GreenRope Reviews: 4.3/5 — Solid Choice

Ablility to store and track clients / prospects. Ability to track opportunities. Ability to set workflows and automation. AI/ Nova is included. Customer support has been very responsive.

Unable to select multiple choices. Unable to filter companies that do NOT have primary or secondary contacts. No True App. Doesn't adjust to different screen sizes, phones & pads. Buttons disappear, layers and overlapping. Lack of onboarding /Implementation needs work. Lack of SOPs. Lack of training videos.

We are using GR to collect/ store data and market to current customers /prospects. The old system was pen and paper, napkins and a lite social media presence. Benefit of collecting company data and tracking sales force past and future activities. Faster Marketing! AI!

The customer support team is great. Almost always available via live chat and are super responsive. Also, you can't beat the price, period.

It just doesn't scale for B2B. It doesn't integrate with anything else we use. Even basic things like tying files to companies is clunky. It's perfectly fine if you're looking to move from spreadsheets to a basic CRM, but it's just that - basic - you get what you pay for.

They are responsive to requests for customization. We've been able to build custom fields and custom exports. But some of the solutions to our customization are work arounds that require lots of extra steps and user expertise.

Once formatting issues are done, it is easy to send out to team and update contacts.

Formatting is not easy, adding and placing pictures is a challenge, when using the same newsletter, formatting is an issue - fonts have problems, depending on which is used. Space for images is limited.

Communication to staff on a weekly basis, communications to contacts occasionally

I love the great features of Greenrope Love the ability to email unlimited times to the list. Love the reasonable cost of the platform

I hate the user experience and the user interface. It is not user friendly at all. The platform loads slow.

We need to stay in contact with our members of the association.

I like the ability to sequence emails and send out our monthly newsletter to thousands. It's a decent database

It's a very antiquated interface and lacks intuition, which causes difficulty navigating and searching for things as simple contacts within my contacts.

Questioning that.

I like the fact is is a CRM tool, and LOVE Data base management tools to develop a book of business and organize my time.

WE are required to work off Ipads on the road meeting client, but we have had no personal training to use this app. The experience is poor, and difficulty to manage. Greenrope does not respond well to the ipad and therefore I don’t use it.

I LOVE Crm tools and know how effective they can be. I WISH i could use it to it’s power, but cannot.

1) the custom emails and live data sharing is a great asset 2) Technical Assistant team is amoung the best ive ever dealt with

1) Not having an easy way to set up different departments 2) constrainst on permissions makes it very difficult to work with 3) challenges with exporting data makes it very difficult to make major changes within the data 4) too many restrictions for users

We do weekly customized email outs to our advertisers and this program allows us to contact our 2000 plus businesses who fall under the categories we need. These emails account for approximately 5 to 10% of our monthly revenue.

I liked that you could score based on what pages a user visits. A lot of systems can't do that. It was also quite inexpensive, but it's severely lacking compared to others at this price point.

We spent countless hours talking with support just to get the basic functions up and running and even then it didn't work right. It was tremendously frustrating for the whole team and we eventually had to just give up on it.

We were lead to believe that Greenrope was suitable for B2Bs, but it just isn't. It just lacks many of the mission-critical features B2Bs need.