Bitrix24 Reviews: 4.1/5 — Solid Choice

Bitrix24 is really free, it is always getting better, easy to use, friendly and powerful.

So far, I like everything about Bitrix24.

We are using Bitrix24 as CRM, Project and Task Manager and more recently, for quotes and invoices.

This software is the best I have used thus far! Adding team members and keeping track of their progress makes it so much easier for me to do my job.

Nothing yet because I am still exploring all the features.

I had a problem with getting status updates from my team members in the past. Now that I have Bitrix24, I can see their stats with a couple clicks of a button.

The reporting system and how i can change the way i view them.

That even though I am an administrator I can't see everyone's leads, quotes and sales

customer relations

Can't say enough, wish i would have thought of it myself

Not much. Could be a little more streamlined

Customer engagement

I like this this tool helps our company stay organized and collaborate. IT IS FREE !!!

I need to spend more time using this software & interacting with the website

Face to face interaction is so important

It is free for small buisiness, and very affordable for medium and large enterprises.

I don't see anything that dislike me so much to be noticed.

This tool is great to make project management, crm, and the storage for project and enterprise files is very welvomed.

I like how easy it is to use. I remembered using it for the first time and knowing almost instinctively how to do things I want to do using the platform. When I do get confused, their Support Training Course is accessible and easily understandable. And it's worth mentioning the quality of the video when you share your screen during a call. Better than any other tool I used!

There's absolutely nothing I dislike about Bitrix.

It helped improve team collaboration, communication, files storage, and task management.

They did our company website and made it really simple for us when we were just starting out. All we had to do was provide necessary information and feedback.

We were limited in what we could add to the site. We wanted patient scheduling and to have electronic form completion and submission but werent able to.

Our first website, people could look us up and find what we do. We reached more people having a wwbsite.

Easy to use, technical support, Activity stream and social network style

VIdeo conference is limited yet and the meeting agenda still little unfriendly

Unlimited drive space allow us to control some content administration issues. Workgroups allow us to assign resources to projects and make things happen

I like the Bitrix24 platforms because to brings all my customer's together. Am able to market products and also invoice through Bitrix24.

For me so far the platform is making me work smart.

Am a freelancer and most of my client like working in either Bitrix24 zendeck and more of this.

I used this CRM and SMS and call management at first glance it was a complicated program, i feel now its great and i am very satisfied with Bitrix24 , especially with the quality and free program.. its free i think thats the added value for such section

I think the should add a button where you can skip the entire toturials for the CRM management , fairly its great program with excellent integration , once i tried it was a simple problem with the integration with facebook leads i think they should add a

They solved a problem for startups and small business , where can go and register for free ....

The best part of the tool is that you can handle all company with one tool, you have chat for the company for core team and for externals or freelancers plus, that you can have a track of all your clientes, you a way to storage all the data (files, pictures, email, etc), you can create a private chat rooms, business conversations, for me it´s a great tool and the best is that you can see everything in web, desktop and mobile (iOS & android)

The gantt graph is not a real useful when all your team work with scrum or kanban so if you can change this that can be amazing

Well the 80% of the organization and management business problems

The solution is offer for free and good enough for small business or startup company

- Only a few localized language support - Sometime the system is slow response.

This is the great application for collaboration among teams. Team can chat and share information to keep everyone on the same page and some issue immediately.

Free for 12 users. There is standalone app store.

Kinda uncompleted interface, design looks questionable.

Managing projects, CRM, and file storage.

All the different features. I like that you can add a chat feature to your websites.

There's not much that I dislike. There's a lot of cool features I haven't tried. Maybe more training to figure out how to utilize all the features.

We're able to streamline production and making sure everyone who's involved in the project is in the loop. It also helps organize and manage projects.

Bitrix does nearly everything. I love the desktop and mobile phone apps that allow me to chat and video conference with my distributed team. It keeps us in sync even though we're spread across the country.

The interface still looks like something from early 2000, which make using the tool less enjoyable. I wish there were a configurable dashboard so each user could show what's most important to them when they log in. More linkage with other software and automated workflows would be really handy too.

Bitrix makes managing and tracking a distributed team much easier. It also make it easier to feel like a real team, because we can all talk to eachother whenever we're online. I really can't say enough great things about Bitrix24.

Great communication through the application.

Pricing long term can be an issue to look at.

Staying connected with people.

I think that this intranet sistem as very interesting because i can recomender to several people this sistem in my contacts in all the moments of my job time

Because is the most sistem where i can share opinions about computers program to everyworld because i think that is the better way of to offer somuch computers services in the sistem informatic

Tahts sistem is benefitme because i can share information about somes softwere in everywhere so likeme an d i know that is very interestin and offer good services to benefit to all people

Extremely cheap enterprise ready intranet. The smooth learning curve for users - it's just like Facebook with tasks, organizational structure, and CRM. Internal emails quantity dramatically shortened in several months after implementation of Bitrix24.

