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Basecamp Project Management Software logo
Basecamp
Streamlined project management.
4.1
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Basecamp Reviews: 4.1/5 — Solid Choice

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
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Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Action plan / roadmap generation
Agile Methodologies Support
AI agents / automation of tasks
Budget Management
Calendar Integration
Client Portal
Collaboration / team roles / delegation
Collaboration Tools
Customizable Dashboards
Custom templates / reusable plan templates
Dependency Tracking
Document Management
Basecamp Media
Basecamp video thumbnail
Basecamp 0
Basecamp 1
Basecamp 2
Basecamp 3
Basecamp 4
Basecamp - Basecamp Homepage
Basecamp Screenshots
Basecamp screenshot 1
Basecamp screenshot 2
Basecamp screenshot 3
Basecamp screenshot 4
Basecamp screenshot 5
Basecamp Homepage
Basecamp Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 23, 2026
Basecamp Project Management Software logo
5,257 Basecamp Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Oct 24, 2019
 Source
Overall Rating:
5.0
FK
Fallon K.
Community Manager
Share
"Basecamp has been an integral part of our team's workflow, processes, and communication."
What do you like best about Basecamp?

I love that Basecamp is a one stop shop for all our team needs to send messages, files, manage projects, share results, and bring our team together online.

What do you dislike about Basecamp?

I only have one issue with Basecamp and it's in the weeds of setting up a to-do list. There is no option for setting up a weekly or monthly or daily recurring to-do and I have a lot of those. It would be helpful to be able to add this type of task on the list and then set it up as recurring instead of having to continually add it to a daily list.

What problems is Basecamp solving and how is that benefiting you?

Basecamp has brought better efficiency within our team as it acts as the main portal to communication and messaging instead of working through a long list of emails.

Small Business (50 or fewer emp.)
Oct 24, 2019
 Source
Overall Rating:
5.0
Mary J. avatar
Mary J.
Sales Marketing Positions
Share
"Managing projects efficiently"
What do you like best about Basecamp?

Basecamp seemed to me to be an effective marketing management tool as it allows us the possibility of accessing each of our projects and favours the fact that it allows us a fluid flow of information between users.

What do you dislike about Basecamp?

To tell the truth, it is little or nothing that I question to Basecamp since it has been of great utility. As time goes by, all software is updated and improved, the same should happen with basecamp, because in my opinion, this software should operate without the need for Internet access.

What problems is Basecamp solving and how is that benefiting you?

Something we have been able to solve is the time factor. With the good use of this tool, the exchange of information can be done in real time, all the issues related to the projects in execution, even if we participate in different places.

Small Business (50 or fewer emp.)
Oct 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp provides a great platform for strategic planning."
What do you like best about Basecamp?

The most helpful part of Basecamp is the check-list and the ability to assign specific tasks to other teammates.

What do you dislike about Basecamp?

Basecamp is a little hard to maneuver at first, but after a couple uses it is easier to locate the desired document/dashboard.

What problems is Basecamp solving and how is that benefiting you?

My team and I are strategically planning an executive report for a nonprofit organization.

Mid Market (51-1000 emp.)
Oct 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp project management"
What do you like best about Basecamp?

It makes tracking projects and people a bit easier.

What do you dislike about Basecamp?

There isnt much that I dislike about Basecamp, If there was a way to automate certain parts may make for a better service

What problems is Basecamp solving and how is that benefiting you?

helps keep track of teams that are involved in multiple projects

Small Business (50 or fewer emp.)
Oct 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp Review"
What do you like best about Basecamp?

I liked how easy it was to communicate with a large group of people on one project.

What do you dislike about Basecamp?

I didn't like how you could only assign tasks to people in one area of the program.

What problems is Basecamp solving and how is that benefiting you?

We used basecamp to collaborate on a research project with multiple team members. We had members from the research lab, university, and Boston Hospitals all working on one project. There were many opinions in one group and basecamp allowed for us to communicate effectively and in an organized manner.

Mid Market (51-1000 emp.)
Oct 23, 2019
 Source
Overall Rating:
5.0
KG
Kyla G.
Product Application Specialist
Share
"Basecamp for easy communication."
What do you like best about Basecamp?

