800.com Reviews & Product Details
800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare 800.com with other popular tools in the same category.
Everything is doable via online pages and setup. Clean interface, well written documentation / help, very good results. Compares to other cloud based solutions very well in my opinion!
I haven't had any issues so far. I get calls and texts as I expect and voice mail as well! Great product.
Starting up my business and needing a consistent and flexible phone solution that does not require excessive cost was the challenge to be solved. In my assessment, 800.com was the best solution for my needs!
Always working properly. No complaints from our end or that of the users/callers to our business.
At this time, there really are not any dislikes we can offer.
We offer as many different ways as possible to reach our business. It also lends to business credibility to see that we also have an 800 number.
Fantastic program that combines all the necessary factors for a business to maintain and monitor all calls. Easy to setup and use, even for novices. Will be a great asset to your company.
Suffers from connectivity issues sometimes, but only during the initial connection. Unfortunately, I am unable to determine whether this is the phones service or the 800.com.
I am unaware of any changes or updates being made. As it is now, the product works exactly as intended and is easy managed. Our staff has loved the availability to adjust phone schedules with little effort.
ease of use, annual billing makes it easy to budget for
nothing at this point, have used their service for a couple of years, no issues
ease of contact for our client base
Service and feature offerings provided by the portal
Nothing to dislike at tge moment. Will pass
Tollfree service numbers with all the reqyired features like IVR etc
Easy to use, very intuitive interface, never any issues
Never had an issue. Wish the cost was lower.
Allows us to centralize inbound calls and avoid posting staff mobile numbers online
Very powerful and can be configured to great details. It answered all my bus comm needs!
Not sure, as I haven't run into something negative to report.
It answeres calls very professionally, so I can focus on my work. Also, I am able to route the calls to the correct staff, all leading to happier customers.
I really like that I can receive TEXT MESSAGES, and I was able to tailor my 800 phone number to my business name EPIC. Whenever I have a question or concerns in CHAT I receive a quick response to my email.
That I don't have to receive my business calls on my personal cell phone and also being able to fax is also a plus.
Do a customer get a discount for an additional 800 #?
Exactly what we wanted, other services were not capable of customizing our number to this extent.
Sometimes personalized voice-mail greetings use bot.
We are now 3 people and we needed a central place for one number with individual capabilities as well. We all have access to everything. Business has not increased but that is due to the marketing timeline we have chosen. That will change soon.
Very easy to use, and dashboard is straight forward.
Really no downsides to 800.com. Everything works fairly seamlessly.
We are able to track call trends after hours.