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GetResponse
4.3

( 678 )

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GetResponse Reviews & Product Details

GetResponse Overview
What is GetResponse?

GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email chat function. Improved automation workflows and SMS marketing features make it a preferred software for users.
Best known for being a platform that provides comprehensive marketing tools for small businesses, bloggers, and marketing agencies, GetResponse is a cloud-based software that simplifies communication with your core audience. GetResponse primary feature is an email creator that allows users to create professionally designed emails for mass sending through its selection of templates. The platform can build marketing automation workflows based on data and behavior ensuring personalized marketing experiences, better-engaged customers, and higher sales.

Company GetResponse
Year founded 1998
Company size 201-500 employees
Headquarters Gdansk, Pomeranian Voivodeship, Poland
Social Media
GetResponse Categories on Findstack
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Ask Questions about GetResponse
What GetResponse is best for?
How does GetResponse compare to SendPulse?
What are the pros and cons of GetResponse?
GetResponse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GetResponse Pros and Cons
Pros
  • List building and list automation options available
  • GetResponse offers good templates
  • Easy-to-use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google, Facebook, and Instagram from the GetResponse account
Cons
  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan
GetResponse Awards
Findstack 2024 General Badge
GetResponse Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
GetResponse Media
GetResponse video thumbnail
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GetResponse Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 28, 2025
GetResponse Logo
678 GetResponse Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Aug 02, 2017
 Source
Overall Rating:
5.0
Jillian K. avatar
Jillian K.
Communications Specialist
Share
"GetResponse"
What do you like best about GetResponse?

I like that it is simple to use and that I can have multiple people working in the account

What do you dislike about GetResponse?

I dislike that sometimes the system freezes and makes it difficult to work in. I also don't like that their SalesForce integration doesn't work.

What problems is GetResponse solving and how is that benefiting you?

We use this for email marketing and it suits our needs just fine with their templates and reporting.

Small Business (50 or fewer emp.)
Jun 30, 2017
 Source
Overall Rating:
5.0
Tina G. avatar
Tina G.
Inhaberin
Share
"Für mich ist Getresponse der beste Newsletter-Anbieter überhaupt!"
What do you like best about GetResponse?

Ich habe bislang eine Newsletter-Anbieter ausprobiert und komme immer wieder auf getresponse zurück. Gerade Anwender, die mit der englischen Sprache Schwierigkeiten haben, werden hier zu ihrer Erleichterung feststellen, dass sich Getresponse ganz leicht auf Deutsch umstellen lässt. Die Bedienungsoberfläche sowie die Einrichtung eines Formulars, die Integration auf eine Website sowie die Möglichkeit, einen Autoresponder sowie eine Landingpage ins Leben rufen zu können, haben mich letztendlich überzeugt. Sollten wider Erwarten Fragen auftauchen, hilft der Support von Getresponse zeitnah weiter. Die Installation für seine Webseite, insbesondere wenn man mit Wordpress arbeitet, ist ganz einfach. Besonders gut gefällt mir, dass sich zwischen verschiedenen Möglichkeiten auswählen kann, was man für seine Webseite einsetzen möchte. Sei es, ein Pop Up oder eine Scroll-Box, die Möglichkeiten sind enorm.

What do you dislike about GetResponse?

Was ich noch sehr vermisse, ist die Möglichkeit, in den Newsletter-Formularen einen Link unterzubringen, wie zum beispiel der Hinweis auf die Datenschutzbestimmungen, die auf der eigenen Webseite hinterlegt werden müssen. Ich hoffe, dass künftig die Möglichkeit besteht, dass man in den Formularen einen Link zur Datenschutzbestimmung für seine Website integrieren kann.

What problems is GetResponse solving and how is that benefiting you?

Ich habe es endlich geschafft, für meine Webseiten einen Newsletter einzurichten. Lange Zeit habe ich mich dagegen geweht. Nicht weil ich das nicht wollte, sondern weil ich die Anleitung mancher Newsletter-Anbieter nicht verstanden habe. Immerhin möchte man nichts falsch machen.

Small Business (50 or fewer emp.)
Apr 25, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Email Marketing Automation Software"
What do you like best about GetResponse?

I think the best use of this product is the automation feature. You are able to really setup complex marketing campaigns.

What do you dislike about GetResponse?

It's hard to look at all of the different customers in your system

What problems is GetResponse solving and how is that benefiting you?

Email automation has allowed me to add more customers to my email list

Small Business (50 or fewer emp.)
Apr 11, 2017
 Source
Overall Rating:
5.0
JK
Jasper K.
Cto
Share
"GetResponse gets it!"
What do you like best about GetResponse?

