Bitrix24 Reviews & Product Details

Bitrix has a great way of organizing the social side of online-only team projects. The visual arrangement is quite interesting and the side bars are for the most part functional and easy to learn. Managing and editing deals and contacts is made easy by one-click editing and saving. Multiple key commands make navigation easy on the wrists, freeing them up for other activities. Notifications are loud and vibrant, ensuring a prompt response to the more urgent tasks. Assigning tasks is done via a user-assignation system, which makes it easy to stay accountable and on task.

Bitrix is riddled with whimsical graphics that smooth over the transitions from page to page. They ultimately slow down the experience and draw the eye away from the more critical business elements of the page. On top of that, helpful reminders reminiscent of 'clippy' show to block key functions of the page, making them hard to ignore and, at the end of the day, frustrating.

Bitrix helps me keep track of the multiple hundreds of calls and emails I send out cold every week, allowing me to keep the clients who are interested and warm up potential future clients. I can track personal interactions and ensure that every meeting is met with a perfect recollection of our entire interaction history.

Bitrix24 is a very comprehensive solution, offering virtually every feature that a small business thinks they need and many that they haven't yet imagined.

There may be more bang than the buck really needs. A surplus of features on a dated user interface can lead to a confusing and frustrating experience.

We looked to Bitrix for a CRM solution. It met every need we could have imagined, except for the need for a manageable solution that didn't overwhelm the team.

Project Management. It has proven a very useful project management tool that I was able to share with team members across the company. The Chat, Workgroups and Activity Stream facilities are really useful. Not sure how robust the system would be as a CRM for a large corporate organisation though. Data Inputting Form. The CRM Form creation tool is incredibly useful. I used it to create a way for my workers to forward the results of the data collation work they were doing for me. It works very well, and can be added to a webpage, or used as a standalone form.

The UI isn't the most user-friendly when you first log in, but it's worth taking the time to have a good look around and learn about all of the tools included. It just takes a while to learn it all, as it's not particularly intuitive. Also, the reporting facilities and options are a little thin I think. Though it's a small thing, I'm not loving the constant stream of notifications that comes through when that option is selected, though I do keep it on as I need some kind of reminder system. Though it can be useful, sometimes it's annoying in the way that the MS PaperClip (remember that?) used to be annoying.

Keeping in touch with globally dispersed team members whilst working on a data collation and management project.

This helps groups to organize and access materials in one place.

This is not completely easy to learn in one day.

Mainly storage and organization.

Well, it's pretty tough on where to actually start, this product does essentially everything. But, in some cases that can be good and bad. Some CRM and loaded software packages can get a little overwhelming and I feel like Bitrix24 is on the cusp of that happening.

There is just so much happening at any given time when you are using this software that it can be hard to manage sometimes. There are seemingly 2000 options on the left nav and being from the UX/UI world, that can be a little daunting at times.

I am solving the issues of team collaboration as well as communication. This platform allows you to do many thing, even make phone and video calls through it which is great. Like I mentioned before. It essentially allows you to do anything.

Bitrix has got a lto of features such as social network, drive, chat, task and project module etc. so it looks like handy. It has got self hosted and cloud versions. If you prefer self hosted version you can pay one time and you will get lifelong license. Also there is mobile and desktop application. Application is compatible with Linux and Mac. Also Mobile application is compatible with iOS and Android. It has got great support. You can connect Bitrix to your Active Directory service.

Bitrix administration panel is very (but very) complex. It is hard to use. Translation is so difficult. You must translate more than 1000 variable. Some pre-translated languages in buying package but there wasn't Turkish Language.

It solves our task distribution and follow needs. Also it is useful for chatting between staff.

Many great functionalities and features but poorly written interface. Able to have the system hosted in house and therefore better control of technical environment. New desktop apps with sync is great and works well. Bitrix24 on iPhone has limited functionalities. Quotes are not available. Data storage with drives and shared access is excellent.

Issues with update of the system on hosted environment. Many errors occurring during update process. System is not well tested and process poorly implemented. Support personal has difficulty communicating on English. This is a Russian company. Response to issues inaccurate and/or not well explained. Inadequate support for oracle database. Outdated documentation and online help.

CRM and content management.

Surprisingly it's kind of hard to find PM software that has clear and obvious ways of how to create a new task. In Bitrix24 that's pretty straight forward. The navigation list on the left is helpful.

Never been a huge fan of workgroups or separated work spaces. I see the benefit of using them to separate work, but I'm only going to use PM software in a work environment. I don't like having to constantly check different work spaces.

Not provided

This software has some useful and elaborated features that can become handy for experienced project managers. I liked the Gantt Chart converter.

As for the specialist that I am, this software presented way too many options and features. At the end of the day, I saw that most of my time flew by over building processes instead of executing them.

