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GetResponse
4.3
(678)
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GetResponse Reviews & Product Details

GetResponse Overview
What is GetResponse?

GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email chat function. Improved automation workflows and SMS marketing features make it a preferred software for users.
Best known for being a platform that provides comprehensive marketing tools for small businesses, bloggers, and marketing agencies, GetResponse is a cloud-based software that simplifies communication with your core audience. GetResponse primary feature is an email creator that allows users to create professionally designed emails for mass sending through its selection of templates. The platform can build marketing automation workflows based on data and behavior ensuring personalized marketing experiences, better-engaged customers, and higher sales.

Company GetResponse
Year founded 1998
Company size 201-500 employees
Headquarters Gdansk, Pomeranian Voivodeship, Poland
Social Media
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GetResponse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GetResponse Pros and Cons
Pros
  • List building and list automation options available
  • GetResponse offers good templates
  • Easy-to-use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google, Facebook, and Instagram from the GetResponse account
Cons
  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan
GetResponse Pricing
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GetResponse Awards
Findstack 2024 General Badge
GetResponse Features
A/B Testing
Analytics/ROI Tracking
Attribution Modeling
Behavioral Targeting
CRM Integration
Campaign Management
Contact Management
Content Management
Customer Data Platform
Customer Surveys
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Marketing
Event-Based Triggers
Forms Management
Landing Pages/Web Forms
Lead Management
Marketing Automation
Mobile Marketing
Multichannel Marketing
Predictive Analytics
SEO Management
SMS Marketing
Sales Intelligence
Segmentation
Social Media Integration
Web Analytics
Website Visitor Tracking
Workflow Automation
GetResponse Media
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GetResponse Expert Review

Are you looking for a new comprehensive email marketing solution? If you have an online business that relies on reaching out to and nurturing leads, you’ll definitely need a reliable tool to help you do it.

For many marketers, that solution is GetResponse—a powerful email marketing tool that has evolved into an all-in-one marketing automation platform with a comprehensive selection of inbound marketing solutions.

In this post, we’re going to provide a detailed review of the cloud-based software GetResponse to help you decide if this is the software that your business needs.

GetResponse Homepage

What is GetResponse?

GetResponse is an all-in-one email marketing software solution that you can use for all your email marketing needs. It’s a simple, yet robust tool that lets users send customized emails, generate leads, engage customers, automate marketing tasks, and even help boost sales.

Because of its numerous automation features, users spend less time crafting and sending emails and more time driving effective strategies for their brands. This also means users get more timely responses and see more efficiency in their marketing efforts.

The platform is focused on providing solutions for email marketing, which means the tools that it offers are built to help a company grow its audience and contact list, promote its services and sell its products in the most personalized way. Notably, the platform’s user-friendly navigation, affordable price points, and numerous customizable options make it ideal for a wide range of businesses—whether you’re a fledgling start-up or a blue-chip organization.

With GetResponse, you also don’t just get email marketing. It touts itself as an all-in-one marketing tool and thankfully, they live up to this promise. With GetResponse, users also get integrated email marketing features, autoresponders, automated landing page tools, and advanced analytics.

GetResponse Workflow

How GetResponse Works: Key Features

Now, let’s take a closer look at what features you can expect from this all-in-one marketing software.

Email Marketing

GetResponse’s lineup of key features is designed to get users more opens, clicks, and ultimately sales. The platform gives users the option to create custom emails using a simple drag-and-drop builder or choose from a variety of free, ready-made templates that can be personalized to fit their brand. The customization tools are user-friendly and offer a wide range of professional templates to choose from.

Some notable tools to take note of are:

