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GetResponse Email Marketing Software logo
GetResponse
4.3

( 678 )

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GetResponse Reviews: 4.3/5 — Solid Choice

GetResponse Overview
What is GetResponse?

GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email chat function. Improved automation workflows and SMS marketing features make it a preferred software for users.
Best known for being a platform that provides comprehensive marketing tools for small businesses, bloggers, and marketing agencies, GetResponse is a cloud-based software that simplifies communication with your core audience. GetResponse primary feature is an email creator that allows users to create professionally designed emails for mass sending through its selection of templates. The platform can build marketing automation workflows based on data and behavior ensuring personalized marketing experiences, better-engaged customers, and higher sales.

Company GetResponse
Year founded 1998
Company size 201-500 employees
Headquarters Gdansk, Pomeranian Voivodeship, Poland
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GetResponse Categories on Findstack
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What GetResponse is best for?
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What are the pros and cons of GetResponse?
GetResponse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GetResponse Pros and Cons
Pros
  • List building and list automation options available
  • GetResponse offers good templates
  • Easy-to-use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google, Facebook, and Instagram from the GetResponse account
Cons
  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan
GetResponse Awards
Findstack 2024 General Badge
GetResponse Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
GetResponse Media
GetResponse video thumbnail
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GetResponse Screenshots
GetResponse screenshot 1
GetResponse screenshot 2
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GetResponse Expert Review

Are you looking for a new comprehensive email marketing solution? If you have an online business that relies on reaching out to and nurturing leads, you’ll definitely need a reliable tool to help you do it.

For many marketers, that solution is GetResponse—a powerful email marketing tool that has evolved into an all-in-one marketing automation platform with a comprehensive selection of inbound marketing solutions.

In this post, we’re going to provide a detailed review of the cloud-based software GetResponse to help you decide if this is the software that your business needs.

GetResponse Homepage

What is GetResponse?

GetResponse is an all-in-one email marketing software solution that you can use for all your email marketing needs. It’s a simple, yet robust tool that lets users send customized emails, generate leads, engage customers, automate marketing tasks, and even help boost sales.

Because of its numerous automation features, users spend less time crafting and sending emails and more time driving effective strategies for their brands. This also means users get more timely responses and see more efficiency in their marketing efforts.

The platform is focused on providing solutions for email marketing, which means the tools that it offers are built to help a company grow its audience and contact list, promote its services and sell its products in the most personalized way. Notably, the platform’s user-friendly navigation, affordable price points, and numerous customizable options make it ideal for a wide range of businesses—whether you’re a fledgling start-up or a blue-chip organization.

With GetResponse, you also don’t just get email marketing. It touts itself as an all-in-one marketing tool and thankfully, they live up to this promise. With GetResponse, users also get integrated email marketing features, autoresponders, automated landing page tools, and advanced analytics.

GetResponse Workflow

GetResponse has added AI-powered features including an AI email generator and AI campaign builder.

How GetResponse Works: Key Features

Now, let’s take a closer look at what features you can expect from this all-in-one marketing software.

Email Marketing

GetResponse’s lineup of key features is designed to get users more opens, clicks, and ultimately sales. The platform gives users the option to create custom emails using a simple drag-and-drop builder or choose from a variety of free, ready-made templates that can be personalized to fit their brand. The customization tools are user-friendly and offer a wide range of professional templates to choose from.

