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Chatfuel Reviews & Product Details
Chatfuel is a cloud-based messaging solution that helps small to large businesses improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. With Chatfuel, users can send automated responses to frequently asked questions (FAQs) and redirect ongoing chats to sales representatives for further queries. Chatfuel also allows organizations to configure bot flows by adding skills such as collecting clients' email addresses or exporting information into Google Sheets.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Chatfuel with other popular tools in the same category.
Chatfuel has allowed us to reallocate our time to more pressing matters. It's so useful to set up several paths of communications with our audience, giving them assistance without needing to take up our limited bandwidth!
Sometimes Chatfuel can be challenging to use if you don't have a developer—I wonder how many features Chatfuel has that we're not utilizing because we just don't know how to use it.
We get a lot of inqueries from people who are looking for support. Chatfuel allows us to respond to people at any time, giving them the option to select what best describes them so we can recommend the best resource.
It is easy to integrate and you don't need coding, on a basic level.
The conversion between other conversational tools is complicated.
We use to maintain the daily communication with our audience.
I like that you can easily create a chat bot. I never knew the algorythms before so it is very easy to do along with tech support. They quickly created a great bot that linked direct to my website.
I don't dislike anything about the chatbot, I just think that my business line is difficult to benefit from this as it is mostly for regular customers instead of random and new which is what I need.
I use it to create chatbots on facebook. They are able to link customers who have been in accidents. I realize that most people find this type of advertising creepy so they tend to go no where with the leads and I stopped service.
Chatfuel has an exceptionally straightforward and clean UI with a fabulous care group in Facebook. many caps and, while I get a kick out of the chance to take in, a few subjects take longer than I need to give. One of those, it turns out, is figuring out how to code a Facebook Messenger bot. I required something free and simple to utilize - Chatfuel was inexplicably the primary device I attempted (and loved!).There likewise is an enormous network of chatfuel clients in the web where you can get help and find valuable tips and traps.
Not having a graphical interface to see how your diverse visit areas identify with each different makes it somewhat harder to plan huge and complex flows.Downside is that you do need to pay PER page you introduce the chatbot to, where a portion of their rivals enable you to have boundless pages. Its still just like 30 a page. Their examination could utilize some work
This explains the need to custom code a chatbot. inside minutes I can make sans preparation a dynamic custom visit bot.