  • Newsletter Templates – GetResponse’s newsletter template feature is a powerful tool for creating professional and engaging emails that let users choose from a wide range of pre-designed templates that can be customized to fit your brand. With this feature, you can create newsletters that are visually appealing and help you connect with your subscribers.
  • Autoresponders – GetResponse’s Autoresponders feature is one of the platform’s most useful tools for streamlining email marketing efforts, helping users save time and effort by automating repetitive tasks. Because it’s a fully customizable feature, businesses can tailor the timing, and frequency of autoresponder emails and personalize content to fit a brand.
  • Automation emails – To improve the overall effectiveness of campaigns, GetResponse lets users create action-based, automated emails that help engage audiences and encourage more sales.
  • Automated Blog Digest – This is a user is a time-saving tool that allows you to send a weekly or monthly email to your subscribers highlighting your latest blog posts. It ensures subscribers are engaged and up-to-date on your latest content, without having to manually create and send an email each time you publish a new post.
  • Perfect Timing feature – GetResponse’s Perfect Timing feature is a unique and useful tool that allows users to send emails at the optimal time for maximum engagement. The platform analyzes data from past campaigns and taking into account subscriber time zones, the platform automatically determines the best time to send an email to each recipient.
  • Transactional emails – This feature is a paid add-on that uses SMTP-triggered emails so you can send receipts or personalized reminders to your contacts.
  • A/B testing – You can also A/B test your emails to ensure you’re sending out the most engaging and relevant emails.
GetResponse Automation Builder Page

Marketing Automation Builder

GetResponse’s automation feature makes it an incredibly efficient platform for creating a personalized customer journey. By automating your email marketing efforts based on customer data and behavior, it can deliver highly personalized content that is tailored to each customer, resulting in a more enjoyable and engaging experience. In short, the automation feature is what makes GetResponse stand out and helps users achieve their ideal customer journey.

Top features include:

  • Visual Workflow Builder: Their visual drag-and-drop automation builder can help you set up your automation to make sure your customers get the experience they want. Once your marketing processes are automated, this can help you save time and focus more on capturing new leads and selling your products.
  • Customer Segments: By using an unlimited number of tags to appropriately profile your customers, you’ll be able to deliver exactly what they want.
GetResponse Customer Segments Page
  • Web Events: GetResponse let users choose to receive alerts whenever a customer takes a certain action on your website (e.g. logs in, watches a video, abandons a cart, or downloads content). This will help you identify what your customers are engaging with so you can improve their experience.
GetResponse User Alert Page

Conversion Funnel

This is one of GetResponse’s standout features. It’s a lead-generation feature that helps you create sales funnels and landing pages for the different parts of your business. You’ll have access to over 30 conversion-optimized scenarios to help you build your contacts, and sell your offers.

If you’re running an e-commerce store or promoting a webinar or other events, this will be a valuable addition for you.

Landing Pages

Your landing pages are what’s going to convert your traffic into leads as they showcase your product lists and any other promotional content. GetResponse simplifies this process while still ensuring that it’s effective by allowing you to build your landing pages in minutes using a drag-and-drop editor.

This builder also includes:

  • Sign-up forms to help grow your contact list
  • A/B testing for your pages
  • SEO optimization directly from the platform so you can ensure your landing page appears in search results
  • Customizable landing page templates

Website Builder

GetResponse has an AI-driven, and code-free website builder. If you need more guidance and don’t want to build from scratch, this feature simplifies the entire process so much that even those with no coding experience can easily build and tailor a site for their specific needs. Simply input your business description and your brand’s visual preferences to receive personalized web templates.

GetResponse Website Builder Page

Webinar Builder

GetResponse’s webinar builder is a no-download tool capable of connecting and engaging with your audience anywhere and anytime, which means it will give users a real opportunity to encourage conversions.

Some key perks to take note of in this specific feature are:

  • Ability to host unlimited webinars
  • Access to a room for up to 1,000 live attendees
  • Platform sharing with two other presenters
  • Storage of up to 20 hours of webinar recordings
GetResponse Webinar Sample Page

Who is GetResponse For?

Whether you’re looking to grow your email list, increase engagement, or drive sales, GetResponse is the ideal platform for anyone looking to maximize their email marketing efforts and achieve their marketing goals. But given its range of tools and features, GetResponse is great for:

Entrepreneurs

GetResponse is an excellent platform for entrepreneurs looking to market their businesses online. The platform offers a range of features that are specifically designed to help entrepreneurs reach potential clients and build relationships, including email marketing, a website builder, and paid ads. With email marketing, entrepreneurs can create custom emails, use ready-made templates, and automate their email campaigns to reach their target audience.

