Unclaimed: Are are working at RingCentral MVP ?
RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-effective video conferencing tools along with its collection of contact center solutions. The platform was built to support the needs of modern mobile and distributed workforces through features that facilitate better communication and collaboration between teams. Unlike legacy systems, RingCentral MVP is designed to run completely online. The platform is purchased, activated, set up and managed all online making it easily scalable depending on your company’s needs.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare RingCentral MVP with other popular tools in the same category.
RingCentral meetings is easy to navigate. The host shares a meeting link or meeting ID number that the attendees can follow or type in. Once the meeting is accessed, you're prompted to join with video and microphone on or off, and you can set your default preferences. It is an easy way to host a large virtual meeting. Muting your microphone helps reduce background noise while the host or another attendee is speaking.
I found creating a meeting to be slightly confusing the first time doing so. I did two test meetings prior to the actual meeting i was hosting to ensure it was working properly.
During the pandemic, our company was unable to attend meetings in person. RingCentral allowed us to continue to participate in our normal meetings from home or from our individual offices. We also were able to utilize them for "home visits" since we were unable to go to our client's homes. This was more personal than a quick phone call. Our clients enjoyed being able to see us and communicate as if we were there.
RingCentral is simple to use and offers the security our organization needs to meet with staff and clients. We are also able to host webinars where attendees can preregister.
I like all of the features although there is a limit of how many people can be on the call unless additional licenses are purchased.
It's simple to use and secure. It allowed our staff to meet during the pandemic. We have even been able to use it to host new hire orientation.
I appreciate that Ring Central Meetings is easy to use. The scheduling tool is friendly and makes collaboration a breeze. I appreicate being able to record directly to my computer and not to the cloud where I have to download later. It would be nice to have a feature to record directly to our own cloud environment (google folder).
Ring Central is a great product and I do not have any negative feedback.
Quick collaborative video conferencing.
Some professors prefer to use RingCentral over Zoom in my doctorate of occupational therapy (OTD) program. The interface is very similar to Zoom, so I like the familiarity and ability to chat with professors and other students either individually or to the class.
RingCentral is not as known, so I found it inconvenient to download more than one app for online classes. Also, when I had a poster presentation for my research (which is normally in person but on RingCentral this term due to the COVID-19 pandemic) , I had to make clear to my family and friends that wanted to attend that it would be on an unfamiliar app and to set it up beforehand. However, this is not a major issue.
Due to the COVID-19 pandemic, online learning is on the rise. RingCentral makes it possible for educators and students to continue learning.
When we have issues, I like the range of support options and teh majority of my support interactions have led to first call resolution.
Sometimes, first line support is less knowledgeable than I think the can or should be.
We went to a virtual office environment 5 years ago and RC was key to that. Having my business phone be at my desk on a "hard" phone AND on my cell phone, with the ability to swap a call back and forth, has been great.
With our entire staff being remote over this last year RingCentral has made that transition much easier. We were able to download the app on our mobile phones to continue our meetings and calls with out work number. Being on video for all our meetings has made the distance much more manageable. I have also enjoyed the ability to read the voicemails and receive and send text messages on the app. Our team has made a fun game out of the virtual backgrounds during the video meetings.
Honestly, RingCentral has been great and I have no dislikes that I have run into in the last year of being out of the office.
We have been using RingCentral for almost two years and over this last year we have learned way more about the system. Using the video during meetings is a job saving tool when talking to team members or clients. It makes the conversation feel more personal and we are able to continue business with the social distancing guidelines.
I like the quality of their technology and their customer service!
I've been using them for about 3 years. I don't know what there is to dislike. They do what they say they do.
They supply my telephone and video conference needs. Because we're not a huge company, their customer service is there when you need them. Sometimes it takes too long for them to answer their phone, but when they do they really try to help and they do help
The meeting scheduler is intuitive, links with Outlook and allows us to easily schedule all our needs. The video meetings work just like other products and frankly mirror the functionality of Zoom.
I think the invitation to users outside of RingCentral should be a bit more clear. We have some clients having issues with logging in because of the difference from other platforms, I imagine as more people use Ring Central for video meetings the better it will be. The phone conference feature is only on the phone application, I wish it was on the desktop version as well.
With working remotely the entire phone system, video system, etc. being cloud based has made it easy. We no longer need multiple other programs and use only Ring Central. One number, One account, one login any where and any time.
This is a full suite service that we utilize. I'm so thankful that we were using this prior to a global pandemic, as we already had this in place to quickly shift to remote internal/external meetings and demos. We also utilize the VoIP feature which is amazing for calling from my computer and our CRM.
If there was anything I dislike it would just be the brand recognition. Right now everything is "ZOOM" and when you tell someone you'll send a RingCentral Meeting, they don't fully understand what you're saying.
We're able to do everything 100% remote. Meetings, presentations, demos, etc. The ability to be virtual is fantastic.
RingCentral Meetings takes into account simple creation and hosting of virtual meetings, with an assortment of alternatives, remembering booking for sake of others. This software is extraordinarily simple to utilize, works over different stages very component, rich brilliant help, Cloud based, savvy contrasted with a facilitated on arrangement. The meetings function admirably. They are anything but difficult to plan. It has ended up being an astounding alternative when settling on video decisions since it has a genuinely basic interface to utilize, and the audio and video quality are great, which permits correspondence to be liquid all through the discussion. It permits to settle on accounts of the decisions in, in an extremely viable route since it gives the choice to pick if need to record just audio or video as well. The virtual backgrounds, supportive these are if have a not exactly ideal telecommuting climate. Snap a picture of tidy up lounge room or office and utilize that as virtual foundation.
RingCentral Meetings being in the screen sharing function, the sound made by the mouse while clicking any component on the screen is exceptionally noisy, which is fairly overpowering for the remainder of the participants in the gathering. There doesn't appear to be a simple method to remember a connection for email to open legitimately to a RingMeetings meeting. The connections take to the Ring site, download a customer, and then dispatch the customer. It isn't cloud based which is a little bummer. Participants often experience difficulty joining the gathering. The headings are additionally not very clear. At the point when issues emerge, Ring Focal help is totally futile.
RingCentral has an instant messaging and capacity to call from the application to telephone numbers. The interface is easy to utilize and permits our workers to have meetings inside with one another and remotely with customers. Based on Zoom innovation, Ring Focal Meetings is a coordinated video conferencing instrument that permits to oversee video conferencing on the fly, or timetable future dates for forthcoming meetings and online occasions. Simple to utilize, in any event, for the individuals who are not technically knowledgeable? Innovation generally is steady.