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Squarespace Reviews: 4.4/5 — Solid Choice
Squarespace is a versatile all-in-one platform with a long list of functionalities that enables businesses to sell products and services, showcase their portfolio, and publish content. It offers templates created by a team of professional designers that are customizable to fit any brand aesthetics, support all content types, compatible with modern browsers and all devices, and utilize up-to-date HTML, Javascript, and CSS coding practices. Fully e-commerce-ready, businesses can manage inventory, orders, and fulfillment, run discounts and promotions, sell services, subscriptions, and digital content, and collect and analyze sales data within the system. It also offers powerful integration with third-party services, social selling, automated email sequences, appointment setting and calendar syncing, and other sales and marketing capabilities. Squarespace users can also download its equivalent mobile app (both for Android and iOs) empowering them to create, update, manage, and track their website on the go.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Squarespace Pros and Cons
- Great-looking templates on this platform
- Comes with blogging features
- You get terrific 24/7 customer support
- Edit pages through mobile apps
- Ready-made templates to choose from
- It does cost more than your average site builder
- There’s only a single sub-navigation
- Page speed isn’t that good
- No phone support
- More expensive than average competitors
Compare Squarespace with other popular tools in the same category.
I have always appreciated squarespace's user interface and quality of design templates. Squarespace has always been a cut above other website building platforms to me because of the constant updating, and variety of complex and cutting edge websites ready to be customized.
The price is still significantly higher than some other platforms. While I have stayed with squarespace for years, the price has always been a point of disappointment. I also wish it was easier to embed video content into backgrounds across multiple templates, and the mobile previews and mobile design crossover were better integrated.
My business needs a website. Squarespace makes it easy for a novice web designer to build a visually pleasing place to showcase art, work, and portfolio items in a flattering and modern style. With a good eye and few hours to learn all the bells and whistles anyone can make a beautiful website in a matter of hours.
I have built multiple sites using squarespace and all of them have been super easy to create. The Q&A help always fixes any problems that arise.
I wish there were more templates for B2B company
Improved analytics help me see what is happeny
I love the ease of use that SquareSpace offers, in addition to its integration of e-commerce. Additionally, the sheer amount of feature templates including blogs, testimonial pages, etc, makes it incredibly simple to design a sophisticated website without needing to contract out for a web developer.
I do not particularly dislike anything Squarespace offers.
Squarespace makes it easy for a small business to have a sophisticated website without springing big $$ for a web developer. It's simple to use, and one learns the ins and outs of it very quickly.
Easy to use and if you ever run into a problem the techs are always there to help. I didn’t know anything about making a website but everything you need is listed. They have different pricing for whatever your website is for and you can upgrade at any time.
You have to pay for the abandoned cart and the amount of discount codes that’s available. I feel like the abandoned cart should come with all the commerce. It’s gets a bit pricey.
Security, I haven’t ran into any major problems.
Sleek fast FUNCTIONAL websites in hours instead of days! My clients love being able to manage their own sites without costly maintenance fees
Wish it integrated with more mail services such as mailchimp.
Double blogs. Setting up 2 RSS feeds on the same site! Genius!
The assortment of designs and ease of use help me get the look of a beautiful site without hours of work or the need to hire a designer. The interface to change the design/layout is effortless to navigate. Squarespace also updates their templates on a regular basis so you can keep your page looking fresh and on point with the current trends.
I don't have anything negative to say about Squarespace. I've been using them for about four years and don't see an end in sight. I guess the ability to generate contracts and invoices through my site, instead of just selling fix-priced items, would be nice. But that isn't a deal breaker for me by a long shot. I'm sure that would just increase the cost to use it, which I wouldn't like.
I'm creating an online presence to showcase my work and providing information on contacting me as well as my rates.
It's easy to customize and get articles up quickly for our blog.
Sometimes the fonts and spacing can get annoying since it doesn't allow you to change them at times.
We use it for our blog
The ease of use of Square is the best. As someone in a marketing and communications field, saying anyone can master design is nothing something I take lightly. Squarespace makes design easy so the world has many more interesting and visually pleasing websites– GeoCities this is not! It's important to come to Squarespace account with content in-hand. You'll likely be impressed by all of their templates and would like to have your site completed as soon as possible. Squarespace isn't a replacement for nice content, come in knowing what you want to convey and use your account to achieve that goal.
When formatting text, Squarespace can occasionally have some issues in the user interface, it is difficult but not impossible to mirror formatting across the site. Calendar functions could use some help and some reservation options would be nice to build out options. We use our site as a source for current members and prospective members for a rowing organization, having expanded integration would help us segment our users.
