Asana Reviews: 4.3/5 — Solid Choice

Asana cut its free plan from 15 users to 2, and a great deal of published information has not caught up. Accounts created on or after 12 November 2025 get two seats on the Personal plan. Older accounts keep a legacy allowance of up to ten, but lose it permanently if they downgrade and re-upgrade. If you are choosing Asana because you heard the free tier supports a small team, that is no longer true.

• What it is: A project management platform for tracking work across tasks, projects, portfolios, and goals.
• Best for: Mid-size and larger teams coordinating structured work across departments, where portfolios and goals matter.
• Pricing: Personal free for 2 users. Starter €10.99, Advanced €24.99 per user per month billed annually. Enterprise is custom. Verified in July 2026.
• The honest catch: Beyond the free-plan change, AI Studio credits are allocated per billing account rather than per user, so a large team shares one pool.

What Is Asana?

Asana is one of the two or three products that defined modern work management. Its model is a hierarchy: tasks belong to projects, projects roll into portfolios, portfolios connect to goals. That structure is why larger organizations choose it. When an executive asks how a quarterly objective is progressing, Asana can answer from work people are actually doing rather than from a status document.

That focus also explains where it is weaker. Asana is less flexible than monday.com, less spreadsheet-like than Smartsheet, and less simple than Trello. It rewards organizations that want a consistent structure imposed across teams, and frustrates ones that want each team to work its own way.

The independent evidence base is very large, with more than 11,000 reviews on G2 alone, and satisfaction scores remain strong despite the free-plan controversy.

How Asana Works

• Tasks, projects, portfolios, goals. The hierarchy is the product, and portfolios and goals are what separate Advanced from Starter.
• Multiple views. List, board, and calendar on every plan, with timeline and Gantt from Starter.
• Automation. Unlimited automations from Starter, which is more generous than competitors that meter them.
• Workload and capacity. Resource management on Advanced, plus universal workload and capacity planning on Enterprise.
• AI Studio. Credit-based AI, at 50,000 on Starter, 75,000 on Advanced, and 200,000 on Enterprise, allocated per billing account per month.
• Integrations. Salesforce, Tableau, and Power BI connectivity from Advanced.

Asana Pricing

Four tiers, with the free plan now materially smaller than its reputation. Figures verified on Asana’s pricing page in July 2026, billed yearly. Asana localizes currency, and the euro figures correspond numerically to its dollar pricing.

The details that matter most:

• The free plan is two users. Reduced from fifteen for any account created on or after 12 November 2025. This is the single most important change in Asana’s pricing in years, and much published comparison content, including some review aggregator pricing pages, still describes the old limits.
• Legacy accounts have a trap. Accounts predating the change keep up to ten users on a Legacy Personal Plan, but cannot recover that allowance if they downgrade and re-upgrade. If you are on a legacy free plan, do not experiment with plan changes.
• AI credits are per account, not per user. 50,000 credits on Starter is shared across your whole billing account, so a fifty-person team gets the same pool as a five-person one. This is unusual and worth modelling if AI features matter.
• Portfolios and goals require Advanced. At €24.99 per user, more than double Starter. Since portfolio-level visibility is the main reason larger organizations choose Asana, Advanced is the realistic tier for that use case.
• Yearly billing saves up to 18%.
• No seat minimums on paid plans, which is a genuine advantage over monday.com’s three-seat floor.

Who Should Use Asana

• Mid-size organizations coordinating across teams. The clearest case, and where the portfolio and goal hierarchy earns its price.
• Teams that outgrew a simpler tool. Asana is the common destination for teams hitting Trello’s dependency limits, and it handles dependencies properly.
• Companies that run on OKRs or similar. Goals connected to actual work is genuinely useful rather than decorative.
• Teams wanting structure. If consistency across departments matters more than per-team flexibility, Asana suits better than monday.com.

It fits poorly for individuals and pairs on the free plan, which is now extremely limited, for very small teams on a budget, since €10.99 per user adds up quickly, and for teams wanting to shape the tool around an unusual process, where monday.com’s flexibility is better.

