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GetResponse
4.3

( 678 )

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GetResponse Reviews & Product Details

GetResponse Overview
What is GetResponse?

GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email chat function. Improved automation workflows and SMS marketing features make it a preferred software for users.
Best known for being a platform that provides comprehensive marketing tools for small businesses, bloggers, and marketing agencies, GetResponse is a cloud-based software that simplifies communication with your core audience. GetResponse primary feature is an email creator that allows users to create professionally designed emails for mass sending through its selection of templates. The platform can build marketing automation workflows based on data and behavior ensuring personalized marketing experiences, better-engaged customers, and higher sales.

Company GetResponse
Year founded 1998
Company size 201-500 employees
Headquarters Gdansk, Pomeranian Voivodeship, Poland
Social Media
GetResponse Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about GetResponse
What GetResponse is best for?
How does GetResponse compare to SendPulse?
What are the pros and cons of GetResponse?
GetResponse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GetResponse Pros and Cons
Pros
  • List building and list automation options available
  • GetResponse offers good templates
  • Easy-to-use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google, Facebook, and Instagram from the GetResponse account
Cons
  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan
GetResponse Awards
Findstack 2024 General Badge
GetResponse Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
GetResponse Media
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GetResponse Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 01, 2025
GetResponse Logo
678 GetResponse Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Mar 08, 2022
 Source
Overall Rating:
5.0
KR
Kristi R.
Health Coach
Share
"Convenient and user friendly."
What do you like best about GetResponse?

I love how easy it is to set up. There are many options for getting as creative as you want and prompts telling you precisely what to do. Any questions have always been addressed promptly by customer service and online chat.

What do you dislike about GetResponse?

I haven't noticed anything that I dislike.

What problems is GetResponse solving and how is that benefiting you?

I have created workflows templates for emails, landing pages, and email campaigns. I love seeing the statistics of my email campaigns and the convenience of having everything in one place.

Small Business (50 or fewer emp.)
Mar 08, 2022
 Source
Overall Rating:
5.0
Ian J. avatar
Ian J.
Self Employed
Share
"The only Autoresponder I use"
What do you like best about GetResponse?

Easy to navigate.Good templates. Good tracking data

What do you dislike about GetResponse?

I think they could enhance the funnel-building tools. They are slightly limited compared to the main one that I use. If they could get this right, I would consider GR as my only all in one platform

What problems is GetResponse solving and how is that benefiting you?

Speed and ease of use allow me to act fast when I need to get something out without delay. For new messages, I will typically select a previously created letter to use as a template, create my message and then send it to my existing list. Then I will add that message to my autoresponder so that new additions to my list will also get the same news. So I'm performing two tasks very quickly/ Later on, I will come back and watch the live open rate stats to get a feel for what to do next.

Small Business (50 or fewer emp.)
Mar 03, 2022
 Source
Overall Rating:
5.0
JA
John A.
Ceo
Share
"Great email marketing"
What do you like best about GetResponse?

Easy, fast effective and affordable best buy

What do you dislike about GetResponse?

A little slow at first learning can be challenging

What problems is GetResponse solving and how is that benefiting you?

Sending email

Small Business (50 or fewer emp.)
Mar 03, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great option from basic to advanced users"
What do you like best about GetResponse?

They offer plans based on your current business needs and the option to upgrade as your email list expands. Their fees are very competitive.

What do you dislike about GetResponse?

The fact that if you change your mind after 1 year, you don't get a refund if you've paid for 3 years in advance for example.

What problems is GetResponse solving and how is that benefiting you?

Reaching an audience, figuring out what they like reading and what they click on.

Small Business (50 or fewer emp.)
Mar 01, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Suits my needs perfectly"
What do you like best about GetResponse?

The design features to make emails look as appealing as possible.

What do you dislike about GetResponse?

The fact that you can't remove the 60-second sending delay.

What problems is GetResponse solving and how is that benefiting you?

Email delivery is more efficient with GR than using a hosted mail server.

Small Business (50 or fewer emp.)
Mar 01, 2022
 Source
Overall Rating:
5.0
Eliezer S. avatar
Eliezer S.
Professor
Share
"Easy to use, well integrated app"
What do you like best about GetResponse?

I find GetResponse extremely easy to use, both for email lists and creating newsletters. The phone app is excellent and shows all necessary data.

What do you dislike about GetResponse?

Unfortunately, their predesigned templates are boring and old fashioned. Also, no "keep me signed in" option. Constantly signing in is cumbersome.

What problems is GetResponse solving and how is that benefiting you?

Collecting names for mailing list. Sending newsletter on regular basis.

Small Business (50 or fewer emp.)
Mar 01, 2022
 Source
Overall Rating:
5.0
Marlene C. avatar
Marlene C.
Musician And Music Consultant
Share
"Excellent Platform"
What do you like best about GetResponse?

How easy it is to design websites, email content, create e-mail campaigns and how the platform provides a one for all solution.

What do you dislike about GetResponse?

Nothing so far! I have been a user for several years now, and the platform has improved so much in the past year. Whatever I didn't like, it has been fixed. I'm very happy with the current services.

What problems is GetResponse solving and how is that benefiting you?

E-mail marketing, website and landing pages design, funnels

Small Business (50 or fewer emp.)
Mar 01, 2022
 Source
Overall Rating:
5.0
MK
Meriah K.
Ceo And Marketing Strategist
Share
"Best tech support I've seen"
What do you like best about GetResponse?

Almost without fail I can rely on GR's tech support team to answer my questions speedily and with obvious expertise. This means so much to me that I've written about the importance of tech support in deciding on an email provider in my book for solopreneurs, "Life Force Marketing." I've tried several other companies and, among the reasons I left them to seek greener pastures was their shakey, slow, unknowledgable, or unfriendly tech support options. Instant CHAT is where it's at if you are a one-person show and every minute counts.

What do you dislike about GetResponse?

GR takes a while to learn. The organization of the site, which makes sense to me now, was not initially intuitive. I have started providing tutorials to my clients (I recommend GR to all my new website owners) to get them through the first days of getting their email lists, landing pages and autoresponders up and running. Also, although I appreciate the landing page maker, I am also still hoping for some improvement in the landing page construction functions, which I find stodgy and finicky.

What problems is GetResponse solving and how is that benefiting you?

I primarily use GR for keeping track of my email contacts, sending out both broadcast and autoresponder messages, and constructing landing pages to promote my lead magnets.

Small Business (50 or fewer emp.)
Mar 01, 2022
 Source
Overall Rating:
5.0
Coach Von M. avatar
Coach Von M.
Certified Master High Ticket Closer
Share
"Good to Go with GetResponse"
What do you like best about GetResponse?

Ease of Use. All-In-One Platform for Email Marketing.

What do you dislike about GetResponse?

Some Applications (Like Newsletters for example) are a bit cumbersome and not "intuitive."

What problems is GetResponse solving and how is that benefiting you?

GetResponse provides an excellent way to communicate with customers and organize your marketing efforts.

Small Business (50 or fewer emp.)
Mar 01, 2022
 Source
Overall Rating:
5.0
Clare P. avatar
Clare P.
Featured Contributor, Bizcatalyst 360°
Share
"Get Response Makes My Day!"
What do you like best about GetResponse?

Easy to use. Flexible and full-function marketing tool. Friendly, knowledgeable support team. Great landing page builder

What do you dislike about GetResponse?

Could use more full-function automations like workflow. Has basic autoresponders.

What problems is GetResponse solving and how is that benefiting you?

Lead generation and nurturing. Grown my list by 40% in the last 18 months.