RingCentral MVP Reviews: 4.0/5 — Solid Choice

We use RingCentral as our company lines. Employees are able to see a call come through on their computer as well as it rings simultanious on their cell phones. Employees can easily answer on one device and switch to the other mid phone call. The ease of RingCentral is unmatchable.

The cost unfortunately. We wish it was cheaper. It's hard for a start up company to afford it.

We don't have to blast our personal phone numbers to our customers. We are able to have a business line without the hard wiring.

Complete flexibility with respect to telephonic communication. Plus, the auto-announcement has led to a virtual cessation of unsolicited sales and robocalls. Being late-comers to VoIP, we needed some hand-holding from Customer Support -- always obliging and thorough. This allowed us to get up and running very quickly. The Ring Central cell phone app affords us complete access to our phone system from just about anywhere, and transcription of voicemail messages has proven to be extremely useful.

I wouldn't exactly characterize this as a dislike. Ring Central is so feature-rich, I have a feeling we are probably missing out on something that might prove helpful, if we knew what it was. Unfortunately, the press of business and the lack of time has prevented us from digging in further.

Comprehensive telephone communication are far better using Ring Central than with any previous provider.

I like the text, and efax functionality.

time to figure out compliance for new features I do not need.

It has improved client and tutor communication.

I love how versatile RingCentral has been. We have been able to condense three different platforms into one.

I think the biggest thing would be adding contacts for the company and it only adds them as a personal contact.

We are able to track everything and make sure people are actually doing what they are supposed to when working and ensuring it is done ethically and by our standards.

Ability to roll phones to different users, voice to text option, texting option, voicemail notificaiton, ability to use app from personal cell phone for business calls, decent customer support.

Changing versions with little knowledge of how to use the new platform. It sometimes requires a little digging to find what I am looking for. Lots of uses that I am not familiar with. Little/no training. Most knowledge has been trial by fire.

No current issues.

Ring Central can be anything you want it to be. However they tend to change their menu's quite a bit and there is always a learning curve when that happens. RIng Central's tech department is great with explaining how everything works. They are very patient and are very eager to make sure you are completely satisfied.

To get through to a person, you must go through too many automated questions and they try to get you to use their automated system which is a total waste of time.

Being able to answer the phone from anywhere with the app

Best thing about RingCentral MVP is i can use this everywhere in my phone whethere its android, iphone or in my pc or laptop.

Mobile application gets logout in the phone if you do not use it for few days...

I think RingCentral provides best quality VOIP services and also you can use it from anywhere as long as internet is available that is very much solving our problem is we were earlier using PBX server which was connected through multiple VPNS and there were call quality issues and out of office network we had to connect VPN.

It is so easy to implement, use anytime anywhere, and integrate into CRM. The support team is generally helpful almost all the time. It has a lot of features at an affordable price.

How it uses up a lot of connectivity bandwidth.

How it supports queueing which we need.

Having everthing in one location for meetings etc.

The ease of the app could be improved to flow better and find things.

Giving mobile abality to us and having eveything on one platform

quick response when we require to meet a different standart.

nothing really. MVP is a great product, well serviced.

It provides an affordable solution and quick set up to meet our needs.

I live in an area where there is no cellular service. The cloud phone ability allows me and my staff to stay in touch and receive business calls no matter where we are.

Learning how the stem interfaces with your current system is a challenge, but is met with a really high quality service department.

It brings together communication that cannot be found in just one package.

Our company has used RingCentral for nearly 10 years and could not be more pleased with the dependable, affordable service. It has met all of our telecommunication needs, especially during the pandemic. The customer service is outstanding and we highly recommend RingCentral.

I can't think of anything that I dislike about RingCentral MVP.

Having a centralized phone system is important for our small business and RingCentral met those needs in a dependable, affordable manner.

The easy of use to access a large number of features

I wish there were more numbers available in my area code for my fax line.

Cloud infrastructure based phone system.

I like being able to use phone, fax and text! And the ability to fax, while I am on the phone is a GAMECHANGER for me!!

really, nothing at this point....it is hard to complain about much

I have to fax Forms to the IRS while I am on the phone, and being able to do that all from my desk, without having to get up and go to the fax machine, while the IRS Rep waits on the phone is a gamechanger for my practice!!