Transitioned a rowing website from a lack-luster Wordpress template to Squarespace so people would actually use the site. We needed to combine a news site, blog, calendar and boat reservation system. Squarespace allowed us to bring what we needed into one central location. Our site (toledorowing.org) is nice and shiny.
Every single aspect of this website design software is easy-to-use. It is brilliantly beautiful and so easy to create a great website with their many clean and well-designed templates. Uploading your own graphics, designs, content, colors and other branding elements is also very simple to do as well.
I do not like how there are two different subscriptions and the other one has greater benefits. I would rather it just be one subscription with access to everything I need, or the ability to switch over to the higher subscription more easily.
Shopping online, online portfolio, blogging of day-to-day company activities and projects, display of work.
Really love how well polished a website can look when it’s in early development - makes it very easy to get up and go with a website. Domain acquisition is very easy too!
Wish costs were a tiny bit lower or that integration with platforms such as Etsy was simpler.
Ability to secure a website domain and build a website all in one place
The best feature of Squarespace is the fact that anyone, even those without any web development experience whatsoever. 20 years ago, it was very considered a very desirable skill to be able to create a website. However, these days, the expected quality is much higher, and a high quality service such as Squarespace makes this possible.
While Squarespace offers a lot of options for growth, the only problem with the service is that it can quickly become expensive if you depend on their merchant system and build your entire business off of their service. I would say the service is better for businesses looking to make a simple and clean site, not a fully fledged e-commerce experience
Squarespace is what we used to primarily design our website for Harding Software. It has made the process dramatically easier, with the most notable benefit being that we did not have to hire a web developer to create a website. We avoided the issue of high costs by not hosting any of our transaction features on the website.
I absolutely love using squarespace for our website. With not much background in web design, I have been able to create a beautiful, creative and unique website with Squarespace. It has been incredibly easy to learn and the resources available are fantastic.
Honestly I'm not sure there's much I dislike.
When starting our business, I was nervous about the website creation because I don't have background in that field. WIth Squarespace, I've been able to create a website with minimal knowledge of how to do so.
I have been using Squarespace for about 2 years and it has provided a portfolio platform for my photography.
I wish that it was less expensive to have the website every month.
The contact form! I makes a huge difference. That is where I get most emails from clients.
I love square space! It makes transactions easier and way less complicated than competitors.
I have nothing negative to say about square space other than it being a little slow.
Square space allows you to easily create websites. It’s perfect for those who want to be involved in their business.
We have a few different websites on Squarespace, and I've yet to find a more elegant, intuitive interface. The site templates are beautiful and it's easy to customize your site to your needs.
I do wish there was an admin shortcut when I'm actually on our site (like [website].com/admin).
We introduced a couple new sites for different projects we were working on while our main website was still on another platform. We see more engagement with our Squarespace sites becUse they're so clean and easy to navigate.
I appreciate that Squarespace makes web designing easy while still allowing more customization than other competitors, such as Wix and Weebly. My websites are created simply and look professional. I understand basic web coding (HTML/CSS), which is a definite bonus when using this service. However, I think it would be possible to create a Squarespace website with little to no experience or knowledge and have few problems if any. I've been using Squarespace for over 2 years, and I have never needed to reach out to customer support. Most questions I have can be answered quickly with a simple Google search.
It does still lack some customization once you choose a template. For example, I chose a template that had the header sometimes black and sometimes white. I couldn't choose to have a black version of the logo on white headers and white logos on black headers.
I am able to make updates and switch my entire website layout with great simplicity. In fact, I did a complete rebrand and website makeover in one weekend because of the simplicity of transfers through Squarespace.
I like that I can pretty simply make a website that doesn't totally suck, even though I know next-to-nothing about websites and nothing about coding. Also, the automatic mobile-friendly...I don't even know the word for it. But our site looks great on desktops, tablets, and mobile devices.
There are bumps in the road here and there, but they're mostly due to my ineptitude and lack of knowledge and experience.
Our church's prior website was a mess and not mobile friendly. Now it's not a mess and looks good on mobile devices. I also like how easy it was to set up a podcast through Squarespace and get it hooked up with Apple podcasts and Google Play as well.
I like how easy it is to start a website and add all of the elements needed. It creates a slick-looking website.
Sometimes it's difficult to know how to edit an element, but luckily Square Space has a great FAQ area.
A clean website with an easy to navigate layout.
Squarespace is by far the best website building platform that exists today.
It's a challenge to come up with something I dislike, but on occasion the template style building can be a little finicky when re-sizing objects.
