Less Annoying CRM Reviews: 4.9/5 — Highly Rated

It keeps me laser-focused on tasks and meetings, allows for easy logging of all client histories, and does so with the friendliest dashboard I've encountered.

The inability to send meeting invites from within the app.

Facilitates streamlined daily workflow

I love the workspace section which centralizes my tasks and keeps my client engagement alive. The customer service is great.

Nothing I can think of right now. I will let you know.

customer centric follow ups and task lists. Easily available data for my network.

Less Annoying CRM has been easy to implement in our small business. I am very impressed with the responsiveness and customer service post implementation.

I have not come across a downside yet and hope LACRM will continue to evolve to meet customer's needs.

Centralized system to retain customer data, documents and track sales.

It's really simple to use and as well as keeping my Work and Private Life organised it drops me reminders. It also is easily accessible wherever I am. I use it combined with Calendly and it's seamless.

I can genuinely say there's no downside for me and with the new fresh look and feel I love it. There's always room for improvements but I don't have to think about them, I can honestly say it serves my purpose well. Also, on the rare occasions I have needed to contact them to ask a question they're not only available but a real pleasure to talk with & so helpful. Let me take this opportunity to say thanks 🙏

My whole schedule and notes are there and it's real simple to use and navigate. It has loads of simple functionality and even more that I am yet to utilise

I have been using Less Than for about seven years or more, and it has done almost all I want it to do. I'm an oldster who cut his teeth using 3x5s and building my database ( Rolodex) by hand. I needed to move up a century to send emails out and keep the email with the client. When I looked to see what was available, all the big names wanted too much money and were too complicated for my skill set. These folks have been very patient and helpful in explaining how their program works and getting right back to me- even after hours. Now, don't think that just because I can work with it, it is a lightweight. You would be wrong.

The only drawback I see, and they are addressing it, is to tie in the ability to see and be notified when someone opens the emails. I use another program to do that and must update manually.

I came from a world of 3x5s and Rolodex. The ability to input, find, update and keep emails is monumental for me. I didn't need days of study to learn this, everything seemed natural

I have been lucky enough to have been using Less Annoying CRM(LACRM) for 4 years. It offers our small business a lot for a very reasonable price. 1. It can be set up to send all your LACRM contacts to an iPhone. 2. Has lots of customization to collect the exact data you need. 3 Calendar integration. 4. Task lists and pipelines can all be color coded and customized. 5. Customizable dashboard is great. You can put the information you want onto your landing page with little ease. 6. Remote access from a phone and any other internet-connected pc. I find it vital for my work and would recommend it to anyone who is looking for a great CRM.

Some integration issues. It does not have some of the connectivity that some of the high-end CRM's offer. That being said it offers 95% of what significantly more expensive CRM's offer. The ease of customization makes any of these connectivity issues irrelevant.

It keeps my sales leads and follow-ups well organized. I mostly use it to keep my sales pipeline flowing smoothly. Tasks, follow-ups and sales reminders are all easy and customizable.

Easy to use. Less expensive than competitors. Great customer service

There is no downside for us and nothing more that we need at this stage

Keeping track of prospects and customers

I love the fact that I can customize LACRM to suit my particular reporting needs. Using this feature in combination with the Tasks feature, I've been able to keep on top of my marketing. Since I've been using LACRM, my income has more than doubled. I attribute that to having the tool keep me on top of my marketing. I no longer lose emails with important information. I no longer wonder what was said when because I use the Notes feature.

There's really nothing to dislike that I've found, and I've been using LACRM for more than a year. If there's anything I could change, though, it would be the look of it. It looks kind of clunky and outdated. That's just me, though. It's hardly a deal-breaker.

The main problem I had when I came to LACRM was staying on top of my marketing efforts. Tracking my efforts. Analyzing my efforts. I'm able to do all of that and more, and as a result, I've developed great relationships with my clients and have a shorter time from prospect to client because I can keep up with my marketing tasks.

