Greenhouse Reviews: 4.4/5 — Solid Choice

Greenhouse is an inclusive, user-friendly platform with good automation and notification features. I appreciate the way they look to the future and continually innovate to accommodate changes in the marketplace and are always looking for ways to improve DEI.

The reporting features are somewhat limited, specifically the filtering capability. If I could save a report that I use regularly, it would save me time on the back-end of replugging in the same filters in excel each time.

Greenhouse's biggest value-add to our firm is keeping things organized as our ATS fully equipped with candidate tracking and EEOC compliance. A problem we have had is not knowing how to pronounce candidate names correctly. Greenhouse's commitment to diversity and inclusion options like candidates recording their name have been incredibly beneficial to us.

Greenhouse is a highly configurable recruiting system that is incredibly intuitive for TA leaders, recruiters, hiring managers, candidates, and administrators. It's an awesome platform to help a startup implement a structured approach to recruiting and hiring. It's also robust enough for a mid to large-size enterprise, particularly if they want to prioritize recruiting as a strategic function. A key differentiator for Greenhouse is it's structured interviewing and hiring toolkits. This makes structured hiring easy to implement and ensures organic adoption without investing too many resources in training. The configuration options for applications, candidate forms, approval flows, and offers are excellent. Greenhouse has also built API integration options with most of the key technology players in the recruiting space. The pre-built API integrations allow TA leaders and administrators to wire up slick integrations. As a result, TA teams can build out a truly integrated tech stack without requiring HRIS/IT resources. I've implemented Greenhouse at two companies and it's been essential to scaling those organizations successfully (one from seed round w/ 50 employees in one location to 1K employees across 10 states approaching unicorn status; another was a public biotech org and we doubled headcount in roughly a year, built an outstanding team, and eventually got acquired for >$4B.

There aren't any major flaws in the system, particularly if you're a startup to mid-size company. I do think Greenhouse could make it's approval workflow capabilities more customizable to meet the needs of customers w/ complex org structures. Greenhouse could also improve their out-of-the-box career site aesthetics which would be helpful to organizations that don't have a big development team to customize an API-driven careers page experience.

Greenhouse helps organize hiring teams and structure how teams evaluate applicants, advance candidates in the process, assess top candidates through interview kits, and close offers quickly.

I personally love the stage transitions. It makes it so easy to have prelim phone screens and interviews scheduled without the manual aspect of emailing candidates and hiring managers.

I don't like that there is no digital signature capability in greenhouse and you have to pay for a third party service. In addition there are a couple of items like not being able to CC people on stage transition emails that I'm surprised aren't a capability when the system has so many other features.

Greenhouse is removing a lot of our manual process and allowing us to be fully automated! It's decreasing our time to hire and I was also VERY impressed with the amount of candidates we received after the first couple of days with Greenhouse.

Robust ATS while also being user friendly. New features/enhancements added often.

Many of the tools that make it full cycle require additional spend.

Greenhouse is aiding in our DEI efforts as well as allowing us to build an inclusive/skills first hiring mentality

Most of the things. Analytics, applicant review section, scorecard customization, email integration, Linkedin recruiter integration, CV parcing, offer approval part.

Zoom integration is not perfect. If an interview is rescheduled, it stays in the Host's Zoom app sometimes and looks confusing. Also would be great to be able to make scorecard attributes required to fill

Basically, Greenhouse acts as a system we use for recruiting and from my perspective, it's complex enough to cover all our recruiting needs. So the main part is "how to manage recruiting effectively"

Functionalities everywhere. You can write either the team or the candidate from several places.

No stage for candidates On-hold. Some functionalities missing when integrations aren't enabled.

Easier scheduling for interviews.

Greenhouse has automated many administrative things about recruiting to help our process be more streamlined. From creating strategies to help find and move forward candidates who meet certain tags, we need immediately to move forward to help us genuinely customize every step of the process, including scorecards and our strategy, to ensure we're not being biased.

The only disadvantage is there are a couple of integrations that haven't worked with the systems we used before that made us switch or have to switch accounts, but that's not an issue for us - however, it could be a learning curve for others. The team helped walk through this, and it isn't enough of a "dislike" to not recommend the product.

We use Greenhouse from recruitment to onboarding new hires. This benefits us greatly for a fantastic candidate to unique hire experience not only for our applicants but for those who are a part of the in-house interview process on our team.

Stages, application, feedback, extra questions, search tool

Feedback from Managers, which we chase to send

Gathering data in one place - candidates for different vacancies having feedback from previous positions. Auto replies, bulk replies.

It has integration services with most of the job portals. We do not have to manually upload the CV's in ATS everytime we shortlist a candidate

All past details get erased when transferring a candidate to another job role. This is something that needs improvement

This saves time in directly scheduling the interviews. An approval process is helping us to keep the workforce count in check.

