Elastic Email Reviews: 4.4/5 — Solid Choice
Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Elastic Email with other popular tools in the same category.
Elasticemail is an excellent service. Emails deliverability is excellent and their support the best. They have helped me solve every problem I faced while setting up my email marketing application and they´ve always been very kind. I recommend them to everybody.
The pricing structure is not very clear. I mean, they have the best price in the market, and at the beginning their charge a higher price which is understandable. What I dont like is that they´re not clear regarding how long the system takes to update the price based on the reputation. I mean, what is the time interval my account will get reviewed to move me to the next level?
I´m sending my emails with ease.
Likes: Easy to use and learn Warmed up IPs Great SMTP Quick Support Assured Delivery Cost-effective Great product for SMBs and Media companies Step By Step Guides available Elastic email is very cost-effective and solves makes email marketing very smooth once you get a hold of the software. It is very simple and yet effective as they provide you with warmed up IPs if you're following the right process the delivery is assured. IP cost is very reasonable as well as the reporting and track metrics. Landing Page feature is also available now. Attachment sends are chargeable. Unlike other ESPs they provide warmed up IPS and not neutral. They are growing day by day
Dislikes: Fewer Templates can add more for eCommerce, giftings. The editor is a bit rigid. More varieties of templates can be added. Support is bit slow sometimes , problem can arise if it is a critical issue. Maintenance of servers are not pre-informed, this can cause a trouble at times. Automation is yet to be added.
Problems Solving: Providing cost-effective, economical software for marketing to clients. Efficient support team. Providing the best solution top media clients and delivery. Benefits: Customers are happy to use technology and budget-wise. SMTP requirements can be easily fulfilled. Easy to set up, no download required. SAAS based platform growing day by day. One of the best ESP's for simple mail sends along with high frequency senders like agencies.
The ultimate email marketing platform. Sending unlimited bulk emails Experienced the best email marketing solution for eCommerce.
Noting in particular to mention but the prices can be lower, and support can be better and quick.
Automated campigns are very good when compared to similar-priced alternatives. Does not require a very tech savy person to use.
Effortlessness in operation. For those who are new to email marketing, Elastic mail is a superb tool to have at your fingertips. even you have few minutes of peace. You may begin sending transactional emails, marketing emails, and more at little cost. If you're looking for one of the top email marketing tools out there, elastic mail has many features that include designs, A/B testing, Lead generation sharing and reporting, a personal IP, and online help if you want to learn fast. A simple technique gives an excess of benefits for no cost. You can use elastic mail to manage almost everything you need.
In rare cases, the mobile device's view of the newsletter does not correspond to the actual appearance of the newsletter once it has been delivered.
Using Elastic has the advantage of allowing you to always choose a different model for the email that you are publishing, which is really vital for our company. It is critical to keep your buyers and clients alert so that they are constantly seeking something new and innovative. This provides an opportunity to sell and promote your goods and services effectively, which is ultimately the primary goal.
1) Excellent support for visualisation. 2)The sending option is really very advanced as compared to zoho emails. 3) The people using this can easily import data in different formats
1) It took time to learn infact we need to share tutorials to learn. 2) Sometime the UI is confusing. 3) User experience could be improved. 4) Elastic email does not support app (android or ios) to send mails through moblie.
1) Marketing purpose. 2) Corporate gifting emails. 3) Internal communications. 4) HR emails
We have found it easy to use and a low price point. The free version was also a nice way to test the product before moving to a higher tier. It has all the same bells and whistles as the bigger email service providers but at a fraction of the price. Onboarding was simple and we got going in minutes.
Overall not much but their customer service was a bit slow to respond. I believe they are based in Europe so the time difference could have been the issue there.
We needed a low cost ESP for one of our non profit businesses and this did the job. Great deliverability and very affordable.
I like this system because of how complete and robust it can be, once it is implemented in some platform with a business environment, because it maintains a high delivery rate of most email providers to determine certain jobs through these advertising and communication channels, in other aspects, we can mention that it maintains an incredible and generous free plan for beginners in the system, who are still beginning to know their facilities internally, being one of the qualities about this software that most calls my attention in large numbers.