What I like the best are: a) no annual fee, just a simple monthly payment, and it is a reasonable price b) LACRM helped me import my existing data c) all the features match my needs for a small team of people, although I am sure larger teams are good d) it is not annoying, it's simple and robust

I really cannot think of anything that is needed in LACRM, price and function are great. Maybe some editing of the standard forms.

database of customers and contacts collection of data from emails reminders sales pipelines increases my sales, especially when I am overloaded with following up with day to day business.

The best part about Less Annoying CRM is being able to access it anywhere I am. I can access referral information quickly and put in any updates I might have.

There is nothing I dislike about LACRM. It's a must-have!

LACRM allows me to access referral history at a touch of a button. I especially like the feature of bcc emails so they show in the referrals history. Keeps everything in one place.

The application is very easy to use because the organization is so intuitive.

For my usage, I cannot think of anything that is broken.

LACRM helps me to keep organized with who, what, when, and topics I have presented.

It's easy to understand and use. I don't want to have to work out how to use something as essential as a CRM system, it needs to work with me!

I don't ask it to do anything difficult - I use it for simple CRM!

To keep all my contacts in one place, and they can be segmented depending on what and who they are. less Annoying is my 'safe' of contacts.

Easy to use platform and customer service is always very responsive with a proper solution.

Haven't found a downside yet. Been a great experience.

Organization and integration with email is very imporant with my job. LACRM handles it seamlessly.

I like how simple Less Annoying CRM is to use. I have used another CRM in the past which was very confusing and to be honest i hated using it. Less Annoying, is what is says - Less Annoying

After using for a couple of months so far, i can say at the moment there is nothing that i dislike.

It means that myself and other users in our business can stay in touch and update each other without actually having to make calls or send emails. Any interactions we have separately with our customers can be logged and we can all see it, which saves a lot of hassle or information not being passed on etc.

I am so busy. I run two businesses a home and a family. Some days I dont know if I am coming or going. Less Annoying has helped me gain control of my work, managing enquires, tasks and bookings. Making sure that I don't forget task, remember important dates and keep on top of my work flow. I honestly think I would be lost without this system.

There really are no downsides. I find it easy to use and to set up.

Reminding me how far in a sales process I am. Helping me to remember all different tasks. Makes me accountable for certain tasks

I appreciated the video walkthroughs they provided during the free trial, so I could really see what I was getting into and if it would fit my needs (it did). Aside from being SUPER easy to learn and use, one of my favorite aspects is that I can separate my networking contacts/collaborations from my business leads. I love getting emails each morning with my task list.

It's simple, it's not fancy-looking - but it does the job and I couldn't be happier with it.

I hate spending money on tools I don't really need, so I was trying to keep all my contacts together myself. The result? I never remembered to follow up, I lost track of people, and my list got so long it was overwhelming. I finally decided to give this a shot and it was the answer to my prayers!

Ease of use. We invesigated and trialed various different CRM systems, most of which could do what we wanted but always involved a lot of work to get up and running. LACRM was so simple to set us , import data and use. The support is really good too, not that we have needed it much!

Nothing. We have made several suggestions for changes, some of which were implemented.

It keeps a regular track of leads and enables us to progress these efficiently. It also helps us keep in touch with customers who have not ordered from us for a while.

As advertised, fully customizable CRM without clutter. I tried some of the more expensive CRM's and my database was a mess with impertinent details, garbage and I spent more time cleaning junk than being productive. This literally takes all of that out. You build a CRM database that works for you and makes you productive. Super happy with this in every way.

I'd love an phone app but honestly if it would make it more messy like the big CRM's then forget it

I am more productive with this CRM. It's fully customizable.

The focused, easy to use interface means it's actually being used.

The increased productivity means the team expects more from me, so that's annoying : )

The integrations allow me to focus on lead development.

This is an intuitive, well-conceived and easy-to-use CRM product with outstanding customer service.

Very little. There are some additional things I would like to see added but LACRM are always responsive to requests and can often find a solution for the business-specific problem you are to solve.

Good team interaction and sharing of information.

