Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 million organizations have chosen the Bitrix24 solution for their company today, and the service is currently available in 18 languages.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Bitrix24 with other popular tools in the same category.
It's CRM - Customer Relationship Management Software. The CRM in Bitrix24 provides a platform to organise and track interaction with potential or existing clients, partners, agents and other contacts. Bitrix24 CRM is also accessible on mobile with its mobile app. So you can find the information needed whilst on the move. Bitrix24 Mobile App CRM allows creation or editing of CRM entries and invoices directly from a mobile device. You can use the product catalogue, browse client records, and even make calls from mobile.
Some app integrations that are hard to add on Bitrix24. I cannot configure some apps like mailchimp. So I am not sure if this is on them or Bitrix24. Anyways, as long as the CRM works good.
Invoicing, timekeeping, company pulse or rating, forms, contact for clients, chat groups and calls. Improve task management. Sometimes the tasks with subtasks are hidden.
-One platform for many solutions - CRM, project management, time management Project and TASK management tool really good. -A lot of features. Free to use. Versatile and flexible A lot of integrations. -Powerful and all in one project management and CRM solution. -The platform provides robust modules for intranet services like conversations, photo gallery, wiki, files, calendars, and tasks.
-The cost is a major hindrance for most small organizations. The company could also improve on their customer support. -All features are bundled together. There's no way to get CRM or project management separately. -A bit complicated to get used to as user and admin.
Sales department uses the CRM solution, developers use specific PM tools, marketing department often has to use both. Then, there is a third solution for instant messaging, a fourth solution for intranet or HR needs, and a fifth – for the whole company’s knowledge base. In some companies, decisions are made slowly and not very transparently. Bitrix24 solves this problem as you can use its enterprise social network and real-time communication tools (group chat and video conferencing plus Activity Stream intranet center) to get all the stakeholders in one place and make a decision quickly.
It jas a nice interface, all the transactions go pretty smoothly and in general it is a great place to start your trading path
Verification takes forever and this is very very sad., another point is when you trying to sell or buy at specific point it does freeze sometimes so you are ending with not so good price (for cryptocurrency)
Buying -holding-selling cryptocurrency
Bitrix24 is one of the best tools of teamwork that allows us to contribute to the social communication through a very dynamic social network, it is the solution for the companies since it serves as manager of activities, it is useful because it integrates with the Web page of the S companies, has a very varied functionality allows to make call to customers, make invoices, send mail ...
Bitrix24 is very dynamic this tool to perform simple tasks of work, has many functions that are favorable for small companies, since it allows to be used from your Web page this adapts to be able to better your communication with your clients and to realize Easier simple work tasks
Bitrix24 is one of the best tools of teamwork is easy to manage, allows to carry out several things at the same time in the daily tasks of work saving time and effort, improving our communication with the clients
Bitrix24 is easy to use. The chat is phenomenal and the app works really well. It is easy to add clients, create tasks, store files, send messages.
After the updates, which are frequent, the app seems to not push messages to your phone. I've missed a quite a few messages because of this disconnect.
This is keeping the team I work with connected and on task. It's easy to create reminders for different users that notify them when their part of the job is coming due.
The complexity to which this platform is built out is insane, allowing managers to delegate tasks and include everyone on every project status at any given time of day. Chat, timecard, tagging of clients, data storage, you name it, project timeline automation, templates, email marketing - Bitrix seems to have it all and do it well.
Sometimes the platform has slow days or technical glitches and tiny loopholes in the user experience that have been missed. We are lucky to have a Bitrix guru in our office to help solve for some of these instances.
This platform was very daunting at first but once its technical features are understood, it is unbelievable for managing task tracking and delegation. This allows us to talk easily with all members of our teams AND clients in one place in an easy, secure thread. Non-Bitrix users can still be a part of the workflow with email address inclusion.
What I like the most in Bitrix is the possibility manage your work in a timeline like Gantt Diagram.
I want to see improvement in the way we communicate.
Using bitrix24 is the best way to share everything with your colleague, you don't have to send email to remind a task to be done. We can use in real time while working out of office. Everyone is on board and tasks are assigned.
The ease of use and the ability to multitask
There isn't anything that comes to mind
Getting everything done together
In like the ability to be able to share calendars with team members.
The complicity of the system. It should be simpler.
Being able to.communicate with team members via chat