It is important to point out that it presents failures with some integrated companies, in relation to the email belonging to these companies, logically, this can be a gigantic problem, because great part of the registered users to this software, can use these emails in a constant and followed way, giving to know that with the term of not having a stable access to the work with these errors of compatibility, because it is a nefarious and frustrating inconvenience.
We use this software to relate all our operations, which are carried out through emails, whether they are transactional, confirmations of test subscriptions and even those of access information to our platform, since this system is in charge of receiving and giving programmed answers to these orders, in an unlimited period of time, which is perfect for these kinds of high importance works, since they have to do mostly with the operations that each one of the registered clients execute to our digital pages, whether it is a beginner registration, or more advanced verification resources.
We have been making use of Elastic email from very last a single calendar year and we have been entirely content with this system. Elastic email is not difficult to utilize the system, any nerd that's new into email advertising and marketing can use this simply with none exterior help. The characteristic will not be so extensive as compared with other instruments even so the obtainable characteristics are enough to work with for small needs. The characteristic contains segmentation, reporting analytics and appropriate listing administration. Additionally, it is quite a low cost as in comparison with other system & reduces our cost of electronic mail advertising and marketing. The SMTP integration of the elastic email is additionally quite effortless and can integrate very easily with our CRM or other front-end instruments.
Sometimes there are errors in the frontend & the delivery of mails also get slows down.
With Elasticemail, we've been employing it for sending our promotional emails and also use its SMTP integration with our CRM. Both are working well at our end.
We're using Elastic email from last 12 months and we are fully pleased with this platform. Elastic Email is simple to utilize the program. The feature is not so huge when compared with some other programs but the offered attributes are sufficient to use for minimal requirements.
Sometimes you will find mistakes within the frontend & the sending of e-mails will also get decreases.
Along with Elasticemail, we're working with it for sending our marketing emails and also use its SMTP integration with our CRM. Both are working well at our end.
Extremely fast response via the email support team.
Underwent some rather important IP address reassignment which may have contributed to the problem without informing customers that the work was going to happen and could have an impact.
Improved our deliverability of email newsletters.
Being very helpful in the management and development of emails.
Difficulty when trying to merge information.
Being able to efficiently track emails.
"The most features for the lowest price" is what written on the Elastic Email homepage and... it surprisingly delivers. With minimum setup, efforts and resources, Elastic Email allows you to set up an email marketing campaign from the grounds-up. You can do literally everything necessary in Elastic Email for this purpose: Create new templates (and export them into other services if you like), manage subscription lists (even though we use Emailmeform for this, it's nice to have an alternative) and to monitor the campaign results. Elastic Email is a simple and straightforward tool which encompasses how a mass mailing solution should look and feel.
There's little me and my team doesn't like on Elastic Email. For the price, it's little to complain. If I had to pick one thing, that would probably be how Elastic Email handles version control. Not the most glaring issues, but you have to manually restore the latest template version when you leave the app. This is something MailChimp does better, i,e. automatically.
Elastic Email allows me and my team to send hundreds of personalized email newsletters, hand-crafted with beautiful layouts and images. It's fast, light and simple and, what's most important, it does the job and delivers emails with zero issues for us or the recipients.
Our company has been looking for a MailChimp alternative for quite some time. It's near impossible to compete with the market leader, but Elastic email is on the right track. It has almost everything needed for sending a mass mail campaign with email traking and analytics to compare the results of campaigns with one another. Plus, the html newsletter builder is really capable and you can export it with no issues.
Auto-saving feature for the newsletter tempalet builder is somewhat finniky. It works, but you always have to go look for the lastest version instead of elastic loading it up automatically.
Sending newsletters to our subscribers.
I am both a well known musician and a social media marketer and having a trustworthy email situation / and autoresponder is very important. I use Fanbridge for music fan newsletters and had been using Mailchimp for segmented lists that differed from my usual fans ( product releases etc) Elastic Mail has made sending all the above quite easy once I got the hang of it . The support system that Elastic Mail uses is the best I have ever encountered. Each person that replied to me was super fast in their replies, knowledgeable, interested in my success and was as patient and courteous as it can get. I am actually thrilled with their support team , no other company has come close to the quality they provide.
