Kontent.ai Reviews: 4.3/5 — Solid Choice

Kentico Cloud offers a simple and easy to use interface for content owners to do their work concurrently with website development. As a developer, I've found the API for Kentico Cloud is robust, well documented, and easy to implement. Using the offered .NET Core packages as the underlying technology has been a success and feels relatively future-proof at this time.

There are some instances where the content entry options are a bit limiting for content owners that are used to the full-fledged editing experience offered in the Kentico portal engine. The overall editing experience also just looks and feels somewhat different than what has been offered in Kentico, and content owners that have done things the "old" way for a long time, generally have needed a little training to update their skillset.

We have seen a decrease in overall project length as a result of removing the dependency on initial site development in order for content entry to begin. Once the initial content types are defined, content editors can begin their work right away. On websites with hundreds or even thousands of pages, this cloud-based process can take a significant amount of time and having the content process get off to a quick start is a huge win for all involved. The decoupling of the data layer from the presentation layer also offers long term advantages, in that it allows future web projects to use the same data, but have the build change to the latest and greatest technologies.

Kentico cloud is continually adding features that help improve our time to delivery. The quicker we can share our content and continue to improve how are content is delivered to our customers the happier we are with our decision of going with the Kentico Cloud solution.

Lots of ideas to continually make my life easier within the kentico cloud CMS. Customer service has been great at communicating when feature work is being completed but I of course always want more, quicker. But that's always going to be a challenge.

Multiple content managed websites with multiple users of all different skills and goals. We can work quickly to spin up new websites, the user experience within Kentico Cloud is easy to use and train on, plus it is continually being enhanced.

Modular content in rich text areas are great and are very flexible. The added bonus of being able to edit nested down content items without having to leave the parent page is great as well. The best part about the Kentico Cloud is that as a developer, I have full control of the website and its architecture and the client has full control of the content.

The lack of ability to customize the editor. Some times more complicated editing tools might be needed and simple text boxes and multiple choice editors may not be enough. Also, there needs to be a version control system for content items and an ability to support multiple environments such as Dev, QA, Stage, and Production simultaneously.

We wanted a flexible CMS that does not require manual upgrades every year. We wanted the content to be hosted in the cloud for easy access.

Really responsive team, frequent updates, super flexible

Missing some controls, for example, dates, numeric fields and more like that would be a plus.

It doesn't really solves a problem, it is just super fast to build and structure your data for your website. It would take a lot longuer to build it custom.

Kentico Cloud has a great sdk that makes it super easy to implement

The CMS UI could use some help with tables, but otherwise meets my needs.

I was able to convert an existing Wordpress site over to a Kentico Cloud site for a client. They now have fuller control over the look and feel, while still maintaining the ability to manage the content on their own.

Defining content types, authoring the content is very clean and elegant. Easy to use Workflow, and Publishing options.

1) Unable to define Base Content for Content Types 2) Custom User Interface Controls in Content Authoring

Define content once and use it across multiple front-end applications including mobile apps. Saved a lot of time and avoid duplication.

Kentico is very communicative with their customers and will always look out for the best for their users experiences

Some updates take a little longer than I would like

Our website has been easier to write/edit new content, and it allows us to get the fastest and best quality out of our content

This allows for quick collaboration across most devices.

I am not sure if the features will support image editing.

It takes away the technical challenges of running a CMS. You don't have to worry about rewriting code.

The approach somehow resembles Kentico EMS and this makes Kentico EMS users almost right at home. The user interface is fast and easy to use. The creation of content types is easy through the drag-and-drop functionality. It can be easily integrated with different technologies. Also, the new features lifecycle is short and agile making it a very fast-changing product.

I think that the pricing structure is simple and the first price level might be considered as expensive for smaller installations. Other than that I would love to see some options when adding assets. The single level might be a problem for a large number of assets.