Business processes are no in BPMN compatible, it uses self-made flowchart language. No LDAP in SAAS version. VoIP integration is buggy. Helpdesk doesn't answer fast enough. It is impossible to use shared drive in production environment.

Internal communication of colleagues, task management, project management, simple business process automation. The main benefit is fast communication and cultivation of corporate culture.

Their awesome features, high level metrics, integrations and reporting.

Too much features, worst support ever (it's located in Russia).

Sales Control, Customer Service Control, In depth control of my company.

How it lets you manage everything, from Lead Generation, managing the whole Sales Funnel. Communication between coworkers, Project Management. Everything you need to make your company go to the next level at a really accesible price. If it does not have an option to do something, you can always integrate that.

It could work better with the amount of notifications and email. Also sometimes the server has some connectivity issues.

We are able to manage everything, it lets us do everything at one place. We dont have to work in 5 or 6 different softwares. We can do it all in the same place. From email, chat between coworkers, schedules, projects, sales, everything.

Bitrix24 is great tool for business. Easy to customize database, really good usability. Much better that saleforse or zoho, and you can even use it for free for up to 12 users.

Great usabiliy, easy to castomize database

Database managment, well organized work process

I think Bitrix is the perfect choice for companies looking for workflow automation.Bitrix offers collaboration, attendance tracking, HR, CRM services, Document Management Systems and business workflows; all in a centralized solution.

I'm not sure yet. Nothing that I dislike yet.

With Bitrix, our company can offer much more cost-effective solutions to our clients. Instead of focusing on developing tools that are already offered in Bitrix24, we can simply focus on translating their current workflows and data to its Bitrix24 counterpart – an absolute win-win case for both parties.

Crm, activity stream, task management almost everyrhing

Nothing at all, we like everything in bitrix24.

Communication among team, proper task delegation from supervisor to subordinate...

i love that bitrix has a really nice UX and UI and it is has partners near my country that love to provide me with more information of how to costumize my CRM.

it has some bugs like the clock out whet someone leves it open , i will like to have a easyr way also to creat my procces

organization , shecdules , and comunication

Obviously that it is free unless you have more than 12 users/employees Everything is clear and easy to use. There are links between Companies saved and new contacts Contacts. Tasks can be made for yourself or for someone else in the system (your company). Documents can be shared and updated by those with access. All changes are recoded with date and time. Soon we will be adding detailed quotes to different companies and this will allow us to quickly find the information we need. Spotlight!!!! Great tool! This service is simply AMAZING!!!!!

Nothing yet.

Now all my co-workers can see my business contacts and they can also add or update information. Finding the correct document using Spotlight on the web page (JUST AMAZING) Saving over USD$500 a year in other services

It's very convenient because everything is in one place and we don't have to switch apps. I personally like the activity stream - as you see everything that goes on with the projects. Also like the day planner and the task manager, chat and video conferences.

Design could be better. But since it suits all the needs, I don't mind.

Use mainly as a project management and collaboration tool. Also integrated Mail chimp for our email marketing purposes.

This app contains everything you need to have in your company recorded. Hours of work, CRM system is great, task manager is awesome too. Best of all is that everything is on one place, and you don't need use varios software for various tasks. Included drive is great for sharing files over the company.

Absolutely design. Desing is really cheap and nobody in our company likes it.

As a web development studio and advertising agency, we're solving lot of various task for lot of clients. Evidence of them was never easier. Sharing files with clients is simple with desktop app, mobile app is great if we're traveling. We have solved problem with evidence of time spend for every task.

I have and do use Bitrix24 on multiple projects over a couple of companies. It really must be used to be believed. There are so many options to get your teeth into it's an absolute pleasure to work with.

The interface can be a little baffling until you do some exploring.

I have used Bitrix24 in a small call centre where teams can keep track of the entire sales process. Notes and reminders can be easily set and monitored. Different access levels make life extremely easy for managers and administrators.

It's great and easy to use and I like it because collaboration is the best way to increase productivity in a company. The technologies have greatly improved the process of tracking and controlling sales. There is an air of ease and comfort right from the start; the interface is intuitive and practical; you will like the help it provides and, of course, there are many advantages to using it to create a compelling sales management plan.

There should be a way to put a more reasonable monetary value on its exorbitant price.

We adapted it to the company's standards and basic project or activity ideas, and it was really fast and easy to use. Thanks to Bitrix24, goals are constantly on the minds of the teams working on them, and we have been able to evaluate and manage sales and workday growth with accurate metrics.