Some notable tools to take note of are:

  • Newsletter Templates – GetResponse’s newsletter template feature is a powerful tool for creating professional and engaging emails that let users choose from a wide range of pre-designed templates that can be customized to fit your brand. With this feature, you can create newsletters that are visually appealing and help you connect with your subscribers.
  • Autoresponders – GetResponse’s Autoresponders feature is one of the platform’s most useful tools for streamlining email marketing efforts, helping users save time and effort by automating repetitive tasks. Because it’s a fully customizable feature, businesses can tailor the timing, and frequency of autoresponder emails and personalize content to fit a brand.
  • Automation emails – To improve the overall effectiveness of campaigns, GetResponse lets users create action-based, automated emails that help engage audiences and encourage more sales.
  • Automated Blog Digest – This is a user is a time-saving tool that allows you to send a weekly or monthly email to your subscribers highlighting your latest blog posts. It ensures subscribers are engaged and up-to-date on your latest content, without having to manually create and send an email each time you publish a new post.
  • Perfect Timing feature – GetResponse’s Perfect Timing feature is a unique and useful tool that allows users to send emails at the optimal time for maximum engagement. The platform analyzes data from past campaigns and taking into account subscriber time zones, the platform automatically determines the best time to send an email to each recipient.
  • Transactional emails – This feature is a paid add-on that uses SMTP-triggered emails so you can send receipts or personalized reminders to your contacts.
  • A/B testing – You can also A/B test your emails to ensure you’re sending out the most engaging and relevant emails.
GetResponse Automation Builder Page

Marketing Automation Builder

GetResponse’s automation feature makes it an incredibly efficient platform for creating a personalized customer journey. By automating your email marketing efforts based on customer data and behavior, it can deliver highly personalized content that is tailored to each customer, resulting in a more enjoyable and engaging experience. In short, the automation feature is what makes GetResponse stand out and helps users achieve their ideal customer journey.

Top features include:

  • Visual Workflow Builder: Their visual drag-and-drop automation builder can help you set up your automation to make sure your customers get the experience they want. Once your marketing processes are automated, this can help you save time and focus more on capturing new leads and selling your products.
  • Customer Segments: By using an unlimited number of tags to appropriately profile your customers, you’ll be able to deliver exactly what they want.
GetResponse Customer Segments Page
  • Web Events: GetResponse let users choose to receive alerts whenever a customer takes a certain action on your website (e.g. logs in, watches a video, abandons a cart, or downloads content). This will help you identify what your customers are engaging with so you can improve their experience.
GetResponse User Alert Page

Conversion Funnel

This is one of GetResponse’s standout features. It’s a lead-generation feature that helps you create sales funnels and landing pages for the different parts of your business. You’ll have access to over 30 conversion-optimized scenarios to help you build your contacts, and sell your offers.

If you’re running an e-commerce store or promoting a webinar or other events, this will be a valuable addition for you.

Landing Pages

Your landing pages are what’s going to convert your traffic into leads as they showcase your product lists and any other promotional content. GetResponse simplifies this process while still ensuring that it’s effective by allowing you to build your landing pages in minutes using a drag-and-drop editor.

This builder also includes:

  • Sign-up forms to help grow your contact list
  • A/B testing for your pages
  • SEO optimization directly from the platform so you can ensure your landing page appears in search results
  • Customizable landing page templates

Website Builder

GetResponse has an AI-driven, and code-free website builder. If you need more guidance and don’t want to build from scratch, this feature simplifies the entire process so much that even those with no coding experience can easily build and tailor a site for their specific needs. Simply input your business description and your brand’s visual preferences to receive personalized web templates.

GetResponse Website Builder Page

Webinar Builder

GetResponse’s webinar builder is a no-download tool capable of connecting and engaging with your audience anywhere and anytime, which means it will give users a real opportunity to encourage conversions.

Some key perks to take note of in this specific feature are:

  • Ability to host unlimited webinars
  • Access to a room for up to 1,000 live attendees
  • Platform sharing with two other presenters
  • Storage of up to 20 hours of webinar recordings
GetResponse Webinar Sample Page

Who is GetResponse For?

Whether you’re looking to grow your email list, increase engagement, or drive sales, GetResponse is the ideal platform for anyone looking to maximize their email marketing efforts and achieve their marketing goals. But given its range of tools and features, GetResponse is great for:

Entrepreneurs

GetResponse is an excellent platform for entrepreneurs looking to market their businesses online. The platform offers a range of features that are specifically designed to help entrepreneurs reach potential clients and build relationships, including email marketing, a website builder, and paid ads. With email marketing, entrepreneurs can create custom emails, use ready-made templates, and automate their email campaigns to reach their target audience.

