Freshsales Reviews & Product Details

Freshsales is incredibly user friendly compared to other CRMs available; of all those I've used, Freshsales has enabled the greatest speed to confidence. Combining ease of use with an abundance of features has made it possible to shape Freshsales into a CRM that fits exactly what we need. In addition, customer support is attentive and easy to access, and new features are regularly released.

There are a few integration limitations, however the team are often on hand to help and new updates often bring external features to the tool - making this a limited problem.

We have a specific business model and needed a solution which could be adapted to our individual needs while being a reliable tool for our Sales users. Freshsales has exceeded these expectations, enabling us to leverage its many features and customisation to meet our needs. The interface, mobile app, and email integration also make this a straightforward platform for the Sales Team to engage with.

easy of use, set up and te customer support for any issues.

I dont dislike much, maybe the number of email send limits.

tracking all leads, and personalising bulk emails was such an issue before Fresh Sales was implemented in the business.

Freshsales helps me manage all clients and leads information. I love the reports functionality and being able to get my numbers straight away. Having a template for emails saves me so much time. I can attach files related to each lead or client, so I dont have to store so many files on my computer. The automated follow up emails help a lot too. Everytime I face an issue and reach out to customer support, they would do their best to solve the issue asap. I would definitely recommend this software if you are working in sales.

None, everything is perfect. I cant think of anything to fix.

Having all leads in one place, keeping all information on the leads up to date. Storing files.. etc.

Freshsales is truly a robust and powerful platform. It's intuitive and easy to use. Freshsales not only has a wide breadth of features but each feature/module has a lot of depth to it as well. As a small business, we need one program that does it all, and Freshsales is it. Also their support is on point - helpful and prompt.

Although they have a robust analytics platform where you can generate tons of custom reports, I wish it was just a little bit easier to build reports.

We needed a platform for Sales & Marketing. CRM to host all our contacts, email outreach (cold & Drip), Newletter campaigns, forms, and most importantly, Sales Management. Freshsales does all this seameslssly.

It allows easy visualization of sales processes, including the creation of pipelines that help to close sales very easily. The application offers exceptional support and has helped me make numerous adjustments to the sales system. With its numerous advantages and attractive interface, it is definitely a powerful tool. Increasing our customer base with Freshsales is an excellent choice.

Freshsales is the best program I have used to increase sales, with its useful features and flawless performance. I have not encountered any problems.

We are committed to building a fantastic business for all our clients and Freshsales deserves praise for developing a successful sales strategy; the software has been an excellent asset in this regard. Thanks to it, we are able to work towards new and ambitious targets, attracting more and more customers. Without a doubt, the program has yielded excellent results.

Functionality, with all features inclusive

sometimes slow, the basic layout sometimes requires long processes

Nil

it was the only free CRM and it was soo good considering the prices for similar features on paid crms

the right side layout is sometimes confusing

gather all my clients info into wone place we had an issue Disorganized customer data Freshsales addresses the challenge of managing customer data by providing a centralized CRM platform including contact details, communication history, and deal progress, in a structured and easily accessible manner.

Easy to operate and easy to check the all details.

Very Slow some times and not working properly.

Sometime we found same lead with many time. Please fix it so that I am not getting any duplicay

The product continues to "usefully" evolve! And, I get to "usefully" evolve with the software!

There's a few small features that I'd like to see addressed that don't get addressed

I am a start-up and keeping track of my evolving client base!

I like how easy reporting is. We are a sales-driven company, and CRM for us is crucial.

Web forms have limitations. It cannot easily automated with Google Forms.

Reporting is easy with FS. Its highly customizable nature is superior.