Honest Pros and Cons

Strengths

• Excellent structural model. Tasks to projects to portfolios to goals is coherent and genuinely useful at scale.
• Proper dependency handling. Unlike Trello, Asana models work that waits on other work.
• Unlimited automations from Starter. More generous than competitors that meter automation runs.
• No seat minimums. You can buy exactly the seats you need.
• A very large evidence base. More than 11,000 G2 reviews with consistently strong satisfaction.
• Mature integrations. Salesforce, Tableau, and Power BI on Advanced for organizations that need reporting elsewhere.

Limitations

• The free plan is now two users. Cut from fifteen, and the change is poorly reflected in third-party documentation.
• The legacy grandfathering is fragile. Downgrade and re-upgrade and you lose the higher allowance permanently.
• AI credits are pooled per account. A large team shares the same allocation as a small one.
• Portfolios and goals need Advanced. More than double the Starter price for the capability larger buyers actually want.
• Less flexible than monday.com. Asana imposes structure, which some teams experience as rigidity.
• Cost at scale. €24.99 per user across a large organization is a serious line item.

Asana Alternatives and How It Compares

• monday.com is more flexible and more visual, with a three-seat minimum and less rigorous portfolio structure.
• ClickUp offers more features per dollar and a genuinely usable free tier, at the cost of a busier interface.
• Trello is simpler and cheaper, and lacks dependencies entirely, which is the usual reason teams move to Asana.
• Smartsheet suits organizations whose work already lives in spreadsheets.
• Teamwork is better for agencies that need billable time and project profitability.

For a broader survey see our guide to the best project management software.

The Verdict

Asana remains one of the strongest work management platforms for organizations that want structure rather than flexibility. The hierarchy from tasks through portfolios to goals is coherent, dependencies work properly, and unlimited automations from the entry paid tier is more generous than most competitors. For a mid-size company coordinating work across departments, it is a sound default.

The free plan is no longer part of the argument. Cutting it from fifteen users to two for accounts created after 12 November 2025 changes what Asana is for small teams, and the change is badly reflected in third-party sources, including some review-site pricing pages that still quote the old figures. If you are evaluating Asana for a small team on the strength of its free tier, check the current limit rather than the guide you are reading.

Two specifics worth acting on. If you hold a legacy free account with up to ten users, do not downgrade and re-upgrade, because the allowance does not come back. And if AI features factor into your decision, note that AI Studio credits are pooled per billing account rather than per user, which makes them meaningfully less generous for large teams than the headline numbers suggest. Price Asana at Advanced if portfolios and goals are why you want it, because that is where they live.

FAQ

How many users does Asana’s free plan support?

Two, for any account created on or after 12 November 2025. It was previously fifteen. Accounts created before that date are grandfathered onto a Legacy Personal Plan supporting up to ten users. Much published comparison content, including some review aggregator pricing pages, still describes the older, larger limits.

I have an older Asana free account. Should I change plans?

Be careful. Legacy accounts keep up to ten users, but Asana does not restore that allowance if you downgrade and subsequently re-upgrade. If you are on a legacy free plan and value the extra seats, avoid experimenting with plan changes, since the higher limit cannot be recovered once lost.

How much does Asana cost in 2026?

Billed yearly, Starter is €10.99 per user per month and Advanced €24.99, with Enterprise custom priced and Personal free for two users. Yearly billing saves up to 18%. There are no seat minimums on paid plans, and Asana localizes currency so its dollar pricing corresponds numerically.

Are Asana’s AI credits per user or per team?

Per billing account, which is the less generous interpretation. Starter includes 50,000 AI Studio credits per month for the whole account, Advanced 75,000, and Enterprise 200,000, regardless of how many users you have. A fifty-person team receives the same allocation as a five-person team, so model your expected usage before assuming the allowance is sufficient.

Is Asana better than monday.com?

They optimize differently. Asana imposes a consistent structure across teams and handles portfolios and goals more rigorously, which suits larger organizations. monday.com is more flexible and visual, letting each team shape the tool around its own process, and has a three-seat minimum. Choose Asana for structure and monday.com for adaptability.