Setup was difficult regarding the things that are needed in a world where every email host is trying to eliminate spam. I had ALL opt ins and yet my first few campaigns got bounced like crazy. I couldn't even email my own email address,. which is an AOL mail address which usually lets spam through as most people know. All my mail to AOL, hotmail and other places got bounced , or 550'ed until I was able to get help from the support team. The settings requiring the user to make sure that SPF , DMARC and all the rest was tough for someone like me that had no idea what any of that was. I learned a great deal, adding to my DNS things , but wish I hadn't had to go through all that to get my delivery up to par. It was a pain in the butt to get it all set up so the mail from Elastic worked well , but I must say once set up with the help of Elastics support as well as a private IP , I am thrilled with what I have now.
The price is very fair for all the features you get with Elastic Email and I am benefiting from a high delivery rate and the tracking / reports that are provided.
We are using Elasticemail from last one year and we are fully satisfied with this platform. Elasticemail is easy to use platform, any nerd who is new into email marketing can use this easily without any external support. The feature are not so vast as compared to other tools but the available features are sufficient to use for minimal requirements. The feature includes segmentation,reporting analytics and proper list management. It is also very cheap as compared with other platform & reduces our cost of email marketing. The SMTP integration of the elasticemail is also very easy and can integrate easily with our CRM or other front-end tools.
Sometimes there are errors in the frontend & the delivery of mails also get slows down.
With Elasticemail, we are using it for sending our promotional mails and also use its SMTP integration with our CRM. Both are working well at our end.
As I am new into email marketing, I was looking for affordable and good solution, but what I found is great. Elastic mail is great in terms of setup, features, templates (both drag & drop feature can be used with raw html editor), reporting tools, A/B testing, Dynamic IP at a very reasonable rate, free 5000/daily emails (which is great for start ups), and after free mail it's just 0.09$ per thousand mail, it's just so much affordable with lots of great features. In elasic mail you will get a lot of API to integrate with your systems and open sources. You can allot sub accounts to your colleagues, customers, friends to manage it. If you'll not send good emails, your reputation will lose and it's a perfect thing that other spammy users couldn't impact your marketing. In one line, it's the best tool for email marketing. Go for it.
Domain / SPF / DKIM setup is little bit pain, it should have a clear and easy documentation. WordPress integration is little tuff, email bouncing detailed report need some improvement. I tried to upload duplicate contacts with more information, I couldn't do it. It needs to improve, other than these I find everything is perfect.
I use Elastic mail for my email marketing, newsletter campaigns. It works great, you can use HTML form given, can set premade templates, can set differnt-2 templates for each campaign. I use it and I get great results. We use it for affiliate marketing as well, we used it free version of 5000/daily emails and started earning it without spending a single penny. We also use it for our clients, who don't have much budget for email marketing, it's perfect solution for them. Sub-account section is great.
It is very easy to set up and get started. I was able to set up my account and start sending transactional and marketing emails within 15 minutes. The service has been very reliable so far and their support staff have been able to answer all my inquiries within a reasonable time.
The admin UI of Elastic Email can be made a little better and more easier to use. Another thing that could be improved is to provide more information about why an email has bounced.
We wanted to make sure that emails sent from our software were sent out without ending up in our users' spam folder. Doing that ourselves was a big and complicated task. Elastic Email helped us focus on making our own product better.
I have used a couple of email marketing platforms and have finally settled with Elastic Email. We have been using this for over 2 years now. They have the best pricing with an amazing support team, who work to resolve your queries.
Live chat is a missing feature so in very urgent situations this becomes a problem.
Large volume emails can be sent at a very less price (compared with other available options in the market of the same level of features and support). Also, we take full advantage of the SMTP API feature, to integrate email marketing into other third party services.
If You are looking for Email Campaigns with Good pricing & great Features in Form of Delivery, Reports , Templates.. Here my Search ends on Elastic Email. Reporting section is the most I loved it, Even I can see Dynamic mails whats is being sent to final user. The Pricing is even affordable to small business owners like start ups. Firstly I was little worried about pricing and all but when its starts sending emails your pricing per thousand email goes down which is most interesting.. Thanks once Again Elastic Email!!!
There may be something but Need to explore it.. Till now not a problem..
SMTP Relay. Email Campaigns Affiliate Marketing
Customer support is quick and helpful.
Private ip's are expensive. Having an affordable private IP option would be great.
SSL internal email. Delivering emails from one @emailaddress.com to another @emailaddress.com
It just works. It's less pricey than other services.