Basecamp provides an easy to use platform as a hub for all information on a project.

What do you dislike about Basecamp?

If I don't check basecamp regularly I may miss if someone uploads a new document.

What problems is Basecamp solving and how is that benefiting you?

Basecamp has been a great resource for solving our communication needs throughout our teams. Many projects of ours includes team members in different countries. This platform provide a space to make quick notes, provide feedback, and house relevant documents.

Small Business (50 or fewer emp.)
Oct 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent for project management "
What do you like best about Basecamp?

I like the fact that clients and colleagues can all integrate work and communicate efficiently.

What do you dislike about Basecamp?

The software is quite expensive. The software is quite basic.

What problems is Basecamp solving and how is that benefiting you?

I am improving time keeping skills and team communication efficiency.

Small Business (50 or fewer emp.)
Oct 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I LOVE THIS SOFTWARE"
What do you like best about Basecamp?

I love that I can stay organized and focused on what I am supposed to be working on according to what day it is and keep track of my team's progress.

What do you dislike about Basecamp?

I wish that there was a faster way to get back to a to-do list after you checked something off as done.

What problems is Basecamp solving and how is that benefiting you?

We are solving our problem of having paper lists with info on them being lost, instead, we use Basecamp Docs and it's all in one place for your team!

Mid Market (51-1000 emp.)
Oct 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use!"
What do you like best about Basecamp?

I like the threads are super easy to access!

What do you dislike about Basecamp?

Great software! Not much to dislike here!

What problems is Basecamp solving and how is that benefiting you?

I can go back very easily and see when an update was implemented which helps me to back track reporting and timing of optimizations!

Mid Market (51-1000 emp.)
Oct 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp project management"
What do you like best about Basecamp?

Basecamp is a very easy platform to use with cross-functional teams for project management.

What do you dislike about Basecamp?

I didn't have any preliminary training, so I wasn't able to use all the functions.

What problems is Basecamp solving and how is that benefiting you?

I have used Basecamp to upload and share project documents with different team members.

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
Ben E. avatar
Ben E.
C2 Systems Integrator/Interface Control Officer
Share
"Basecamp review"
What do you like best about Basecamp?

The thing I like the most about base camp is the to do lists, this allows me to organize all the work that needs to be accomplished and delegate this down to my team, it allows me to assign tasks and set due dates, and will follow up if an employee slips up and goes overdue on a task. I really enjoy the trial and the free Verizon that will allow me to learn the product before I decide to buy.

What do you dislike about Basecamp?

Mainly don't like the 99 dollar fee a month, that is really steep unless used in a big corporation, but when used in small business that could cut into my profit margins. The File storage system can make me feel uneasy sometimes due to security, Im a IT Sec professionally and would like to know more about how they keep files secure.

What problems is Basecamp solving and how is that benefiting you?

This allows me to have real time chat with my company if we are not in the same location, checking in is useful to track hours. and the to do lists I believe is the best because it really drives productivity

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
RD
Rob D.
Rob Davis
Share
"Basecamp - Great for Collaborative College Programs"
What do you like best about Basecamp?

Basecamp was very useful for bringing people together and allowing them to share important information with the the rest of the organization. Before my organization used basecamp, we communicated through a confusing web of emails and people were always complaining about missing information and being left off of an email list. With basecamp, all of the necessary information can be organized in one central location.

What do you dislike about Basecamp?

The only issue I have had with basecamp is sending private messages on the mobile app. This gave me a number of errors. I never had to deal with these errors on desktop.

What problems is Basecamp solving and how is that benefiting you?

We have a lot less confusion and frustration in my organization when it comes to keeping everybody updated with important information.

Enterprise (> 1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
Madeleine W. avatar
Madeleine W.
Intern French Immersion
Share
"I wish my current job used this app"
What do you like best about Basecamp?

I like the very well-organized collaboration features on this website. I can assign tasks or be assigned tasks and keep up to date on them automatically, plus see my schedule in one click. Its interface is extremely user-friendly, and it's pretty much self-contained--there are messages, notifications, calendars, project descriptions, team member lists, and more all within the site/app.

