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SiteGround
Reliable Web Hosting Solutions
4.3
(256)
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SiteGround Reviews & Product Details

SiteGround Overview
What is SiteGround?

SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.

Company SiteGround Hosting Ltd.
Year founded 2004
Company size 201-500 employees
Headquarters Sofia, Bulgaria
Social Media
SiteGround Categories on Findstack
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Ask Questions about SiteGround
What SiteGround is best for?
How does SiteGround compare to dhosting?
What are the pros and cons of SiteGround?
SiteGround Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SiteGround Pros and Cons
Pros
  • Fast server response times
  • Multiple datacenters across four contents
  • Reliable uptime
  • Great customer support, including 24/7 phone support
  • Free website migration service
Cons
  • Very expensive renewal price
SiteGround Awards
Findstack 2024 General Badge
SiteGround Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
SiteGround Media
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SiteGround Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 26, 2024
SiteGround Logo
256 SiteGround Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Jan 31, 2018
 Source
Overall Rating:
4.5
CK
Conrad K.
Company Owner
Share
"Easy to use"
What do you like best about SiteGround?

It is a simple hosting site and they made it very easy for me to transfer my account

What do you dislike about SiteGround?

I don't like have to pay extra for support

What problems is SiteGround solving and how is that benefiting you?

Hosting my website

Small Business (50 or fewer emp.)
Oct 26, 2017
 Source
Overall Rating:
4.5
Go Win R. avatar
Go Win R.
Founder
Share
"Site hosting"
What do you like best about SiteGround?

The support is the best. Very helpful. Turn around time if you are in queue. Often they go over and above their call of duty to help customers.

What do you dislike about SiteGround?

I have recently upgraded to cloud hosting. The transition process wasn't smooth at all it took a week to fix problems. When you purchase the hosting they will not explain which server location should you choose and why. For a first time buyer, which I was back then in 2012 when I bought the service, I had no idea which location to chose and why. They create a CDN account with cloudflare without asking you which email address would you want for the cloudflare account. I had to face a lot of issues because of it as the initial email address that I had was of the website that I closed ages ago. The new email address I registered with the siteground wasn't automatically updated with the cloudflare. I had to get in touch with irritating support of cloudflare and had to contact multiple times with siteground. This was an issue that also exposed lack of product knowledge within the staff of siteground specific to this issue. It was resolved but took a week and hours of communication.

What problems is SiteGround solving and how is that benefiting you?

Reliable hosting.

Mid Market (51-1000 emp.)
Sep 28, 2017
 Source
Overall Rating:
4.5
DL
Derek L.
It Specialist, Legal Videographer, Marketing Specialist
Share
"Powerful hosting features with a few annoying quirks"
What do you like best about SiteGround?

SiteGround provides a fast and reliable space on the web for my clients, who rely heavily on web traffic to drive their business growth. Thanks to SiteGround, my clients can expect reliable hosting with minimal if any downtime, fast loading of their website to aid in retaining prospective clients' attention and boost SEO, and a fully-functional cPanel with plenty of tools to aid us.

What do you dislike about SiteGround?

I've had a couple frustrating experiences with customer support in trying to solve any potential issues that come up. There are a few hard-coded security measures like inherently blocking SMTP ports, which prevents sending authenticated emails from the website unless you specifically ask for the ports to be unblocked. It is sometimes difficult to get a support representative who will try to work with you rather than quickly clearing their ticket queues.

What problems is SiteGround solving and how is that benefiting you?

I was the lead on a project to move the website of a local business from inadequate shared hosting to one of SiteGround's virtual private servers, and the results are night and day. Frequent downtimes and server errors that we saw previously on the old web host are nonexistent with SiteGround, and my clients have nothing but good things to say about how much the improved web hosting performance helped drive client growth.

Small Business (50 or fewer emp.)
Jun 14, 2017
 Source
Overall Rating:
4.5
HP
Harpreet P.
Etrm Analyst
Share
"Great for high performance websites"
What do you like best about SiteGround?

Offer the latest web hosting technologies vs other big web hosting companies. SSD server drives PHP 7 Caching

What do you dislike about SiteGround?

I do not have any dislike at the moment. However, I did note slightly average higher prices and high renewal prices.

What problems is SiteGround solving and how is that benefiting you?

web hosting for high-performance websites

Small Business (50 or fewer emp.)
May 09, 2016
 Source
Overall Rating:
4.5
AR
Armando R.
Designer
Share
"My go to for wordpress hosting"
What do you like best about SiteGround?