Online marketers

For entrepreneurs who are looking to generate and convert leads, this is a great option. The platform offers a range of features specifically designed for online marketers, including sales funnels, popup forms, and autoresponders. These tools provide entrepreneurs with the flexibility they need to effectively reach their target audience and convert leads into paying customers. Whether you’re looking to grow your email list, increase engagement, or boost sales, GetResponse has the tools and features you need to achieve your marketing goals

Marketing managers

With GetResponse, these professionals can easily reach specific customer segments by using personalized and automated messaging across various channels. This includes email, website tracking, and the ability to host live and on-demand webinars. These features allow entrepreneurs to effectively engage with their target audience and drive results, that can help take their marketing efforts to the next level.

Mid and large companies

With its ability to increase return on investment (ROI) with various tools that are tailored to meet the specific needs of businesses, GetResponse is a great platform for businesses. This means that regardless of the size of the business, GetResponse can help achieve key metrics across the customer journey. The platform’s transactional emails and dedicated customer support are just two examples of how GetResponse is specifically designed to help entrepreneurs succeed.

GetResponse Platform Page

GetResponse Pricing

GetResponse offers three main tiers in their pricing; Free , Paid Plans , and MAX² (for large enterprises).

The paid plans are also divided into email marketing, marketing automation, and e-commerce marketing.

Email Marketing Plan

With the email marketing plan, you can build your email list and deliver valuable information to your audience. You’ll be able to create a website with an unlimited number of landing pages to generate signups. You can also segment your subscribers, but only based on the basic information you’ll have collected about them. This plan works best for those who don’t need complex automation, like small businesses, entrepreneurs, bloggers, etc.

Pricing varies depending on your contract length and the number of contacts. See GetResponse pricing for current rates.

GetResponse Pricing

Marketing Automation Plan

If you want to include more advanced automation settings and segmentation, then this is the plan for you. It includes all the features in the free plan, and email marketing plan, as well as trigger and event-based sequences to collect more data on your audience. You’ll be able to create automated email chains so customers can receive personalized emails based on their behavior and preferences.

Additionally, you’ll get access to the webinar builder so this plan is typically great for B2B and tech companies that want to nurture their leads.

See GetResponse pricing for current Marketing Automation plan rates.

E-commerce Marketing Plan

This plan includes everything from the two previous plans and includes web push notifications, abandoned cart recovery, product recommendations, transactional emails, and promo codes. Of course, this plan is beneficial if you want to increase sales for your online store.

See GetResponse pricing for current E-commerce Marketing plan rates. Pricing scales with the number of subscribers.

GetResponse Pricing Plans GetResponse Pricing Plans

GetResponse Pros & Cons

Pros

  • The free plan includes valuable marketing features.
  • GetResponse is feature-rich while being easy to use.
  • This a great option if you have an e-commerce business.
  • GetResponse integrates with over 120 tools. You can also use GetResponse’s advanced API to build your integration.
  • Choose from over 2,000,000 Shutterstock images and GIFs from GIPHY to add an attractive and professional touch to your emails. No extra purchases are necessary.
  • Caters to various devices so you can design and preview well-formatted emails that look good on any device (desktop, tablet, or mobile).
  • You get digital marketing reports to track your marketing campaign’s performance.
  • You can create and monitor your paid Google, Facebook, and Instagram ads from your GetResponse account.
  • 24/7 live representative customer support is available via email or live chat.
  • 30-day free trial available, with no credit card required, for all features.
  • A discounted plan is offered for charities and NGOs (50% off every monthly plan)

Cons

  • Although GetResponse integrates with over 120 tools, it omits some notable project management platforms. Also, integrations with PayPal and Eventbrite can only be done using Zapier.
  • GreatResponse doesn’t automatically create a mobile-friendly version of your landing pages. You need to remember to design the mobile-friendly version separately.
  • Although GetResponse’s mobile app is great at showing you the progress of your campaigns, the drag-and-drop editor is difficult to use and makes it hard to make changes while you’re on the go.

