Sitecore Experience Platform Reviews & Product Details

Personalization and Integration. It's easy to integrate SitCore with Sales Force and other CRM platforms ,

Cost, finding sitecore developers and the implementation phase can be expensive

Integrating with BlackBaud CRM. I haven't had much luck so far unfortunately

It puts the content in the hands of the content managers and creators, keeps them from breaking code, and keeps my hands off of it.

Setting up permissions can be cumbersome.

Marketers damaging or breaking a website is a thing of the past. Also keeps developers from doing content management.

I'm appreciative of the constant evolution of the platform and a renewed focus on customer success.

Requires a decent amount of technical assistance from a partner.

Our members are multi-channel users and expect a genuine relationship with us. Sitecore is helping us unify their experience and deepen their relationship.

The Experience Manager interface for managing the content, structure and campaigns.

Upgrades can be a complex and expensive process, which frustrates our customers.

As a partner we're solving a lot of complex integration requirements for our customers. But bringing systems together working in harmony is an immeasurable benefit.

I like that I can make pages simply and easily using SiteCore

I dislike that it is slow at most times and some areas don't work when using SiteCore.

It is slow, some things don't work. Trying to use it different ways.

allowed us to be quicker to market to meet our self service needs and experinces

so far we have not found a downside. we are still learning

marketing workflow ease of use personalization

Ability to customize the authoring experience to distributed authors.

Long learning curve for our customers to develop some basic features and functions.

Commerce integrations and personalized product catalogs

I really like the core cms part, the architecture behind it and the way that almost everything is customizable and possible. I think "newer" stuff like the rules engine is great too.

I think there is a lot of the marketing features, that are not robust enough and has too many bugs. I think it's a shame that web forms for marketers seemed to have lost features and have more bugs when it went form Sitecore 7 to 8, and that it lost even more features when it got replaced by Sitecore Foms in Sitecore 9. This is a very important feature for a lot of customers, and I think Sitecore should focus more on core features like that. I also think that Sitecore needs to revisit and modernize some of the core cms parts of the system, instead of only focusing on the new marketing features. I don't understand why something like JSS that should be a basic part of Sitecore is so expensive to start using.

I have build sooooo many different solutions based on Sitecore, going from brocure websites, to chat bots for insurance companies using the for example the rules engine, to language education, content hubs etc. etc. etc.

the extensiblity, ease of integration, taking your product to the next level in connected systems. really I enjoy working and developing on sitecore which is very rich in a lot of ways. I have worked with sitecore since version 5.3 and the progress during the years and where it is now is a testatement to the greatness as a product.

Hard to find a good consultant that can give you a product that follows good architecture and principles together with best practices without keeping an eye on every single detail of the work.

right now we are trying to implement the personalization and solve the problem of too much content to find the ones that are relevant by our users. our users use marketing email then going to our website to get content that is readily available but burried under so many layers.

The ability to enable capacity at scale is critical for our team to be efficient and timely. Our company produces new products at an incredible rate. The sitecore platform allows us to get those products and information in front of our distributor partners and end-users faster than any other platform we have used.

Barrier to entry, training required, experience editors lack understanding when things get 'wonky'.

We are trying to deliver relevant experiences at the appropriate time in the end user funnel.Through the sitecore personalization rules engine we are able to integrate 3rd party data and still create a personalized experience without xdb. The platform is extremely versatile and helps us keep up with the competition.