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Elastic Email Email Marketing Software logo
Elastic Email
Effortless Email Marketing
4.4

( 200 )

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Elastic Email Reviews: 4.4/5 — Solid Choice

Elastic Email Overview
What is Elastic Email?

Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.

Company Elastic Email Inc.
Year founded 2010
Company size 11-50 employees
Headquarters London, Ontario, Canada
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Elastic Email Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Elastic Email Features
A/B Testing
A/B testing / Experiments
Analytics/Reporting
API Access
Automated Responses
Bounce Management
Branding removal (white-label)
Campaign Scheduling
Contact List Import/Export
Custom domain for landing pages/forms
Custom Fields
Customizable Templates
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Elastic Email Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 02, 2026
Elastic Email Email Marketing Software logo
200 Elastic Email Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jul 13, 2015
 Source
Overall Rating:
5.0
JV
José V.
Fundador
Share
"Excellent service and support"
What do you like best about Elastic Email?

Elasticemail is an excellent service. Emails deliverability is excellent and their support the best. They have helped me solve every problem I faced while setting up my email marketing application and they´ve always been very kind. I recommend them to everybody.

What do you dislike about Elastic Email?

The pricing structure is not very clear. I mean, they have the best price in the market, and at the beginning their charge a higher price which is understandable. What I dont like is that they´re not clear regarding how long the system takes to update the price based on the reputation. I mean, what is the time interval my account will get reviewed to move me to the next level?

What problems is Elastic Email solving and how is that benefiting you?

I´m sending my emails with ease.

Small Business (50 or fewer emp.)
Dec 29, 2023
 Source
Overall Rating:
4.5
IC
Iti C.
Crm Manager & Email Marketing Consultant
Share
"Best Delivery and Support"
What do you like best about Elastic Email?

Likes: Easy to use and learn Warmed up IPs Great SMTP Quick Support Assured Delivery Cost-effective Great product for SMBs and Media companies Step By Step Guides available Elastic email is very cost-effective and solves makes email marketing very smooth once you get a hold of the software. It is very simple and yet effective as they provide you with warmed up IPs if you're following the right process the delivery is assured. IP cost is very reasonable as well as the reporting and track metrics. Landing Page feature is also available now. Attachment sends are chargeable. Unlike other ESPs they provide warmed up IPS and not neutral. They are growing day by day

What do you dislike about Elastic Email?

Dislikes: Fewer Templates can add more for eCommerce, giftings. The editor is a bit rigid. More varieties of templates can be added. Support is bit slow sometimes , problem can arise if it is a critical issue. Maintenance of servers are not pre-informed, this can cause a trouble at times. Automation is yet to be added.

What problems is Elastic Email solving and how is that benefiting you?

Problems Solving: Providing cost-effective, economical software for marketing to clients. Efficient support team. Providing the best solution top media clients and delivery. Benefits: Customers are happy to use technology and budget-wise. SMTP requirements can be easily fulfilled. Easy to set up, no download required. SAAS based platform growing day by day. One of the best ESP's for simple mail sends along with high frequency senders like agencies.

Mid Market (51-1000 emp.)
Jun 15, 2023
 Source
Overall Rating:
4.5
Sujith B. avatar
Sujith B.
Marketing Specialist
Share
"Shared IP's are good for bulk email sending"
What do you like best about Elastic Email?

The ultimate email marketing platform. Sending unlimited bulk emails Experienced the best email marketing solution for eCommerce.

What do you dislike about Elastic Email?

Noting in particular to mention but the prices can be lower, and support can be better and quick.

What problems is Elastic Email solving and how is that benefiting you?

Automated campigns are very good when compared to similar-priced alternatives. Does not require a very tech savy person to use.

Mid Market (51-1000 emp.)
Jan 31, 2022
 Source
Overall Rating:
4.5
Victoria  S. avatar
Victoria S.
Associate Media Planner
Share
"The most efficient and straightforward method of generating more leads and reaching consumers"
What do you like best about Elastic Email?

Effortlessness in operation. For those who are new to email marketing, Elastic mail is a superb tool to have at your fingertips. even you have few minutes of peace. You may begin sending transactional emails, marketing emails, and more at little cost. If you're looking for one of the top email marketing tools out there, elastic mail has many features that include designs, A/B testing, Lead generation sharing and reporting, a personal IP, and online help if you want to learn fast. A simple technique gives an excess of benefits for no cost. You can use elastic mail to manage almost everything you need.

