Bitrix24 Reviews & Product Details
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 million organizations have chosen the Bitrix24 solution for their company today, and the service is currently available in 18 languages.
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| Capabilities |
|
|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Bitrix24 Pros and Cons
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Compare Bitrix24 with other popular tools in the same category.
Bitrix24 is really free, it is always getting better, easy to use, friendly and powerful.
So far, I like everything about Bitrix24.
We are using Bitrix24 as CRM, Project and Task Manager and more recently, for quotes and invoices.
This software is the best I have used thus far! Adding team members and keeping track of their progress makes it so much easier for me to do my job.
Nothing yet because I am still exploring all the features.
I had a problem with getting status updates from my team members in the past. Now that I have Bitrix24, I can see their stats with a couple clicks of a button.
The reporting system and how i can change the way i view them.
That even though I am an administrator I can't see everyone's leads, quotes and sales
customer relations
Can't say enough, wish i would have thought of it myself
Not much. Could be a little more streamlined
Customer engagement
I like this this tool helps our company stay organized and collaborate. IT IS FREE !!!
I need to spend more time using this software & interacting with the website
Face to face interaction is so important
It is free for small buisiness, and very affordable for medium and large enterprises.
I don't see anything that dislike me so much to be noticed.
This tool is great to make project management, crm, and the storage for project and enterprise files is very welvomed.
I like how easy it is to use. I remembered using it for the first time and knowing almost instinctively how to do things I want to do using the platform. When I do get confused, their Support Training Course is accessible and easily understandable. And it's worth mentioning the quality of the video when you share your screen during a call. Better than any other tool I used!
There's absolutely nothing I dislike about Bitrix.
It helped improve team collaboration, communication, files storage, and task management.
They did our company website and made it really simple for us when we were just starting out. All we had to do was provide necessary information and feedback.
We were limited in what we could add to the site. We wanted patient scheduling and to have electronic form completion and submission but werent able to.
Our first website, people could look us up and find what we do. We reached more people having a wwbsite.
Easy to use, technical support, Activity stream and social network style
VIdeo conference is limited yet and the meeting agenda still little unfriendly
Unlimited drive space allow us to control some content administration issues. Workgroups allow us to assign resources to projects and make things happen
I like the Bitrix24 platforms because to brings all my customer's together. Am able to market products and also invoice through Bitrix24.
For me so far the platform is making me work smart.
Am a freelancer and most of my client like working in either Bitrix24 zendeck and more of this.