Reply Reviews & Product Details

I like how intuitive it is. It has everything you need in one platform for cold outreach, and it's priced competitively.

I haven't found anything to complain about at this point.

Reply solves the problem of creating, organizing, managing and tracking outreach to leads.

Everything in one platform, it's user friendly, super easy to use and has amazing features.

Nothing at the moment, i found everything i needed

sending mass emails, tracking its performance, ABC... testing, useful reports

We were desperately looking for a solid/reputable cold emailing platform that was better than what we were using before, Yesware. We completed multiple demos with multiple companies including Mailshake, and Outreach. Ultimately, Reply.io delivered on a few important needs: -Email warm-up -Email validation -Cross-collaboration UI for team management -Good customer service

Nothing comes to mind. There are always slight improvements they can make. What's great about Reply is that they take our feedback and execute on those changes we suggest!

Growth - Generate more revenue, more demos, and more interest/awareness. Reply.io is extremely user-friendly. Setting up outreach campaigns is easy. The reports make it easy for me to track performance and my team.

everything you need in one place, makes life easy

they removed the warmup feature and turned it into a separate product. Disrupted out workflow and increased costs

sending personalized emails at scale, reporting on success and general email automation

It's simple yet has a lot of helpful features. Compared to other software I use for my business, Reply has an excellent price point. Also, while the support database is incredibly helpful in answering most of my questions, the online chat feature and customer support professionals are always quick to respond and resolve my issues each time.

Sometimes it can be buggy, like when I try and scroll down my sequence list. However, this may be due to my non-updated web browsers.

Scaling my email drip marketing campaigns. It saves me a ton of time and helps improve my outreach tactics by leveraging data.

Reply has a short learning curve to get a basic campaign running. When you want to get more advanced the tutorials and support take the hassle out of that. Being able to build email templates makes creating multiple campaigns a breeze. You will be able to see which of those campaigns is a winner with Reply's tracking and reporting features.

I have enjoyed using Reply and the few minor issues I had were resolved thru support quickly. The self-help collection of articles and videos still needs some filling out.

Most email platforms frown on or don't allow cold email campaigns. Reply enables me to run cold email campaigns with the automation and analytics features needed to find leads and convert them into clients.

Very convenient to have many channels in one place with all the data. I like the new features and the speed with which the tool is being developed, adding things like Linkedin automation and lead database.

Can't say that I dislike something, keep up the good work!

Really helpful in automating omnichannel outbound.

Email sequenes and stats from the different templates. In addition, it's simplicity is awesome, anyone can create different templates and sequences to boost their b2b sales.

I would improve the stats side and also integrate one dashboard that controls all your different campaings at the same time, so it could be easy to know in which step is every sequence. In addition, it would be awesome if the tool could differentiate between a refused email or a accepted email.

Whenever I have a problem or a question, it last seconds for reply to get an answer for me.

the fact that it just works, when something falls over or doesnt work it reminds you and is a simple fix.

There honestly isnt. once you understand the UI its so simple

95% reduction in manual admin time.

I've been using Reply for some time now and I'm very pleased with the results. The software is incredibly user-friendly and the omnichannel capabilities are unparalleled. It's easy to create campaigns, monitor progress, and receive detailed analytics. Reply allows me to maximize my email marketing efforts with ease. Highly recommended.

I've been using Reply for a while now and I'm confident in saying that it's one of the best contact management tools out there. It's user-friendly, and easy to use and it has all the features you need to manage large lead lists. The Pipedrive integration works well and importing contacts is straightforward. Contact management is fast enough, though some improvements could be made with filtration capabilities within the app. All around, Reply is an excellent tool for managing contacts efficiently.

I recently started using reply and I can honestly say that it has revolutionized the way I approach my marketing efforts. It's the perfect all-in-one tool for any modern marketer, providing a suite of powerful features such as email automation, omnichannel marketing capabilities, and more. Highly recommended.

The interface is super easy to use. It also helps if you're having email deliverability issues. I was previously using another service which caused me to have deliverability issues and I stopped having problems wth Reply.io. The interface for customizing messages is super easy, and the campaign management is great.

