BugHerd Reviews: 4.8/5 — Highly Rated

Easily pinpoint items, in place, and provided detailed instructions/notes to your team. Easily add comments to communciate back and forth, track tasks by page, open/closed, etc.

I want to receive email notifications for all comments/updates to my tasks. I probably just dont know how to turn this on.

WOrking with an external firm half wasy around the world bugherd has made communication and collaboration a breeze. Eliminates back and forth and me trying to describe/screenshot what I mean etc.

Bugherd is a browser plugin that lets you redline your website. Suggest edits, comments and user feedback and have information like the users Browser, URL visited, a screenshot and contact information of who reported the bug. INVALUABLE for development and marketing departments technical and non technical stakeholders as a time saver. Streamlines communication. Directors to copywriters at my place of business love it.

Bugherd is an amazing tool. I wish that it had a better method to integrate into third party project management systems. Bugherd has an API - and you can achieve lots of customization and integration, but honestly it feels like bugherd should be an add on for every project management tool that could be used to run web development. The Zapier Zaps are good enough for many scenarios, but don't always fit the bill with every other project management system.

Multi stakeholder QA on multiple web products. It assists with our product launch and marketing initiatives as well making them "more perfect".

Easy to tag people concerning the review comment, and be able to take a screenshot of the element reviewer is speaking about. It is great to have a link to reach to the LMS page where it was added.

It would help if the concerned person would be notified once an issue is resolved and also if the comments would appear according to the hierarchy of their importance.

1. Easy to review the LMS. 2. Easy to tag the concerned person who can fix/ implement the change required. 3. Easy to keep track of the comments and link the page to a particular issue in the LMS page.

It's very easy to use and to explain to internal staff as well as clients. It allows really important feedback and dialog between everyone for the best product.

I wish they included more licenses than 5 with the initial package. 10 would be more appropriate.

Making bug & change tracking easier and better to manage and understand. When I show it to people who have never used it the typical response is "where has this been all my life!"

We have used Bugherd for every single web project we have ever built and just changes the game allowing us to triage internal, development and client feedback, saving time and money. It's great for projects big and small.

Maybe 1/20 clients either just doesn't 'get it' or just refuses to use it.

Allows us to pull feedback from multiple parties before the launch of web development projects, bug tracking after launch and forward planning post-launch for new features and updates.

I like how easy it is to collaborate with people who may not be as sophisticated with web tools, installing extensions etc. The UI is simple and effective. Performance is always fast and consis

I can't think of much to dislike, other than the masthead at the bottom corner is a little intrusive at times. I'm nitpicking here.

Bugherd is solving the complex quality assurance process with web development in the agency world. It is easier to have feedback submitted within a staging environment than screen shots and multiple emails.

I love that Bugherd provides an interface for our clients that makes logging bugs and issues super simple and user-friendly. Clients can log bugs directly from their site, taking the guesswork out of capturing details like screenshots, browser and device specs, and page information.

The only complaint I have is that there are no in-app notifications, so I end up relying on email notifications to monitor activity within the app. If there are a large number of bugs or a lot of activity on the site, this gets a little cumbersome and it becomes easy to miss things.

Bugherd helps us streamline the QA and pre-launch review process with websites. It helps ensure that we get good quality feedback and eliminates a lot of back and forth that we'd otherwise have to deal with.

Makes it super simple for clients to report feedback, us to understand and lets us have conversations around each item. Sure beats working from a Google sheet of doom :)

Would be kind of cool if it didn't need to be a browser plugin, but I get why it has to be that way.

Streamlines the process of gathering feedback and implementing it.

The ability to pin comments to specific points on a site is invaluable. The behavior is exactly the same as our design review process using Adobe XD so it makes the transition from design to site review seamless for the clients.

We often have to remove people to make room for new seats. This can be a little impractical.

It has made the review process much more efficient. We would previously use spreadsheets to review sites and a lot of time was wasted trying to figure out what clients were referring to. Having BugHerd has been very beneficial.

So easy to work with it. Simple and interactive.

Sometimes it doesn't work as it supposed to be. It needs some enhancements (I guess it's the plugin/extension problem - I use Chrome).

Actioning QA tickets on spot.