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Accelo
4.4
(497)
by Accelo Inc
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Accelo Reviews & Product Details

Accelo Overview
What is Accelo?

Accelo is a professional services automation software featuring an end-to-end cloud-based platform that manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing, and more, regardless of where you are.

Company Accelo Inc
Year founded 2011
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
Accelo Categories on Findstack
Accelo Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Accelo Features
Templates
Scheduling
Creation & Assignment
To-Do Lists
Recurring Tasks
Due Dates
Task Prioritization
Drag & Drop
Planning
Project Map
Time & Expense
Calendar View
Task / Activity Management
Dashboards
Accelo Media
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Accelo Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 20, 2024
Accelo logo
497 Accelo Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Nov 03, 2017
 Source
Overall Rating:
0.5
AG
Verified Reviewer
Share
"Beware - Accelo is Difficult At Best "
What do you like best about Accelo?

The tool is highly powerful and has a broad feature set.

What do you dislike about Accelo?

The learning curve is so steep that even highly tech-savvy teams may quickly be buried in training and frustrated by Accelo's attempt to demand a new way of doing many of your business processes. For the tool to work as fully intended you have to email and do all calendar entries from the tool - yet it lacks all of the common functionality like calendar sharing, scheduling a conference room or GoToMeeting integration which means you either loose features of Accelo or you work with sub--par technology. The gannt chart is pretty bad and the UI/UX is behind times. They admit this. They also admit that their client portal is lacking and poor. I would never have selected Accelo had I realized the complexity, learning curve and the way it causes you to completely shift so many processes. It's frustrating and disrupts your business significantly.

What problems is Accelo solving and how is that benefiting you?

Task management, time tracking on projects, dependancies across tasks.

Mid Market (51-1000 emp.)
Aug 05, 2022
 Source
Overall Rating:
0.0
AG
Verified Reviewer
Share
"Incredibly inflexible project management tool"
What do you like best about Accelo?

I am unable to answer this question as I am very unhappy with the system and the team

What do you dislike about Accelo?

We were sold things that do not exist. A task in Accelo is incredibly inflexible. We can not create custom fields, nor can we do any workflows and we are unable to add inline images. We were oversold and we are very unhappy

What problems is Accelo solving and how is that benefiting you?

They were supposed to unify our systems and what happened was we ended up creating shadow systems on Google Drive and Hubspot to manage the Accelo workflows. Very unhappy with this tool and would not recommend it to any agency.