Conclusion

GetResponse is a great and affordable tool to help you upstart your email marketing campaigns. They have other offerings that are all designed to complement core features and boost your presence online, including a selection of builders, for websites, landing pages, and even webinars. GetResponse also has a customer support team that is always available to help users onboard and address any concerns.

However, don’t forget that there are still other email marketing software options available—all with their own set of unique features and tools. Be sure to take a look at our wide range of software categories to find the perfect software that your business needs.

Try GetResponse

Last reviewed: · Our methodology
Founder & Software Review Editor
Axel Grubba is the founder of Findstack, a B2B software comparison platform, with his background spanning management consulting and venture capital where he invested in software. Recently, Axel has developed a passion for coding and enjoys traveling when he is not building and improving Findstack.
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Last updated: July 22, 2026
GetResponse Email Marketing Software logo
678 GetResponse Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Nov 30, 2021
 Source
Overall Rating:
5.0
Cari T. avatar
Cari T.
Owner
Share
"Great product and they offer a free trial."
What do you like best about GetResponse?

Their customer service rocks! When I hit chat, a live person is assists immediately!

What do you dislike about GetResponse?

More information explaining how to navigate their features would be helpful

What problems is GetResponse solving and how is that benefiting you?

Love that it has multiple features to save and send letters out to your contacts

Small Business (50 or fewer emp.)
Oct 20, 2021
 Source
Overall Rating:
5.0
BT
Basic T.
Founder
Share
"Great product"
What do you like best about GetResponse?

GetResponse has been so easy to use. With creating email templates, and easy plug and play formats it's made running the business super easy. Whenever I have any issues, the customer support team is amazingly helpful and walks me through step by step to assist!

What do you dislike about GetResponse?

When I changed account plans it deactivated my automation and I was not aware until months later. I have since had it fixed

What problems is GetResponse solving and how is that benefiting you?

Automating emails for easy delivery!

Small Business (50 or fewer emp.)
Oct 14, 2021
 Source
Overall Rating:
5.0
RC
Robert C.
Marketing
Share
"GetResponse offers everything you will need to succeed"
What do you like best about GetResponse?

I love the conversion funnels, webinar hosting, and web pages it's a great addition and Customer support is great to

What do you dislike about GetResponse?

Split testing functionality is limited to subject lines and content — it would be good if you could test using sender and send time as well

What problems is GetResponse solving and how is that benefiting you?

I haven't had the chance to solve problems yet still growing and learning I have a small bus still trying to grow

Small Business (50 or fewer emp.)
Oct 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Get Response Gets It Done"
What do you like best about GetResponse?

I like the fact that we can create our own templates, although GR's templates are very good.

What do you dislike about GetResponse?

Hoping I can insert videos soon. We produce a lot of them and they grab the readers.

What problems is GetResponse solving and how is that benefiting you?

We are able to communicate nicely with our opt-in readers and our analytics show we are getting response. Also like the fact that GR posts our newsletters on-line and we are able to insert the links in other social media.

Small Business (50 or fewer emp.)
Oct 12, 2021
 Source
Overall Rating:
5.0
Josh S. avatar
Josh S.
Certified Digital Marketing Specialist
Share
"A Great Marketing Platform (Even for Beginners)"
What do you like best about GetResponse?

The thing that I like best about GetResponse is that they provide a lot of the tools that most beginner marketers are looking for. This allows for me, someone who's used GetResponse for some time now, to effectively teach others how to use it and they can start building out their marketing materials quickly.

What do you dislike about GetResponse?