I used Bitrix24 mostly for project management and as a personal timetable.

The ability to do everything you need to do.

It’s overwhelming for someone who is new to the whole CRM, project planning area.

More clients and looking to be more organized.

Huge opportunities for customization, customization, integration with other services. Easy search for solutions to setup questions. The ability to write letters directly from the system with the help of a binding of working mail. The presence of an application for android. This helps to get access anywhere. Activity Stream intranet center Bulk email Calendar sharing Company structure CRM CRM reports Daily planner Email notifications Extranet File sharing and versioning Instant messages Photo albums Project groups Sales funnel Simple access assignment Tasks Task reporting Time management User profiles Workflow

Slow interface. A lot of unnecessary features and settings that do not disable One and the same need can be solved in various ways. This causes confusion in the sophistication of the work. The presence of unnecessary tools in the work complicates navigation and the user's work in the system. Additional functions require certain resources, but they are not used.

Sales, customer management, the division of the customer base between managers. History of interaction Improve Employee Engagement Communicate with All Stakeholders Instantly No Need for Multiple Applications The Bitrix 24 system is designed, first of all, for large business. This is a large multi-purpose portal, self-contained. When buying Bitmix CRM, you choose not a CRM system, but a huge portal with a huge number of features, which includes CRM-system among others.

This software is so much more than a project planner tool, I believe that it'd be a very good 'entry' level CRM. However, I just use the one functionality of Bitrix24, which is the project/task planner. I discovered it whilst trying to find free to use Gant Chart software and this perfectly fits the bill! It's a great platform for colleagues and teams to come together and collaborate on work.

You get alot of notifications from this platform - I have had to turn mine off as they were becoming quite spammy.

Collaboration and management of multiple ongoing projects. Bitrix helps me to juggle a lot of projects at once and help keep me and my team on track with deadlines and ensures that interdependent tasks also do not get forgotten about.

I actually really like the interface and many of the features. I found it fairly easy to navigate and it had almost everything I needed to organize my company. I would have liked a gantt view but could live without it.

Productivity relies on groups of tasks (tasks and their subtasks) that can be loaded for each new project. Bitrix uses a "template" system but a template cannot have subtasks. So if you have 4 tasks (phases) and each of those has 10 subtasks, you have to load all tasks and subtasks individually and then assign the subtasks to the appropriate task. It is a nightmare. Then to make it even worse, no one but the creator can see templates. So I can't have other developers use my task templates to streamline their workflow.

It could have helped me completely organize my tasks, projects, clients, prospects, teams, and workflow.

There is a Kanban-like board for our deals.

Overloaded interface and settings, you need to waste a lot of time to adjust your workplace

On my work I use Bitrix as a CRM system

It is a good idea to have project management software, and Bitrix does do the basic job of tracking hours, tracking tasks, tracking projects, measuring productivity, among others. The community/group board feature on the homepage is nice in that you can interact with colleagues and even shows your colleagues' birthdays.

There are so many things I dislike! 1. At the top of the page, where you turn on and off to track hours, when you aren't tracking hours, the section keeps flickering, which is so annoying; 2. the site is very heavy and uses a lot of computer memory; 3. it's just very clunky as a whole. It's not intuitive at all how you can track hours by project; even when you just want to pause the project, that option is not on the home page, and I've clicked check and accidentally finished projects when I hadn't completed them. 4. Productivity metrics are annoying; the list goes on

Tracking hours, tracking tasks, tracking projects, measuring productivity are the main problems I am solving. Benefits - at least the team has a centralized platform where we are tracking projectp progress

Adding tasks was super simple and easy.

Their desktop app was a joke with next to no features.

Task management was the problem trying to be solved, but with a team of 2-3 individuals, it felt like more work keeping track of everything than actually working.

Cloud using, chat integrating, design, look and feel

Speed, Challenging UX/Structure of interface

TimeTracking, BugTracking, Managment of employers

The completeness of the product (different functions, menus, etc)

The strict process that has to be followed in tracking your commercial activity

we tried to track a commercial activity but after a while we stopped because it was to complicated

We used Bitrix24 for a while on our team at work and it had some nice features like easy file sharing and communication amongst team members. It was relatively easy to set up.

Bitrix24 just wasn't right for us. We mainly used it for task management but the interface was a little clunky and just didn't work for our needs. We ended up switching to a much simpler solution, Asana, which works great for our needs.

Not provided

The chat feature is ok, users can easily share files and drag and drop images.

It's very complex for new users, the user interface is laggy and not user-friendly. New users get frustrated using this for the first time. Other simple tools like slack, Trello is way easier than this tool.Horrible support

working for a company as a freelancer, using their Bitrix24 platform.