What do you dislike about Elastic Email?

In rare cases, the mobile device's view of the newsletter does not correspond to the actual appearance of the newsletter once it has been delivered.

What problems is Elastic Email solving and how is that benefiting you?

Using Elastic has the advantage of allowing you to always choose a different model for the email that you are publishing, which is really vital for our company. It is critical to keep your buyers and clients alert so that they are constantly seeking something new and innovative. This provides an opportunity to sell and promote your goods and services effectively, which is ultimately the primary goal.

Enterprise (> 1000 emp.)
May 28, 2021
 Source
Overall Rating:
4.5
Rushabh o. avatar
Rushabh O.
Software Engineer | Cloud Platform Engineering
Share
"Elastic Email for corporate marketers"
What do you like best about Elastic Email?

1) Excellent support for visualisation. 2)The sending option is really very advanced as compared to zoho emails. 3) The people using this can easily import data in different formats

What do you dislike about Elastic Email?

1) It took time to learn infact we need to share tutorials to learn. 2) Sometime the UI is confusing. 3) User experience could be improved. 4) Elastic email does not support app (android or ios) to send mails through moblie.

What problems is Elastic Email solving and how is that benefiting you?

1) Marketing purpose. 2) Corporate gifting emails. 3) Internal communications. 4) HR emails

Mid Market (51-1000 emp.)
May 18, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to use and intuitive product"
What do you like best about Elastic Email?

We have found it easy to use and a low price point. The free version was also a nice way to test the product before moving to a higher tier. It has all the same bells and whistles as the bigger email service providers but at a fraction of the price. Onboarding was simple and we got going in minutes.

What do you dislike about Elastic Email?

Overall not much but their customer service was a bit slow to respond. I believe they are based in Europe so the time difference could have been the issue there.

What problems is Elastic Email solving and how is that benefiting you?

We needed a low cost ESP for one of our non profit businesses and this did the job. Great deliverability and very affordable.

Small Business (50 or fewer emp.)
Nov 23, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Elastic Email as the best tool for your mass emailing processes."
What do you like best about Elastic Email?

I like this system because of how complete and robust it can be, once it is implemented in some platform with a business environment, because it maintains a high delivery rate of most email providers to determine certain jobs through these advertising and communication channels, in other aspects, we can mention that it maintains an incredible and generous free plan for beginners in the system, who are still beginning to know their facilities internally, being one of the qualities about this software that most calls my attention in large numbers.

What do you dislike about Elastic Email?

It is important to point out that it presents failures with some integrated companies, in relation to the email belonging to these companies, logically, this can be a gigantic problem, because great part of the registered users to this software, can use these emails in a constant and followed way, giving to know that with the term of not having a stable access to the work with these errors of compatibility, because it is a nefarious and frustrating inconvenience.

What problems is Elastic Email solving and how is that benefiting you?

We use this software to relate all our operations, which are carried out through emails, whether they are transactional, confirmations of test subscriptions and even those of access information to our platform, since this system is in charge of receiving and giving programmed answers to these orders, in an unlimited period of time, which is perfect for these kinds of high importance works, since they have to do mostly with the operations that each one of the registered clients execute to our digital pages, whether it is a beginner registration, or more advanced verification resources.

Mid Market (51-1000 emp.)
Oct 24, 2019
 Source
Overall Rating:
4.5
JAGDEEP S. avatar
Jagdeep S.
Digital Marketing Consultant
Share
"Easiest and Most inexpensive Electronic mail Advertising and marketing Platform"
What do you like best about Elastic Email?

We have been making use of Elastic email from very last a single calendar year and we have been entirely content with this system. Elastic email is not difficult to utilize the system, any nerd that's new into email advertising and marketing can use this simply with none exterior help. The characteristic will not be so extensive as compared with other instruments even so the obtainable characteristics are enough to work with for small needs. The characteristic contains segmentation, reporting analytics and appropriate listing administration. Additionally, it is quite a low cost as in comparison with other system & reduces our cost of electronic mail advertising and marketing. The SMTP integration of the elastic email is additionally quite effortless and can integrate very easily with our CRM or other front-end instruments.

What do you dislike about Elastic Email?

Sometimes there are errors in the frontend & the delivery of mails also get slows down.

What problems is Elastic Email solving and how is that benefiting you?

