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Salesforce Platform Cloud Platform as a Service (PaaS) Software logo
Salesforce Platform
Empower Your Business Growth
4.5
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Salesforce Platform Reviews & Product Details

Salesforce Platform Overview
What is Salesforce Platform?

Salesforce is a cloud-based software designed to help businesses find more prospects, close more deals, and provide customer satisfaction. It is a complete suite of products, that unites sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping the business grow relationships with customers and employees alike.

Company Salesforce
Year founded 1999
Company size 10,001+ employees
Headquarters San Francisco, California
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Salesforce Platform Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Salesforce Platform Features
API Management
Auto-Scaling
Backup and Recovery
Code Repository Integration
Container Support
Continuous Integration/Continuous Deployment (CI/CD)
Cost Management
Customizable Workflows
Database Management
DevOps Tools Integration
Event-Driven Architecture
High Availability
Hybrid Cloud Support
Identity and Access Management
Integrated Development Environment (IDE) Support
Load Balancing
Logging and Tracing
Message Queuing
Microservices Architecture
Monitoring and Analytics
Multi-Cloud Support
Multi-tenancy
Networking Capabilities
Resource Management
Scalability
Security and Compliance
Serverless Computing
Service Mesh
Service Orchestration
Version Control
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Salesforce Platform Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 19, 2026
Salesforce Platform Cloud Platform as a Service (PaaS) Software logo
1,822 Salesforce Platform Reviews
4.5 out of 5
Enterprise (> 1000 emp.)
Jan 08, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Ole' reliable Salesforce"
What do you like best about Salesforce Platform?

The gold standard for any company that is looking for the ultimate tool to manage and optimize their work.

What do you dislike about Salesforce Platform?

Can be complex to use but ultimately in the same breathe, powerful.

What problems is Salesforce Platform solving and how is that benefiting you?

Manages the workflow and data of our entire team.

Small Business (50 or fewer emp.)
Jan 08, 2024
 Source
Overall Rating:
5.0
DV
Dave V.
Founder
Share
"Great Software, I love it!"
What do you like best about Salesforce Platform?

I like the user friendly interface and customizations we can do with the reports and data.

What do you dislike about Salesforce Platform?

There is nothing to dislike this platform as of now!

What problems is Salesforce Platform solving and how is that benefiting you?

It helps to maintain and record data and tasks we do in real time.

Mid Market (51-1000 emp.)
Jan 07, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great UI, easy to navigate and simple."
What do you like best about Salesforce Platform?

Contacts, accounts everything in one place makes it very simple to find details and information.

What do you dislike about Salesforce Platform?

I would like dark mode. Duplicates can be confusing and tedious.

What problems is Salesforce Platform solving and how is that benefiting you?

Helping with collating data into one software. Finding specific people from organisations to reach out to. Search bar is very handy

Small Business (50 or fewer emp.)
Jan 07, 2024
 Source
Overall Rating:
5.0
JD
John Mark D.
Founder
Share
"Fabolous"
What do you like best about Salesforce Platform?

I like the best about salesforce is it can help it in our daily work and locate the record or information of the customer

What do you dislike about Salesforce Platform?

As of now i dont have any dislike about salesforce platform

What problems is Salesforce Platform solving and how is that benefiting you?

The problems is salesforce platform solving is to locate the information of the customer to discuss as well their concerns

Small Business (50 or fewer emp.)
Jan 02, 2024
 Source
Overall Rating:
5.0
RE
Ross E.
Founder
Share
"Easiest CRM of All"
What do you like best about Salesforce Platform?

I've been using Salesforce for quite some time now and I can say that it is the easiest CRM that I've used so far. There were few that I've used in the past but Salesforce has been the most user-friendly of all.

What do you dislike about Salesforce Platform?

Currently, I am only using Salesforce for Data Entry and does not navigate all the available features. So I cannot say anything I dislike about it for the feature that I am using.

What problems is Salesforce Platform solving and how is that benefiting you?

Keeping all of our clients records and contact information including it they have been engaged by our Vendor Analysts.

Mid Market (51-1000 emp.)
Jan 02, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Salesforce is a vital tool for my outreach success"
What do you like best about Salesforce Platform?

I like the ease of use and the intuitiveness of the platform. I also like the integration with ZoomInfo, SalesLoft and LinkedIn Sales Navigator

What do you dislike about Salesforce Platform?

I dislike the font because the i's look like 'l' and it's confusing when researching an unfamiliar company - which is most accounts.

What problems is Salesforce Platform solving and how is that benefiting you?

The Salesforce Platform solves the problem of tracking contacts' up-to-date information which saves me time and effort by allowing me to reach out to correct info. It also allows me to bulk-update information or missing information such as an email address, which also saves me time and effort. It allows me to export my contacts to SalesLoft so I can add to cadences for outreach. This saves me time and effort because I don't have to do it manually.

Small Business (50 or fewer emp.)
Dec 25, 2023
 Source
Overall Rating:
5.0
Shubham J. avatar
Shubham J.
Application Developer
Share
"It's now a king of CRM no one beat that functionality right now"
What do you like best about Salesforce Platform?

Automation & time saving Concept & easily integrate

What do you dislike about Salesforce Platform?

mobile app need to be smooth for every divce

What problems is Salesforce Platform solving and how is that benefiting you?

In COVID it's helps alot to run their Bussiness online

Mid Market (51-1000 emp.)
Dec 22, 2023
 Source
Overall Rating:
5.0
Dhruv Vig . avatar
Dhruv Vig .
Account Manager
Share
"Best integration salesforce and salesloft!"
What do you like best about Salesforce Platform?

Salesforce helped me and my yteam in day to day tasks in sales, like sales planning, tracking, recording and maintaing data.

What do you dislike about Salesforce Platform?

The cost is a bit rough on pocket rest everything looks smooth and fine.

What problems is Salesforce Platform solving and how is that benefiting you?

Salesforce is solving problems for us like pipeline building, maintaining data records and day to day tasks.

Enterprise (> 1000 emp.)
Dec 22, 2023
 Source
Overall Rating:
5.0
Branden D. avatar
Branden D.
Business Banking Relationship Manager
Share
"User friendly"
What do you like best about Salesforce Platform?

I use this platform to log all of my opportunities I am working on.

What do you dislike about Salesforce Platform?

Nothing to complain about. This is a very user friendly platform.

What problems is Salesforce Platform solving and how is that benefiting you?

This platform allows me to log what I am working on and keeping track of my number of dials or meetings.

Mid Market (51-1000 emp.)
Dec 22, 2023
 Source
Overall Rating:
5.0
GT
Ganesh T.
Software Engineer
Share
"The Awesome CRM and Platform"
What do you like best about Salesforce Platform?

We have the Front End, Back End, and all integrations in one place which is Salesforce. Customer Suppor and Ease of Use

What do you dislike about Salesforce Platform?

Nothing to mention because we have all the features

What problems is Salesforce Platform solving and how is that benefiting you?

We built our ATS solution on the Salesforce Platform