My favourite feature is the auto updates in the WordPress managed hosting. I feel that i don't really need to worry about performing regular updates in my clients websites. When you have a lot of websites developed it can be a pain to update them all one by one. With my siteground hosting i feel much less overwhelmed by this tasking, which can be boring and time consuming. Another great feature is the daily auto backups. When working with WordPress this is a must and i feel much safer when installing new tools. It also saves me a lot time and money in a subscription fee to an auto backup plugin.

What do you dislike about SiteGround?

There is not really anything that i dislike but it would be nice to have phone support outside the US. Anyway, the support works good enough for me. I also wish that in their startup plan we could have the abilty to install more than one websites hosted.

What problems is SiteGround solving and how is that benefiting you?

Losing less time in maintenance updates in all my clients websites. Feel safer with the daily auto backups and less worried when making changes or installing new plugins.

Small Business (50 or fewer emp.)
Apr 18, 2016
 Source
Overall Rating:
4.5
MS
Michael S.
Web Application Developer
Share
"Great managed hosting with terrific customer suppport"
What do you like best about SiteGround?

Customer support; I'm an experienced user and the few times I've needed their support they have been timely and helpful.

What do you dislike about SiteGround?

The control panel; I'm not a big fan of cPanel despite it being used as a hosting standard.

What problems is SiteGround solving and how is that benefiting you?

I host several websites that don't require a lot of resources and where the clients aren't willing to pay much. With SiteGround, I get reliable hosting at a reasonable price.

Small Business (50 or fewer emp.)
Apr 05, 2016
 Source
Overall Rating:
4.5
MN
Muhammad Imran N.
Blogger
Share
"SiteGround is the Best Hosting Provider in My Experience"
What do you like best about SiteGround?

Along with advanced hosting features, It's in-house made cache system is the best on, and ease of use.

What do you dislike about SiteGround?

Well hosting is great, features are also awesome, I am disappointed with per month page views limitation. They have to increase it just like others.

What problems is SiteGround solving and how is that benefiting you?

You don't have to worry anything about hosting problems. their support team will help you when you have any issue. And its the best thing they provide at affordable prices.

Small Business (50 or fewer emp.)
Mar 20, 2016
 Source
Overall Rating:
4.5
BD
Brianna D.
Web Design Diva
Share
"Extremely reliable, moderately priced host with fast servers!"
What do you like best about SiteGround?

I've used plenty of other hosts before, and I usually went with the big name companies and their affordable plans. Since I was using the accounts for side projects and not to make money, I couldn't justify spending a lot of money on a hosting account I wouldn't use all that frequently. When I did work on my side projects using those servers, it was a nightmare. Between the hosts going down and the sites loading slowly, I wasn't productive at all. My own personal website was hosted there as well, and it was constantly loading slowly or not at all. I couldn't have that happen, so I decided to research other hosting companies. I got referred by a good friend of mine to SiteGround, and I'm never going to another host again. After over two years, my site hasn't gone down once. It always loads extremely fast, and I don't have any issues working on side projects on the server either. They aren't THAT expensive, but compared to the extremely cheap (and crappy) hosts out there and the account not being a money maker for me, anything more than free is expensive.

What do you dislike about SiteGround?

I've only been with SiteGround for around 2 years, and honestly there really hasn't been anything that I haven't liked about them. As I stated before, it is a bit more expensive than other companies, but it's well worth the few extra bucks a month. Not having my personal website go down frequently is a huge plus.

What problems is SiteGround solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Jan 21, 2023
 Source
Overall Rating:
4.0
MD
Marc D.
Manager
Share
"Really great service"
What do you like best about SiteGround?

Rich with features, but has the best service I have seen from any host.

What do you dislike about SiteGround?

It's a little expensive and also navigating around the platform could be a bit better.

What problems is SiteGround solving and how is that benefiting you?

DNS and WordPress hosting

Small Business (50 or fewer emp.)
Dec 20, 2022
 Source
Overall Rating:
4.0
Enrique G. avatar
Enrique G.
Acogido Al Psi De Telefónica
Share
"SIteground un buen servicio de Hosting"
What do you like best about SiteGround?