I am pleased with the customer service, I have used their assistance a lot this year, and have appreciated every person that has helped me. I do like the direct line, I have had a few different phone numbers given to me, but receive faster assistance from what i believe is a premium line.

The online search system has not been very helpful, it is either outdated, or the search words/keywords need to be specific to what ring central would identify. If I am trying to find help on something, I need to know exactly what it is called before I can search it. Even so, I have been on a help page that gave me directions that would never have worked, I looked for so long to find the items it was suggesting, and I never would have found them on my own. I needed to have a person walk me through the steps, it was much more complicated than outlined.

It is consistently making phone service easier and more reliable.

Quick technical support Very easy to use

The price of the licences Can be tempromental

Help our clients

I find that the service easy to use and always helpful

We currently do not have any dislikes, maybe in the future we will have some better feedback

Phone system is easy to use, manage and adjust if needed

Easy to use. Call quality is good. The customer service is outstanding. The features are wonderful. It saves us money and was easy to integrate and implement.

I don't have anything that I don't like at this point.

Our previous provider was creating issues with our technology. RingCentral has solved that issue.

It is an all-in-one platform. Makes getting in touch with my colleagues simple.

Sometimes features change that I'm not aware of. However, Customer Support is always helpful!

I don't have to use multiple platforms for different features. RingCentral MVP is a one-stop shop!

It's so convenient to be able to send a fax and receive them in record time.

Sometimes it doesn't send enough attachments

Convenient to use fax services

Integration with Jobdiva. Better call quality and can sent text also.

All good. There is nothing I dislike about ringcentral.

Can call Internationally over VOIP

Easy to setup and use, great customer support.

I havent found any issues that I would put under Dislike.

It allows us to integrate existing cell phones to a call tree rather than purchase desk phones that typically sit un-used.

I like the ability to switch between a physical phone to applicationt to computer. The ability to log in from anywhere in the world and stay connected to your business. Easy to log in, great customer support to get to a representative easy. The flexibility to move things around as needed and hand over phone numbers is great for continuity from on employee to another.

The only downside I see is that it runs on data and when data signal is poor, your Ring Central connection is poor.

Accesibility to info of your phone from various devices.

IT CAN BE INTERGRATED EASILY WITH MOST OF THE ATS FOR E.G JOB DIVA

SOME TIME THE CONNECTION IS NOT STRONG ENOUGH

RING CENTRAL HELP ME TO CALL MY CANDIDATES PROFICIENTLY

I like how we can easily make calls and connect with people in US and also connectivity is really good.

There's nothing to add in here yet because im getting all my work done by ringcentral. Only if budget could be a little lesser.

Ring central's conference calling really made it easy for me to connect my client with the manager and consultants. This is saving alot of time.

Easy to use, user friendly, It's calling and texting featurs are very good.

There is noting which I really dislike about it, however if composing text option would be on header that would more easy to use.

Helping to connect with the people in easy way.

I like that they have the all in one model. My company uses them for phone and fax and it works great! We can all work remotely and still remain on the same phone system.

There isnt anything that I dislike at the moment.

Working remotely Fax remotely.. It benefits us because we don't have to be tied to one location we can work all over the metroplex.

easy to use, good value for the money, can transfer an existing phone number to it

requires scanning like emailing does. oh

portability

It's so smooth. And so professional and easy to set up.

Nothing honestly. Everything is very fluid.

Answering the phones and getting more calls booked

RingCentral MVP is a game-changer. This platform seamlessly merges innovation, efficiency, and reliability, which made it a standout choice for us. Being on the team for the initial set up thene being the expert has really meant that I have done a deep dive and experienced the system in full The user-friendly interface is super easy to navigate and is seamless. One of the standout features for me is the flexibility. With its mobile app, no matter where I am in the world I am easily contactable with communication options to the business at my fingertips. Customer support is second to none, anything that is logged is followed up and updated regularly. Overall, RingCentral MVP is brilliant. Any business that is looking for a new system shouldnt look any further than RC MVP

I would like to be able to customize it a little more than what is offered

Connectivitiy, living in a world of online RC MVP keeps us all connected seamlessly with no issues