HubSpot Sales Hub Reviews & Product Details

There is room to customize a bunch of things which makes the tool easy to align to whatever project you are orchestrating in your organization. Depending on the plan you are subscribe to, you have access to custom objects which are super usefull when your organization is kind of complext in terms of data recording.

Since the level of customization is very high, the users have to be very familiar with the changes you make to the platform. Also, if you enable contact association by domain, the platform will create multiple company records that will need to be merge and that is a manual task. The importance of data governance must be something that all of the users are aware of.

We use hubspot for all purposes in marketing, from keeping track of sales activities to landing pages management.

The sheer simplicity of the tool, and the ability to do almost anything in the shortest time frame, Sky is the limit

Not having the ability to create dependent properties

We have been able to streamline all of our Customer Success Processes with the help of HubSpot, and using automation has been a life saver.

The ease of use and constant innovation!

My only dislike is that I wish more companies used HubSpot as their CRM solution.

Keeping tasks and contacts organized is so well done by the HubSpot CRM.

HubSpot Sales Hub provides a comprehensive range of tools that significantly improve the sales process. The platform's user-friendly design makes it simple to handle leads, measure interactions, and cultivate connections with prospective clients. The seamless integration with the HubSpot CRM is one of the highlight features, allowing you a single view of all customer interactions and data. The email monitoring and templates are quite useful, allowing me to assess recipient interest and successfully personalize my mailings. The automation capabilities are particularly worth mentioning because they save time and ensure regular follow-ups. The reporting and analytics options are comprehensive, providing useful insights into sales success and assisting me in making informed decisions. Furthermore, the HubSpot community is active and helpful, making it simple to find solutions and share best practices. Overall, HubSpot Sales Hub has significantly enhanced my sales process and productivity.

While HubSpot Sales Hub has many useful features, there are a few that should be enhanced. One obvious disadvantage is the pricing structure, which may be too expensive for smaller firms or startups. While the platform's integration possibilities are admirable, some more specialist or industry-specific integrations may be unavailable, necessitating workarounds or the use of extra tools. Although the user interface is generally simple, there have been reports of minor lag or speed concerns, particularly when dealing with big amounts of data. Furthermore, while the reporting capabilities are useful, report customization possibilities might be increased to meet unique corporate needs. Overall, while HubSpot Sales Hub is an impressive CRM solution, addressing these areas of improvement would make it even more versatile and user-friendly.

HubSpot Sales Hub addresses the challenges of fragmented data, inefficient communication, lead management, and performance tracking in sales processes. By providing a unified platform with features ranging from CRM to analytics, it empowers my sales teams to work more cohesively, engage prospects more effectively, and make data-driven decisions to achieve better sales results.

Ease of use was a big talking point for my business and we decided to give Hubspot a go as it was a new piece of software we hadnt come across but we are very glad we did as we are now using it everyday and run the business through it. I would recommend Hubspot to anyone.

The pricing is slightly high but as we have grown using Hubspot we can see the benefit in using the system and are now happy with the price.

Hubspot is solving the issues we had where we wanted all of the tools for the business in one place that was easy to use and easy to get support if we needed it.

the staff at the sales hub were so informative, with answering all of our question and pinpointing all our needs to explain why hubspot would be of benefit to us. Amazing !!

i did not dislike anything. they verbalized what my ceo and i were thinking so well and understood what we needed , without great communication on our end. great listening

Sales

I like how SalesHub enables so much automatation, The best thing is we can pivot and change direction so quickly because it requires no code and no developers. I automated a whole customer journey in a week that was worth 1.2m to our business.

The hardest thing about SalesHub is convincing others of its worth! At first glance you can have CRM snow-blindness if you're not used to dealing with tech. But it doesn't take long for people to learn :)

SalesHub is helping me to solve the problem of how to coach our coaches. The data I have available to share with my Sales Team Leaders so they can coach their reps is invaluable.

It's very easy to implement and extremely customisable. The addition of workflows, sequences and scoring allows us to get a CRM that truly relfects how our business operates.

Not much but the custom objects seem to be the answer to all the issues we're having. Every time we have a problem, the workaround seems to be custom objects. It makes the platform complex to handle for non-expert hubspot users

it allows us to support the transfromation our sales team is going through by bringing lead management, pipeline management, reporting and analytics. it gives them access to data they didn't have before

Tha fact that I can be more productive with my team and my time

The fact that some tools feels more to be designed more for a product type of company not so much for a service one

Centralize in a smart way all the activities of my team, save me a lot of time

The customization of object views for the users.

Not have "or" or "None of" within workflows.

The main problem is customer relations management and productivity of my sales team. This is benefitical for growing sales, identifying messesaging and processes that work.