With Elasticemail, we've been employing it for sending our promotional emails and also use its SMTP integration with our CRM. Both are working well at our end.

Mid Market (51-1000 emp.)
Oct 02, 2019
 Source
Overall Rating:
4.5
RASHMI J. avatar
Rashmi J.
Digital Marketer
Share
"Elastic mail is Least difficult and Least expensive Email Marketing Platform"
What do you like best about Elastic Email?

We're using Elastic email from last 12 months and we are fully pleased with this platform. Elastic Email is simple to utilize the program. The feature is not so huge when compared with some other programs but the offered attributes are sufficient to use for minimal requirements.

What do you dislike about Elastic Email?

Sometimes you will find mistakes within the frontend & the sending of e-mails will also get decreases.

What problems is Elastic Email solving and how is that benefiting you?

Along with Elasticemail, we're working with it for sending our marketing emails and also use its SMTP integration with our CRM. Both are working well at our end.

Small Business (50 or fewer emp.)
Jun 05, 2019
 Source
Overall Rating:
4.5
Marc G. avatar
Marc G.
Director
Share
"Problems Resolved very quickly"
What do you like best about Elastic Email?

Extremely fast response via the email support team.

What do you dislike about Elastic Email?

Underwent some rather important IP address reassignment which may have contributed to the problem without informing customers that the work was going to happen and could have an impact.

What problems is Elastic Email solving and how is that benefiting you?

Improved our deliverability of email newsletters.

Mid Market (51-1000 emp.)
Apr 07, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Survey "
What do you like best about Elastic Email?

Being very helpful in the management and development of emails.

What do you dislike about Elastic Email?

Difficulty when trying to merge information.

What problems is Elastic Email solving and how is that benefiting you?

Being able to efficiently track emails.

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
4.5
TJ
Timothy J.
Senior Pr Manager
Share
"The most features for the lowest price"
What do you like best about Elastic Email?

"The most features for the lowest price" is what written on the Elastic Email homepage and... it surprisingly delivers. With minimum setup, efforts and resources, Elastic Email allows you to set up an email marketing campaign from the grounds-up. You can do literally everything necessary in Elastic Email for this purpose: Create new templates (and export them into other services if you like), manage subscription lists (even though we use Emailmeform for this, it's nice to have an alternative) and to monitor the campaign results. Elastic Email is a simple and straightforward tool which encompasses how a mass mailing solution should look and feel.

What do you dislike about Elastic Email?

There's little me and my team doesn't like on Elastic Email. For the price, it's little to complain. If I had to pick one thing, that would probably be how Elastic Email handles version control. Not the most glaring issues, but you have to manually restore the latest template version when you leave the app. This is something MailChimp does better, i,e. automatically.

What problems is Elastic Email solving and how is that benefiting you?

Elastic Email allows me and my team to send hundreds of personalized email newsletters, hand-crafted with beautiful layouts and images. It's fast, light and simple and, what's most important, it does the job and delivers emails with zero issues for us or the recipients.

Mid Market (51-1000 emp.)
May 29, 2018
 Source
Overall Rating:
4.5
JT
John T.
Sales Support Specialist
Share
"Great MailChimp alternative"
What do you like best about Elastic Email?

Our company has been looking for a MailChimp alternative for quite some time. It's near impossible to compete with the market leader, but Elastic email is on the right track. It has almost everything needed for sending a mass mail campaign with email traking and analytics to compare the results of campaigns with one another. Plus, the html newsletter builder is really capable and you can export it with no issues.

What do you dislike about Elastic Email?

Auto-saving feature for the newsletter tempalet builder is somewhat finniky. It works, but you always have to go look for the lastest version instead of elastic loading it up automatically.

What problems is Elastic Email solving and how is that benefiting you?

Sending newsletters to our subscribers.

Small Business (50 or fewer emp.)
Mar 02, 2018
 Source
Overall Rating:
4.5
JG
Jamie G.
President
Share
"Great experience with Elastic Mail"
What do you like best about Elastic Email?

I am both a well known musician and a social media marketer and having a trustworthy email situation / and autoresponder is very important. I use Fanbridge for music fan newsletters and had been using Mailchimp for segmented lists that differed from my usual fans ( product releases etc) Elastic Mail has made sending all the above quite easy once I got the hang of it . The support system that Elastic Mail uses is the best I have ever encountered. Each person that replied to me was super fast in their replies, knowledgeable, interested in my success and was as patient and courteous as it can get. I am actually thrilled with their support team , no other company has come close to the quality they provide.

