FreshBooks Reviews & Product Details

Freshbooks is intuitive and easy to use. I can easily track my time and spending. It's a reliable program. Their customer service has been very good. It's easy to write and track invoices. I do recommend this product to other small businesses.

I can't think of any downsides. I really appreciate using Freshbooks.

It helps me organize all my time, spending, and accounts receivable.

I love being able to track my time for each project, and later be able to quickly add that to an invoice. Easy to track clients and projects, and to set prices for different situations.

My biggest frustration is with the iOS version of the app -- while the computer/browser version is great, it's not possible to look at the time tracking on the smart phone. Every month I'm asked (while away from my computer) "how many hours do you estimate for project X this month?" and I cannot anser that without going to the browser version (yes, I can do that on my phone, but then why have the phone app?).

I am able to keep clear records of the time spent on every project and for every client. Since my business is practically all billed by the hour, this is invaluable. I love being able to click "start" when I start my time on a project, and pause or end it as needed. I'm not a clock-watcher, so this really helps me know just how much time I'm putting into a project. FreshBooks also has the ability to charge different fees for differnt projects, clients and/or activities. This is also invaluable, since I use differnt rates depending on the job parameters. Their support team has always been knowledgeable and usually quick to respond to any issues I've had.

The estimate and proposal features makes it easy to quote jobs and then convert to an invoice when the customer accepts.

I wish there was a library of Terms that could be easily applied to invoices.

I needed an easy way to create professional invoices in the field and show progress payments. Freshbooks was the best answer!

As a new business owner, keeping track of invoicing, payments, bills, and taxes is important. FreshBooks has a very easy user interface and has made the administrative part of my business life regarding financial things so much easier. My accounting representative reviews my books and helps me keep everything categorized properly.

I did have to obtain a separate tax professional, but I used a partner company, Bench, and that has proven to be a great idea. I have not found anything to dislike it and have been using FreshBooks since July 2023.

All of my invoicing and payments are matched, so I never lose track of money owed to my company. My business accounts are connected, and I can easily categorize business expenses from company bank accounts and credit cards. I know exactly what the financial status of my company is. As my books were perfect, the tax professional was able to review things after the New Year to see what needed to be fixed, and nothing did. All I need do is submit tax forms from clients, etc. and it will be done.

There are so many things I like about FreshBooks, it's difficult to say what I like best about it. If I had to narrow it down to one thing I would say it's their phenomenal support. Whenever I have a question, whether it be big or small, I love the fact that I can call a number and reach a real person quickly. Support is always friendly and knowledgable. They've helped me out of a jam more than a few times.

There is not much bad I can say about FreshBooks, however I think they could add a few more features that might make it more attractive to freelancers. I think it would be great to have a way that I could create payment buttons to put on my website.

FreshBooks has made tax time so much easier. I use it to import all of my banking information so it's a great way to keep track of all my spending. Then I categorize my spending into categories that are congruent with my expense categories that I use when I file my taxes. Anything that is a personal expense, not related to business, I put in a personal category. This helps me to keep running totals of all my business expenses and keeps them "separate" from personal expenses.

I started a professional residential organizing business 13 years ago and have been using Freshbooks since the beginning. I love the ability to easily keep up with my invoices and accounting every day as I work with my clients. The tech support is awesome and at the end of the year I just pass the reports on to my accountant for super easy tax prep.

Honestly I love everything about Freshbooks

Freshbooks makes it super easy to keep up with my expenses and invoices.

I really like the user interface. It's very intuitive and easy to read, so it was a very quick learning curve. So I almost do it for fun each day.

I wish it allowed me to track other things, that would help me get an overall picture of my business. For example, I would like to track my LLC Partners' Capital account transactions.

It's giving me one place to track all my income and expenses for my LLC business records. It minimizes my need to input every expense because those that repeat can be set up as recurring expenses.

I love the client/contractor integration. It is very user friendly for my business, particularly as we have grown since 2013. FreshBooks also has the best customer support. They treat every question thoughtfully and make sure I understand the answer.

I am still learning the upgraded version and definitely miss parts of the classic version of FreshBooks - however I am still in love with FreshBooks!

I need continuity regarding seeing which contractors my clients have interacted with over time. I'm not sure I would be able to track that information without having something like the FreshBooks system.

Easy to use No learning curve App for the phone is excellent (scanning receipts) Creating invoices is simple Tracking and sorting expenses is easy

Reporting function isn't as robust as Quickbooks BUT it is a quarter of the cost!

Invoicing to customers, expense tracking and revenue reporting. An overall financial management program.

It has team collaboration tools so all remarks to the projects or business objectives could be times and referred during reporting cycle. Fresh Books also have build in time tracking tool which is important for small teams. It works very fast and stores reliably data. Has good options for creating reports and estimates. FB has good mobile app.

More people should know about that awesome accounting software! Good to have more integrations with postal and freight services to track goods in transit and use barcodes. Payments feature is good to be expanded on international neobanks gateways to use worldwide not only export in bank for swift.

We use it for project who has own expences balance. It works reliable and no will to change on another. We can rise from mid to large sized company in one accounting system, that matter and reduces errors.