What do you dislike about Basecamp?

It's not very useful to use Basecamp on my own, although I could really use the organizational features by myself for my own, individual and self-contained projects. It feels like I am forced to add other team members in order for the site/app to be useful.

What problems is Basecamp solving and how is that benefiting you?

I have used Basecamp before to respond to employers' project guidelines, to keep up to date on assigned group tasks, and to delegate work to others. I use it now mainly for the integrated calendar (my Google calendar is too hectic).

Enterprise (> 1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
Andy S. avatar
Andy S.
Litigation Reporter
Share
"Solid task management software"
What do you like best about Basecamp?

It has a simple, intuitive layout and it's very orderly. Easy to stay organized and check down the list.

What do you dislike about Basecamp?

Would like to see more capabilities for customizing personal dashboard. Such as, I have 10 things due by Friday and I'd like to organize them by day throughout the week to keep my workflow optimal.

What problems is Basecamp solving and how is that benefiting you?

Keeping my tasks in front of me and organized in a simple way.

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Wonderful way to communicate on long term project"
What do you like best about Basecamp?

I really appreciate how Basecamp is organized with a big picture dashboard and then smaller widgets to access portions of the project. I also really appreciate that it is user friendly and easy to use with multiple organizations/agencies with an invite.

What do you dislike about Basecamp?

I dislike the app more than anything as it is not as easy to access for me as the website is. Really, there are just more button clicks and screens that make the app seem more onerous than the browser application.

What problems is Basecamp solving and how is that benefiting you?

I've worked w/ community partners and organizations nation wide to develop technology solutions re: access to legal aid in the elder rural population.

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
Sifiso Nkosinathi N. avatar
Sifiso Nkosinathi N.
Inbound Customer Service Representative
Share
"Easy to use and makes team work easy"
What do you like best about Basecamp?

It’s easy to use and I found it user friendly because I was just invited and it just opened and I was able to follow along without training on it.

What do you dislike about Basecamp?

The fact that it’s slow in loading when you open it’s the worse that can happen in the modern days of applications.

What problems is Basecamp solving and how is that benefiting you?

We are a board of directors in a non profit organization where we put items on the list and we work on them independently and report on the app so that everyone can see the progress. It’s saving us time to meet weekly.

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Project Management platform"
What do you like best about Basecamp?

Easy to organize and keep notes in separate projects

What do you dislike about Basecamp?

takes time to ramp up to when you haven't used it before

What problems is Basecamp solving and how is that benefiting you?

It was really easy to keep things organized for the greater team so we all had insights into projects

Enterprise (> 1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp is the best project management app"
What do you like best about Basecamp?

It has streamlined the process of managing numerous projects at one time

What do you dislike about Basecamp?

The email notifications can get overwhelming. I’d like to have the ability to prioritize what I get email alerts for.

What problems is Basecamp solving and how is that benefiting you?

Organizing tasks and team projects

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy project coordination "
What do you like best about Basecamp?

Basecamp is a really good way to manage group projects; in my office we used it to coordinate a digital marketing campaign with our office workers and our graphic designers. it allowed for feedback in real time across various offices.

What do you dislike about Basecamp?

Nothing! Basecamp is super day to utilize.

What problems is Basecamp solving and how is that benefiting you?

As stated previously, we used it to ensure the graphic designers were achieving our visions for our social media marketing campaigns.

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very intuitive"
What do you like best about Basecamp?

I love their notifications and how simple it is to start projects

What do you dislike about Basecamp?

Requires a lot of manual organizing and setup. Someone has to be prepared to manage the platform.

What problems is Basecamp solving and how is that benefiting you?

It helped a lot with communicating between teams with the absence of a project manager.

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
Cristal C. avatar
Cristal C.
Savvy Administrative Assistant And Social Media Consultant With Superb Customer Service Skills
Share
"Basecamp keeps us organized!"
What do you like best about Basecamp?

I like having all files, projects, customers in one place.

What do you dislike about Basecamp?

I have no complaints at this point. It has been amazing for me and my team

What problems is Basecamp solving and how is that benefiting you?

It is awesome to keep track of who is doing what, and when. All activity is logged into Basecamp.