What do you dislike about Elastic Email?

Setup was difficult regarding the things that are needed in a world where every email host is trying to eliminate spam. I had ALL opt ins and yet my first few campaigns got bounced like crazy. I couldn't even email my own email address,. which is an AOL mail address which usually lets spam through as most people know. All my mail to AOL, hotmail and other places got bounced , or 550'ed until I was able to get help from the support team. The settings requiring the user to make sure that SPF , DMARC and all the rest was tough for someone like me that had no idea what any of that was. I learned a great deal, adding to my DNS things , but wish I hadn't had to go through all that to get my delivery up to par. It was a pain in the butt to get it all set up so the mail from Elastic worked well , but I must say once set up with the help of Elastics support as well as a private IP , I am thrilled with what I have now.

What problems is Elastic Email solving and how is that benefiting you?

The price is very fair for all the features you get with Elastic Email and I am benefiting from a high delivery rate and the tracking / reports that are provided.

Small Business (50 or fewer emp.)
Nov 06, 2017
 Source
Overall Rating:
4.5
SS
Sumit S.
Digital Marketing Consultant
Share
"Easiest and Cheapest Email Marketing Platform"
What do you like best about Elastic Email?

We are using Elasticemail from last one year and we are fully satisfied with this platform. Elasticemail is easy to use platform, any nerd who is new into email marketing can use this easily without any external support. The feature are not so vast as compared to other tools but the available features are sufficient to use for minimal requirements. The feature includes segmentation,reporting analytics and proper list management. It is also very cheap as compared with other platform & reduces our cost of email marketing. The SMTP integration of the elasticemail is also very easy and can integrate easily with our CRM or other front-end tools.

What do you dislike about Elastic Email?

Sometimes there are errors in the frontend & the delivery of mails also get slows down.

What problems is Elastic Email solving and how is that benefiting you?

With Elasticemail, we are using it for sending our promotional mails and also use its SMTP integration with our CRM. Both are working well at our end.

Small Business (50 or fewer emp.)
Jul 27, 2017
 Source
Overall Rating:
4.5
JS
James S.
Project Manager
Share
"Very cost effective solution with free 150,000 emails per month"
What do you like best about Elastic Email?

As I am new into email marketing, I was looking for affordable and good solution, but what I found is great. Elastic mail is great in terms of setup, features, templates (both drag & drop feature can be used with raw html editor), reporting tools, A/B testing, Dynamic IP at a very reasonable rate, free 5000/daily emails (which is great for start ups), and after free mail it's just 0.09$ per thousand mail, it's just so much affordable with lots of great features. In elasic mail you will get a lot of API to integrate with your systems and open sources. You can allot sub accounts to your colleagues, customers, friends to manage it. If you'll not send good emails, your reputation will lose and it's a perfect thing that other spammy users couldn't impact your marketing. In one line, it's the best tool for email marketing. Go for it.

What do you dislike about Elastic Email?

Domain / SPF / DKIM setup is little bit pain, it should have a clear and easy documentation. WordPress integration is little tuff, email bouncing detailed report need some improvement. I tried to upload duplicate contacts with more information, I couldn't do it. It needs to improve, other than these I find everything is perfect.

What problems is Elastic Email solving and how is that benefiting you?

I use Elastic mail for my email marketing, newsletter campaigns. It works great, you can use HTML form given, can set premade templates, can set differnt-2 templates for each campaign. I use it and I get great results. We use it for affiliate marketing as well, we used it free version of 5000/daily emails and started earning it without spending a single penny. We also use it for our clients, who don't have much budget for email marketing, it's perfect solution for them. Sub-account section is great.

Small Business (50 or fewer emp.)
Jul 26, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Very easy to set up and get started, with reliable service."
What do you like best about Elastic Email?

It is very easy to set up and get started. I was able to set up my account and start sending transactional and marketing emails within 15 minutes. The service has been very reliable so far and their support staff have been able to answer all my inquiries within a reasonable time.

What do you dislike about Elastic Email?

The admin UI of Elastic Email can be made a little better and more easier to use. Another thing that could be improved is to provide more information about why an email has bounced.

What problems is Elastic Email solving and how is that benefiting you?

