Bitrix24 Reviews: 4.1/5 — Solid Choice
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 million organizations have chosen the Bitrix24 solution for their company today, and the service is currently available in 18 languages.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Bitrix24 Pros and Cons
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Compare Bitrix24 with other popular tools in the same category.
I cannot get the app to work so there is nothing to like
Since I installed this app to integrate with office 365 I have not be able to use outlook, remove the integration or get effective support. If you need a web based app it might be ok but I have not had time to use it because it screwed up my machine and out look in running properly.
none
Nothing- I signed on to try it out because it came up under a search for online database programs- it apparently has no database functions at all.
This came up under a search for online database programs- I can't see it has any database functions at all- a complete scam to get an email address.
No benefits whatsoever- if this is software for working groups, I bet they're not getting anything done but dicking with this silly program
Solution was OK. Website is nothing special but works fine.
I was on the free useage tier. I was probably going to upgrade in a few month. I use this software but not a ton however I was planning on expanding. I was looking into alternatives but since my data was already here I would have probably staye. However in December 23rd I got an email saying my account was going to be deleted in a week if I didn't do anything. Normally I would get the email and do something about it but being December 23rd I was already headed home and would be home till January 1st. So by the time I got the email ALL my data was gone. I'm glad I didn't totally depend on this.... I understand that they delete accounts that people no longer use but that close to Christmas they have to realize people might not be available.... I will be going with someone else from now on.
The only benefit is that I was on the border with staying with them and now the choice is easy. I will be going with someone else.
It has a Facebook-like feed that is great for coworkers to post things and interact on individual posts. The pulse on the side was nice in seeing how active people were on the site.
The layout is really busy and it's hard to keep track of everything going on. Additionally, the file sharing system is tough to figure out for first time users and many of my coworkers had a hard time figuring out where everything was.
Team communication and file sharing. It was beneficial for helping each other keep in touch during the week and giving us a collaborative workspace.
I like the interface the best. It's got a great user interface, and the look and feel of everything is nice. The idea of using it to track everyone's time is good for hourly employees, and tracking time spent on projects.
I don't like that the clock in the top-right is constantly flashing for you to clock in your time, and time-stamp everything. The idea is good, but the implementation this company chose to take is horrible.
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