User-friendly, and easy to navigate. Like how easy it is to do candidate reviews.

Wish it had the ability to be more customizable.

Making our global recruiting process consistent and easy to roll out across all regions.

Greenhouse is really easy to navigate, from initial setup to reporting and offer management. The reporting and visualizations provided help paint a picture of current recruiting practices and overall goals of where we'd like to be in our processes.

The downside of Greenhouse is the lack of candidate communication being seamlessly integrated with email. Although the export email function exists, it is often an additional forgotten step when other systems have this automated.

Greenhouse has assisted in creating streamlined recruiting practices with departments that didn't have one before. We were able to pull recruiting reports to present to executive leaders which changed our interview process to be more consistent and therefore allowed our time-to-hire to decrease as a result of the conversations.

I really find useful the follow up reminders and the tags

Sometimes the calendar is not synced very well

It helps me a lot to communicate with the hiring managers through the tags function

Very user-friendly and intuitive without cumbersome layers of actions to execute a task. Easy to request and schedule interviews, whether in-person or Zoom, directly via Greenhouse.

I have not found anything I disliked in Greenhouse.

Greenhouse truly works like magic in terms of helping us handle a huge volume of applications by helping us stay organized and informed via the activity tab.

Greenhouse has the ability to integrate with a lot of different platforms such as Gsuite, Gmail, Slack, background check softwares, etc.

There are a lot of different functionalities with Greenhouse which is great but can also make it overwhelming.

The ability to easily share applicants and feedback with hiring managers is excellent.

Clean, clear and easy to understand platform.

Would like more customization in communication templates.

I have not ran into any major issues

The greenhouse is a helpful ATS, I have used many ATS in my previous organisations. Comparing all of them, the greenhouse is more organised and also supports many other websites and software.

It can be a more colourful interaction. As we use it for everyday work, there are no significant causes encountered; it can be straightforward when you understand how it can be helpful.

Greenhouse can generate Data, Tracking of candidates which stage the candidates are at and how long they are in the exact location, and give a Clear understanding of candidate interview rounds.

The filters are beneficial. Also, the reports we can generate using Greenhouse are excellent, as we get great insights.

There is nothing as such. Sometimes the report generation takes a lot of time.

It is helping in channel analysis we do for different regions and also for keeping a tab of individual KPIs.

The filters added in the report builder section The template feature is beneficial for the type of multiple reports you want to make Greenhouse integration with other apps is seamless

The greenhouse prospecting extension earlier version was better Personalisation of dashboards can give sourcer, recruiter and talent operators can give complete picture in a glance

The Report Builder feature has evolved a lot. All the new features are making data better every time. Pipeline management is more efficient now with a visual pipeline

It's so easy to use! It's very clear. It makes everything during your recruitment process fast and smooth. Every time when I think "would this be possible", I find an even better solution with integrations, templates, automatic rejections, etc. Saves me so much time and energy!

It's very hard to come in contact with someone from Greenhouse - not via chat, but actually speak with someone on the phone.

Every problem for internal hiring. It's the best thing I worked with in my career!

Love the pipeline feature. Love the note taking feature. The Email template feature is so easy to set up. Prospect pools. I can even search for candidates using Boolean search strings.

The scheduling feature. I dont know why it wouldnt automatically include the candidate in the interview invite. Also, if I open it up in G-Calendar, it adds me to the invite so that I would have to submit a scorecard even when I am not a part of the interview. I think a few simple changes would make the scheduling feature so much better. I also wish that I could customize the milestones more.

Not sure

Greenhouses interface is the most user-friendly and easiest to navigate. I've used several ATSs and find this one is the best. It's clean, clear and simple. Configurations are easy, and it has the most extended list of integrations possible,

I wish the Candidate survey could be customized - it only has a pre-set list of questions and nothing can be made differently, which is very unfortunate. Also I would like the "Scorecard" section in a job set up to be called "Attributes" Because the scorecard is something completely different in my opinion. Finally, I wish we could report on sourcer ownership. Instead you can only see candidates by the recruiter, Hiring manager or RC. I also want more visual dashboard.

It's the best to implement in my opinion, it's really solving for easy setup and quick delivery. The candidate management is also the best on the market so far.

The system is built with the recruiting needs and user experience in mind. From Job Approval through Recruiting to Onboarding, everything can be covered with the functionalities.

Some features are still underdeveloped and partially not fitting for bigger organisations. The integrations are also lacking on some fronts (e.g. SAP integration), and there's also some rigidity when it comes to non-priority products.

We are trying to build a global Talent Acquisition function with a guaranteed candidate experience. Greenhouse helps with structured hiring efforts and delivering the same quality in different locations and entities.