I'm creating visually stunning, modern and responsive websites for clients. The benefits are endless, but one of the prime benefits is how easy it is for a client to learn how to use the Squarespace platform themselves after I've built the initial website.
Great product that is amazing and easy to use
Sometimes I’m not sure what to do because I am a new user, but the help feature is great!
Website design made easy
Extremely easy to build beautiful sites. It is also designed extremely well that anybody can learn how to add/edit content, pages, or blogs on their own.
I still use Shopify for all of our e-commerce sites and would love to see Squarespace make a bigger push into commerce or at least allowing Shopify products to be listed more efficiently and easily.
It is vital to have a beautiful website in 2018... there are no excuses!
I love how intuitive Squarespace is. I also love all of the options it gives me!
I wish there were more minimalist layout options, or at least an easier way to search for the perfect layout.
Squarespace lets me book clients right from my webpage, display everything I offer, and let’s me keep a blog - all in one place!
quick and easy set-up for more aesthetically pleasing sites than your basic Wordpress template. Great for creative/arts industry endeavors in particular
the brand recognition isnt as high as Wordpress, and I think it has a more "millenial" reputation. Many clients prefer to stick with Wordpress when given the option simply because it's well-recognized
It is so much quicker and easier for me to build a simple site on Squarespace than other webside design services! Form and function seem to be blended more beautifully here.
Squarespace is easy to use, beautiful, and professional!! I have built several websites on Squarespace in the last year - several for clients, and one for me. My clients are constantly telling me how much their own clients love their website and ask if a professional put it together. They are always shocked when they realize it's a template.
Some of the templates can be finicky. There were several occasions - in putting together a client's site - that I simply could not do what was necessary because the template was glitching.
Professionalism. Making a website today is getting easier and easier, so it's hard to stand out from the crowd. Squarespace's quality does not disappoint. It consistently stands head and shoulders above it's competitors.
I enjoy the variety of functions within the store and mobile payments. It is easy to add things for ecommerce and allow a digital option for payment. In addition there are a variety of layouts and templates to choose. You can control everything from blogging, to contact forms, and host galleries in a click of a button. This is arguably one of the best platforms out there from both a mobile responsive standpoint to overall functionality. You can also edit images for online with the Adobe Creative Cloud plug-in in some of the templates.
The font selection is not unlimited like a design program; it has restrictions on how type can interact with images in some formats. I wish there were more opportunities to save on other features within the platform. There could be discounts for training on services the site offers.
I'm able to bring my photography business to the current times with mobile payment in a way that is easy to document for tax purposes. I'm also able to achieve new leads in my contact form. The biggest benefit is brand awareness; prior I was not able to see leads become sales. Now I can see everything from page views to what is getting the most traction on the site.
Squarespace offers high impact layouts without a major time investment. The learning curve is short and it will look like you spent a lot of time and money. But you just worked smarter! To shorten the set up time, decide on your template, gather photographs and curate initial content. This will allow you to literally drag and drop and be finished same day, if a basic website.
I didn't feel the navigation for building my website was intuitive. I had to use 'help' to figure out where to find things like creating a placeholder page while creating my website. I have also used customer service on things like billing and am very impressed by the speed of response and 'human' response, not a script.
I wanted really great visuals to launch my coaching. As I'm now shifting my business, Squarespace shifts with me. I can choose a different template easily, reuse some images and keep moving forward with my own goals. I do not have to wait for my online presence to catch up. Squarespace gives me agility and I cannot speak higher of the company.
Squarespace makes it easy for anyone to set up a trendy, good-looking website, without having prior website-building expertise! Customizable templates make it easy to choose the style you want, with the functionality that you need an design an attractive website within hours.
Templates can be somewhat limiting if you need specialized functionality, especially if that functionality is outside of just describing your business or initiative. While some basic functionality is available, if you need anything particularly complex you are better off going to a web developer.
We created our website with squarespace. Within 2 hours I was able to have a functional website that described our product, mission, team, etc, and looked great at the same time!
Squarespace is so easy to use and create beautiful websites.
Great templates, but wish there was more flexibility within templates.
Basic website needs
The customer service is second to none. Every time I've needed help with something, no matter how simple or complex, they have an answer for me, plus documentation to back it up.
There's no true free version. If I have a client that wants a small website that I could do for free on say webs.com, I would do it on squarespace, but the free trial is truly a trial and you have to log in to see it so you couldn't use it as a website.
I have created a beautiful, modern, useable website that my users love.
Squarespace is extremely user-friendly and makes it possibly to have a clean, functioning website without knowing coding.
Some of the embedding and coding options take some getting used to.
It makes it possible to edit a website quickly and easily.