Online marketers

For entrepreneurs who are looking to generate and convert leads, this is a great option. The platform offers a range of features specifically designed for online marketers, including sales funnels, popup forms, and autoresponders. These tools provide entrepreneurs with the flexibility they need to effectively reach their target audience and convert leads into paying customers. Whether you’re looking to grow your email list, increase engagement, or boost sales, GetResponse has the tools and features you need to achieve your marketing goals

Marketing managers

With GetResponse, these professionals can easily reach specific customer segments by using personalized and automated messaging across various channels. This includes email, website tracking, and the ability to host live and on-demand webinars. These features allow entrepreneurs to effectively engage with their target audience and drive results, that can help take their marketing efforts to the next level.

Mid and large companies

With its ability to increase return on investment (ROI) with various tools that are tailored to meet the specific needs of businesses, GetResponse is a great platform for businesses. This means that regardless of the size of the business, GetResponse can help achieve key metrics across the customer journey. The platform’s transactional emails and dedicated customer support are just two examples of how GetResponse is specifically designed to help entrepreneurs succeed.

GetResponse Platform Page

GetResponse Pricing

GetResponse offers three main tiers in their pricing; Free, Paid Plans, and MAX² (for large enterprises).

The paid plans are also divided into email marketing, marketing automation, and e-commerce marketing.

Email Marketing Plan

With the email marketing plan, you can build your email list and deliver valuable information to your audience. You’ll be able to create a website with an unlimited number of landing pages to generate signups. You can also segment your subscribers, but only based on the basic information you’ll have collected about them. This plan works best for those who don’t need complex automation, like small businesses, entrepreneurs, bloggers, etc.

Pricing starts from $13.30/month for 1,000 contacts if you choose a 2-year contract and increases to $19/month if you want to pay monthly. The price also increases depending on the number of subscribers you want to accommodate, from 1,000 subscribers to 100,000 subscribers.

GetResponse Pricing

Marketing Automation Plan

If you want to include more advanced automation settings and segmentation, then this is the plan for you. It includes all the features in the free plan, and email marketing plan, as well as trigger and event-based sequences to collect more data on your audience. You’ll be able to create automated email chains so customers can receive personalized emails based on their behavior and preferences.

Additionally, you’ll get access to the webinar builder so this plan is typically great for B2B and tech companies that want to nurture their leads.

Pricing starts at $41.30/month for 1,000 contacts (2-year contract) and up to $59/month for 1,000 subscribers for a monthly contract.

E-commerce Marketing Plan

This plan includes everything from the two previous plans and includes web push notifications, abandoned cart recovery, product recommendations, transactional emails, and promo codes. Of course, this plan is beneficial if you want to increase sales for your online store.

The pricing starts at $83.30/month for 1,000 subscribers (2-year contract) and goes up to $119/ month for 1,000 subscribers if you’re paying monthly. It can get quite pricy if you climb up to 100,000 subscribers, as you’ll be paying $700/month.

GetResponse Pricing Plans
GetResponse Pricing Plans

GetResponse Pros & Cons

Pros

  • The free plan includes valuable marketing features.
  • GetResponse is feature-rich while being easy to use.
  • This a great option if you have an e-commerce business.
  • GetResponse integrates with over 120 tools. You can also use GetResponse’s advanced API to build your integration.
  • Choose from over 2,000,000 Shutterstock images and GIFs from GIPHY to add an attractive and professional touch to your emails. No extra purchases are necessary.
  • Caters to various devices so you can design and preview well-formatted emails that look good on any device (desktop, tablet, or mobile).
  • You get digital marketing reports to track your marketing campaign’s performance.
  • You can create and monitor your paid Google, Facebook, and Instagram ads from your GetResponse account.
  • 24/7 live representative customer support is available via email or live chat.
  • 30-day free trial available, with no credit card required, for all features.
  • A discounted plan is offered for charities and NGOs (50% off every monthly plan)

Cons

  • Although GetResponse integrates with over 120 tools, it omits some notable project management platforms. Also, integrations with PayPal and Eventbrite can only be done using Zapier.
  • GreatResponse doesn’t automatically create a mobile-friendly version of your landing pages. You need to remember to design the mobile-friendly version separately.
  • Although GetResponse’s mobile app is great at showing you the progress of your campaigns, the drag-and-drop editor is difficult to use and makes it hard to make changes while you’re on the go.