We wanted to make sure that emails sent from our software were sent out without ending up in our users' spam folder. Doing that ourselves was a big and complicated task. Elastic Email helped us focus on making our own product better.

Mid Market (51-1000 emp.)
Jul 20, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Amazing email marketing platform - Great price + Amazing support"
What do you like best about Elastic Email?

I have used a couple of email marketing platforms and have finally settled with Elastic Email. We have been using this for over 2 years now. They have the best pricing with an amazing support team, who work to resolve your queries.

What do you dislike about Elastic Email?

Live chat is a missing feature so in very urgent situations this becomes a problem.

What problems is Elastic Email solving and how is that benefiting you?

Large volume emails can be sent at a very less price (compared with other available options in the market of the same level of features and support). Also, we take full advantage of the SMTP API feature, to integrate email marketing into other third party services.

Small Business (50 or fewer emp.)
Jul 20, 2017
 Source
Overall Rating:
4.5
AS
Amit S.
Co Founder & Ceo
Share
"The Best of Email Delivery System"
What do you like best about Elastic Email?

If You are looking for Email Campaigns with Good pricing & great Features in Form of Delivery, Reports , Templates.. Here my Search ends on Elastic Email. Reporting section is the most I loved it, Even I can see Dynamic mails whats is being sent to final user. The Pricing is even affordable to small business owners like start ups. Firstly I was little worried about pricing and all but when its starts sending emails your pricing per thousand email goes down which is most interesting.. Thanks once Again Elastic Email!!!

What do you dislike about Elastic Email?

There may be something but Need to explore it.. Till now not a problem..

What problems is Elastic Email solving and how is that benefiting you?

SMTP Relay. Email Campaigns Affiliate Marketing

Small Business (50 or fewer emp.)
Jul 19, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great email service."
What do you like best about Elastic Email?

Customer support is quick and helpful.

What do you dislike about Elastic Email?

Private ip's are expensive. Having an affordable private IP option would be great.

What problems is Elastic Email solving and how is that benefiting you?

SSL internal email. Delivering emails from one @emailaddress.com to another @emailaddress.com

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Best email service"
What do you like best about Elastic Email?

It just works. It's less pricey than other services.

What do you dislike about Elastic Email?

Nothing to remark here. Service always worked perfectly.

What problems is Elastic Email solving and how is that benefiting you?

Sending email to my application users.

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Elastic Email"
What do you like best about Elastic Email?

Great and easy to use platform. Very well priced.

What do you dislike about Elastic Email?

Nothing really that I dislike so thumbs up there

What problems is Elastic Email solving and how is that benefiting you?

Easy bulk emailing

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
Kehinde A. avatar
Kehinde A.
Freelance Web Designer
Share
"The pay-as-you-go service offered coupled with their free 150,000 emails per month are mind blowing."
What do you like best about Elastic Email?

What I really liked about Elastic Email are mainly their Unique landing pages, good looking forms, well-layed data analytic and implementation codes in more than four major programming languages. With their Video tutorials you do not need any other email marketing training-they've got your back! Also, the free monthly 150,000 free emails for anyone is also good for me.

What do you dislike about Elastic Email?

Elastic Email is one of the best email service provider out there, everything you needed for your email campaign is on their portal, so, they are perfect!

What problems is Elastic Email solving and how is that benefiting you?

Bulk emails to my subscribers using their SMPT API with the free 150,000 emails per month.

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
QN
Quang Dũng N.
Ceo
Share
"Highly Recommended For New Entrepreneur and Digital Marketers!"
What do you like best about Elastic Email?

As a new Entrepreneur and Digital Marketer, I have to learn and read reviews from a lot of email marketing services. Elastic Email gives me chance with many necessary features for email marketing, I even don't have to spend a single penny to figure out which works and which not. The price for IPs is reasonable. I will recommend Elastic Email to my friends.

What do you dislike about Elastic Email?

Need supports for more locale (mine is Vietnamese)

What problems is Elastic Email solving and how is that benefiting you?

Elastic Email helps me cut costs. It is very important for my new start up. Moreover, by the documentation of the service, I learn a lot about email marketing.

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
AS
Akram Hasan S.
Ceo / Volunteer
Share
"Best API and fancy email templates"
What do you like best about Elastic Email?