La estabilidad del servicio. La aplicación Site Tools ropietaria de SiteGroun es muy intuitiva. Permite acceder a los diferentes sitios creados de forma fácil con apartados de todo lo que se necesita para crear una web y mantenerla. Tiene certificados SSL gratuitos para todas las webs y tiene dos plugins muy prácticos como el de SG Optimizer y SG Security

What do you dislike about SiteGround?

Que hayan pasado el servicio de soporte a sólo chat t el acceso al mismo no es nada intuitivo teniendo que abrir un tiquet de soporte ficticio para poder accder al chat. Decir en todo caso que los profesionales que atienden el servicio son muy buenos y resolutivos

What problems is SiteGround solving and how is that benefiting you?

La seguridad para mí es fundamental. Me permite dormir tranquilo sabiendo que es un hosting profesional que además guarda copias de seguridad de forma que si se produce un incidente se puede reponer la web a golpe de click. Me ayuda recibir semanalmente un informe de las webs, con el tipo de tráfico y si ha habido algún incidente de seguridad

Small Business (50 or fewer emp.)
Aug 11, 2022
 Source
Overall Rating:
4.0
AD
Ankush D.
Owner At Plattershare
Share
"Good shared hosting"
What do you like best about SiteGround?

Easy to navigate control panel. Everything was so easy to find from creating database to file explorer.

What do you dislike about SiteGround?

Quite high prices from the second year onwards.

What problems is SiteGround solving and how is that benefiting you?

Easy to use reliable hosting service that works efficiently.

Small Business (50 or fewer emp.)
Aug 03, 2022
 Source
Overall Rating:
4.0
Michael C. avatar
Michael C.
Internet Marketer
Share
"Good fast hosting provider...innovative and always looking to improve."
What do you like best about SiteGround?

The optimiser plugin is very useful. The setup of things like A records and so on is always very quick and hassle free. It's easy to keep all your websites separate so you can see easily what needs attention.

What do you dislike about SiteGround?

The renewal fees are too big a gap in price on initial payments. Downtime though rare should always be communicated by email so customers can make changes.

What problems is SiteGround solving and how is that benefiting you?

Multiple website hosting at a competitive price with modern architecture and forward thinking ideas.

Small Business (50 or fewer emp.)
Jul 12, 2022
 Source
Overall Rating:
4.0
Lee M. avatar
Lee M.
Owner
Share
"Overall Good, badly let down by their new CDN"
What do you like best about SiteGround?

WordPress support, Site Tools ease of use. site support contact, Speed of Servers. Overall a great service.

What do you dislike about SiteGround?

The highly touted new CDN is not an improvement or even an option for everyone, specifically, if you have multiple clients that you host for, and can only repoint the websites via a-records, the new CDN is available for you. This CDN is only available if you point to their nameservers, an option not available to all developers/web designers.

What problems is SiteGround solving and how is that benefiting you?

This issue for me was dismissed, they kept telling me to change nameservers, when I said it was not possible, they just said oh well, use an alternative CDN service, I know I will not be the only SiteGround customer that will have this issue.

Small Business (50 or fewer emp.)
Jun 10, 2022
 Source
Overall Rating:
4.0
Darrell (DC Scott) C. avatar
Darrell (Dc Scott) C.
Project Manager, G Cdocs Implementation
Share
"Simple, clear and responsive."
What do you like best about SiteGround?

Tutorials and help documentation are clear. I was able to get my site up and running with a basic understanding of Web protocols.

What do you dislike about SiteGround?

Nothing stands out as an item to dislike. The site performs as expected and integrates well with WordPress site builders.

What problems is SiteGround solving and how is that benefiting you?

SiteGround solves the problem of standing up and maintaining web servers. This benefits me by removing the necessity to stand up, configure and maintain servers.

Small Business (50 or fewer emp.)
Apr 20, 2022
 Source
Overall Rating:
4.0
Naor B. avatar
Naor B.
Digital Manager
Share
"Great hosting service for newbies"
What do you like best about SiteGround?

Service. They are always there and superfast. It was hard to find another hosting service with such an experienced and patient service. I'm fully pleased by this matter.

What do you dislike about SiteGround?

Pricing. It's not that they are not transparent - they do. But for a newbie like me about a year ago, I didn't noticed the pricing and rushed to register to Siteground and unfortunately, couldn't see that they are one of the most expensive hosting service for the 2nd year and beyond.

What problems is SiteGround solving and how is that benefiting you?