Conclusion

GetResponse is a great and affordable tool to help you upstart your email marketing campaigns. They have other offerings that are all designed to complement core features and boost your presence online, including a selection of builders, for websites, landing pages, and even webinars. GetResponse also has a customer support team that is always available to help users onboard and address any concerns.

However, don’t forget that there are still other email marketing software options available—all with their own set of unique features and tools. Be sure to take a look at our wide range of software categories to find the perfect software that your business needs.

Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 07, 2024
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678 GetResponse Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Dec 08, 2020
 Source
Overall Rating:
5.0
Siddiq K. avatar
Siddiq K.
Marketing Automation Expert
Share
"Email Marketing Automation recommended"
What do you like best about GetResponse?

As I have been using the tool, it has few changes in it's Design. The email autoresponder is a big plus to gain clients value. It also behaves like a conversation funnel. Landing pages is an another huge plus.

What do you dislike about GetResponse?

Nothing to dislike in Getresponse. They're doing a great work.

What problems is GetResponse solving and how is that benefiting you?

I have solved my problem on landing pages. It has also suggested me the best templates by a/b testing. Video email marketing increased my ROI being a straight forward to the client.

Small Business (50 or fewer emp.)
Nov 28, 2020
 Source
Overall Rating:
5.0
NN
Neha N.
Founder
Share
"GetResponse Best Alternative To Create Email Marketing Campaign"
What do you like best about GetResponse?

GetResponse is a high level and advanced email marketing tool to generate business leads. It is too much secure to handle business clients and easily manage email lists. Get Response provides powerful autoresponders features for email creator and focus on customer query. We can create customize landing pages for our email marketing campaigns and send bulk emails to customers. We can also check email data by using get response funnel and improve business campaign. It's also helpful to create marketing Webinars for business online and get good marketing results without wasting time.

What do you dislike about GetResponse?

No issues face with GetResponse marketing software. It is good choice for buienss custoemrs and easily manage landing page, eamil campaigns. It's dashboard gives full campaigns information to cusotmers.

What problems is GetResponse solving and how is that benefiting you?

Email marketing technique is best part of lead generation and get easily grow business customer data. GetResponse is one of the cheapest alternative for email marketing in low cost. We can create high quality email templates using custom option. We can create multiple templates, landing pages, webform templates for business boost up. It is powerful email tool to track email data and customize email campaign reports to show busienss leads progress. We can manage business team members to grow email campaigns for business. GetResponse can be easily integrated with third party software like WordPress, Shopify, Magento and more in secure way.

Mid Market (51-1000 emp.)
Sep 24, 2020
 Source
Overall Rating:
5.0
JK
John K.
Founder
Share
"Email marketing with excellent tools. No problem."
What do you like best about GetResponse?

I don't have any problems with communication, interface, pricing or scope of tools, it's excellent. Also I have been able to make automatic campaigns without problems. It's very easy to communicate with the support and raise my doubts.

What do you dislike about GetResponse?

I love how GetResponse is developed, I'm very happy to have this program.

What problems is GetResponse solving and how is that benefiting you?

In the organization we have had many benefits with GetResponse, one of them is to have a constant follow-up of events and prospects. Another benefit has been to be able to create very well crafted campaigns with the necessary reach.

Mid Market (51-1000 emp.)
Sep 20, 2020
 Source
Overall Rating:
5.0
PJ
Poornima J.
Founder
Share
"Get Response Top Rating Email Marketing Software For Lead Generation"
What do you like best about GetResponse?

GetResponse is a modern email marketing tool for business promotion in low budget. In get response we can create Webinars, landing pages very quick and send emails to customers on schedule time. Get Response editor is very easy to manage email campaigns by just drag and drop online. We can test emails before sending to all customers. GetResponse automation tool provides higher possibility to generate new leads for business. We can manage subscriber list and import export customer data in one click. By GetResponse advance features we can track all emails data and modified marketing campaigns according to business services.

What do you dislike about GetResponse?

In competitive market email marketing cost is very high but we can do easily with Get Response with out taking help of any agency and generate business leads. We can save money in email page design because Get Response gives advance option to user to design responsive template easily.

What problems is GetResponse solving and how is that benefiting you?

