Expandi.io Reviews & Product Details

Ease of use and support from the team, whether its to do with the platform support or invoicing my customer success maanger is only a few clicks away. Our CSM, Leike is particularly supportive and always open to working through challenges we present.

As a whitelabel solution partner I would like the help section to be whitelabelled also, therefore I would not have to replicate the documentation onto our branding.

Expandi is providing B2B sales automation that supports our cold outreach strategy, providing a level of efficiency to help scale our approach. It allows us to manage multiple clients and users within each client meaning we can provide a self service, done it for you or with you approach.

I must say it has completely transformed the way I approach campaigns and searches on the platform. With its impressive features and intuitive interface, Expandi has become an indispensable tool in my marketing arsenal. One of the standout benefits of Expandi is its robust campaign management system. The platform offers a seamless and automated way to engage with potential leads, allowing you to set up personalized messaging sequences with ease. This feature alone has significantly reduced my manual workload, freeing up valuable time to focus on other aspects of my marketing strategy. The ability to create dynamic campaigns that adapt to various audience segments is truly remarkable.

I'd like to receive some notifications regarding campaign performance

If you're serious about LinkedIn lead generation and want to upgrade your outreach strategies and efforts - Expandi is a good choice.

This tool takes 10s of hours off of my work week by elminating time-consuming, repetitive outreach tasks and ensuring that my follow ups always go out on time. They always stay on top of product development and deeply understand the changing landscape of LinkedIn as a platform. They go out of their way to keep in contact and provide in-depth tutorials for their platform. The integrated inbox is crucial to my lead management, it's so comprehensive that I no longer need a CRM tool to manage leads. If my clients prefer to use a CRM, I integrate it with Expandi. Simple as that!

Sometimes, the platform can be a little slow to respond to clicks.

Lead generation, network expansion, automation on the highest level for engaging with prospects. I am far more productive with this tool than any other I have ever used in my agency for lead generation, and I implement it to carry out thousands of tasks per month for my clients. It is a huge value add to any sales professional, recruiter, or decision-maker looking to connect with other businesses.

"The platform is user-friendly. The powerful search filters enable me to target my desired audience with precision. One of the standout features of Expandi is its ability to personalize messages at scale. Expandi has a range of customizable templates and variables, allowing me to send targeted messages to my connections without sacrificing a personal touch."

It was challenging for me to start using campaign builder. In terms of support, Expandi has a good customer service team. They can help troubleshoot any issues that arise.

We significantly improved our response rate.

The Global inbox feature, the ease of reporting, the simple-to-use UI and their support

The Global inbox feature not being a part of all the available plans

Expandi solves the problem of reaching out on LinkedIn at scale with the advantage of replying to all the leads from the dashboard itself.

I like the fact that it works around the clock and recognizes a users login pattern to schedule outreach campaigns. I also like the fact you can create a search on Linked in and export the search using a CSV file (MS Excel)

It can be a little complicated to use at first. The pricing is also a little high if you want multiple users in your business to be on the platform. I think discounts should be applied for more than one user as this will benefit small businesses who have low head count.

It enables me to get across multiple groups of people all at the same time. The benefit is it saves time when working on various projects for outreach.

It's a massive time saver. Once you set up the campaign, you only need to check the inbox daily for replies.

It sometimes takes a while to sync with LInkedin inbox but this is not a major issue

It automates my outreach which saves time and ensures that it actually gets done. Managing multiple accounts is easy too.

The software offers multiple functionalities that are very helpful to our services. And the best part is that the software updates they release are always benefecial for us, the customer. And if there is something their customer service always very adequate and helpful.

They do not offer inmail automation, which is sometimes requested by our customers. And we do not receive notifications when a lead replies to our messages, which is sometimes necessary since we use eachothers profiles.

Our customers want to reach out to their markets in an efficient and not-time-consuming way. We provide the leads, and Expandi helps us to easily reach out to those leads.

Expandi is user-friendly and easy to navigate. They are always improving and looking for ways to make the tool better. Customer service responds fast to your questions if you need help. They are willing to work with you to find a solution.