GetResponse has a lot of cool and useful features but the best one has got to be the landing pages.You can build world class landing pages that look great in half the time and little effort.It ships with a drag-and-drop builder if you are not very technical but has a great code editor if you want to take a look under the hood. The autoresponders are super easy to setup and have some great applications in a business context.Also the organization of your campaigns and users is top notch. The UI/UX is great as well. I would recommend GetResponse if you want to go for the easiest setup and easiest maintenance.

What do you dislike about GetResponse?

Double-optin is enabled by default. That Kinda sucks because the settings are hard to find. The analytics for your email campaigns are okay but could be better. Also , the dashboard is not very customizable, you could lose track of KPI's for your campaign pretty quick.Lastly, the naming of campaign forces you to have some very cryptic campaign names, these could be loosened up a little bit.

What problems is GetResponse solving and how is that benefiting you?

In our marketing department, our biggest problem is not getting leads, it's moving them through the funnel and converting them. We use GetResponse for both lead generation and lead nurturing with a huge bias on nurturing .We are getting so many leads that the sales department cant handle nurturing all of them for conversion,This is where GetResponse comes by using it's list segmentation and Autoresponders to keep the leads hot for the sales team.

Small Business (50 or fewer emp.)
Mar 31, 2017
 Source
Overall Rating:
5.0
SE
Stephen E.
On Line Affiliate Marketing & Internet Product Development Consultant
Share
"One Of The Best Training Experiences I Have Had So Far!"
What do you like best about GetResponse?

The best thing about this training is how the lessons are presented in a clear and logical sequence. Abby the presenter makes the experience enjoyable. None of the lessons are more than 10 minutes long and there is always a task list to complete after each lesson.

What do you dislike about GetResponse?

I have to say there really wasn't anything I disliked about the training sessions. If I was going to say anything about this...I couldn't get the lessons finished fast enough...I was always looking forward to learning all about what was coming next!

What problems is GetResponse solving and how is that benefiting you?

I want to help people learn how to set up an internet marketing business, Most trainers do not place enough importance on the need for a dedicated database of people who will become avid fans!

Small Business (50 or fewer emp.)
Mar 30, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Support at It's Best"
What do you like best about GetResponse?

Fairly easy to use but incredible support any time

What do you dislike about GetResponse?

A very small number of support staff can be abrupt.

What problems is GetResponse solving and how is that benefiting you?

I'm able to email a service to all my small business clients. Still too early to see.

Small Business (50 or fewer emp.)
Feb 14, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great experience with GetResponse"
What do you like best about GetResponse?

I like that you can customize the automation feature for the emails and assign tags depending on the action that was taken.

What do you dislike about GetResponse?

Right now there is nothing I dislike about GetRsponse.

What problems is GetResponse solving and how is that benefiting you?

I can save time by setting up the emails so that I can spend more time with the day to day activities and customers.

Small Business (50 or fewer emp.)
Feb 01, 2017
 Source
Overall Rating:
5.0
Justin A. avatar
Justin A.
Digital Strategy, Marketing Automation, Online Marketing, Cro, Branding, Wordpress Development
Share
"Get Response - Impressed with Platform"
What do you like best about GetResponse?

The fact that Get Response has so many different solutions in it's platform. Autoresponders, Email Newsletters, Webinars, and more. It's really nice to have so much functionality built into the platform.

What do you dislike about GetResponse?

I can't think of anything I really dislike about the platform.

What problems is GetResponse solving and how is that benefiting you?

The business problems: Needed to create automated email sequences that were able to be scored and changed behaviorally.

Small Business (50 or fewer emp.)
Jan 30, 2017
 Source
Overall Rating:
5.0
Stella H. avatar
Stella H.
Director Digital Marketing Specialist And Copywriter
Share
"Great way to build and mange mailing lists"
What do you like best about GetResponse?

I find Getresponse is very easy to use, scalable and always has new enhancements such as the landing page engine

What do you dislike about GetResponse?

Cant think of anything I don't like as I use pretty consistently over the last 5 or 6 years

What problems is GetResponse solving and how is that benefiting you?

I use it to get clients to start building and managing an email newsletter. Using Getresponse means it is simple to add forms to client websites and also get people to signup and manage their subscriptions

Mid Market (51-1000 emp.)
Jan 26, 2017
 Source
Overall Rating:
5.0
HM
Haley M.
Marketing Specialist
Share
"A tool which actually can't be replaced "
What do you like best about GetResponse?

Although there're actually many tools for email marketing, GetResponse is the best one. Its convenient editor, easy-to-use templates, ability to create very special segments, conduct a/b testing, 1 GB of picture hosting, quick customer support and so on and so on DO NOT have worthy analogs!

What do you dislike about GetResponse?

Maybe the only think I dislike is the limited automation – While GetResponse’s automation features are very powerful for the price, they’re quite limited in terms of functionality. Currently, there are only about seven rules that you can use to automate actions.

What problems is GetResponse solving and how is that benefiting you?

Our email marketing needs are completely satisfied :)