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp makes it easy to share progress"
What do you like best about Basecamp?

Basecamp is useful because it allows the team to easily communicate with our clients. We can share files and get quick feedback shared with everyone involved.

What do you dislike about Basecamp?

Long discussions can sometimes be overwhelming, lots of emails sent of every update made.

What problems is Basecamp solving and how is that benefiting you?

Everything can be found in one place and accessed by our clients if given the authority. Takes away the need of emailing back and forth.

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best ever"
What do you like best about Basecamp?

For me it is much more than a project management tool ... it helps me to be much more organized and productive together with the team. I speed up the time having everything organized.

What do you dislike about Basecamp?

It takes several years with the same interface, I would change it and make it much more intuitive and modern..

What problems is Basecamp solving and how is that benefiting you?

I save my time and have everything better organized.

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"BaseCamp Review"
What do you like best about Basecamp?

Basecamp is a program that allows you to manage multpiple branches at the same time and you get your own mini website to post dates and to allow other users to manage things that need to be done

What do you dislike about Basecamp?

I dislike that there are not that many customization options and to allow users to hide things from users that dont need to see certain things and maybe a little better database

What problems is Basecamp solving and how is that benefiting you?

Work time, less time to manage,easy group management very fast good program

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
LW
Lindsey W.
Administrative Assistant
Share
"Basecamp is an easy way to get projects done within a large organization. "
What do you like best about Basecamp?

I like the real-time email updates when someone has made a comment or added something in a discussion of a certain project.

What do you dislike about Basecamp?

When you open a project, it takes you to the very beginning of that discussion instead of opening it on the newest comments.

What problems is Basecamp solving and how is that benefiting you?

It has made it easier to get projects completed without having to have sit down meetings with our design department. It can all be done right from the computer.

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very easy to use. Simple and consise."
What do you like best about Basecamp?

I like to be able to keep my tasks managed.

What do you dislike about Basecamp?

I wish it could make a ping noise when someone messages me. I would also like to open more tabs within the app.

What problems is Basecamp solving and how is that benefiting you?

Task management.

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
Chris W. avatar
Chris W.
Market Intelligence Analyst
Share
"An organized way to manage projects"
What do you like best about Basecamp?

I liked that everyone involved in the project can see the notes/messages

What do you dislike about Basecamp?

It seemed that I didn't always get a notification of new messages, but that could have been user error within the settings.

What problems is Basecamp solving and how is that benefiting you?

We used Basecamp when implementing a marketing automation platform

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp is the best project management system out there!"
What do you like best about Basecamp?

Has great features to keep clients, projects, and users organized.

What do you dislike about Basecamp?

No more time tracking feature available.

What problems is Basecamp solving and how is that benefiting you?

Managing projects and timelines. Keeping project and client files stored in one place.

Mid Market (51-1000 emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Keep all you to-do tasks in one place!"
What do you like best about Basecamp?

I like how I can be a part of different departments and have all the tasks in one place that I need to complete.

What do you dislike about Basecamp?

The only thing I would change is having more reminders sent after the tasks is not completed.

What problems is Basecamp solving and how is that benefiting you?

Keeping track of tasks I have accomplished as well as realizing what I still need to finish.

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
5.0
Medline M. avatar
Medline M.
Front End Web Developer & Technical Support
Share
"Simply the best Collaborative Tool I have seen over the years!"
What do you like best about Basecamp?

Since every individual at my company has their own way of completing a different tasks such as mobile app development, ecommerce development, and more! They are able to collaborate with other team members more efficiently. Prior to using Basecamp, they would have to email files to each other and sometimes they were not sure who was taking care of what whereas the app gives them the opportunity to see exactly who is doing what and what have been completed.

What do you dislike about Basecamp?

To be quite honest I have been a long time Basecamp user and the initial dashboard was atrocious it was not user friendly, but they have since upgraded and I have no major complaints. I think there is some room for improvement with the dashboard in terms of design.

What problems is Basecamp solving and how is that benefiting you?

There are so many problems this application has been able to solve for me and my team but the primary issue it has solved was the fact that it eliminated the daunting task for team project members to figure out exactly what has been completed.