Unclaimed: Are are working at Chatfuel ?
Chatfuel is a cloud-based messaging solution that helps small to large businesses improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. With Chatfuel, users can send automated responses to frequently asked questions (FAQs) and redirect ongoing chats to sales representatives for further queries. Chatfuel also allows organizations to configure bot flows by adding skills such as collecting clients' email addresses or exporting information into Google Sheets.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Compare Chatfuel with other popular tools in the same category.
It's simple to use, flow-orientated processing is easy to set up and guide the user through your funnel. Integration with Facebook is a doddle, and it increases the interaction available to our webpage users massively engaging them and making a booking more likley.
Nothing really, it's all very good. Perhaps a specific template for my business would be great, but I'm in a niche healthcare market so could be difficult. There are limitations to the topics that are possible I think it's 4 maximum chatbot options and it would be nice to occasionally have more options.
Previously we had lots of web page visitors but some would hesitate and disappear without finding the answers they wanted. With chatfuel they're directly talking to my receptionists who can help them immediately. It's also given us direction on what we need to write and what questions the public are wanting to ask us.
Its platform is very easy to use, it is not necessary to have a lot of experience to start working. When I took the task of configuring the bot for our operation, I had no previous experience in chatfuel, with its help portal I was able to solve some of my doubts. The integration options and the block type options are many and you have many possibilities to create the ideal workflow. They are constantly updating the portal so that it gives us more options for use.
If at any time you mistakenly delete a block from your flow or delete a process within a block, you have no option to restore to a previous state and that implies that you have to be backing up your process before you make a change , but as everything can be overlooked do the backup at some point. When you make a change in the flow, it happens in real time where you have it implemented and you cannot be testing without affecting production, you should put a button to upload the changes to production to test it first.
Estamos resolviendo el problema de capital humano y tiempo de servicio, actualmente nos duda más rentable tener el servicio de bot 24/7 a tener 3 agentes diarios para cubrir el mismo horario, en tiempos de respuesta se han mejorado y los usuarios no dependen de un agente de servicio para cubrir sus necesidades. Dentro de los beneficios que hemos tenido, son el CAC y la incorporación de nuestros productos ha disminuido en un 50% y aún tenemos la capacidad de bajar más ese CAC.
you can do everything in the UI, no need to code
no dislikes at the moment, everything works as expected
creating prototype to automate a chatbot. Created prototype in a few days
Chatfuel is best platform for build messenger chatbot.we can easily build messenger chatbot without any programming knowledge.chatfuel provide many third party services for integrate with chatbot.we can build AI based Chatbot with chatfuel.we can set AI rule for build smart chatbot.we can set messege block in sequence for automatic reply to user.
We can build chabot for only messenger platform but not for other mobile and web platform with chatfuel.chatfuel not provide any software development kit for mobile and web platform.
Chatfuel is great for our organization to build messenger chatbot.Chatfuel provide daily user analytics data which help our organization to improve our chatbot features.
I was introduced to chat fuel by a client who wanted me to integrate his current facebook page which i was managing with chatfuel and whilst researching on it i got to understand and like it bit by bit.Its really user friendly and easy to work with even a non tech person can get the hang of it within a few hours.
For the only downside is that its only for facebook,hopefully in the near future we will see some changes and new intergrations
Chatfuel helps us to engage with customers even when we wont be available,this really helps in creating leads and boosting sales
chatbot is very easy to use platform for build facebook page messenger chatbot.we can set all predefined messege block for reply user automatically.not hard to build chabot for messenger with chatfuel.we can attach images, link and third party plugin with predefined messege block for reply user quickly.chatfuel provide feature for set AI rule for chatbot we can set up AI rule for if user say something what bot will reply for that.we can test our chatbot with facebook messenger.chatfuel provide user analytics of chatbot this is very good.
we can only build and launch chatbot for facebook page messenger but we cant launch chatfuel chatbot for any different platform.chatfuel not provide any sdk for building chatbot software for mabile app and web.
chatfuel help us to build and launch chatbot for client facebook page very rapidly and in short time.also client is very happy with chatbot that build by chatfuel.we dont have to pay anything for start building chatbot with chatfuel.
I definitely love the branding welcome messages and it works same as the pro plan. That means you get the full features without a pro plan. But its limited to 1000 people but it is a perfect and best way to know the insights of chatfuel. chatfuel does all the things to lift up the clients.
One dislike for pricing templates. The pricing templates are too high and there are less numbers of templates to use as free.
Definitely to hold a client over auto bot is the perfect realization for me.
Chatfuel is very easy to use platform for building chat bots for facebook page messenger.just login with facebook on chatfuel and select facebook page associated with facebook account and start building chat bot for that facebook page.we can build chat bot without any coding knowledge on chatfuel.just simply add block messege in sequence and add text ,image and many other card into block.chatfuel also provide chatfuel third party plugin integration like IFTTT integration, zapier Integration and many others.We can add AI rules for chat bot on chatfuel.chatfuel also provide user analytics service.
Chatfuel chat bots only can integrate with facebook page messenger.chatfuel not provide any sdk or service for build chat bots for android app or website.
chatfuel help us to build chatbots for facebook page.when user visit facebook page if any user have query they can ask to chatbot and get instant reply from chat bots.
Its amazing what you can do with chatbots. Pretty much the potential is limitless.
Literally nothing. I have never had a negative experience with this company.
Time, Right responses, Ease of Marketing, customer satisfaction.
This has some unique features, like the ability to call from in app. Plus Zapier intergraion opens up a whole new world
Downside is that you do have to pay PER page you install the chatbot to, where some of their competitors allow you to have unlimited pages. Its still only like 30 a page. Their analytics could use some work.
This solves the need to custom code a chatbot. within minutes i can create from scratch a dynamic custom chat bot.