Avature CRM Reviews & Product Details

The simplicity of the solution and how it focuses on low code

The customer service component can be challenging especially when dealing with very specific government/public sector issues

The ability to utilise a low code solution for more than just recruitment

The flexibility wihtin the System. Nearly all elements in the Backend can be defined and edited by the user. This allows us to create individual processes and solutions.

In the past we have been struggling with some projects "After Go Live". As soon as the Templates development Team needs to be involved we had several issues. Mainly there where for our need not enough communication by Avature (e.g. Timelines, Milestones, Dates to provide necessary Data from us to Avature, Confirmation of Testing Time etc.). Here I see much potential for improvement to keep happy customers.

Having one common workflow allowing different user groups to have their own requirements included.

the possibility for admin users to perfrom a lot of changes by themselves

some restrictions on format and layout stability of the system

deploying functionalities that are commonly branded as “talent marketplace” or “opportunity marketplace”. A talent marketplace provides the platform to create an internal market where staff express interest in a wide range of opportunities

Ease of use. As a client, I find it quite flexible to meet the ever growing needs of our various markets. Learning curve is not a concern. Our Recruiters and SUs community got reasonably good hands-on in decent time. Support mechanism is good and TAT from the tech support is reasonably quick.

Lead time in providing the requirements/features not in Avature is on a higher side. With ever changing needs and competitive environments, Avature needs to be more agile when it comes to fulfilling the business critical requirements. Sometimes, there are multiple teams for us to refer to - Consulting, Tech support, Account Management. I think there should be a single SPOC towering all 3 so that we can raise our concerns/issues in more suitable manner and at right forum.

Candidate experience has improved with the use of Avature. More interactions are expected with multiple integrated modules like ATS, CRM, Onboarding, Referrals, et al.

I really like Avature reporting. You can get very granular.

You need to be very tech savvy to understand it quickly, unlike other ATS Tools.

It's great for Data Analytics.

social onboarding solution to transform your recruiting organization ; to assist with transforming Culture, Set-up, and the layout out of required docs.

Nothing at this time. All ATS systems have some sort of downfall so it just depends on what exactly that you are looking for.

The user benefits has increased. The user experiences for our job seekers, recruiters, hiring managers, has risen to the top. We are seeing less reporting errors from all ends.

It was easy to use. It had many internal options like attaching a candidate to a job, send them e-mails, put in place automatic e-mails, track the steps in the recruitment process. Also, it could be used by many team members at the same time (if they have access). We had many own created templates in place, which helped to send messages faster and with fewer mistakes.

Avature ATS had got too many side-features added to it, the system got very slow forcing us to refresh the page often to have it fully loaded. For many of these side-features, we got no guidelines provided nor notification that an X feature has got added, so we had useless things making our daily work harder due to the system global speed.

I was using Avature for contacting, scheduling the different interviews (phone, Skype, face to face and assessment centers) and tracking candidates' steps in the hiring process. It made it easy to track the candidates' steps, send them messages and schedule interviews thanks to the very specific steps and pop-ups to complete for automated emails.

The lists tool lets you create anything from task oriented actionable reports, to complex criteria for improved automation within the workflow. I hands down has to be one of the best features of Avature. We use this to create complex rules on restriction workflow progression as well as sending mailers etc.

A white label variant. Being able to create more customer branded outputs within the business instead of relying on Avature development.

Definitely reducing time to deliver with improved data capture. The automation options available in the work flow have allowed us to remove a lot of manual tasks from the recruiters. The time savings here as well as bulk actions available from lists have improved our overall time to hire. The verification and checks also set up at key points in the process have led to greatly improved data capture. In turn, we have been able to provide fantastic insight to our clients on the process carried out on their accounts. as well as generating wealth of data to inform our future business decisions. Without Avature's flexibility in workflow configuration, the quality of that data would be highly diminish. This also lends itself to recruiter performance tracking. Driving all our work through the Avature has also allowed us to improve recruiter performance. Gathering feedback from clients and candidates at key stages of the process automatically has provided perceived performance metrics that compliment recruiter stats on conversion rates at key stages for example. This has fed back into our recruiters development fantastically

The interface is clean and easy to learn.

I don't know how to add comments once I've created a candidate.

It's an easy to learn ATS system especially with new employees & easy to keep track of candidates.

Its user friendly. It took me very less time to learn this software

it could have more features related to candidate's timeline and could add notification settings

keeping candidate records and project records