GetResponse is good one for our business. We are selling products online and have to manage online business So we required marketing tools to increase business sales online. Our business website built on WordPress and we can easily integrate Get Response with WordPress. No need custom coding to integrate with our business website. We can create email campaigns and import user data to manage contact list. We also track customer action on our email campaigns and fulfil our business goals easily.

Mid Market (51-1000 emp.)
Aug 06, 2020
 Source
Overall Rating:
5.0
PG
Palak G.
Founder
Share
"GetResponse High Level Email Solution to Convert Business Leads"
What do you like best about GetResponse?

We should use GetResponse email marketing solution for our business because if you hire a digital agency they charged too much and some time wasted money. If you know little bit about email marketing then you can easily create campaign and generate business leads to target customer related to business. GetResponse is too much secure and its server response sounds good. When we sent emails to client that time very few emails bounce and its is easy to track all emails data proper way.

What do you dislike about GetResponse?

It is secure and easy to use to create email campaign and upload data. Track all emails no problem in using GetResponse software for us.

What problems is GetResponse solving and how is that benefiting you?

We offer Professional Landscaping services for customer and we required a secure email software for business. So our management team decided to purchase a email tool to generate business leads. Our main requirement was lot more business with secure user data and no spamming in sending emails because some tool shows that all emails sent but 80 % bounce and not reached destination. After searching and asking friends, We used GetResponse for our business and it was trustable for us. We can easily handle it for our business to designing email template according to business need and not required too much contact with designer. It is good resource to increase business at starting and mid level.

Mid Market (51-1000 emp.)
Jul 09, 2020
 Source
Overall Rating:
5.0
AS
Aaradhya S.
Founder
Share
"GetResponse : Best Email Marketing Services to Branding Business Top Level"
What do you like best about GetResponse?

GetResponse is one of the cheapest tool to for small business promotion. It is easy to customize email campaign with out knowing development knowledge. It provides advance feature and services to target customers. In our business it is very helpful to spread our new business services in multiple countries with in affordable prices. Setup email campaign and manage user list. We can also import and export email data easily.

What do you dislike about GetResponse?

We used GetResponse for branding business and did not find any issue in using with WordPress software. We can easily use and manage email campaign.

What problems is GetResponse solving and how is that benefiting you?

It is good marketing platform to promote business and send bulk emails to provide our services in various countries. We can integrate GetResponse with other software like WordPress and Magento. It have a good feature to set business conversion in two segments sales funnel and leads management funnel. GetResponse advance function make easy to build landing page to attract customer and save money in designing work.

Mid Market (51-1000 emp.)
Jun 24, 2020
 Source
Overall Rating:
5.0
SS
Shiwani S.
Founder
Share
"All in one Email Marketing Solution with Secure Server"
What do you like best about GetResponse?

Dynamic content creation with dedicated IP. Easily handle multiple campaign and import export user list. GetResponse Dashboard provides complete information about your campaign. We can set autoresponder reminder and Notification for our campaign. Customer team members are very supportive and gives shortcut method to solve issue. Advance features with drag and drop option to customize template.

What do you dislike about GetResponse?

We are using GetResponse from a long time and no issue face in customize email template. We handle all minor issue easily with out technical support.

What problems is GetResponse solving and how is that benefiting you?

GetResponse has advance features to create email campaign. If you are non technical and don't know about designing knowledge, you can use it and create smart campaign for your business easily. In our business it is very helpful to generate business leads. GetResponse provides multiple business template with extra ordinary function. According to current market scenario GetResponse is better option to generate business online and fit in budget.

Mid Market (51-1000 emp.)
Jun 18, 2020
 Source
Overall Rating:
5.0
SS
Shreya S.
Founder
Share
"Connect with GetResponse To Boost your Business Marketing"
What do you like best about GetResponse?

Comparison to other email tool Getresponse is better budget email marketing tool. It gives advance features to customize email templates, tracking and reporting for campaign. Customer support of Getresponse is very good to solve issue and help in creating campaign. We can integrate Getresponse with other software easily. In our business we have integrated with WordPress and it's working fine. We easily manage ecommerce tool and send bulk emails to customers. We can track visitors, sent emails by its dashboard easily.

What do you dislike about GetResponse?

GetResponse should increase more functionality to integrate with other software easily. Getresponse works very well and helpful to generate business leads.