I have been using transactional email for pretty long time for our business. After trying Elastic Email I was amazed by their API engine. It is fast, it has easy way to include email header parameters. Most remarkable feature is their builtin HTML email templates for marketing and transactional use. Those are beautiful and easy to customize.

What do you dislike about Elastic Email?

Everything else is likable with Elastic Email, something I didn't like is their Report graph, it takes time to load.

What problems is Elastic Email solving and how is that benefiting you?

We are using Elastic Email for our transactional emails and somewhat marketing emails. It is easy to manage contact list there and track activities of contacts.

Mid Market (51-1000 emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
SA
Steve A.
Dba
Share
"Great affordable way to communicate with your customers"
What do you like best about Elastic Email?

I really love the API integration capabilities to make it seemless in connecting with your own site. The support has been great and very responsive

What do you dislike about Elastic Email?

I haven't found anything to dislike yet.

What problems is Elastic Email solving and how is that benefiting you?

Tracking email delivery and actions, spam management, and overall email delivery management.

Mid Market (51-1000 emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
WG
Will G.
Real Estate Consultant
Share
"Elastic email da bomb :)"
What do you like best about Elastic Email?

ability to design emails / templates in HTML with no programing knowledge needed!

What do you dislike about Elastic Email?

Nothing - it fits all our needs and works the way it's supposed to

What problems is Elastic Email solving and how is that benefiting you?

email drip campaigns

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
BS
Belinda S.
Owner / Freelance Graphic & Web Designer
Share
"Great cost effective Alternative for large lists and irregular campaign sending"
What do you like best about Elastic Email?

Elastic Mail seems to be one of the only online bulk email programs that don't seem to be concerened with how many subscribers you have, which is great if you have many to start with and don't want to spend an arm and a leg for sending out irregular campaigns to your large subscriber list! Infact the cost in comparison to the other options out there is almost too good to be true!

What do you dislike about Elastic Email?

The setup is quite involved, especially setting up the server side settings for your domains if you are not familiar with that side of things it can be a bit daunting.

What problems is Elastic Email solving and how is that benefiting you?

Not having to pay a fee just becuase you have over 2000 contacts. Being able to add customer accounts is a fantastic bonus so that they can just login and view their own campaign reports and manage their own lists if need be.

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
4.5
BN
Brad N.
Managing Partner
Share
"Indispensable, easy to use, and powerful"
What do you like best about Elastic Email?

As the title says, elastic email has been absolutely indispensable to our business. We help our customers utilize our custom platform for selling their products online and elastic email integrated with Malik has been critical to our ability to give our customers the power to communicate effectively and automatically. The system has incredible features and a lot of capabilities that will help any business large or small.

What do you dislike about Elastic Email?

Some of the initial set up was a little complicated but overall pretty easy to use. Once you understand it it works beautifully.

What problems is Elastic Email solving and how is that benefiting you?

We had to have a reliable powerful and easy to use email platform for our platform that we built for our customers to have a powerful shopping capability for their products.

Small Business (50 or fewer emp.)
Feb 24, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
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"Sales agent"
What do you like best about Elastic Email?

Working in a company that nearly depends on email marketing, we were looking for suitable platform where we can inventively create newsletters, send them and follow the results at the end of the day. Elastic Mail provides all that and much more. It gives clear and easy access to all previously sent campaigns where you are able to sum up and compare the reports and to statistically follow the reactions of your subscribers. Also you can easy manage your subscribers, organize them, edit or add contact. The good part when it comes to creating newsletters is that you can choose whether way suits you more. Depending on what our content is about, sometimes we use "drag and drop thing" and sometimes we are using the templates which are very helpful, innovative and creative. Also the good part is that you can schedule the time when your newsletter is going to be send, so you are able to organize and to plan your newsletters even week ahead.

What do you dislike about Elastic Email?

The thing that, according to our experience should be improved is the draft section. Sometimes we are creating the newsletters few days before the sending date and it happens very often that we are not able to save them as drafts only because we forgot to purchase our credit limit. Also the preview of the newsletter on mobile device sometimes do not cooperates with the real appearance after the specific newsletter is received.

What problems is Elastic Email solving and how is that benefiting you?

The advantage of using Elastic is that you can always choose different design for the newsletter that you are creating, which is very important for our business. It is important to hold your buyers and clients awake, that way they are always expecting something new and creative which gives opportunity to promote and to advertise your product and services well, which, at the end, is our main purpose.