Kentico Cloud can be easily deployed making it a great start for having a headless CMS installation. The fact that the content is cloud-based removes the hassle for administrators to maintain an extra database/system for content management. Since it works with multiple development environments it can be used to deploy multiple types of application ranging from websites to mobile applications.

As a full stack developer a tend to give more value to how much effort is needed to integrate into additional platforms. Easily configured webhooks, well documented and easy to use feature rich APIs makes Kontent.ai one of the most enjoyable platforms to create integrations for. With minimal effort I've been able to create an automatic translation service, an Algolia indexer and a few other integrations. In all cases the ease of implementation of Kontent.ai's suite of APIs was the least painful aspect. It's truely a joy to develop for. It's GUI is simple yet powerful and I haven't heard any negative remarks about Kontent.ai from the contents I've trained on the system.

I'm not the biggest fan of their payment model and wish some aspects could be increased or decreased based on needs. It's easy to have content model bloat or overly complex models because of variations. I wish there was a way to conditionally show or hide certain content model fields and content models.

A centralized source of content that can be served on different platforms. Ability to create new capabilities around content.

The simplicity as well as the experience when you're on the platform. Everything is easy to find and navigate to, and their knowledge base is full of valuable information. Their support is also rapid and has always provided a stellar answer.

So far, I have not been able to find anything negative, what I expected to work is working as it should. I cannot think of any improvements that need to happen.

We have efficiently created multiple websites in only a couple of months that would have taken us years to do in our previous platform. The price point is also much better than what was out there on the market.

The platform is user-friendly and it is easy to learn how to navigate it. Our team manages multiple websites and multiple external vendors, and it is easy to manage different accesses on the projects. It is great to be able to develop new code that is available for each website but to be able to manage each one separately, so you can push a new functionality on one website and not the other. Setting up personalized workflows has been great as well to help the management of new content production and to avoid things getting published by accident.

No downsides found yet! Our team needs to learn to manage comments and tasks better, but that is not on the platform, we just need to set better internal processes.

Kontent has helped us in terms of development, as it is much easier on the production side to manage and improve existing websites than it was with our previous CMS. We don't feel "locked" in into an existing structure, we can mold it to our business's evolving needs.

Well thought out UI, searching and filtering content is easy, robust workflow tools, and plenty of documentation when starting out. Content types and items are easy to build and Web Spotlight provides a visual representation for users who are more design-focused.

Unable to get advanced asset management without adding more to your subscription.

As with many headless solutions, one of the main benefits is the flexibility to use whatever technology is required for the project. We were able to get content creators up and running in parallel to design, speeding up the process of the build.

The ease of using the system. Everything is where it is supposed to be and easy to navigate

The fact that once you start editing and bring a copy from another language you cant go back to the original draft that is published

Web updates and adding diffrent languages

I love the ability to separate the design of a webpage from its content so we can fully focus on a content first solution. The user interface is very easy to use and I get many compliments on it.

The ability to govern the system is lacking unless the subscription is upgraded. I have an enterprise-level subscription but still can't manage the system by collections.

We are solving the issue of a content first model. I love that it also supports .NET which is what we use here at DDI. The image API is also fantastic and saves a ton of time.

documentation and flexibility of the application

I feel like the application is quite limited sometimes when getting information based on hierarchy.

I am managing content based on hierarchical pages. Pulling information for a specific page is pretty good but when traversing through several levels, it becomes tricky.

The preview functionality is excellent. Also the ease of reordering blocks

The method of discarding versions could be a bit easier. I worry about forgetting to discard a test version.

We have multiple region sites each with some similar content and some unique. Maintaining just one copy of the common content is making life easier

The visual website editor in combination with a headless CMS, is very powerful and easy to understand. It makes creating new sites a breeze!

The interface could be slightly cleaner at some points.

Landing page generation

Web Spotlight is a great feature to preview your content

It is easy to use but sometimes feels slow.

