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Salesforce Sales Cloud Reviews & Product Details
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based on emails, calendars, and other marketing automation systems such as automated reminders that prompt users to respond to emails. Salesforce is also available on both Android and iOS devices.
| Company | Salesforce |
|---|---|
| Year founded | 1999 |
| Company size | 10,001+ employees |
| Headquarters | San Francisco, California |
| Social Media |
| Capabilities |
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Salesforce Sales Cloud Pros and Cons
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Compare Salesforce Sales Cloud with other popular tools in the same category.
User friendly and easy to learn and navigate.
I have experienced any major dislikes so far.
Makes it easy to have all my sales tools in one spot
Salesforce sales cloud is used for lead generation converting lead into account and opportunities and after that contact genration all the features are available. Also it's very easy to use no coding knowledge is required for this
No dislike about the Salesforce sales cloud
Salesforce sales cloud is solving all the problems of current users related to product sales. With the help of this we can generate lead from web , campaign running etc. And convert lead into account and opportunities and assign task to various users.
ease of use, dynamic page layout, Ease of Integration
Customer Support, confusing release notes
lead to sales
You cam have and récord all customers interaction
Ay this time i like everything for Salesforce
To have all customers data in one spot
Innovative, unique, a real 360 customer view.
All 10/10 I worked at SF and love the technology
360 customer view
Outlook email is already intergrated to my salesforce apart from this is what I am used to using eversince
lag and updates takes time to load when trying to create info
Tracking and saving all progress for my sales
Best thing about Salesforce Sales Cloud is it's robust automations and it helps organisation to expand and adapt to their CRM as they grow. And by providing comprehensive CRM solutions, leads management, opportunity tracking customer engagement and etc..
Dependency on internet as cloud based technology
Organising customer data , solving manual workload and helping to overcome poor communication and leads management
The Sales force sales cloud is one of the most rich and intuitive Sales CRM platform. The ease with which users can get the quotes out is really amazing compared to some of the other Sales cloud offerings.
There is not much to dislike but it would be amazing if the native quoting and pricing engine can be enhanced so that there is less dependency on third party CPQ products.
It helpes in the overall sales process automation very seamlessly and the time to market is also very short. It has definitely increased the overall productivity of the users.
I love that Salesforce has enabled our young sales organization to compile data a grow so fast. We make it a habit to leave detailed notes after every touch. There is an unlimited amount of reports you can run to help you keep track of your prospecting during your sales cycle.
The downside of these notes, is the time and discipline it takes to keep everything up to date. We've synced SF with our calendars and emails so it can be helpful when they all work together. But having to manually update events and add notes can be time consuming as my book of business grows.
Salesforce helps in tracking notes, updates, and contacts as your prospects move through your sales process.
Easy to use and has everything in a central location.
The interface isn't very inspiring. Would like to see something with a more modern UI
Allows me to have a central location where I can see progression of my deals and create custom payment opportunities