What problems is GetResponse solving and how is that benefiting you?

Every industry wants to increase their business so they used lot of marketing tools to generate leads. Getresponse is one of the best email marketing tool for business. We sell products online and required best marketing tool, According to our industry usages Getresponse offers best marketing services. We can set email campaigns and create landing page with out knowledge of html, CSS. We can Customize landing page according to email campaign, Getresponse offers affordable package monthly and annually basis with advance functionality. We can track every single email and send auto responder to client response. Getresponse has multiple email templates and high quality picture data.

Mid Market (51-1000 emp.)
Jun 05, 2020
 Source
Overall Rating:
5.0
VS
Vinita S.
Founder
Share
"Integrated Email marketing Software with Customizable Landing Pages"
What do you like best about GetResponse?

GetResponse is a best tool for email marketing, It have responsive email templates and advance layout of business. It is user friendly email software, We can easily create multiple email campaign and select best business themes for our campaign. GetResponse provide advance email features like drag and drop to create beautiful templates. It's easy to generate traffic for business and increase sales.

What do you dislike about GetResponse?

It provides Dedicated IP address for sending email but this option comes only in enterprise package. If you need complete features of GetResponse than you need to pay higher plan. Setup for Payment gateway integration need customer support.

What problems is GetResponse solving and how is that benefiting you?

GetResponse is very useful for Ecommerce business, We can easily optimize its Ecommerce tools and create Custom order forms easily for customers. It's give option to share on social media platform to increase social traffic and get more leads in business. It's good for business sales when you send email to customer you can select multiple landing page templates and track email with custom report option. We can create multiple Forms and surveys for product quality and discuss with customers easily.

Mid Market (51-1000 emp.)
Jun 01, 2020
 Source
Overall Rating:
5.0
Mariusz . avatar
Mariusz .
Senior Performance Marketing Specialist
Share
"Great tool for email marketing and automation"
What do you like best about GetResponse?

Panel transparency and automation functions. Creating processes for automating e-mail sending is very complex and understandable. Finally, the problems with delivering emails to inboxes have disappeared. Our emails no longer fall into SPAM. The comprehensible automation panel has allowed us to extend the automation process to very advanced. Building a quick promotion page is just a moment using Landing pages.

What do you dislike about GetResponse?

Poor integration of the Wordpress CF7 form via the official plugin. Poor itegration with ClickMeeting via API. It is not possible to send additional data from the form, except for name and email. No function: Create or Update contact. Integration through ZAPIER saves a lot of situations but is an additional cost.

What problems is GetResponse solving and how is that benefiting you?

Marketing Automation and high emails deliverability.

Small Business (50 or fewer emp.)
May 28, 2020
 Source
Overall Rating:
5.0
MS
Michelle S.
Founder
Share
"The best email marketing platform with the highest deliverability rates in the industry!"
What do you like best about GetResponse?

I have been using Getresponse for 8yrs with several different companies and it is definitely the best email marketing platform with the highest deliverability rates in the industry. They offer the best tools, accurate reporting, google analytics integration, e-commerce tracking, automation and conversion funnels to build our list, increase sales and engagement. The platform is user-friendly and easy to use for non-technical administrators. List hygiene and list management is a priority in Getresponse, they offer list segmentation, opt-in management, delivery monitoring, unsubscribe processing, bounce handling, and suppression lists. We have seen a significant increase in open rates and organic list growth. We receive the highest level of support and excellent customer service from our Senior Account Manager Patryk Mahlik as well as the entire support staff with 24/7hr online chat support.

What do you dislike about GetResponse?

There's nothing that I dislike about Getresponse it's all good! They are constantly making improvements and adding new features.

What problems is GetResponse solving and how is that benefiting you?

List hygiene and list management is a priority in Getresponse, we have seen a significant increase in open rates and organic list growth as compared to our previous system.

Mid Market (51-1000 emp.)
May 26, 2020
 Source
Overall Rating:
5.0
GS
Geetika S.
Founder
Share
"GetResponse is Best Email marketing tool to Generate Business leads"
What do you like best about GetResponse?