Mainly website migrating services in addition to professional building for a website with the use of FTP and a great back panel created by these amazing guys. This is one of the greatest benefit from them.

Small Business (50 or fewer emp.)
Sep 03, 2021
 Source
Overall Rating:
4.0
Guru L. avatar
Guru L.
Direct Response Saas Copywriter
Share
"My subscription expired but I promised to leave a review"
What do you like best about SiteGround?

So when my subscription expired, I didn't have the funds for renewal. I had invested so much in design and content of copytecher website. I was also busy and didn't get time to backup. But long afrer the deadline, their Customer Success Manager, Petar, intervined and I got my 5GB backup. I like the fact that they know how to handle customers. They're human.

What do you dislike about SiteGround?

The expensive renewal fees. It's nice for first time users and also those with a budget.

What problems is SiteGround solving and how is that benefiting you?

Web hosting

Small Business (50 or fewer emp.)
Apr 20, 2021
 Source
Overall Rating:
4.0
HP
Hanna P.
Customer Support Specialist
Share
"I wish I would have started with SiteGround right off the bat"
What do you like best about SiteGround?

Site ground offers an easy-to-use, logical, and powerful website hosting platform. My site speeds improved drastically after moving to their platform! I also appreciate that they were able to take care of the website move for me. I am short on time and being able to have their team take care of this while also ensuring everything was set up correctly was a huge bonus.

What do you dislike about SiteGround?

I struggled understanding how to use site ground at first, but that was really user error and after the quick learning curve I no longer have issues.

What problems is SiteGround solving and how is that benefiting you?

The biggest problem I was facing was site speed the hosting servers constantly crashing when I was with my other web host. SiteGround solved all those issues, it is well worth the cost for a fast site. The added speed will reduce bounces and increase conversions!

Enterprise (> 1000 emp.)
Apr 11, 2021
 Source
Overall Rating:
4.0
Jordan H. avatar
Jordan H.
Software Engineer
Share
"A multi-National Website hosting service"
What do you like best about SiteGround?

The tool provides an international default server from where your website is hosted. It not only helps increase your web speed but also helps in regional SEO. The system is very easy to setup with an excellent UI and stable stagging environment. The tool also provides a free SSL certificate for all your connected websites. The tool also provides a specialized WordPress and WooCommerce environment for better performance.

What do you dislike about SiteGround?

Pricing system is somewhat complicated and some features are available to users that are running siteground for more that 1 to 3 years. Server performance issues are also experienced when the system is over logged with traffic. Website builder is also very poor with less templates options to choose form. Storage limits are present in all available packages. Upgrading a package sometime become absolute necessary as former can’t keep up with current work load.

What problems is SiteGround solving and how is that benefiting you?

Siteground hosting service is one of the fastest and most reliable out there. The option for default servers allows us to deliver our target audience with maximum performance. The also causes server downtime is some of the heavy traffic regions. Price tag is also fare and sometimes not justifiable for the new users. The support team is also very good and rectify any problem as fast as possible.

Small Business (50 or fewer emp.)
Jun 23, 2020
 Source
Overall Rating:
4.0
SM
Sarah M.
Founder
Share
"Great for Wordpress Hosting"
What do you like best about SiteGround?

Siteground customer service is top notch. Every time I have had an issue they have fixed it right away and worked with me to get my site operating the way I expect it to.

What do you dislike about SiteGround?

If you have a site with high traffic Siteground might not be the best for speed purposes. However, a site with traffic under 100,000 visitors per month will likely have no problems with the speed.

What problems is SiteGround solving and how is that benefiting you?

Their hosting is affordable and does exactly what I expect it to do.

Small Business (50 or fewer emp.)
Nov 23, 2019
 Source
Overall Rating:
4.0
MV
Maria "Muddy" V.
Ceo
Share
"Affordable Hosting Service"
What do you like best about SiteGround?

Outstanding support, always available to answer the question and assist you through the simplest issue to the most complicated. First-year savings are huge. 1 year of hosting with email for under 50 dollars depending on the tier you get.95 percent of customer care reps are very helpful. Great WordPress tools along with a huge list of features.

What do you dislike about SiteGround?

Sometimes there seems to be a language barrier, not sure where they are based out of but there is a noticeable language barrier. Very limited phone support but chat available 24/7

What problems is SiteGround solving and how is that benefiting you?

Web hosting for our website.

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