RingCentral MVP Reviews & Product Details

The suppport ring central offers is the best

nothing, i would reccomend ring cenral to all business

ring central was very helpfull wehn setting up the service, they have followed up several times asking what they can be assitance with.

The team at RingCentral has been dedicated to assisting us to the very end. We are still dealing with just a couple of numbers that need to be ported and they are hanging in there and assisting every step of the way.

In testing, the IT team did not think that the video conferencing feature was as robust as Microsoft Teams. They did not like that the chat in the video meetings wasn't easily available after the meeting was over.

RingCentral provided a more stable VoIP solution than our previous provider. It has increased our phone uptime.

RingCentral is easy for employees to use. The apps are available for windows, mac, android, and iPhone, and they work very seamlessly. I wasn't able to find another platform that can centralize all phone, SMS, and fax needs in one app and connected to one phone number. It is also easy to add new users, provision deskphones, and send faxes using the Ringcentral desktop app's virtual fax printer driver.

There lacks option to use multiple caller ID's from deskphone. For example, other systems let me configure an outbound dial prefix which sets the outbound caller ID accordingly. i.e. dial 9+ the phone number for the main company caller ID, and dial 8+ the number for direct line as caller ID. Also would like to have shared voicemail functionality in RingCentral (general voicemail box that can be applied to several users). These options are not yet available in RingCentral.

Centralizing phone, SMS, and fax communications to one platform. Allows easier communications with clients and mobility because of the ability to move calls from deskphone to mobile app to desktop app etc.

Ring Central has streamlined so much for our company. The transition experience was the best ever.. a knowledgeable team from start to finish! The system is extremely user-friendly and has valuable features to meet everyday needs from voicemail to virtual meetings.

The downside was on us for waiting so long to switch to RingCentral.

Cost-effective in bringing our needs to one platform for IM internally, voicemail, virtual meetings, and the ability to support webinars.

The convenience of having users in multiple locations commuinicate via one platform is critical for my business.

Ring Central is incredibly robust--I often require the assistance of their support staff to add users or complete certain technical tasks in using it.

Ease of communication from users in multiple countries.

We came from Nextiva and it's like night and day. RIngCentral has so many excellent features. The set up was fairly easy, and the Customer Support team is really outstanding. I'm able to do almost everything on my own via the Admin Portal, which cuts down on the number of times I need to contact support in the first place! The calls are excellent and we don't have to worry about dropping/failing calls. If you're on the fence at all, please take the plunge! I'd recommend this to anyone who needs a VOIP system. We were even able to assign numbers to our virtual assistants that are helping us from outside the US. When I was using Nextiva, it felt like I was being told "Sorry, we don't have that feature" on a regular basis. With RingCentral, it's always been "Yes! Here's how you do that." I can't say enough good things about the platform. We absolutely love it! Getting all of our team registered on the TCR campaign was very easy as well. We should have started using RingCentral sooner! We use it every day, and the easy in which we could integrate everything was seriously impressive.

I honestly don't have anything to add here. I've yet to ask for a feature that wasn't available!

Now we have all of our team under the same umbrella. We can call and text, so my staff no longer has to use their personal cell phones. This cuts down immensely on the team being bothered after hours, and being able to record all incoming and outgoing calls allows us to protect our team if there's ever a discrepancy about what information we provided. Being able to text has also been a godsend, as we are able to communicate with our clients in the most modern methods available. It's such a fantastic platform!

It's a beneficial application, that helps me to communicate with my customers, it always has a good connection and a bunch of tools that can be integrated into other software you are using.

To be honest I'm pretty happy with the service that RingCentral provides. Maybe need to add more "lines" that I can keep on hold? But, I'm pretty sure it can be solved.

As a business, we have to have an opportunity to get in touch with our customers very fast. RingCentral provides this service and it's really great. We are happy, Customers are Happy.

The most helpful thing about RingCentral MVP is the extra workload it relieves myself and my staff of. It keeps track of each call that we make, and it cuts down the amount of time we spend tallying calls.

I don't have anything bad to say about RingCentral MVP.

I haven't experienced any problems with RingCentral MVP. The benefits that I have realized are automation and ease of use. My staff activity has increased since they are able to make more calls.

I love the ability to fax and send things like messages to our clients through the web app

Probably the fact that some of my faxes i send dont show up anymore after a certain time period

im NOT SURE ABOUT THIS ONE

The usage. You can literally almost do anything. Their staff is super helpful too. They can make anything you need to happen, happen. No problem! You do get what you pay for!

There's not much I would say that I don't like about RingCentral. If I ever have any problems, my account manager or the IT staff is usually quick to resolve issue.

Ring Central MVP has set up so many phones, I can't even count them all. Set up groups so that I can have one log in with mulitple offices. I honestly don't know how I made it is far as I did using VOIP phones and didn't even know what RingCentral was!