Now a days every email marketing software offer trail services for all users, and it is easy to select best marketing software for business. GetResponse is one of the best email marketing software, We can create landing page for our email campaign easily and send to multiple clients easily. It offers different marketing plan for every type of business, it provide complete information about your campaign like Pages & visitors, email track and much more , its 24/7 live chat support is very helpful for business.

What do you dislike about GetResponse?

We required more reporting advanced features for our business work, Its email design tool make easier our page template task.

What problems is GetResponse solving and how is that benefiting you?

GetResponse is useful for business growth and support team also very good to solve your query regarding emails templates features. We used GetResponse for our jobs department to hire candidate for multiple organization. We can easily create our email campaign and deliver to clients. We can select multiple beautiful email templates for business and grow organization by its help. We can integrate with magneto and WordPress easily.

Small Business (50 or fewer emp.)
May 08, 2020
 Source
Overall Rating:
5.0
AS
Alex S.
Creative Director
Share
"Probably, one of the best email marketing tool out there. Highly recommended"
What do you like best about GetResponse?

That's a no-brainer: highly professional support. The fact that you can call your account manager it's a huge plus for us. Evidently, there is more. The most powerful feature that we use is the list automation. It's amazing how easy you can create a complex flow with many conditions to help segment your subscribers list. Every email marketing tool should have this feature.

What do you dislike about GetResponse?

The actual email creator needs improvement. It's a little buggy and clunky. It would be a big improvement to rethink the ecommerce section block. More adjustments on how the product blocks are displayed and how they react on different devices would be a huge plus. Another minus is that there is no possibility to adjust the layout on mobile in the email creator while using the drag and drop feature.

What problems is GetResponse solving and how is that benefiting you?

Working for a retail industry is really challenging, prices for different products are changing rapidly and you'll have to implement the campaign really fast. The campaign must be deployed in less then 1 hours. Here, GetResponse steps in. After using their tool, we have managed to decrease our delivery time by 70% (after switching from a competitor email marketing tool) and also increase our conversion rate to over 15-20%.

Mid Market (51-1000 emp.)
May 06, 2020
 Source
Overall Rating:
5.0
DO
Dragos O.
Founder
Share
"Affiliate email marketing with Getresponse"
What do you like best about GetResponse?

First of all, I like the professionalism of the Getresponse employes. They are always on top of their work, they give you fast responses and help you when you need some answers. Even if they don't have an answer at the time you contact them, they create a fallow up to other departments inside Getresponse like IT for example, and in a short time, you will get your answers. I also like that they are always coming with improvements to their product and lunches new features. This helps because as we all know, marketing always on the move and always comes up with new ideas and ways to interact with your clients, and keeping up with the times by introducing new technologies is important.

What do you dislike about GetResponse?

I would like that they could be more flexible in introducing some flexibility to their platform by creating a more custom one. Most of the marketing platforms are thinking their product to work with e-commerce customers but some of us there are not using e-commerce and we have other businesses. They should have some kind of platform customization so you can ask for changes if needed.

What problems is GetResponse solving and how is that benefiting you?

We have managed to automate our email communications. We can send now custom emails to targeted segments a reach the best potential from our communication.

Small Business (50 or fewer emp.)
May 04, 2020
 Source
Overall Rating:
5.0
Laurent C. avatar
Laurent C.
Ceo
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"Very Powerful Platform, Great Features And Service"
What do you like best about GetResponse?

Get Response is more than an autoresponder, it can really be used as as CRM. The powerfull feature allows for really deep segmentation, and we get very high open rates The customer service is really helpful and reactive I switched to GR from other vendors and I never looked back.

What do you dislike about GetResponse?

Changing sytems require a careful onboarding processs (cleaning your lists, warming up IPs, etc.) but this is true of every vendor.

What problems is GetResponse solving and how is that benefiting you?

We were looking for a flexible solution to improve segmentation, create automated scenarios, integrate with our other systems, etc. All other solutions, even the most known in the industry really fell short of expectations. With GR we really built a powerful leads and cash machine. And we just scratched the surface of what can be achieved.

Mid Market (51-1000 emp.)
Apr 30, 2020
 Source
Overall Rating:
5.0
BV
Bianca V.
Founder
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"Great email marketing solution! Top notch customer support services!"
What do you like best about GetResponse?

