EngageBay Reviews & Product Details

The fact that I can run multiple businesses, on multiple domains, from one tool. This was critical to me and I love this feature. I also love the calendar synchronisation, the appointments feature (no need for Calendly) and the deal tracks (yes, tracks, plural - you can run multiple deal pipelines, each for different businesses if you want). Support is also very responsive and the package is great value for money.

So far, nothing particularly leaps out - it is, like many such tools, only as good as the info you can gather and the info you enter, as well as how well you use features. The email marketing feature, for example, seems brilliant, but I haven't even begun to use it yet. This is on me, not Engagebay. All in all, I am happy I signed up.

Running more than one business under the same software, without having to pay extra. This, for me, was critical.

It has lot of automation options and decent free on-boarding plans.

We had a few issues initially with integration with wordpress and support was a bit slow. But eventually it was resolved.

Managing newsletters and integration across platforms. So far we have setup our company integrated to our website using wordpress. The list creation is smooth and efficient. We will soon create newsletters as well.

The all in one functionality that includes sales, marketing and service, but mostly I like that the platform has a pricing model that isn't continually an upsell. You don't run out of emails or contacts or something else and are asked to upgrade only to run out of something tomorrow that you have to upgrade to as well.

For an all in one platform there isn't a lot to not like. Like any tech system there are quirks here and there and some functionalities are not super intuitive so you have to learn what these are and work through them. Their live chat icon often gets in the way of things :(

Predominantly we are using the platform for sales funnel creation with landing pages and forms to generate users from ad campaigns and then re-target those contacts we generate through engagement whether through email or other means.

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Having all your most essential business functions (sales, marketing, service) under one roof makes a lot of sense. Flick a button and you're in a different mindset. No need to log in to another system. This type of all-in-one product holds great promise for the future. EngageBay also offers excellent support. I was in contact with them on almost a daily basis during setup and they were always there for me. They care about the customer experience.

It's still a relatively new product. There are a few things that still need polishing, but to EngageBay's credit, they paid attention to everything I asked about, and fixed anything needing it.

Having a single point of focus, rather than multiple software vendors doing different things.

The best experience I've had regarding email marketing. It is a very complete and intuitive tool, you do not need to spend a lot of time watching tutorials to be trained, you can use the tool as an expert from the first steps. You build meaningful relationships with your customers thanks to their CRM process. I can get information on every interaction I've had with my potential clients, it's fascinating. While I access my contacts, I can make a call to any of my contacts by simply clicking on the call icon.

I think it has no errors or negative characteristics. I think it is the most complete tool in the current market. I think they underestimate it and that it is a strong pillar to take into consideration.

Thanks to Engagebay we have been able to increase the opening rate of our email campaigns. We have also increased the number of our potential customers, the work becomes more fun using Engagebay. It satisfies the needs of our colleagues, easy to use.

I like EngageBay which is a new way of doing email marketing, in addition to a wide range of features that gives us as the complete personalization of your emails for your campaigns, I can also schedule the date and time of sending so that Nothing escapes him. Your support staff is quite efficient.

The only thing I could say in a negative way is that I think the prices are a bit high compared to the other software in the market. And sometimes in the editing process it slows down.

The company can better channel its potential customers, in addition to keeping our current customers happy. With EngageBay we have the tools we need in one place, we save time in the configuration and automation of email marketing. We are quite pleased to have it.

I have everything i needed to market my business. From gathering leads to nurturing them.

I think for the thing i need, everything is there and within reach.

Generating leads was one of the challenges we've faced. With engagebay, traffic are converted into possible leads, which is a lot helpdul and easier for us to market.

I like the whole process from lead generating to lead nurturing. It's everything a marketeer needs.

i have nothing that i feel like is lacking or least of this software. I'm provided of what i currently need and I'm satisfied with that.

It is efficient and easy to use.

Comprehensive marketing solution for new businesses and extremely affordable. The customer care team is extremely proactive and loves taking and implementing feedback provided to them. The platform is easy to use once you've got hands on experience with the tool.

