Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Compare Elastic Email with other popular tools in the same category.
Being very helpful in the management and development of emails.
Difficulty when trying to merge information.
Being able to efficiently track emails.
"The most features for the lowest price" is what written on the Elastic Email homepage and... it surprisingly delivers. With minimum setup, efforts and resources, Elastic Email allows you to set up an email marketing campaign from the grounds-up. You can do literally everything necessary in Elastic Email for this purpose: Create new templates (and export them into other services if you like), manage subscription lists (even though we use Emailmeform for this, it's nice to have an alternative) and to monitor the campaign results. Elastic Email is a simple and straightforward tool which encompasses how a mass mailing solution should look and feel.
There's little me and my team doesn't like on Elastic Email. For the price, it's little to complain. If I had to pick one thing, that would probably be how Elastic Email handles version control. Not the most glaring issues, but you have to manually restore the latest template version when you leave the app. This is something MailChimp does better, i,e. automatically.
Elastic Email allows me and my team to send hundreds of personalized email newsletters, hand-crafted with beautiful layouts and images. It's fast, light and simple and, what's most important, it does the job and delivers emails with zero issues for us or the recipients.
Our company has been looking for a MailChimp alternative for quite some time. It's near impossible to compete with the market leader, but Elastic email is on the right track. It has almost everything needed for sending a mass mail campaign with email traking and analytics to compare the results of campaigns with one another. Plus, the html newsletter builder is really capable and you can export it with no issues.
Auto-saving feature for the newsletter tempalet builder is somewhat finniky. It works, but you always have to go look for the lastest version instead of elastic loading it up automatically.
Sending newsletters to our subscribers.
I am both a well known musician and a social media marketer and having a trustworthy email situation / and autoresponder is very important. I use Fanbridge for music fan newsletters and had been using Mailchimp for segmented lists that differed from my usual fans ( product releases etc) Elastic Mail has made sending all the above quite easy once I got the hang of it . The support system that Elastic Mail uses is the best I have ever encountered. Each person that replied to me was super fast in their replies, knowledgeable, interested in my success and was as patient and courteous as it can get. I am actually thrilled with their support team , no other company has come close to the quality they provide.
Setup was difficult regarding the things that are needed in a world where every email host is trying to eliminate spam. I had ALL opt ins and yet my first few campaigns got bounced like crazy. I couldn't even email my own email address,. which is an AOL mail address which usually lets spam through as most people know. All my mail to AOL, hotmail and other places got bounced , or 550'ed until I was able to get help from the support team. The settings requiring the user to make sure that SPF , DMARC and all the rest was tough for someone like me that had no idea what any of that was. I learned a great deal, adding to my DNS things , but wish I hadn't had to go through all that to get my delivery up to par. It was a pain in the butt to get it all set up so the mail from Elastic worked well , but I must say once set up with the help of Elastics support as well as a private IP , I am thrilled with what I have now.
The price is very fair for all the features you get with Elastic Email and I am benefiting from a high delivery rate and the tracking / reports that are provided.
We are using Elasticemail from last one year and we are fully satisfied with this platform. Elasticemail is easy to use platform, any nerd who is new into email marketing can use this easily without any external support. The feature are not so vast as compared to other tools but the available features are sufficient to use for minimal requirements. The feature includes segmentation,reporting analytics and proper list management. It is also very cheap as compared with other platform & reduces our cost of email marketing. The SMTP integration of the elasticemail is also very easy and can integrate easily with our CRM or other front-end tools.
Sometimes there are errors in the frontend & the delivery of mails also get slows down.
With Elasticemail, we are using it for sending our promotional mails and also use its SMTP integration with our CRM. Both are working well at our end.
As I am new into email marketing, I was looking for affordable and good solution, but what I found is great. Elastic mail is great in terms of setup, features, templates (both drag & drop feature can be used with raw html editor), reporting tools, A/B testing, Dynamic IP at a very reasonable rate, free 5000/daily emails (which is great for start ups), and after free mail it's just 0.09$ per thousand mail, it's just so much affordable with lots of great features. In elasic mail you will get a lot of API to integrate with your systems and open sources. You can allot sub accounts to your colleagues, customers, friends to manage it. If you'll not send good emails, your reputation will lose and it's a perfect thing that other spammy users couldn't impact your marketing. In one line, it's the best tool for email marketing. Go for it.
Domain / SPF / DKIM setup is little bit pain, it should have a clear and easy documentation. WordPress integration is little tuff, email bouncing detailed report need some improvement. I tried to upload duplicate contacts with more information, I couldn't do it. It needs to improve, other than these I find everything is perfect.
I use Elastic mail for my email marketing, newsletter campaigns. It works great, you can use HTML form given, can set premade templates, can set differnt-2 templates for each campaign. I use it and I get great results. We use it for affiliate marketing as well, we used it free version of 5000/daily emails and started earning it without spending a single penny. We also use it for our clients, who don't have much budget for email marketing, it's perfect solution for them. Sub-account section is great.
It is very easy to set up and get started. I was able to set up my account and start sending transactional and marketing emails within 15 minutes. The service has been very reliable so far and their support staff have been able to answer all my inquiries within a reasonable time.
The admin UI of Elastic Email can be made a little better and more easier to use. Another thing that could be improved is to provide more information about why an email has bounced.
We wanted to make sure that emails sent from our software were sent out without ending up in our users' spam folder. Doing that ourselves was a big and complicated task. Elastic Email helped us focus on making our own product better.
I have used a couple of email marketing platforms and have finally settled with Elastic Email. We have been using this for over 2 years now. They have the best pricing with an amazing support team, who work to resolve your queries.
Live chat is a missing feature so in very urgent situations this becomes a problem.
Large volume emails can be sent at a very less price (compared with other available options in the market of the same level of features and support). Also, we take full advantage of the SMTP API feature, to integrate email marketing into other third party services.
If You are looking for Email Campaigns with Good pricing & great Features in Form of Delivery, Reports , Templates.. Here my Search ends on Elastic Email. Reporting section is the most I loved it, Even I can see Dynamic mails whats is being sent to final user. The Pricing is even affordable to small business owners like start ups. Firstly I was little worried about pricing and all but when its starts sending emails your pricing per thousand email goes down which is most interesting.. Thanks once Again Elastic Email!!!
There may be something but Need to explore it.. Till now not a problem..
SMTP Relay. Email Campaigns Affiliate Marketing
Customer support is quick and helpful.
Private ip's are expensive. Having an affordable private IP option would be great.
SSL internal email. Delivering emails from one @emailaddress.com to another @emailaddress.com