Not only is Get Response intuitive and user friendly, but they are also top professionals! Their customer support services are outstanding as well! Never had an issue that they couldn't solve. Every interaction I've had has proven to be productive and helpful. They've issued a personal Account Manager to us and she has proven to be absolutely amazing. I have very much appreciated their real time responses to my emails and requests. Our account manager has helped with both technical issues as well as personalized help, tailored to my requests. Lately they've introduced a 24/7 chat and support option, thus perfecting their customer support quality. The waiting time in the chat was short - about 4 minutes, and the person i spoke to was very polite an helpful. She has provided me with the exact response i was looking for and in less than two minutes time my problem was solved!

What do you dislike about GetResponse?

There's nothing i dislike about Get Response. They are a top notch email marketing tool and so are their support services so far. Our Account Manager is a perfect professional!

What problems is GetResponse solving and how is that benefiting you?

I'm using Get Response as an email marketing tool, but I also use their Landing Pages. Fortunately, their email marketing builder is user friendly so even if you are not accustomed to building your own email, Get Response's drag and drop feature is super easy to use. Definitely recommend starting out with their drag and drop template builder.

Mid Market (51-1000 emp.)
Aug 23, 2019
 Source
Overall Rating:
5.0
Patrick J. avatar
Patrick J.
Sales And Marketing Representative
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"One of the best tools for email marketing."
What do you like best about GetResponse?

What I like most about this platform is the ease with which you can create an advertising campaign, just with a few simple steps of adding a design and adding the desired text, you will have the campaign ready.

What do you dislike about GetResponse?

This system works best and I haven't realized any drawbacks.

What problems is GetResponse solving and how is that benefiting you?

With this system you can create a great landing page within a few minutes and it has a responsive design.The analytics are very helpful for tracking your results.

Mid Market (51-1000 emp.)
May 13, 2019
 Source
Overall Rating:
5.0
KC
Kostas C.
Customer Engagement Manager
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"An easy and professional way to send out emails"
What do you like best about GetResponse?

The whole flow is really easy to follow. No html knowledge is required to execute an email campaign. Wide variety of email templates. Really competitive price.

What do you dislike about GetResponse?

That fact that Getresponse doesn't offer SMS and In app pop up solutions. It would be great to have everything under the same roof.

What problems is GetResponse solving and how is that benefiting you?

Reaching customers via email in a professional and cost efficient manner. Despite being a mobile only product interacting with users via email is still essential and since we start using Getresponse we saw an uplift in customers reach and as a result an uplift in reactivation rates

Mid Market (51-1000 emp.)
May 10, 2019
 Source
Overall Rating:
5.0
Angela G. avatar
Angela G.
Director Of Systems Development
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"Best Email Solution I have ever used!"
What do you like best about GetResponse?

It is a feature-rich solution and they keep adding features. List management is easy in GetResponse. Segmenting is a snap. It is easy to learn and use. Support is top-notch and quick to respond. The help section on their web site is so useful and has a lot of videos to help you learn about features in 20 minutes or less.

What do you dislike about GetResponse?

The WYSIWYG email editor is not great. Switching to HTML view can be glitchy at times. They are supposed to be improving that later this year and we are looking forward to it.

What problems is GetResponse solving and how is that benefiting you?

We have been able to allow more departments to have their own newsletters without interfering with other teams lists. We have greater insights into the behavior of our customers and the ability to keep our lists clean. Our users were able to learn it quickly and just start going! Very easy for us to adopt.

Small Business (50 or fewer emp.)
May 10, 2019
 Source
Overall Rating:
5.0
LH
Luke Robert H.
Director
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"A great platform that unlocks powerful opportunities"
What do you like best about GetResponse?

I have always found GetResponse to be a very robust email marketing platform. I find the platform easy to use and when I have had problems or queries, they have always been dealt with quickly and professionally. Having used other platforms in the past, GetResponse in my opinion is the best.

What do you dislike about GetResponse?

I would like to be able to export a list of bounced email addresses in order to ascertain whether a bounce issue is related to a particular email provider.

What problems is GetResponse solving and how is that benefiting you?

GetResponse has been key to maintaining customer interaction with my website. The autoresponder function assists with increasing conversion rates and the newsletter function assists with generating ongoing repeat visits to the website. I am looking forward to trying the upcoming Autofunnel feature.

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