Advertiser disclosure
ⓘ
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including social, text, voice, email, live chat, etc. Zendesk also offers comprehensive analytics and reporting, a reliable knowledge base and forum, as well as over 1000 integrations pre-built into the platform.
Features
Attachments/Screencasts
Automated Response
Customer Portal
Customer/Contact Database
Email To Case
Integration
Live Chat Support
Reporting
SLA management
Ticket Collaboration
Ticket Creation User Experience
Ticket Response User Experience
User, Role, and Access Management
Workflow
Deployment
Cloud, SaaS, Web-Based
Languages Supported
Arabic
Chinese (Simplified)
Danish
Dutch
English
French
German
Greek
Hindi
Indonesian
Irish
Italian
Japanese
Korean
Persian
Market Segments
Enterprise
Mid Market
Small Business
Pricing details:
Suite Team
$49
Per Month
Suite Growth
79
Per Month
Suite Professional
$99
Per Month
Suite Enterprise
$150
Per Month
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