I will say that I wish GetResponse would have kept up with the trends a little quicker in the past, but the nice thing is that they are doing more of that lately so that's a plus.

What problems is GetResponse solving and how is that benefiting you?

The biggest thing I'm using GetResponse for right now is email marketing in line with my online business. It allows me to be able to keep in contact with my leads and continue to provide value to my audience without having to use a bunch of different tools to do so. The biggest benefit of GetResponse is that they are a well-known provider so my emails get delivered more often than not, and they don't land in spam as much as other programs have (from my experience).

Mid Market (51-1000 emp.)
Oct 12, 2021
 Source
Overall Rating:
5.0
PK
Prasanna K.
Sr. Marketing Manager
Share
"Great tool to automate your communication"
What do you like best about GetResponse?

The UI and UX of the website are simple and easy to use. There are multiple ways that we can achieve the same result. It's convenient and the best part is the Customer Success team is great. They are able to answer all questions in a jiffy The knowledge base of Getresponse is extensive as well

What do you dislike about GetResponse?

When we are using uploading contacts from one another tool to Get Response, it does not tell us which contacts got rejected. So this is something that has to be done manually, where we have to download the list of contacts that got accepted, compare it with the original list, and then figure out the ones that got rejected. This is a feature that should be directly available

What problems is GetResponse solving and how is that benefiting you?

The problem we are solving is handling the Inbound Automation for our company. The best benefit is that you the feature of sending the emails at the best time that the recipient would read. Helps in improving open rates and click-through rates.

Small Business (50 or fewer emp.)
Oct 12, 2021
 Source
Overall Rating:
5.0
TW
Terry W.
Owner
Share
"Get Response - Long Term User Experience"
What do you like best about GetResponse?

Get Response is straightforward to use even for someone new to email marketing.

What do you dislike about GetResponse?

I've not found any downsides to using Get Response

What problems is GetResponse solving and how is that benefiting you?

I'm building a responsive email list with Get Response. I also keep in touch with my team members using it daily.

Small Business (50 or fewer emp.)
Sep 09, 2021
 Source
Overall Rating:
5.0
Davide B. avatar
Davide B.
It Consultant
Share
"Getresponse is the best product of email marketing in EU market"
What do you like best about GetResponse?

The fact you can easily start without any tech skills then you are sure to deliver the email and also always have good automations. I suggest yout o stay away to freemium and start with the "email" plan to have all you need with the best deliverability, and easy to use. I also like the fact i can tell to my wife how to do tasks cause is easy and well translated

What do you dislike about GetResponse?

The only " i would like" is add subscribers to the basic plan

What problems is GetResponse solving and how is that benefiting you?

The email delivery knowing who has opened,clicked without any doubt I have the automationi like to help customer journey

Enterprise (> 1000 emp.)
Sep 02, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"several years of use of getresponse"
What do you like best about GetResponse?

the best for me is the email editor and the fact that you have a lot of automations

What do you dislike about GetResponse?

i do not have dislike points. i use a lot of things

What problems is GetResponse solving and how is that benefiting you?

i was able to have the biggest email campaign of my country in my field and also i have the highest % of opening of my email than anybody else

Small Business (50 or fewer emp.)
Jul 20, 2021
 Source
Overall Rating:
5.0
AJ
Ayush J.
Software Developer
Share
"GetResponse as a best product for business growth and accelerate the growth."
What do you like best about GetResponse?

The best part was the website builder and its marketing automation. Marketing automation makes the experience seamless and helps in the growth of business without much effort. You can create the website according to your need without involving any external help. The flexibility that these provide is awesome. Email marketing saves a lot of time and makes things easier automation.

What do you dislike about GetResponse?

I face some difficulties while creating a landing page but after spending some time I was pretty comfortable with the product and its features. But this problem is nothing as compared to its other useful feature so overall it's best.

What problems is GetResponse solving and how is that benefiting you?

Creating landing page, email marketing, Automating marketing work. Website creation without any external help.