Avature CRM Reviews & Product Details

I like using Avature when it comes to reporting

Avature is not friendly user, there's a lot button interface

Detailed reporting, Avature had correct detials

The customizable nature of the solution is excellent for teams that need heavy segmentation and complex data models. Workflows are powerful and the features added to work with portals are impressive. Overall it's a great software for anyone looking to capture and leverage a large amount of data. The ability to communicate effectively outside the platform via forms, landing pages, and portals is a true selling point.

There often seem to be inconsistencies within the product itself. Developmental sloppiness is a problem across the entire platform. I would expect this of a true start-up, but not of one that often references its 15+ years of experience. It seems to have been lost that you can develop quickly and in an agile way and still develop with integrity. I am constantly finding incongruities and running into problems, which is remarkable. Yet, the Technical Support team at Avature are so infuriatingly challenging to work with that it's not worth it most of the time to bring it up. I say TS, but in reality, it's clear that this is an internal problem across teams. The lack of communication between your various groups shines through in how easily tickets get lost, are ignored, or take far too long to fix (how long does it take to change the value in a config, really? Weeks? Is that being justified internally somehow?). The operations team has failed tremendously in its cross-team organization. It's understood that lower-tier clients will receive less attention, but that should not equate to me spending my time correcting and directing your teams when work needs to be completed or bugs need to be fixed. Don't even get me started on how Avature will try to charge you for work that needs to be done because of THEIR poor development. It's ridiculous. The issues above and the "AI" solutions being marketed are the biggest reasons I would not recommend using Avature. When I do, it's with significant caveats.

We manage essentially all internal operations related to customer interactions and projects in Avature (think a combined AM, TS, Deployment situation).

The software and the company behind it adapt. If my company/team are having an issue or make a suggestion changes are made and an updated version of avature comes out with a demo of the changes.

The approval process is daunting. The could very well be a choice made by my company but to get a candidate from A to B is a 2 week process internal or external. Due to the number of Avature production emails/ System Administrative emails / Action Item emails managers and myself can get confused as to which emails need immediate attention and could be considered junk mail.

We are better able to track the number of hires per location, number of openings and keep eyes in internal transfers on a national scale.

Avature has some very strong modules. As an example, one can move a candidate from one req to another fairly easily. The underlying base of Avature is solid...candidate movement within a requisition is solid as well, one of the few intuitive functionalities that exist in the system.

How large are the G2 servers? Because the list is exhaustive. 1. While the report-writer attempts to be user-friendly, the learning curve is fairly steep. The function is not intuitive. 2. I've worked with Avature on and off since 2005 or so. NOT ONE of the versions has been intuitive. In some of the versions, the UX/UI was more like the make-up job on Wesley Snipes, Patrick Swayze, and John Leguizamo in "To Wong Foo With Love...."--basically covering up the "green-screen" underpinnings. Later iterations were better, to be sure, however, the continued kludgy linking to MS Office Suite products continued. 3. Trying to search from within Avature--I finally gave up. Somehow, to use another movie reference, my seach string got "Lost In Translation" and the results just were off.

At the time I trialed it for Spherion, and later when I used it at other RPOs, Avature was what was the best thing after sliced bread. Now...not so much. Early on the benefits were...well...it was the only game in town for smaller and for RPOs. As the market for ATS/CRMs grew, Avature became third tier.

I like almost nothing about Avature. Only plus is that you can see all the reqs assigned to you in one place.

The UI make no sense, there is an overwhelming amount of information on each page, and no obvious structure or hierarchy of information. It takes me 20 minutes to find a candidate's resume each time.

We use Avature as our applicant tracking system but it's not benefiting me at all

Avature is can be used in a variety of ways. It is very flexible

Not as user freindly as most. Could not get recruiters to use it as it was not intuative.

WE tried to use it as a CRM