A little difficult to use at first, however the team is always there to help and support. Requires a few more marketing analytic tools especially to understand your audience and message uptake.

We were facing a challenge in reaching out to our current user base, Engagebay assisted us in solving that issue instantly.

Its a very comprehensive suite at an excellent price. Not paying for things you dont need. It comprehensively handles our large email volume, GREAT support!

It does a poor job on link tracking. I can't pick contacts on the basis of links clicked. Hard to put together a list of repeat clickers.

Excellent HubSpot alternative

For those looking to just get started – in our case, we are starting a small software company, EngageBay offered the best value for their free plan that would allow us to scale in a way that minimized risk on our end.

I have been contacted insessently by sales. The most shocking element is that if you do not log in your account 1 time per week, they threaten to shut down your account. I could see 1 time per quarter or even per month. Becuase this is a side business we are running, I just don't need to be in there every week.

I needed a simple CRM to keep track of our sales calls and emails. Further, I wanted a platform that I could grow on if sales began to take off.

Lots of features to help do all I need in marketing sales and service

Sales flows could use fine tuning to be more functional

I am using it for marketing emails, campaign measurement and marketing reporting

The software does everything a small biz marketer needs, even sales functions.

It needs to be polished, the design is OK, but the email templates are just average or worse ):

A small biz marketing team is only 2-3 people, we need software that helps in every situation. With many roles, it's easier to maintain a single software.

I signed up for EngageBay because I of their CRM features. It has so many promising features like tracking deals, contacts, list, email marketing and automation. I like that I can manage all marketing in my business in one place + Integrate with Zapier.

At the time of writing it looks as if the product is not polished enough. I am having glitches with sequences and email marketing automation, plus Zapier integration doesn't include deals yet (expected soon). Support is great answering all my question and fixing all the problems I encounter, but still it looks like some job is still missing.

I get to run all my marketing activities in one place, and integrate with Zapier

Engagebay has all the features necessary to automate your marketing for small to medium businesses. They have a fast range of features

I find the backend clunky and I feel like the design of the backend does not flow like other competitors

Engagebay is providing a one stop solution for companies that needs marketing automation at a very reasonable price.

The all-in-one ability to manage a lot in one scro

I struggled with the iOS browser interface the all was better

Brand awareness, brand identity, crm

It is a practical tool and very easy to integrate, since thanks to its functions they allow you to carry out a practical and useful automation, managing and organizing sales and emails in a much more practical way.

I would like you to have more options for the automation of various accesses, since you still do not have any options to carry out social publications on various networks

It is a great help since thanks to its functions you can carry out the automation of emails or sales, thus achieving a greater scope of sales.

it lets you use the tool with ease and comfort

it loads. sometimes. but its manageable

it helps in your everyday task and work

I originally decided to try EngageBay as it marketed itself as a HubSpot alterantive with a much more cost effective marketing platform. The only thing I liked about this platform is what it promised, although it failed in every area. So in short, not much that was liked.

Once signed up, I was approached by a sales rep with a very high pressure sales tactic quoting all this limited time deals, etc. blah blah. Everyone who has spent money on software knows this tactic. Reluctant to proceed until knowing whether the platform really solved all our needs, I was assured by the sales person that if it did not meet my needs they would refund me. That said, we tried to make the platform work but found way too many challenges with their API, marketing platform which had our domain flagged for spam, poor email validation built into their platform which I was able to prove was inaccurately invalidating emails etc. After a bunch of issues we came to the conclusion that the platform was not a fit. When we asked for that refund, we were ignored and ultimately denied. Typcial transactional SaaS company which is not focused on relationships, but getting over promising and under delivering. Be warned.

We were HOPING engagebay would allow us to get a full suite marketing platform that would allow us to market natively within CRM without issues. Although it did not work out that way. Poor email validation, bulk emailing ended us in spam mailboxes, inability to move data around via API easily.