Like with any software, there can be technical issues. Or if LinkedIn makes changes, it may affect its capabilities. Expandi has a great leadership team that makes sure tech support solves any problems that may come up.

I love Expandi because it allows me to grow my network faster and turn my connections into sales conversations. I wouldn't be able to reach out to so many people on a daily basis if it wasn't for Expandi.

Expandi helps a lot with prospecting and the growth of the connections network. The interface is straightforward and intuitive. Just use documentation, and you'll be fine.

Sometimes very rarely, it might glitch when you work with huge datasets like hundreds of records. But it is worth waiting cause I can't imagine how much time it will take to do it manually or even with the help of browser extensions.

It can literally multiply your efforts on working with LinkedIn. You can attain your goals 5-10 times quicker than with any other software that offers such functionality.

I love the LinkedIn integration possibilities and the ease of use to set up a campaign

What could be better is the customer support in the case of cancelling accounts on behalf of team mates

Time spending prospecting and manual tasks in the funnel.

The customer service is excellent. The chat can be a little slow but once you get through, it's great. I've even had a 30 minute zoom call when i've really got lost and it's been super helpful

It gets gummed up and it's difficult to work out why

Automated lead generation

Expandi.io is my first experience using a tool that integrates into ex. LinkedIn & Hubspot and delivers content/campaigns via LinkedIn Messaging. Seamlessly at that. It's harder than ever to get through to the right person and not blend into the background if/when you do; I think this is a creative new channel to explore. Expandi works well with Hubspot as well for tracking/data purposes.

Other than sending messaging campaigns, it's pretty limited. The reporting isn't worth using as it doesn't produce much value and is hard to interpret. It's also unclear why only some requests send - and others don't regardless of the "settings" you elect.

We avoid GDP limitations with this tool and as I mentioned before, it's a different channel that the typical email/call to try.

The customization of being able to add different pathways for LinkedIn messaging.

Very basic emailing system without A/B sequencing. The reporting can be confusing in seeing where we have engagement.

Being able to input LinkedIn navigator searches into automated linkedin messaging in different streams. It helps save time by automating the messaging and link it with emails as well.

It was helpful in sending out messages using Linkedin accounts

We were not really able to get as much leads as we wanted to

We only knew Expandi before for sending bulk messages using Linkedin

The layout was very intuitive, making it a bit easier to use than similar tools.

We didn't seen an ROI so it was hard to justify continued usage. Also, competitors have included more linkedin features included (like posts, endorsements, ect.)

Expandi helped us to tap into linkedin outreach to potential members. It was also very easy to sort leads and respond to them in the app, saving me time from going back and forth between the app and linkedin itself.

Options and functionality. Useful service.

Awful support. Almost any time I ask about something their support - I have troubles with them. Or very long response (3 hours and more on the first question, when they show usual reply time up to 10 minutes), or their answer about things I'm not asking. (I reach out to their support to keep some time on finding information, but as a result - much quicker to find something on my own).

Pertaining to functionality

What could be a good platform - at times - is not supported at all. Basic questions about why the system is responding a certain way cannot be answered. There is ZERO customer service.

Basic questions about why the system is responding a certain way cannot be answered. There is ZERO customer service. We've had an issue open 3 weeks now - basic issue - and there is no help out all. We can't even get into our own system? And their "customer service" - seems to be some outsourced person who can't get access to their internal group.

NONE - because it doesn't work.

There is nothing to like. Campaigns simply don't work, tons of bugs. No refund policy. If you cancel your subscription you immediately lose access to your account. I have had my campaigns just stuck at a point, the customer support is clueless and makes up BS on the fly.

Terrible software, won't ever recommend it to anyone.

On paper, expandi is a Linkedin automation tool that is supposed to automate B2B lead gen for businesses. Its a terrible product and its not benefitting me at all.

There's nothing positive about this program. There are better alternatives out there.

I've used software similar to this that was far easier and had better results. The results I had using Expandi were awful. The customer service was terrible. They charged an extra subscription to my account without me knowing and refused to give me a refund when I found.

Nothing