They were readily available whenever I had a question and responded quickly, once with custom instructional videos.

The only thing I find annoying is on the mobile version; when you switch between windows, it closes the last file and goes back to the main page.

Easy access to client contact info and notes, simple mobile version.

Ease of use and affordability for our small business.

Some fields are uneditable. Not a big problem but can make some contact pipelines crowded.

As a small business mostly remote, it was difficult for all team members to be on the same page. This CRM has allowed us to improve efficiency

The UI is very intuitive and easily links to my Mailchimp account. I keep contemporaneous notes there, as well as attach important emails and contact information.

I haven't discovered anything that I would want changed.

Less Annoying CRM allows me to easily manage and keep up to date with my network.

Upsides are you can get everything into the program and it helps keep you on top of things and has all your clients info at your fingertips.

I need to schedule regular calls with the support to teach me more of the program's features besides the basics. I know there are more things that would help streamline my business .

All of my clients info in one easy place and I can email straight from the platform. It also keeps up with what I have emailed to them.

We have a water treatment business and have been using Less Annoying CRM for over six years. It is “hands down” the best CRM product I have ever used. It does everything we need and more. We find it very intuitive to use, and it allows us to stay on top of our customers and projects. With emails, notes, documents and history all associated with a contact and company, it is easy to keep on top of our daily communications with our clients. Follow-ups and reminders are a breeze to set up. In my opinion, the most valuable aspect of Less Annoying CRM is their customer support. In today’s world, speaking with a knowledgeable support person is getting harder and harder. With Less Annoying, if they don’t answer the phone when you call, they return the call in a matter of minutes. You will be speaking with a person with intimate knowledge of the product. The Less Annoying phone app is also beneficial. My entire client base is with me when I am away from the office. As you might guess, I couldn’t recommend Less Annoying CRM with anything but the most favorable terms.

When I first started using Less Annoying CRM, there were some areas I felt needed attention, but as they are constantly improving the software, this is no longer the case. They listen to customer input.

It allows me to stay on top of a diverse customer base and associated projects.

We are truly amazed at how easy and intuitive it is to use Less Annoying. The confusion is because it's hard to understand why other platforms have proven to be so difficult for most of our people to use on a regular basis. As we continue to learn to utilize all of the tools of the platform, members of our team expanded their daily use - in the past on other platforms it was difficult to get them to even open it up. Thank you!

While the rest of my team does not miss the tools, I think the one thing that I am hopeful you will add is the connection to the Internet to pull in data about prospective partner companies.

EVERYONE ON OUR TEAM IS USING IT!

Less Annoying was so easy for me to pick up and use. Very intuitive. I think the tool is very well thought out. The most impressive thing about Less Annoying is the customer service. The team is very responsive and answers my questions thoroughly.

I can't think of a downside to using Less Annoying.

Less Annoying makes it easy to organize information so that it's easy to find when needed.

I like being able to record client notes "on the go", I can record updates using my phone and they are instantly included into my client's database.

I don't have any dislikes about Less Annoying. It is exactly that: LESS ANNOYING

Less Annoying puts all of my client data in one place, available when I'm on the move and at my fingertips. Easy to access, easy to update and easy to use.

LACRM is easy to use by non-technical users. It allows emails to be automatically posted to customer accounts. It has helpful reminders to follow up. In my opinion, it helps overcome the biggest barrier to CRM systems - getting users to use them.

I least like that I still have to fill our some things.

LACRM helps us with follow-up to target customers.

Well, the price can't be beat. I've looked at other programs to help me track customers, store critical information, and keep me organized. All much more expensive. And for my needs, which are pretty basic, the software is perfect. For those who need more powerful tools to market to customers, those are there, too.

Nothing. Again, for my needs, it works perfectly.

I am terribly disorganized. Very creative, very chaotic with details about everything. LA CRM helps me track the most critical information -- my customer base. Easy to add, edit, access. And there is so much more which I know I haven't tapped into. But for me -- I don't need complex, difficult stuff; I need simple -- I absolutely love this software.