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GetResponse Reviews & Product Details
GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email chat function. Improved automation workflows and SMS marketing features make it a preferred software for users.
Best known for being a platform that provides comprehensive marketing tools for small businesses, bloggers, and marketing agencies, GetResponse is a cloud-based software that simplifies communication with your core audience. GetResponse primary feature is an email creator that allows users to create professionally designed emails for mass sending through its selection of templates. The platform can build marketing automation workflows based on data and behavior ensuring personalized marketing experiences, better-engaged customers, and higher sales.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
GetResponse Pros and Cons
- List building and list automation options available
- GetResponse offers good templates
- Easy-to-use design and spam testing
- Supports powerful lead generation features best for eCommerce sites and webinar promotions
- Lets users monitor Google, Facebook, and Instagram from the GetResponse account
- Some of the landing pages don’t work great on mobile devices
- The drag-and-drop feature could use some tweaks
- The deliverability rate needs improvement
- Basic plan doesn’t offer webinar features
- Phone support is available only for the custom paid price plan
Compare GetResponse with other popular tools in the same category.
Their support team is chat available 24/7
To be totally honest, I've hadn't found one!
Any time i come acros something new, I'm not familiar with, support will put together a short video, explaining it step by step
I love that I can do most of what I need with GetResponse. Yes, I can do the basic email marketing things I need to do like sending emails, tagging subscribers, following up with my audience, and delivering lead magnets. But I can also create landing pages, entire funnels, run webinars, and a bunch more. I've found myself canceling multiple services because GetResponse covers so many aspects of my business. Also, the way they have implemented AI features to make things easier is awesome. I don't use it to fully create everything for me, but it does give me a pretty good jump start when I need to create assets.
I wish I could have better access via API. For example, there are a numer of plugins and services that I use that connect to GetResponse via API. However, that access is limited. I can add them to my list, but not tag them in specific ways based on the actions they take. Fortunately, they have a lot of features that could take the place of those plugins and services, which works for me.
It allows me to engage my audience in a deeper level and nurture a relationship with them. It also allows me to promote my products and services so that I can make money, which is always good.
Fairly easy to use and help is available.
There is a lot of GetResponse that I don't know about...there is training, I need to learn more.
It is my main autoresponder and I use this to manage my list and create email posts to my list.
How easy it is to operate. It really has a very seamless interface. And it has a very good client service.
nothing up to now, I really have liked everything.
custmer nurturing.
The platform is easy to use and provides several modern, stylish templates for email marketing. I am often inspired by their templates when designing our own content. We also enjoy the live analytics map that shows open and click rates as soon as the email is sent. The transition from our previous platform was a breeze and we're very happy with GetResponse!
I'd love to see even more templates and designs to choose from!
GetResponse makes email marketing easy and fun. The templates often inspire our own content and design and the analytics are outstanding.
I like their website builder and email platform. Very easy to use both and when questions arise, support is quick and very good.
There haven't been any downsides to using this program. Support is fast and helpful.
I've been building websites for years and it's always changing. I no longer build sites professionally but this helps with my own website without having to get into coding.
GetResponse is a very important platform for online business. Many other platforms or software, depending on GetResponse to fully functioning.
I like everything about GetResponse user friendly and it gives you every tool you need to succeed,
I am happy to use GetResponse to build my list of subscribers that can be potential customers. My first landing page generated 67 subscribers in few days.
The variety of tools and the pricing are affordable.
Perhaps the UX interface could be a bit simpler.
Basically, I created a landing page for a product I am promoting and I connected it with the marketing automation tool from GetResponse.
The quick response time to our queries. Having live chat is something which has been invaluable and all of our queries are answered quickly and efficiently with videos/images provided when needed to make instructions simple to follow.
Nothing. We had issues in the part with losing emails as there was not an auto-save feature but we fed this back and it was brought in meaning we've not lost any drafts since!
Having a platform to quickly and easily access all of our customers via. There are a lot more tools that GetResponse offer that we would love to utilise so we need to put some time aside to make the most of the additional features and build customer bases/workflows etc better.
Get Response has literally the most amazing customer support I have ever seen. I was a newbie to email automation and the crew have taught me to create automations and email sequences like a pro - something that i could never have envisaged being able to do. It is very intuitve and user friendly A++
The only improvement would be to have the ability to open up different functions without having to re-sign in on another browser tab sometimes. But that is a very minor issue!
Basically they deal with issues as they arise, so all good!