Nontechnical users can create landing pages easily without a coder.

ease of use and management of content in Kontent

It doesn't allow for as many customizations

Marketing teams ability to manage and update content

The SDK contains many useful plug-ins which are straightforward to configure. It allowed my organisation to execute our digital strategy with few roadblocks and effective governance.

The pricing model is not ideal - Developer licences should not be limited to 1 month. It is too short of a timeframe to build out prototypes and test the full offering from Kontent.

We are solving the problem of having a "Traditional BAU" approach to enterprise CMS. We are trying to consolidate our content into a single source of truth and then feed it to our various customer-facing outlets.

Kentico had a great user interface and user experience on the front end. The other great thing was the ability to easily edit material in the backend on the CMS.

One thing I dislike was the reporting and the email part of the CMS. The email could have been improved. Another thing that could be better was the ability to add more plug-ins to the platform. Another thing that could have been improved was how events were created.

I currently no longer use Kentico Kontent. I have switched organizations. There were a ton of great benefits however. We were able to manage a lot of providers and physical locations within the CMS.

Kentico has some outstanding customization options and a relatively intuitive interface. We had some trouble finding Kentico developers but found a lot of help through Kentico's support team.

Unless you work in a big corporation or need to maintain large websites, you may find the price point for Kentico CMS too expensive. The biggest downfall is probably the steep learning curve compared to other CMS alternatives. To take full advantage of the system training and potentially certification are required.

Kentico helps us create, stage, and publish web content as part of a headless architecture. We're also using Kentico EMS to automate specific marketing campaigns.

It's super easy to have a running start.

The pricing can be prohibitive for some.

Moving to a headless, or Content-as-a-Service (CaaS), digital infrastructure model has undoubtedly accelerated our clients’ digital transformation. The ability to utilise the same content across multiple endpoints has been a game-changer for several brands that we work with. The pandemic has meant that communications and operational activities are increasingly having to happen in digital spaces. As a result, the efficient delivery of content to different audiences, and through different channels, has become even more critical to maintaining and increasing customer engagement. Utilising Kentico Kontent as the delivery tool for one recent consumer-focused brand meant we could fast-track development and deliver the entire digital product inside three weeks. It’s not about working harder when thinking about switching to a headless or CaaS model, it’s about thinking smarter and leveraging the opportunities on offer.

Slick UI, simple to set up for content distribution to various platforms, easy to integrate into existing systems

At the moment, I don't find any feature or functionality lacking in usual use cases. The previous versions have been greatly improved and I'm not having any dislikes about the product at the moment.

Separating content from the integrated system, allows distribution of content to hundreds of environments with small amount of effort needed.

The flexibility overall and the intuitive nature of the admin interface. It really seems that you have thought of everything!

Nothing, in particular, to report here with regards to feature set and capabilities. I think it'll just be a learning curve as we do more with Kontent. Also, the licensing cost may be an issue for smaller clients or non-profit organizations who are used to a more 'one and done' pricing model.

Distributing content across different ouch points n an organization

Support was pretty responsive, core service works well and is fast. API is powerful.

API documentation could be better. The system for managing multiple environments with the CLI tool for migrating between seems half baked. I got stuck in a spot where I basically needed to swap my "Development" and "Production" environments and had to write fragile code to migrate from one to the other.

Content management. Benefits are that our client had direct control over the content which meant we didn't need to slow down to get approved copy or content.

The ease of use of the CMS interface is the really good

It can get complicated in terms of no in line view of what you are doing before you publish but i think this development is coming soon

Currently it was bringing all our websites onto the kontent platform which means stability. Next is a personalisation plug in to help improve our user experience

User friendly, supports multiple languages, developers can edit/create new content types as needed.

Repetitive to update multiple languages; no way to update multiple languages at once.

Allows non-developers to easily update website content.

Kentico kontent is very user friendly and its a good one to learn more about content management system. Easy to handle and itwill help us to work more easier and quicker. Good application for the CMS hope new implementation will come in future to create new things.

Automatic saver if suppose the user did something by mistake it got saved automatically without warning

Good one no issues