforms and organizations and companies, that I am a member, affiliated, associated, and/or do business with.
Customer traffic viewer and Buyers issues The dislike actually falls within my boundaries of still learning and have not fully implemented the tutorials provided, So many are available daily and great to not have any dislikes.
I am resolving marketing methods and storefront enhancements tools for my Viewers and Buyers to gain easier interest in my products for better productivity and sales. I am working on projects for the storefront to gain more exposure and repeat business clientele, such as, providing discounts, giveaways, contests, referral program, subscriptions, recommendation, affiliate programs, requested products and designs ability, and a wide range of product pricings. I have realized that the many knowledge based tutorials offered continuously by ECWID, should be focused on more, follow through with task completions. These benefits are definite positive features and tutorials that will allow me to fulfill my visions and goals towards future successi
IT is easy to Work with Ecwid Great Support
It should be easier to conect other selling Tools eg eBay Amazon and so on .
Sell Produks
Quick Service and customizations. I love all features that are provided. Want to see more improvements.
Some controls are not there in the panel. App doesn't have full functionalities like delete an order etc.
Online shopping site.
I love that I can do most of my work from my phone, ECWID continues to make improvements to the app further empowering its users to become truely mobile
Very basic web templates and management for those wanting to run their entire website as the widgit. I feel there is room for vast improvements here
Ease of management of an online market
Easy set up, no hidden fees, great price. Overall great app
Automatic updates force you offline. I would prefer to be able to choose when to update
Online sales for events with the funds hitting my account directly
I like the affordability of the platform and the online help is amazing!
I think the way the platform looks on my page is not very nice.
Being able to offer on-site payments instantly. Also being able to have an optional fill in space on order form is awesome.
I love how it connects with my Square Card Reader and allows me to have my own website extension to share with my customers.
I have issues with embedding my store. Because I would have to upgrade both ecwid and my wordpress website, I chose to upgrade ecwid as it gave me more value. Further down the line I will upgrade my website but it would be nice to have an inbetween.
Online Store and creating a platform for my customers to review all my products
I switched to Ecwid 5 years ago, great friendly service but more important, I've never had 1 problem !
Haven't found a dislike yet do there's nothing bad I can say at this time.....:)
Great connection with my customers, easy for them and easy for me.......what more do you need !
You can place items on any page on your blog, for easy access & visibility for customers.
I am still learning a few features, but that is normal when it takes time.
It allows users to immediately download or purchase items, allowing for inspired action. I have a "shop" page, but I also build items into blogs.