What I like the most is the ability to personalise and schedule the reports I use daily/weekly/monthly, and quarterly. So whenever I need my reporting data, I already have it in my inbox at the right time.

I'd say if there is one thing Greenhouse can work upon is the ability to personalise the dashboards with user preference visualisation to be set on the launch page after login.

I believe that the ability to reasonably accurately map the source of the candidates and then easily modify it is very helpful while doing the channel analysis.

The Greenhouse interface is simple, although there's nothing shallow about this customizable ATS (and when I say customizable, I mean just about everything related to the recruiting process is customizable - a huge plus. Greenhouse is also all-inclusive for recruiting and onboarding, and it has a unique dashboard that is the best in the business. High on my list of pros is that it allows large orgs to involve all relevant stakeholders in the hiring process (i.e., it easily facilitates structured hiring), and provides all the tools necessary to make better hiring decisions. Additionally, Greenhouse offers a first-class candidate experience, which is at the top of the priority list for every company. Greenhouse offers multiple candidate experience tools that help create a strong impression on our applicants, including a custom-branded job board/careers page on our company website that shares the details for all open positions and gives our candidates an insiders-perspective of our culture. Finally, and high on our list of must-haves, is that Greenhouse simplifies inclusive hiring. One of our biggest challenges today is maintaining workforce diversity in our hiring practices. Greenhouse provides the tools to facilitate inclusive hiring that ensures our workforce has the best talent regardless of race, ethnicity, and religion. It also shares recruitment tips with our hiring managers to reduce any potential for bias. Greenhouse even offers a transparent candidate evaluation process to ensure the best candidates make it to the top by requiring hiring managers to break down their feedback and the noted reasons for candidate acceptance or rejection. Not to mention the huge number of 3rd party integrations (over 360!) that are available and which play a massive role in helping us expand the benefits of our ATS.

Would like the ability to add candidate notes (this would be a huge plus for more effective candidate-management). Also, "live" training would be a giant plus in helping new recruiters with their ramp-up time. While the standard reporting capabilities are average, it lacks the more accomplished executive-level features that I've used with other full-service HR software vendors.

Greenhouse is helping us solve our issues related to candidate experience, and, the ability to easily include all relevant stakeholders in the entire process (beginning to end), has improved our assessment capabilities tremendously.

I love Greenhouse so much for all of its painpoints that it helps me work everything between candidate experience, reporting and data, and even for the job description/application as well for passive recruiting.

There's not much that I don't like, I really love the platform alot because it really is so seemsless to use, one big aspect though is the intrgration, sometimes Greenhouse doesn't have the appropriete intergration with other tools but that isn't a big issue for me.

Candidate experience, hiring manager tagging, hiring managers can also take a look at the resumes with the recruiters and it makes collaboration very easy. I am able to tag my recruiting coordinators as well to help schedule for the recruiters/hiring managers as well.

Having all the data in one just place. The updated real-time information. The integrations with other companies and tools.

The reports. They are not easy to customize and the look is not ideal. There is no possibility to create graphics or design dashboards.

Automating processes in recruiting, data registration and reporting, sourcing tasks. It helps me to have all my processes and information in just ONE source.

We've been able to integrate Greenhouse with background checks and out HRIS. We do a big volume of interviews with many rounds, so we find it valuable to have Greenhouse.

If Greenhouse could be slightly more intuitive, that would be great. No huge dislikes here.

Organizing many job positions, collaborating and viewing scorecards.

I like that everything lives under one section and that you can navigate the hiring experience without going through multiple screens. You can also keep a record of past activity in case you have someone that has already gone through the interviewing process.

If someone is not tech savvy, I have seen they have some difficulty navigating through the platform. Greenhouse provides many training tools and has a team available for additional support if needed.

Creating an inclusive hiring experience. We have been able to develop interview plans and utilize the scorecards to ensure we are removing biases from the interview process.

I love using Greenhouse to track all of my candidates and have up to date data on my performance. I also love how Greenhouse integrates with other features such as Grayscale, RingCentral, and Calendly. By utilizing these integrations together, my team has become superstars.

As much as I love that we can customize our data, sometimes finding specific data points can be difficults.

Greenhouse lets me merge candidates easily, see a candidate's contact info in one easy spot, and allows the recruiting team to send notes back and forth. Greenhouse also lets us utilize the tag feature to communicate when we have contacted candidates. This helps our hiring managers know where we are at in the process of communication with candidates.

Greenhouse is the best ATS. The UX is intuitive and user-friendly, which maximizes hiring efficiency. The platform integrates with myriad sourcing and recruiting platforms allowing for a seamless recruiting tech stack.

It can be difficult to teach and train new users on Greenhouse. While the library of videos is helpful - sometimes live training can better support knowledge acquisition.

Greenhouse solves the problem of sourcing and recruiting on separate platforms.