Nothing to remark here. Service always worked perfectly.
Sending email to my application users.
Great and easy to use platform. Very well priced.
Nothing really that I dislike so thumbs up there
Easy bulk emailing
What I really liked about Elastic Email are mainly their Unique landing pages, good looking forms, well-layed data analytic and implementation codes in more than four major programming languages. With their Video tutorials you do not need any other email marketing training-they've got your back! Also, the free monthly 150,000 free emails for anyone is also good for me.
Elastic Email is one of the best email service provider out there, everything you needed for your email campaign is on their portal, so, they are perfect!
Bulk emails to my subscribers using their SMPT API with the free 150,000 emails per month.
As a new Entrepreneur and Digital Marketer, I have to learn and read reviews from a lot of email marketing services. Elastic Email gives me chance with many necessary features for email marketing, I even don't have to spend a single penny to figure out which works and which not. The price for IPs is reasonable. I will recommend Elastic Email to my friends.
Need supports for more locale (mine is Vietnamese)
Elastic Email helps me cut costs. It is very important for my new start up. Moreover, by the documentation of the service, I learn a lot about email marketing.
I have been using transactional email for pretty long time for our business. After trying Elastic Email I was amazed by their API engine. It is fast, it has easy way to include email header parameters. Most remarkable feature is their builtin HTML email templates for marketing and transactional use. Those are beautiful and easy to customize.
Everything else is likable with Elastic Email, something I didn't like is their Report graph, it takes time to load.
We are using Elastic Email for our transactional emails and somewhat marketing emails. It is easy to manage contact list there and track activities of contacts.
I really love the API integration capabilities to make it seemless in connecting with your own site. The support has been great and very responsive
I haven't found anything to dislike yet.
Tracking email delivery and actions, spam management, and overall email delivery management.
ability to design emails / templates in HTML with no programing knowledge needed!
Nothing - it fits all our needs and works the way it's supposed to
email drip campaigns
Elastic Mail seems to be one of the only online bulk email programs that don't seem to be concerened with how many subscribers you have, which is great if you have many to start with and don't want to spend an arm and a leg for sending out irregular campaigns to your large subscriber list! Infact the cost in comparison to the other options out there is almost too good to be true!
The setup is quite involved, especially setting up the server side settings for your domains if you are not familiar with that side of things it can be a bit daunting.
Not having to pay a fee just becuase you have over 2000 contacts. Being able to add customer accounts is a fantastic bonus so that they can just login and view their own campaign reports and manage their own lists if need be.
As the title says, elastic email has been absolutely indispensable to our business. We help our customers utilize our custom platform for selling their products online and elastic email integrated with Malik has been critical to our ability to give our customers the power to communicate effectively and automatically. The system has incredible features and a lot of capabilities that will help any business large or small.
Some of the initial set up was a little complicated but overall pretty easy to use. Once you understand it it works beautifully.
We had to have a reliable powerful and easy to use email platform for our platform that we built for our customers to have a powerful shopping capability for their products.
Working in a company that nearly depends on email marketing, we were looking for suitable platform where we can inventively create newsletters, send them and follow the results at the end of the day. Elastic Mail provides all that and much more. It gives clear and easy access to all previously sent campaigns where you are able to sum up and compare the reports and to statistically follow the reactions of your subscribers. Also you can easy manage your subscribers, organize them, edit or add contact. The good part when it comes to creating newsletters is that you can choose whether way suits you more. Depending on what our content is about, sometimes we use "drag and drop thing" and sometimes we are using the templates which are very helpful, innovative and creative. Also the good part is that you can schedule the time when your newsletter is going to be send, so you are able to organize and to plan your newsletters even week ahead.
The thing that, according to our experience should be improved is the draft section. Sometimes we are creating the newsletters few days before the sending date and it happens very often that we are not able to save them as drafts only because we forgot to purchase our credit limit. Also the preview of the newsletter on mobile device sometimes do not cooperates with the real appearance after the specific newsletter is received.
The advantage of using Elastic is that you can always choose different design for the newsletter that you are creating, which is very important for our business. It is important to hold your buyers and clients awake, that way they are always expecting something new and creative which gives opportunity to promote and to advertise your product and services well, which, at the end, is our main purpose.