I have nothing bad to say about Reply, it solved my issues.

- Email deliverability was an issue Reply helped with - Overall campaign management is much easier through Reply

This is one of the best all-in-one marketing automation tools on the market. It has robust and easy-to-use email marketing capabilities while also providing facilities for omnichannel marketing (i.e. WhatsApp and Linkedin automation).

There is not too much to dislike! However, importing contacts into the application can be spotty at times. The Pipedrive integration used to be not so good, but it works relatively well now. Contact management for large lead lists can be slow at times (i.e. the application itself slows down), but the speed is not too bad. Contact filtration capabilities could be improved on in the app.

Reply is resolving our marketing automation at scale issue, and it is doing a wonderful job of helping us improve our sales and marketing workflows. With Reply we can reach out to and make connections with large numbers of leads with less effort.

We've been searching for similar tool for a long time and Reply is the only tool which has everything you need in one platform: email search, unlimited sequences, different integrations.

Sometimes we face with some bugs, but customer support works quite quickly and all our problems have been solved immediately.

Reply has everything we need for our marketing. It allows us collect emails, create marketing campaigns.

From all tools that we've tried Reply.io works the best. We have consistent flow of replies and instant and detailed answers from customer support, in case we have have some issues. The tool also has extra options to improve email deliverability and avoid spam folder.

Sometimes, Reply extension is stopped extracting emails because Linkedin notices this and blocks account. The rest works well.

It helps us gather emails of our potential customers from Linkedin profiles automatically, which saves us a lot of time on getting qualified leads.

Really simple to use and get the hang of setting up sequences. The support has never let us down when we've had questions and as long as you stay in the standard limits, emails go out without an issue.

When you get to the point of having lots of sequences and different industries you're targeting, there could be some more automation but you want to manually be involved in those processes anyways so no real complaints.

Streamlining email automation and communication to prospects and clients. We've been able to quickly scale and only need one person to manage over a dozen email accounts.

Setting up sequences is easy and tracking everything makes the tool very effective.

I would like to add more than 25 contacts at a time from the DATA tool, that is awesome.

Automated email saves me time and provides me with a tool I can use daily.

Reply's drag and drop email sequences are genius. It's not only quick and easy to set up and edit later but the sequence steps Reply offer have improved our workflows. Everything is a lot simpler now.

I have to pay to verify email addresses in our database. Not a big deal as it's relatively inexpensive, but it would be nice if verification was built-in to sequencing itself.

We are benefiting wherever an email sequence is necessary. We use Reply for everything from email marketing to candidate experience and employee onboarding. There's more to Reply than sending emails, so other steps like Tasks, Phonecall or LinkedIn Message have enabled us to automate many different processes that require a variety of tools.

Very simple and intuative to use. Setting up a campaign can take just a few minutes once you have a list, then tracking the responses to the campaign is both simple and comprehensive.

I've learned to keep the numbers down in a sequence so that it works through the sequence quickly....with larger lists it can take weeks toget through the seqeunce

We used to make a lot of phone calls to try and generate new business, with reply we no longer have to do this as reply is effectively reaching to more people than we used to with phone calls, but without the effort

I like the simplicity of setting up campaigns. It enables me to stay on top of my top leads with the convenience of replying to responses right in my gmail. The salesforce integration is also clutch.

The only downside is that the only trigger for keeping a lead in a campaign is "if no reply." It would be awesome to have a few other triggers that can route people into subsequent campaigns based on the type of reply. Perhaps this could be done with a gmail integration that allows you to tag an email response to route it to the campaign of your choice.

We have a lean sales team, so we don't always have the bandwidth to stay on top of leads that don't raise their hand. Reply allows us to nurture leads easily, and the tool is easy to retool as business needs change (as they often do in startups).

-the on-boarding was very helpful, as I had no previous experience running e-mail campaigns -the technical support is always there and gets the job done — they are very responsive and kind -the business is always adding features

-there are occasional brief instances where a particular feature will go down, but these have been quite few and far between of late; the platform's reliability is much improved

-simply put, I could not run my operation with reply.io — it would be far too cumbersome a task to manage e-mail sequences manually